Just steps from Playa del Carmen’s famous Fifth Avenue, the AAA Four-Diamond resort boasts lavish all-suite accommodations, all with private balconies or terraces and whirlpool tubs, plus special options such as swim-up suites and beachfront walkouts. Beach butlers and romance concierges provide heartfelt Royal Service® as you enjoy the exquisite cuisine of seven gourmet restaurants or sip a cocktail at one of the lounges, such as the swim-up bar or tequileria. Unwind by the tranquil relaxation pool or in the luxurious SPAzul, featuring a hydrotherapy experience and Temazcal steam bath. Play volleyball in the oceanfront pool or enjoy snorkeling, tennis, culinary classes and live music. Endless options and ultimate luxury are all included in our adults only resort.
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Best hotels in Playa del Carmen near Parroquia de Nuestra Señora del Carmen
Overall 9.2 Excellent
Based on 4,189 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.1
Pros: Adult only all inclusive resort. Food was good with plenty of restaurants to chose from. Ocean views are great.
Excellent
10.0
Pros: Everything. It was amazing.
Excellent
10.0
Pros: This was one of the best all inclusive properties I have been to. Room, staff, food, pools, bars and entertainment all were amazing. I loved the hydro therapy as well. Plus, as a bonus, the front door was right on 5th avenue, allowing us to shop, go to bars and grab off resort food. If you are looking for a chance to get both all inclusive and experience Playa Del Carmen, I highly recommend the Royal!
Excellent
10.0
Pros: Everything!!
Excellent
10.0
Pros: Staff very kind and courteous. Animation team is so fun.
Excellent
8.8
Pros: Location
Good size rooms
Pool area
Friendly staff
Service
Excellent
9.4
Pros: The service, food, and location were excellent. The staff were genuinely happy to be of assistance and always greeted us with a smile.
Excellent
9.7
Excellent
9.7
Pros: Our room was gorgeous
Shows were great
Food was great
Loved how we could walk out to 5th Avenue
Most of the staff was friendly
Beach was well kept
Excellent
9.4
Pros: The only thing that was lacking in quality were the bed sheets. For a 5 star resort the sheets were old and covered with pill balls. Also I don't like the fact that people get up and "save" chairs early in the morning without even sitting there during the day. The system should be when you leave the lounge chair you take your saving towel so someone can sit there and use the chair. Most of the time there were approximately 2/3 of the chairs empty just being "saved". This is not necessarily the fault of the resort but of people just being rude.
Excellent
9.7
Pros: Amazing...and I always choose 5 star resorts. One of the best I've ever experienced.
Excellent
10.0
Pros: Food, service, entertainment. Everything was perfect in my opinion.
Details
Reviews
Overall 9.2 Excellent
Based on 4,189 reviews
Location
9.5
Wellness Area
9.3
Service
9.2
Breakfast
8.8
Food
8.7
Room
8.6
Beach
6.8
Location
9.7
Wellness Area
9.4
Food
9.0
Service
9.0
Breakfast
8.8
Room
8.6
Service
8.9
Food
8.4
Room
7.9
9.1 Excellent
Pros: Adult only all inclusive resort. Food was good with plenty of restaurants to chose from. Ocean views are great.
Cons: Lots of stairs and small steps between ledges. Be prepared for some walking since things are spread out. Walking paths are very slippery when wet.
10.0 Excellent
Pros: Everything. It was amazing.
Cons:
10.0 Excellent
Pros: This was one of the best all inclusive properties I have been to. Room, staff, food, pools, bars and entertainment all were amazing. I loved the hydro therapy as well. Plus, as a bonus, the front door was right on 5th avenue, allowing us to shop, go to bars and grab off resort food. If you are looking for a chance to get both all inclusive and experience Playa Del Carmen, I highly recommend the Royal!
Cons: The beach was horrible - rocky and full of seaweed. However, as I personally hate sand and salt water, this did not bother me in the slightest. This actually made my stay better, as we stuck to the pool, bars and 5th avenue.
10.0 Excellent
Pros: Everything!!
Cons:
10.0 Excellent
Pros: Staff very kind and courteous. Animation team is so fun.
Cons: Wish it was less expensive.
