Cons: "Entertainment screen is too small, and touch panel reaction is so late."
Cons: "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."
Pros: "Super smooth flight, flight attendants were incredibly friendly and hospitable"
Pros: "Everything was fantastic!"
Pros: "I had to change flights to LA."
Pros: "Crew was very good"
Cons: "Not enough leg room for a 6’2” tall person."
Pros: "Very smooth, on time boarding. Food quality"
Cons: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"
Pros: "Kind crew"
Cons: "Food is terrible."
Pros: "Professional service.."
Pros: "On time, could have actually been early, but no."
Cons: "Uncomfortable cramped seats, selection of entertainment was dire, nothing I wanted to watch."
Pros: "Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane."
Pros: "The seats are comfortable and the service is first rate. Best airline out of Virgin Australia, Air New Zealand, and Qantas based on my 3 trips to New Zealand"
Pros: "Boarding was efficient and the cabins were welll presented. Take off was on time."
Cons: "A very small glitch was the cabin service. The cabin announcements were read out too fast to follow! Also, the cabin crew seemed to be in a rush to move the food tray away even though I was still sipping my juice. Maybe this was the early morning energy ...Slow down, guys!"
Pros: "Friendly staff"
Cons: "One of the stewardesses perfume was quite overwhelming."
Pros: "Nothing, I pay for premium economy and can’t use the partnerships lounge—what’s the point!"
Cons: "Nothing, I pay for premium economy and can’t use the partnerships lounge—what’s the point!"
Cons: "The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight."
Pros: "I’ll lile it all"
Cons: "My foot rest didn’t extend all the way up, button was broken"
Cons: "We were booked for a connecting flight we could not possiblely have made given we had to go through customs, immigragion and baggage claim. We had to catch a later flight which was then delayed because none of the toilets worked."
Pros: "It was a good flight overall."
Cons: "Baggage arrived late."
Pros: "Great support with wheel-chair assist."
Cons: "entertainment screen on the back of the headrest was smaller than an ipad screen"
Pros: "More legroom, bathrooms appeared to get serviced so they were not a mess, plenty of food and drinks available throughout the flight. Being able to order the meal ahead was a wonderful way to guarantee your choice. Well done!"
Pros: "More spacious and very friendly service."
Cons: "The airplane did not have any USB or power outlets"
Pros: "The entertainment is great and food is great. Some of the crew were grumpy but it is a lot of time for them."
Cons: "cramped seats. a miniscule snack, with no napkin to clean up with"
Pros: "Good flight. Staff was excellent and attentive."
Pros: "Helpful service and comfortable seats"
Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."
Pros: "The interior of the seats a very nice. QANTAS blankets and cushions are comfortable. I also like the little drop down net under the seat for you feet to rest in. The QANTAS flight staff are great. I also like that they don't go down the aisle with trolleys a lot (just for the meals) and that they just come around with jug and cup for drinks."
Pros: "Helpful crew. Seats so close together, very difficult tou get out to use facilities. Meals tasty."
Cons: "See last comment above."
Pros: "The no fuss but highly professional approach of the cabin crew. The level of comfort in the cabin, with a business class upgrade."
Cons: "I dont like having to track the distance through the outside lounge in both directions to get to the Business Lounge. The Business Lounge is frequently busy and noisy. Very hard to conduct a phone conversation from."
Pros: "Everything on time."
Pros: "It's Australian."
Cons: "Typical overnight flight."
Pros: "Plane crew all ok"
Cons: "The staff at the check in desk was really really rude and mean. I went there because I was desparate due to my flight delay. I kept asking things because I was confused but she treated me so awful. SHE EVEN SAID “NO MORE QUESTION” and threw me away. Really Disrespectful."
Pros: "Was bumped off fjight. Due to not being checked in by Jetstar. Crew was nice and put us on a later Hawaiian."
Pros: "The crew was very friendly and helpful and we were provided with breakfast even on this shorter flight."
Cons: "They didn't have as big of a selection of movies on their smaller plane."
Pros: "Staff were super accommodating and friendly. Best pillow I've had on a flight. Blankets were nice as well."
Cons: "Seats didn't accommodate my broad shoulders well. Seats seemed tighter than ones I've flow long distance on before ie. Iceland Air, New Zealand Air, and Emirates. Head phone jack is inside the seat arm rest which made it awkward when adjusting. No standard head phone jack but a converter is provided."
Pros: "movie selection"
Cons: "Crew is not friendly or helpful Many times you couldn't get them. Serving process is very poor due to the process."
Pros: "Great service, great food"
Pros: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Cons: "Taste & selection for vegetarian meals were very poor"
Cons: "Didn't bother to offer acting other than fruit juice, water and tea or coffee with the meal seemed in a hurry to get the meal service over"
Pros: "I flew to Sydney from Dallas and back and I had no problems or issues. I would fly Qantas again."
Pros: "The seating, streaming movie choice and food exceeded my expectations."
Pros: "Landing with strong winds went well."
Cons: "No seat pillows"
Cons: "Hot food disgusting."
Cons: "Flight was delayed by 1 hour"
Pros: "I really liked how my luggage didn't need to be collected at Sydney before joining my connecting flight."
Pros: "The special meals for my son and daughter were amazing!"