Friendly staff. My seat was changed at the last minute. Afterwards, my seat was taken by someone else by mistake.
Pros: "Everything! Emirates is the best airline in all categories in my opinion."
Cons: "Nothing!"
Cons: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Pros: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Cons: "It was impressive. Can’t yhink of anything."
Cons: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."
Pros: "Nothing"
Cons: "On each of my meals served the food was cold, and was actually ice cold in some places, some of the food served was inedible it was so bad. on a 16 hour flight the crew was mostly absent. Not once did they offer me s glass of water other than the little cups that came with the meal, nor did they come through the cabin to pick up trash. By the end of the flight the waste paper places in the bathrooms were overflowing at least in the bathroom I used."
Pros: "The entertainment system. Easy to use and huge variety."
Cons: "The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there."
Cons: "Emirates is the only company that the service is downgrading I use to have free internet being skywards memeber Now internet ia 8 usd for silver memeber Food was not available like mentioned in the carte"
Pros: "Information from the captain"
Cons: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Pros: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Cons: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."
Our yoga retreat was cancelled and besides not refunding is, they would not even let us change dates or locations. As a matter of fact they wouldn’t even talk to us and kept referring to the travel agent, who said they couldn’t change anything and it was up to the airline to do so. They passed the buck until it was too late to do anything about it. Avoid Latham and Budget Air for your travel plans.
Cons: "My seat wasn’t clean. Dirt was visible. We used Clorox wipes to clean it before sitting down. If someone had previously sat there with an illness, we would certainly be at risk. Very disappointing to see during Covid-19 outbreak."
Cons: "They got our bag out of the plane and then lost it, had no earphones whatsoever."
Cons: "Latam could be better if permit that customer can change the sit at check in."
Pros: "Crew was nice"
Cons: "I could have been allowed to take an earlier flight and you could offer complimentary beverages"
Pros: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."
Pros: "The pilots were polite and arrived early at destination."
Cons: "Could provide a menu card, like every other airline. Instead of listing every single option to everyone on the plane. And maybe use bigger cups that hold more than 3-4 ounces?? Especially when the airport takes away peoples liquids (see below). Ridiculous. Not necessarily with flight, more with Lima airport “security” - they took away ALL bottled liquids more than 3 oz. AT THE GATE. Even bottled water purchased 20 feet from the gate. And they couldn’t explain why. Just got a bunch of shrugs. Why take sealed water purchased at their own airport away before an international 8+ hour flight???"
Cons: "They bumped 60 of us off the plane with no warning"
Pros: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Cons: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."
Cons: "I got a middle seat. Any other seat would’ve been better."
Only major irritant: we were in row 40 sitting directly below announcement speaker. Music during boarding was painfully loud even with ear plugs in. Default sound level for announcements over entertainment system was set much higher than level I set for my headphones, so you get "blasted" when an announcement came on.
Pros: "Flight was on time"
Cons: "Food, not overselling the flight, age of plane, bathroom cleanliness"
Cons: "The the business class seat outlet is more comparable to premium economy. Never seen 2,4,2 in a business class.."
Cons: "Ground crew handled issues serially when they could have done things in parallel. This resulted in one delay after another For over 1.5 hour delay IAH to AUS. they wouldn’t tell us they weren’t making the prior 4 announced departures until 1 min before they missed it. CUN flt also late."
Pros: "I thought it was awesome to see the crew assist with holding babies so parents could get a little respite on the flight."
Pros: "Great service from the tiny crew. No issues with boarding, either."
Cons: "Regional jets are so tiny those with small carry-ons are still forced to check their baggage at the gate. How about a larger jet, folks?"
Pros: "Flight attendants were exceptional. Loading was quick and easy. The flight left the gate on time and arrived on time."
Cons: "I am old enough that I still feel insulted getting a tiny bag of pretzels on a flight."
Cons: "worst flight ever .... absolutely no leg room. I am 6'5 and i sat in the last row. I asked to have a seat reassignment but the plane was full. I was miserable as hell!! I am very dissatisfied with my experience with United!!"
Pros: "They left my luggage in Calgary. I still don't know what flight they're returning it on it has to go to SF and then Fresno. Make sure you have a tag number for your luggage!!!"
Pros: "On time, easy boarding. Good storage room for carry-on luggage. Clean, great new aircraft."
Cons: "Not enough beverages served during long flight."