8.8 Excellent
Pros: Location
Good size rooms
Pool area
Friendly staff
Service
Cons: Food was just ok
Bedding sheets should be improved
Improve lounge facilities
9.4 Excellent
Pros: The service, food, and location were excellent. The staff were genuinely happy to be of assistance and always greeted us with a smile.
Cons:
9.7 Excellent
Pros:
Cons: Parts of the grounds were very stinky
9.7 Excellent
Pros: Our room was gorgeous
Shows were great
Food was great
Loved how we could walk out to 5th Avenue
Most of the staff was friendly
Beach was well kept
Cons: Pool was freezing
I felt like they were always trying to sell something to us
Small pool
Crowded beach
Beach chairs were old- they need some serious updating!
9.4 Excellent
Pros: The only thing that was lacking in quality were the bed sheets. For a 5 star resort the sheets were old and covered with pill balls. Also I don't like the fact that people get up and "save" chairs early in the morning without even sitting there during the day. The system should be when you leave the lounge chair you take your saving towel so someone can sit there and use the chair. Most of the time there were approximately 2/3 of the chairs empty just being "saved". This is not necessarily the fault of the resort but of people just being rude.
Cons:
9.7 Excellent
Pros: Amazing...and I always choose 5 star resorts. One of the best I've ever experienced.
Cons: The hotel should do a better job of explaining all there is to offer and an initial tour...it really has excellent offerings, but we had to navigate/learn a lot on our own. It would have been helpful to have more information upfront.
10.0 Excellent
Pros: Food, service, entertainment. Everything was perfect in my opinion.
Cons: Nothing
Just steps from Playa del Carmen’s famous Fifth Avenue, the AAA Four-Diamond resort boasts lavish all-suite accommodations, all with private balconies or terraces and whirlpool tubs, plus special options such as swim-up suites and beachfront walkouts. Beach butlers and romance concierges provide heartfelt Royal Service® as you enjoy the exquisite cuisine of seven gourmet restaurants or sip a cocktail at one of the lounges, such as the swim-up bar or tequileria. Unwind by the tranquil relaxation pool or in the luxurious SPAzul, featuring a hydrotherapy experience and Temazcal steam bath. Play volleyball in the oceanfront pool or enjoy snorkeling, tennis, culinary classes and live music. Endless options and ultimate luxury are all included in our adults only resort.
The Riu Palace Riviera fronts a white-sand beach in the Playacar resort complex near the convention center and ferry terminal. Guests have exchange privileges at 5 nearby partner properties. Playa del Carmen is 3 km (2 mi) away.
-image.jpg?width=66&height=66&crop=true)
-image.jpg?width=66&height=66&crop=true)
Overall 9.0 Excellent
Based on 2,346 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Fantastic Service, Amazing beach and poolside. Great overall experience! Great location to Playa Del Carmen.
-image.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 9.0 Excellent
Based on 2,346 reviews
WiFi
9.9
Breakfast
9.0
Service
9.0
Location
8.9
Food
8.6
Vibe
6.9
Room
5.5
Comfort
4.9
Wellness Area
3.3
Service
9.0
Breakfast
8.9
Location
8.7
Food
8.5
Cleanliness
6.5
Vibe
6.2
Room
6.0
Comfort
5.6
Service
8.9
Food
8.8
Location
8.8
Amenities
7.4
Pool
7.1
Vibe
6.0
Comfort
4.9
Room
4.6
10.0 Excellent
Pros: Fantastic Service, Amazing beach and poolside. Great overall experience! Great location to Playa Del Carmen.
Cons: None!
The Riu Palace Riviera fronts a white-sand beach in the Playacar resort complex near the convention center and ferry terminal. Guests have exchange privileges at 5 nearby partner properties. Playa del Carmen is 3 km (2 mi) away.
Located in Playa del Carmen, Grand Hyatt Playa Del Carmen Resort is on the beach, within a 5-minute walk of Mamitas Beach Club and Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9.0 Excellent
Based on 1,968 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
6.0
Pros: pool area was very nice
Excellent
10.0
Pros: Great hotel and staff.
