There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 15m.
In the past 3 days, the cheapest return tickets were found on Multiple Airlines ($868), Jetstar ($1,014) and Virgin Australia ($1,115).
When flying out of Ballina you will be using Ballina Byron, often referred to as Ballina Airport. You will be landing at Queenstown Intl, also known as Queenstown Airport.
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Scores according to KAYAK customer reviews
Pros: "seat comfort"
Cons: "breakfast, coffee"
Cons: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Pros: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Cons: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
Cons: "The seats were really cramped"
Cons: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"
Cons: "Allow married people to travel with their new names."
Pros: "Service from the moment of getting near the booking counter was excellent. Flight was on time and staff were great."
Cons: "The sandwich for lunch was boring and the bread was not very nice."
Cons: "Always a pleasure to fly with qantas"
Cons: "The seats were too narrow and uncomfortable"
Pros: "Lovely crew especially Heidi"
Cons: "Nothing, all was well"
Pros: "ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES."
Cons: "I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER"
Pros: "Economy seats were surprisingly comfortable . As usual not enough toilets!! The boarding in Jnb was the usual security schlepp but all in all no complaints and I will certainly fly this route and use this carrier again."
Cons: "Not enough toilets on board - peolequeing forever to get a chance,really tough on the parents with children."
Cons: "Flight attendant kept forgetting to turn the entertainment back on after an announcement. Flight attendant sounded unprofessional over PA Would like more snacks - savoury and sweet, instead of just savoury. Snack was not sufficient for a 3 hour flight landing at 9pm. Had to wait on plane while airbridge was brought to the plane so everyone could disembark - “they weren’t expecting the flight!!” Whole flight still waiting for luggage after 55 minutes of standing at carousel and only after 55 minutes an announcement to say handlers are tending to a departure and we have to wait another 10 minutes - a whole hour for luggage - take carry on only next time!!!! 4 flights collecting luggage from the one carousel!!"
Pros: "Flight crew was excellent."
Cons: "Boarding was unorganized and confusing."
Pros: "Entertainment and check in staff."
Cons: "Wasn’t able to check in on line. Was asked to pay for seat request on return flight. Passenger put seats as far as can go bashing into my knees (and I am average height. Not very tall), both 15-16 hour flights. It was awful and crew only insist chair is raised slightly for meals. none of my flights since joining frequent flyer were honoured scoring “0” points for flights from/back to US. Back to Delta I guess"
Cons: "7 hrs late leaving, with postponements drip fed in 1 hr increments resulting in lots of hanging around and day completely wasted"
Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."
Cons: "One stewardess said I could fill in an empty bulkhead seat (Row 50) after we were airborne and the seat belt sign was off. So I moved, to be removed by Sarah (stewardess) and put back in Tow 75. Then she put two of her friends in Row 50. When I walked up later to get my bag, there was still an empty Row 50 seat, but her friiends’ purses were in the seat, and they reluctantly removed the items when I insisted to sit there. Sarah should have left me in Row 50 and not made me move back to 75."
Pros: "This flight is extremely long, but very enjoyable when flying with Qantas. They have everything, from snacks and drinks in the back of the plane to coming by pretty often to give you food. I was never hungry or upset wth the service."
Cons: "nothing I didn’t like!"
Cons: "We were booked for a connecting flight we could not possiblely have made given we had to go through customs, immigragion and baggage claim. We had to catch a later flight which was then delayed because none of the toilets worked."
Pros: "Entertainment Options"
Cons: "Confusion in boarding"
Pros: "IFE Snack - bacon quiche Service"
Cons: "Stink The usual cramped seating Long wait to deplane"
Pros: "Singapore airline best for Australia"
Pros: "For a coach flight it was pretty standard. I did feel the penne pasta that I had for dinner was a little lacking. Breakfast was good."
Cons: "Legroom seems to be getting less and less."
Pros: "Check-in & flight staff were very pleasant."
Cons: "The flight was one hour late. There was no entertainment system on the flight. The snack was mediocre."
