Santiago Car Hire

Pros: Everything except the Satnav

Pros: You charged me a $4,000 deposit and my plane tickets were thus denied. And i was left stranded in south america and forced to by new plane tickets at the airport. It was awful!

Pros: The guy that helps us with the rental was very helpful and patient.

Pros: Truck fit our group of 4 and all our ski gear In the back that was good. We felt safe in it driving over the mountains. In the end they said I was charges same as my contract when I booked so no extra fees and I appreciated that.

Pros: I'm not sure how much it cost me in telephone roaming charges. I have to see on my phone bill when it arrives, But I was called twice during the rental to first, provide my credit card a second time and second, on the fourth day of the rental, I was asked to trade out that vehicle for another one. This isn't easy in the US and in Chile, when I don't have telephone connections and the language, it makes it very complicated. I still am mystified why my vacation stopped and had to focus on Avis emergencies.

Pros: A bit slow - since everything was done by hand - but generally OK pick-up. Problem free rental. We were brought back to the airport terminal after drop off.

Pros: Car was ok. No issues with the rent.

Pros: When we couldn't find the dropoff,my husband went and found someone from Budget and he came and drove us to the location which we wouldn't have found. They said that happens all the time.

Pros: Had everything ready, no changes needes and too 20 minutes to process when I got to the front of the queue.

Pros: The car was clean and adequate

Pros: Pickup was super fast. I did have to find the area where they kept the cars, but once I located it, the actual picking up of the car was really quick. The guy that was working outside only spoke Spanish, so be aware. You're reading this in English, if you don't speak any Spanish, you are in Chile, you might have some issues. The car itself handled great. The clutch was smoother than my girlfriends car back home. The A/C pumped out a lot of cool air for the warm summer, and the car had excellent handling and plenty of tire tread. We ended up getting an economy sedan. It's too bad I forgot exactly which one it was, because that thing went down some roads I wasn't sure we were going to make it down in the Conguillio National Park. We drove it all over the place and it really did it's job well. Drop-off, again, had to find the entrance, went super smooth as well. It took about 1 minute for the guy to inspect the car, and then I had to go back inside to the counter where they charged my card. For people reading this, the guys inside the airport seem to have a decent grasp of English. I started in Spanish, but the gentleman I was working with switched to English when he said a word I didn't know, and we completed the transaction in English. So the inside part of renting and paying for the car should be easy enough if you only speak English. The outside part will be a bit more challenging.

Pros: They said we had to add taxes and insurance to the price ( although it was already included) we denied to pay and used another company.

Pros: The car was the one that I choose with Kayak, the price with you was GREAT

Pros: Very easy process. I expected it too be more difficult. All the employees were very pofesional.

Pros: The price and the car

Pros: Friendly service and nice car

Pros: Like the different models that they offered

Pros: The car was in good condition.

Pros: New tires. Car worked.

Pros: I liked the process to book online, that was fast. However, when we arrived the company told us there was no car. We cancelled the booking and left dissapointed. Real let down and caused a lot of stress.