Poor
1.0
Pros: location
Excellent
10.0
Pros: The design of hotel ( perfect size) including the pools view and beach service, quality of food excellent and location great
Excellent
9.0
Pros: Proximity to 5ta Ave was definitely a plus. Conviniently located at a walking distance from local shops and restaurants. Staff was friendly and the hotel is well maintained.
Excellent
10.0
Pros: Everything was excellent
Excellent
8.0
Pros: Great location. Beautiful hotel. Great lay out. Friendly staff.
Excellent
9.0
Pros: Location (very close to PDC downtown area), unique architecture, wonderful view from lobby area, could feel the sea-breeze from anywhere in the hotel, great ocean view and clean room, very friendly staff, wonderful breakfast (included in the price)
Excellent
10.0
Pros: Absolutely everything was better than expected. Awesome staff
Excellent
9.0
Pros: The pool the beach the overall look of the Contemporary style and decor
Good
7.0
Pros: The location. It is very close to town.
Excellent
10.0
Pros: This is a very thoughtfully constructed and appointed hotel. The rooms were not only beautiful, but very functional. The entire property was amazing. The staff was quite friendly and professional too. I would definitely stay at this hotel again.
Details
Reviews
Overall 9.0 Excellent
Based on 1,968 reviews
Location
9.4
Vibe
9.2
Amenities
8.4
Service
8.4
Breakfast
8.4
Room
8.3
Wellness Area
8.1
WiFi
7.4
Bar and Beverages
5.7
Value for money
3.8
Location
9.5
Vibe
8.9
Service
8.5
Breakfast
8.3
Room
8.0
Value for money
3.9
Location
9.6
Vibe
9.0
Service
8.6
Wellness Area
8.2
Pool
8.2
Breakfast
8.1
Room
7.8
Value for money
3.5
Service
8.3
Beach
7.8
Food
7.7
6.0 Good
Pros: pool area was very nice
Cons: no activity at all for the resort.Our bed and pillow was very uncomfortable,had a hard time to sleep.
10.0 Excellent
Pros: Great hotel and staff.
Cons: The room I purchased is not the room I was given.
1.0 Poor
Pros: location
Cons: View of tree trunks & dirt. Unhelpful front desk & concierge. No comfortable seating or place for luggage in room. Loud music blaring 8am-10pm. Hundreds of dollars in unexpected extra charges for 5 night stay. Very stressful, not relaxing experience.
10.0 Excellent
Pros: The design of hotel ( perfect size) including the pools view and beach service, quality of food excellent and location great
Cons: Not enough night life with music.
9.0 Excellent
Pros: Proximity to 5ta Ave was definitely a plus. Conviniently located at a walking distance from local shops and restaurants. Staff was friendly and the hotel is well maintained.
Cons: Condensation in guest rooms created a minimal odor in the room.
10.0 Excellent
Pros: Everything was excellent
Cons:
8.0 Excellent
Pros: Great location. Beautiful hotel. Great lay out. Friendly staff.
Cons: The pools should be warmed as water was colder than tthe Ocean (early Jan visit). I suggest an external hot tub, adults only. Sun decks should be moved through out in correlation to the position of the Sun.
9.0 Excellent
Pros: Location (very close to PDC downtown area), unique architecture, wonderful view from lobby area, could feel the sea-breeze from anywhere in the hotel, great ocean view and clean room, very friendly staff, wonderful breakfast (included in the price)
Cons: Some loud music noise from adjacent room at night but staff took care of it promptly when informed about it.
10.0 Excellent
Pros: Absolutely everything was better than expected. Awesome staff
Cons: Nothing
9.0 Excellent
Pros: The pool the beach the overall look of the Contemporary style and decor
Cons: The extras such as Resort fees environmental fees charged that should have been included and parking would have liked to be able to park my own vehicle that also should have been included The View could have been improved but not at $80 us upgrade per nig
7.0 Good
Pros: The location. It is very close to town.
Cons: The level of service was not up to my expectations for the star level and price paid. Everything was very expensive.
10.0 Excellent
Pros: This is a very thoughtfully constructed and appointed hotel. The rooms were not only beautiful, but very functional. The entire property was amazing. The staff was quite friendly and professional too. I would definitely stay at this hotel again.
Cons: No - I loved everything about it.