Pros: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Cons: "Entertainment system.took a while to connect to and dropped out a few times."
Pros: "Great entertainment and new release movies. Food was great"
Cons: "The man in front kept jamming his chair into my knees just so he could get back as far as he could, despite the only thing stopping this was my actual legs, when I tried to explain that he got a little abusive. Iv got got some light bruising on my right knee. Food was better then expected and am happy to fly Qantas again"
Pros: "Speed of flight was excellent. Overheard storage was good."
Cons: "Seats impossible to sleep on as they don’t recline enough to stop head from falling forward. Wings on headrest too small."
Pros: "Movie selection was very good"
Cons: "Food was poor. Chicken dish had gelatine type gluggy sauce which seemed not to have thwarted. Chocolate pudding was served almost frozen.....very cold. Breakfast meal not a complimentary selection."
Cons: "Really unnecessary delays."
Cons: "This is the worst travel i've ever had. Got stuck in sydney because the first flight was delayed. I booked emirates and payed more to be on an emirates flight and to avoid flying with qantas. As qantas operated the first delayed flight i missed all my connecting flights and i'm still teavelling right now. Still in sydney. Never going to book through here again!"
Cons: "Seats too cramped and very difficult to get in and out of when the seats in front recline.” Dreadful mid flight snack."
Pros: "There was an excellent selection of movies to choose from. Breakfast was actually pretty tasty, and snacks and water were offered quite frequently. The seat was reasonably comfortable, and reclines back a decent way. For how huge the plane was, the boarding process was super fast and efficient!"
Cons: "Seats were still rather cramped for my poor husband, who is 6'3. It is very hard to get out of your seat if you're in a window and all the seats on front are fully reclined, and I am relatively spry! Can't imagine an elderly or debilitated person trying to do so! The in flight movies were great, but you had to use the headphones they provide, and none of the 3 pairs I tried worked well. All had constant static. Although the seats recline far, they also do it abruptly and are hard to get to come back up. The dinner (we had the beef) was not very good. The quality of the ground beef was what you would expect from a fast food place. The worst part of the flight was that the sat ALL the infants in the same area on the plane, and all right around us. 5 of them, to be exact. 17 hours of on and off screaming babies! My husband had to move to a different seat to get some sleep! Thankfully, I can sleep through anything. Overall, less terrible than I expected a 17 hour flight to be, but could have been better. Some crew were very nice and helpful and others not so much. The first woman my husband asked told him (rather abruptly) that he wouldn't be able to use his CPAP machine. Then a really nice guy helped him get it set up. The turbulence was a bit scary for me, and the way the captain would announce it didn't help! He'd just say "all passengers and crew be seated and fasted your seat belts" in a rather grim tone as the plane shook violently."
Pros: "Friendly customer service crew, nice amenities kit, and quick boarding."
Cons: "Old aircraft (737) let’s down a good company and frequent flyers."
Cons: "We missed our flight due to Justfly and Quantas not informing us about our schedule change. Did not get on our flight"
Cons: "Arrogance of the crew"
Pros: "Great service, flight was not packed and had an exit row to myself."
Cons: "Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago."
Pros: "Really nothing."
Cons: "Boarding was slow and people were standing in line for ages before they started to let passengers board. Once boarded, flight was delayed over an hour so we just sat there on the plane. We were sitting in the last row where extremely cold air was just blowing directly at us the entire flight! We asked a few members of the crew including the manager and were told that that's what happens when you're close to the door. It was the MOST UNCOMFORTABLE flight of my life!!! I will never fly Qantas again. They were a complete nightmare and definitely the low point of our wonderful vacation."
Pros: "Fantastic cabin crew and fantastic maître’d in the first class lounge at Melb International airport. Honestly the best service we have ever received from start to finish from Qantas. Thank youalso the vegetarian and vegan meals were great unlike previous years. Thanks again"
Pros: "More spacious and very friendly service."
Cons: "The airplane did not have any USB or power outlets"
Pros: "The movies would not play until two hours outside of LA."
Pros: "Got away on time and landed early."