Located in Playa del Carmen, Grand Hyatt Playa Del Carmen Resort is on the beach, within a 5-minute walk of Mamitas Beach Club and Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Downtown meets beach at Thompson’s Playa del Carmen boutique hotel. Even the most decisive among us may find it difficult to choose between accommodations at our Quinta Avenida locale or our nearby Beach House. Opening Fall 2015, at the center of it all on La Quinta Avenida and Calle 12, you’ll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.
Overall 9.0 Excellent
Based on 1,254 reviews
All reviews
- All reviews
- Couples
- Families
Details
Reviews
Overall 9.0 Excellent
Based on 1,254 reviews
Vibe
9.3
Pool
9.0
Amenities
8.9
Location
8.7
Service
8.6
Room
8.4
WiFi
6.5
Breakfast
6.3
Wellness Area
5.4
Value for money
4.0
Vibe
9.1
Pool
8.9
Location
8.4
Service
8.3
Room
8.2
Value for money
3.4
Amenities
9.1
Service
8.8
Location
8.8
Downtown meets beach at Thompson’s Playa del Carmen boutique hotel. Even the most decisive among us may find it difficult to choose between accommodations at our Quinta Avenida locale or our nearby Beach House. Opening Fall 2015, at the center of it all on La Quinta Avenida and Calle 12, you’ll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.
Mahekal Beach Resort is a fun and exciting hotel located right in Mexico's most famous resort town, Playa del Carmen. The area around the property is just as much a draw for visitors as the resort itself. Playa del Carmen is a town that is always alive with music, events, and natural beauty to enjoy. Those looking to learn and explore can take a short trip away from Mahekal to see the ancient Mayan ruins of Chichen Itza and Tulum, Coba. In the other direction, guests will find world-class coral reefs for exploring while snorkeling or scuba diving. Mahekal has many rooms that can be arranged in several different configurations depending on how many guests will be visiting. The rooms themselves have primarily the same accommodations, the main differences are the views offered by each one. Guests who want views of the water will want an Oceanfront room, while those wanting to enjoy the lush gardens should book the Treehouse King, with the largest view of Mahekal expansive tropical gardens. Hungry guests will have plenty of dining options to choose from. There are six full-sized restaurants available, as well as in-room dining for visitors who would rather enjoy their meals in the comfort of their suites. A few of the on-site restaurants include Cocina Restaurant, which offers visitors a buffet of regional Mexican, Yucatan, and Latin American dishes. There is also Las Olas, which serves breakfast, lunch, and dinner with nightly specials and international fare.
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-image.jpg?width=66&height=66&crop=true)
Overall 8.9 Excellent
Based on 2,694 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.5
Pros: Great location, unique layout, good restaurant
Good
6.5
Pros: The location is great and it LOOKS like a tropical paradise. If you are in your 20's or only visiting for 1 or 2 days this is a great spot.
Excellent
10.0
Pros: I was a pleasant surprise, it was a last minute booking, so we didn't new much about this place, but it is very nice, good food, excellent service, beach front and a street away from the 5 ave.
Excellent
9.4
Pros: Stayed two nights with my boyfriend and we loved this place. We tend to avoid the mega resort hotels so this was perfect. Took advantage of the half board, the food was good, not anything that stood out but appreciated. The drinks were about $5 USD which is ok, wish happy hour were longer. Tell them to make the margaritas strong :) The location was great! Loved being right on the beach and also able to walk quinta avenida in the evenings. All the staff was incredibly friendly, always trying to help. We did not have issues with noise at all. In fact I thought the music could have been a bit louder at the pool. I brought my own speaker to the beach for music but tried not to play it too loudly.
Excellent
8.5
Pros: Wait staff, location, breakfasts, porches, relaxation, most definitely recommended!
Excellent
10.0
Pros: Clean rooms, with good facilities. No TV or coffee machine, etc. beach, resturant and spa options were very good.
Staff was excellent....and I mean across the board. Just amazing.
Details
Reviews
Overall 8.9 Excellent
Based on 2,694 reviews
Location
9.1
Service
8.9
Breakfast
8.7
Pool
8.7
Amenities
8.7
Food
8.6
WiFi
8.4
Vibe
8.1
Beach
7.5
Room
7.0
Value for money
4.8
Location
9.3
Service
9.0
Pool
8.9
Food
8.8
Amenities
8.6
Breakfast
8.6
Vibe
7.5
Room
6.7
Value for money
4.7
Location
9.2
Pool
8.9
Service
8.7
Amenities
8.7
Food
8.6
Beach
7.5
Vibe
7.4
Room
6.3
6.5 Good
Pros: Great location, unique layout, good restaurant
Cons: Dirty floor, stains on duvet, leaking shower
6.5 Good
Pros: The location is great and it LOOKS like a tropical paradise. If you are in your 20's or only visiting for 1 or 2 days this is a great spot.
Cons: The sound from Mamelita's is consistent and all-present from about noon until 7 or 8pm each night. When I say sound, I mean a massive bass that permeates all structures and covers the beach from South to North. There was unfortunately 2 weddings during our stay and I felt terrible for those brides having beach ceremonies with bumping bass.
The houses with straw roofs have a consistent "wood rot" smell and there are termites in the exterior porches.
10.0 Excellent
Pros: I was a pleasant surprise, it was a last minute booking, so we didn't new much about this place, but it is very nice, good food, excellent service, beach front and a street away from the 5 ave.
Cons:
9.4 Excellent
Pros: Stayed two nights with my boyfriend and we loved this place. We tend to avoid the mega resort hotels so this was perfect. Took advantage of the half board, the food was good, not anything that stood out but appreciated. The drinks were about $5 USD which is ok, wish happy hour were longer. Tell them to make the margaritas strong :) The location was great! Loved being right on the beach and also able to walk quinta avenida in the evenings. All the staff was incredibly friendly, always trying to help. We did not have issues with noise at all. In fact I thought the music could have been a bit louder at the pool. I brought my own speaker to the beach for music but tried not to play it too loudly.
Cons:
8.5 Excellent
Pros: Wait staff, location, breakfasts, porches, relaxation, most definitely recommended!
Cons: Low pressure showers, noisy neighborhood bar every night with the boom, boom
10.0 Excellent
Pros: Clean rooms, with good facilities. No TV or coffee machine, etc. beach, resturant and spa options were very good.
Staff was excellent....and I mean across the board. Just amazing.
Cons: Rooms, facilities, location, staff and secluded beach.
I enjoyed it so much, already booked another trip in early 2017.
The central location to Playa Del Carmen was especially appreciated.
Mahekal Beach Resort is a fun and exciting hotel located right in Mexico's most famous resort town, Playa del Carmen. The area around the property is just as much a draw for visitors as the resort itself. Playa del Carmen is a town that is always alive with music, events, and natural beauty to enjoy. Those looking to learn and explore can take a short trip away from Mahekal to see the ancient Mayan ruins of Chichen Itza and Tulum, Coba. In the other direction, guests will find world-class coral reefs for exploring while snorkeling or scuba diving. Mahekal has many rooms that can be arranged in several different configurations depending on how many guests will be visiting. The rooms themselves have primarily the same accommodations, the main differences are the views offered by each one. Guests who want views of the water will want an Oceanfront room, while those wanting to enjoy the lush gardens should book the Treehouse King, with the largest view of Mahekal expansive tropical gardens. Hungry guests will have plenty of dining options to choose from. There are six full-sized restaurants available, as well as in-room dining for visitors who would rather enjoy their meals in the comfort of their suites. A few of the on-site restaurants include Cocina Restaurant, which offers visitors a buffet of regional Mexican, Yucatan, and Latin American dishes. There is also Las Olas, which serves breakfast, lunch, and dinner with nightly specials and international fare.
A stay at Aventura Mexicana places you in the heart of Playa del Carmen, within a 5-minute walk of Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has facilities measuring 1000 square feet (93 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 8.9 Excellent
Based on 1,158 reviews
All reviews
- All reviews
- Couples
- Families
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Details
Reviews
Overall 8.9 Excellent
Based on 1,158 reviews
Location
9.6
Cleanliness
8.8
Wellness Area
8.8
Amenities
8.7
Service
8.6
Pool
8.4
Food
8.4
Comfort
8.3
Breakfast
8.1
Room
7.9
WiFi
7.7
Location
9.7
Service
8.9
Cleanliness
8.7
Breakfast
8.3
Comfort
8.3
Room
7.2
Location
9.7
Value for money
9.1
Service
8.7
Comfort
8.5
Pool
8.4
Breakfast
8.2
Room
7.6
A stay at Aventura Mexicana places you in the heart of Playa del Carmen, within a 5-minute walk of Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has facilities measuring 1000 square feet (93 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Surrounded by a golf course and jungle, this resort is located in a planned community near Playa del Carmen, within 3 km (2 miles) of the beach and the Xcaret theme park.