Cons: "Boarding pass scanners broken - so couldn't scan from a phone. And then the boarding pass printer wasn't working properly either. Also these planes are very noisy."
Pros: "Good Food and ok services"
Cons: "2 hrs delay. Entertainment system froze and no sound from time to time. Dirty seats."
Cons: "The QF 73 was more than 4 hrs late. The boarding ticket states boarding @16:30, but no one said anything and the PA gave no announcement. The actual boarding did not happen until after 17:00."
Pros: "Excellent staff service"
Cons: "They do not offer any options to passengers who have allergies i.e Onion and Garlic"
Cons: "The discomfort of modern economy flying just overwhelms any positives. Better seats with more room are needed."
Pros: "Good service"
Cons: "Business class seating is not of international standard. Time to put upgraded accommodation in business class on this sector. I will not be flying this sector again with Qantas."
Cons: "Seats could have been more comfortable and very little leg room."
Pros: "Crew were lovely. Business class attendant was really nice."
Cons: "Nothing. Great experience."
Cons: "Seat space (as tight as ever), onboard refreshments (ran out of orange juice so only had water to offer as complimentary drink)"
Cons: "Bag drop was a mess in flight was great"
Pros: "Included check-in baggage"
Cons: "Food options on the menu are very limited"
Pros: "Short flight, and getting a meal made it go faster"
Cons: "Can’t really think of anything"
Pros: "Crew was friendly!"
Cons: "Seats not too comfortable but okay. Crew checking the boarding pass if you are already on board is a nuisance!"
Cons: "The flight was delayed for almost two hours."
Cons: "great water service"
Pros: "It's only an hour flight. Crew are fine."
Cons: "Small plane - seats are small but nothing unexpected."
Pros: "The crew were excellent. Seating was comfortable."
Pros: "Neat in flight entertainment app that lets you watch, read, listen while you fly, right on your own device. Very nice touch."
Cons: "The check in process. No one got there right when the airport opened at 0400 and they took their time getting the check in counters clean and ready for the day, having us all stand in line waiting to be checked in."
Pros: "Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained."
Cons: "Allow power outlets for the mobile phones if movies were accessible"
Pros: "Good crew, clean."
Cons: "Food both free and purchased. Seat most uncomfortable after and hour and a half."
Pros: "Virgin lounge staff were super friendly and helpful - getting me on an earlier flight and giving me a spare seat next to me!"
Cons: "nothing negative to say"
Pros: "everything from the boarding and check-in process to in flight comfort."
Cons: "Seats are cramped"
Pros: "friendly efficient crew, good food, and good luggage allowance"
Cons: "booked an aisle and a window and was reassigned into a window and center seat with another pax beside in the aisle. Notwithstanding there were many vacant seats available on the flight."
Cons: "Plane trip was great , baggage pick up very slow. No entertainment on trip Melb to Cairns so can't comment."
Cons: "Leaving the day before. Not having just one but three delays and three changes of flights."
Pros: "Very nice flight attendant took care of seating problem."
Cons: "Give me the seats I had reserved."
Cons: "The computers continue to be problematic. It took 25 minutes at the checkin desk to get the system to take my document numbers. Also the in flight movie system has issues with touch sensing, often being slow to respond and misreading the location of the touch."
Cons: "despite being an international flight, there was no charging station in the gate or on the plane the food was subpar to competing airlines that fly the same route serious lack of entertainment options again despite being an international flight"
Pros: "Just the easiness of it all. Not complicated. Simple"
Cons: "The crew was not excellent. Seemed a little rushed and preoccupied."
Pros: "Friendly helpful crew with a can do attitude."
Cons: "We got bumped to quantus flight at the last minute. VA was not helpful is getting us to the new flight."
Cons: "Virgin app did not authorise my boarding credentials"
Pros: "Crew work very hard and are very pleasant."
Pros: "Plenty of empty seats on the plane"
Cons: "Definetely not the class or finess of a virgin flight! Half a cut ham sandwich... and water only due to short flight time. I’ve flown MANY times on the virgin aircraft. Service was much better! Won’t be booking a aliance flight anytime soon"
Cons: "Crew asking borderline rude questions, e.g., didn’t you hear..."
Pros: "Crew was great as usual"
Cons: "2 young women begind me loud all they way, kicking the back of the seat and thumping on tray table, screaming bloody murder children"
Pros: "Punctual, friendly crew, punctual."
Cons: "If Virgin advertise that food is included, please make it real food and not just a tiny packet of nibblies."
Pros: "the crew was nice and helpfull"
Cons: "The Flight was 45 min late. Always families with kids are putt in the back of the plane, so every thing else is taking so much longer because you make us wait for everything. longer ques at the boarder patrol etc."
Cons: "Flight delayed initially because of a cracked window, was an hour late before it was communicated. Then on a new aircraft, forced to return to the gate when cabin crew identified a vacuum cleaner part as a suspicious item. All told 2hrs 15 mins late."
Pros: "Seats, entertainment, meals."
Cons: "Late out of the gate. Missed connecting flight."
Pros: "Can't complain at all with Virgin's A380"
Pros: "Nice ppl"
Cons: "Nothing it was great!"
Pros: "Free entertainment was a pleasant surprise. Luggage check-in was another, my luggage made it from Perth to Queenstown even though the 2 fights were separate bookings and changed from Virgin to Air New Zealand."
Cons: "NO legroom. Thank God for the short (3.5 hrs) flight. Tall people are definitely being discriminated against if we have to pay more for equivalent comfort."
Cons: "Flight was delayed"
Cons: "My ticket was deemed void when I was checking in and I could not get on the flight. I will never book via kayak again."
Pros: "Staff were polite"
Cons: "No entertainment if you didn’t have their app installed. Food was average. No room near our seats for our bags in the overhead bins because crew & other passengers further down the plane had already used them. Had to wait outside in the cold to board. One of my bags was broken on this leg! Tight seating! Not impressed."
Pros: "Code share with Singapore Airlines made this a fantastic flight from start to finish. Other airlines have much to learn from SIngapore Airlines"
Pros: "Nice smooth fligj t staff were very nice"
Cons: "The ground crew not their to get us off the plane so we had to wait for them."
Pros: "The coke"
Cons: "Not bloody much. I'm passed I'm not with my wife now"
Pros: "Entertainment options."
Cons: "Food (a muffin) was pretty basic, especially for an early morning flight."
Pros: "Comfortable seats"
Cons: "My flight was delayed, the girl at reception had me blocked off seats and when the delta girl was looking into why the plane was delayed, she rebooked my seat. She said a virgin rep would have to rebook my seats, when I got la, the lady was rude and didn’t seem to care about what happened. She said the manager would talk to me, he never did. I asked to upgrade my seat then and she said the flight was closed to due to the delay. I don’t understand why I had to be penalized because each flight was delayed"
Pros: "Crew is always lovely"
Cons: "The delay and then needing to fly low and take longer to reach destination But I’m saying that I understand it was unavoidable and necessary Just an inconvenience"
Pros: "We arrived safely and on time"
Cons: "This was the only airline you had to pay for a soft drink."
Cons: "didnt send baggage as claimed the plain was overweight and didnt inform us until we contacted there agent to try to find the bags and we have received no compensation. they informed us that this is normal on their flights and they do not inform passengers concerned"
Pros: "The boarding process, on board entertainment, and the flight condition were good."
Cons: "I ordered Muslim meal for myself and Asian vegetarian meals for my daughter. While going to Australia they provided Asian vegetarian meals for my daughter and said they forgot to get the Muslim meal. The air hostess said she will look into this so that it would not repeat. During my return from Australia they did not provide Asian vegetarian for my daughter and no Muslim meal for me. And the air host said they would look into this and see that it does not happen during my return. I said this is the return trip. They provided some vegetarian food that not good. And during the return there was no vegetarian choices for the breakfast. The air host didn't even bother to ask my daughter about the food. Very sad."
Pros: "Service was great. Best food hubby and I ever had on a flight, international or domestic!"
Cons: "No issues!"
Cons: "Flight from Napier to Auckland was delayed"
Pros: "Wont be travelling again with Jetstar"
Cons: "Flight delayed for 6 hours without compenstauion"
Cons: "Delayed so long."
Pros: "It was a routine flight experience"
Cons: "The flight was half an hour late arriving"
Pros: "All were very good."
Pros: "The crew was fantastic. The airplane was perfectly clean and new."
Cons: "There’s no entreterniment neither food or beverages."
Cons: "Average service, too bad they are partnered/owned by Qantas"
Cons: "No complaints at all."
Cons: "There're unoccupied rows, but still pack passenger together instead of offering the empty seats to couples."
Cons: "I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!"
Pros: "Noodles were hot and coffee served in decent time. Crew engaged with courtesy to all."
Cons: "Boarding was later than they kept stating at the gate but still arrived at destination on time."
Pros: "Domestic flight, no entertainment on board staff just, can't even get a glass of water,"
Pros: "Everything went smoothly as scheduled."
Cons: "The waiting"
Pros: "Overall great experience"
Pros: "Less expensive flight"
Cons: "Charging for tea/coffee/water is over the top."
Pros: "Service on the plane and in the terminal was good"
Cons: "Walking on the runway to the plane was uncomfortable with wind rai and noise"
Pros: "Easy check in, bag drop and courteous staff"
Pros: "We were surprised when we boarded the plane that we were flying with the new dremliner. The boarding was extremely efficient. They provided us with free movie too on board."
Pros: "The flight was on time"
Cons: "The rear of the plane was filled with screaming babies, loud uncontrolled children kicking the seats in front of them (mine). Equally loud mothers baby-talked continuously to their offending offspring with no effect. Cabin staff made no attempt to control the noise levels. I recognize some of these small children could have been suffering ear pain from the cabin pressure changes but trained cabin staff could have offered remedies for this. It does not explain the continuous screaming at cruising altitude. I recognize that JETSTAR is an intentionally cheap and nasty airline. I reluctantly took this flight because there was no quality service (like QANTAS) at the time I required. I accept the lack of amenities offered by REAL airlines like complimentary food, drink, entertainment and healthy legroom are the cost of cheap travel but I would have happily paid a higher price for QANTAS had there been a flight. I will not fly JETSTAR again and if no alternative exists with QANTAS, I will choose another airline in spite of my long allegiance to QANTAS CC: QANTAS"
Pros: "Crew, food and timelines"
Cons: "A metal bar was poking into my back from the seat (17D) - as if the padding had worn away and the seat frame exposed. Tray table had not been cleaned and was covered in crumbs"
Pros: "Arrangement when flight was cancelled."
Cons: "Cancel the flight without letting me know"
Cons: "Rude ground staff."
Cons: "Flight took off late. 7kg for a carry on is hard to do."
Pros: "No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage."
Cons: "See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again."
Pros: "Wide seats"
Cons: "After nearly one hour in line then we are charged $75 prr baggage and to pay for it we had to go yet in another line. All this cost us a lot of delays and we almost missed our flight. Even though we were at the airport almost 2 hours before flight time. Check in process was extremely old fashion. Been on the plane we won’t even asked for food so I am not sure what with the system there either we have to pre-buy the food or something else that we weren’t made aware of. And we had to pay for our own water."
Pros: "Charge for an extra 2 kgs = AUD50. Pretty average customer service if not slightly shoddy. Reminds me to avoid budget airlines. Cabin crew officious"
Pros: "This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I."
Pros: "Awesome and thoughtful service. On time. Saved a bunch of money! And the in-flight snacks were a worthwhile treat. Definitely buy the bundle - seat, bags and voucher for food. Otherwise, the little charges can add up. Oh - and my daughter accidentally left a personal item on the plane, although we waited for a bit, they found it and brought it to us. So thoughtful."
Cons: "No complaints about the airline. But very crowded! Lots of people are enjoying this airline!"
Pros: "Nice and smooth flight."
Cons: "I wished the seats were bigger a bit"
Cons: "Seats were not comfortable Baggage rules - I overpaid for baggage in advance Carry on weight should be reconsidered (limit should increase)"
Pros: "Relaxed and no frills service."
Cons: "Budget seats with no decent pockets, hooks or cushioning"
Pros: "It wasn't cancelled like previous flight. It arrived and departed o time . No inflight entertainment at all."
Cons: "The cramping was incredible. No storage , people's bag from seat behind encroaching on foot space in front. Knees in my back from behind passenger. Seat design exceptionally upright, no head rest wings to support a dosing head. Torture chamber really."
Pros: "Smooth boarding process and friendly crew"
Cons: "Buy luggage online! When we bought our tickets, the price per bag online was $15-25 pending the weight and size of the bags for checked luggage. Most airlines give you one checked bag for free, but whatever. $50 for two bags is not a huge deal. What I didn't know, and they didn't specify, is that was the online only price. When I got to the airport, they quoted me $225 for 2 bags! 225!! Both bags were around 40lbs each. Then they told us that if each bag weighed 6lbs less, the price would be $120. Let's just say our carryons ended up getting packed to the brim... And they still charged us $120. Ridiculous."
Pros: "Got in slightly ahead of schedule."
Cons: "No lounge access, no complimentary snacks and drinks, miserable cabin crew, seating very very cramped in 3 3 3 config so not suitable for couples wanting a row to selves. Mosquito's flying round the plane. The pilot told us to "Rest in peace" at the beginning of the flight. Looking around at the passengers faces a better choice of words could have been used. Noise levels were terrible, couldn't hear the safety instructions because of the sound traveling around the aircraft.Luggage took a very long time to come off the plane."
Cons: "Since more chairs have been added there is no leg room! My husband had difficulty getting in and out. We will not be flying jet star for longer flights"
Pros: "the staff and the boarding process"
Cons: "Unexpectedly being charged a large amount of money for the luggage."
Pros: "Friendly staff at the airport"
Cons: "Flight was delayed, but no explanation was given. All they wanted to do is sell items to drink and eat. Even water was not offered to other passengers. Staff onboard was not friendly."
Pros: "Great crew that were all very friendly, Water was provided for free"
Cons: "Meals are not provided and drinks other than water will cost you Australian airports and immigration is a pain, even for an Australian!"
Pros: "Staff were very friendly"
Cons: "For some reason I thought I had extra legroom but apparently not I was squished in between two people in the back of the plane the person in front of me was moving around a lot and hurting and knocking my knees"
Pros: "Fairly much on time"
Cons: "My muffin was served to me cold. $5 for a cold muffin. Next time I’ll get a hot chocolate instead."
Pros: "Smooth quick flight!"
Cons: "Wish we had known you don't even get a free cup of soda, water, or coffee.. But a short flight so was ok... No frills, cramped, but ok for a short trip! (husband is 6.1 feet and couldn't put knees together in front of him)"
Cons: "It was discouraging to know after the posted fare and slapped with different pricing of luggage weight, etc."
Cons: "Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again."
Pros: "It was all on time. A good flight."
Cons: "seat area was dirty we took off and arrived late, partially because of wind but we weren't kept informed about what was going on."
Pros: "Very capable crew flying in terrible conditions with high winds. Flights after our take off were suspended due to appalling weather."
Cons: "There's little to like. Extremely cramped conditions. Poor food and beverage. Avoid if you possibly can."
Pros: "Flight crew polite and helpful considering it was a full flight"
Cons: "Random carry on checks penalising customers, especially embarrassing for Asian customers pulled aside and penalised in front of others for overweight hand baggage. Apparently no consideration for cultural respect and saving face. I felt very badly for the lady affected. Hand luggage checks should apply to all or nobody - random checks are nothing but a price gouge. If you're going to do it, at least give a voucher of some sort or some kind of incentive to choose jeststar again. Extremely poorly thought out procedure."