-image.jpg?width=66&height=66&crop=true)
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Overall 8.8 Excellent
Based on 1,721 reviews
All reviews
- All reviews
- Couples
- Families
OK
5.0
Pros: The staff was very friendly and always there to try to help.
Excellent
10.0
Pros: The food, service, entertainment, and employees were all very good. They are respectful, courteous, responsive, and friendly. They made our stay very welcoming and comfortable.
Excellent
10.0
Pros: The staff is amazing. They made sure our trip was fantastic. Resort is very well kept and clean. The food was wonderful, and fun theme's every other day..
Good
7.0
Pros: The entire layout is pleasant
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Details
Reviews
Overall 8.8 Excellent
Based on 1,721 reviews
Service
9.3
Breakfast
9.1
Pool
8.6
Food
8.5
Amenities
8.3
Vibe
8.1
Location
7.4
Room
6.4
Beach
5.9
WiFi
3.9
Service
9.1
Pool
8.8
Food
8.7
Location
7.5
Room
6.5
Beach
6.2
Service
9.2
Food
8.7
Location
7.3
Beach
5.5
Room
5.3
5.0 OK
Pros: The staff was very friendly and always there to try to help.
Cons: The rooms where old and the entire property did not live up to the Riu standards.
10.0 Excellent
Pros: The food, service, entertainment, and employees were all very good. They are respectful, courteous, responsive, and friendly. They made our stay very welcoming and comfortable.
Cons: We had a small ant problem which resulted in them getting into our luggage and clothing.
10.0 Excellent
Pros: The staff is amazing. They made sure our trip was fantastic. Resort is very well kept and clean. The food was wonderful, and fun theme's every other day..
Cons: If you want to be close to the beach, this would be the only flaw.. I did not mind taking the shuttle to the beach club (which by the way is amazing as well). The shuttle was on time every time, and went to the beach club and shopping area at 5th avenue
7.0 Good
Pros: The entire layout is pleasant
Cons: The internet service is only free at a certain area, does not available at my room.
Surrounded by a golf course and jungle, this resort is located in a planned community near Playa del Carmen, within 3 km (2 miles) of the beach and the Xcaret theme park.
A stay at Hotel Kinbe places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Overall 8.8 Excellent
Based on 889 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.8
Pros: This hotel has a great, unique and expensive look but the prices are so much better for comparable hotels in less desireable locations. If we return to Playa we'll be staying at Kinbe.
Excellent
9.7
Pros: The staff were so nice and did everything they could to please us, the best service I've ever gotten.
The location is amazing, just in the center of everything.
Details
Reviews
Overall 8.8 Excellent
Based on 889 reviews
Service
9.5
Location
9.0
Vibe
8.3
WiFi
6.0
Room
5.6
Breakfast
3.5
Comfort
3.5
Service
9.6
Location
9.1
Vibe
7.8
Room
4.4
Comfort
3.3
Service
9.2
Location
9.1
Location
9.2
Room
4.3
8.8 Excellent
Pros: This hotel has a great, unique and expensive look but the prices are so much better for comparable hotels in less desireable locations. If we return to Playa we'll be staying at Kinbe.
Cons: They kept the rooms very clean but the product they use smells very harsh.
9.7 Excellent
Pros: The staff were so nice and did everything they could to please us, the best service I've ever gotten.
The location is amazing, just in the center of everything.
Cons:
A stay at Hotel Kinbe places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
The Mayan Riviera has never been so enjoyable – or so perfect for all kinds of travelers. Picturesque and colorful, Gran Porto Resort is located on a beautiful, protected stretch of swim-friendly beach right in the heart of popular Playa del Carmen, just steps from the Fifth Avenue shops, clubs and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya.
Special features at the Gran Porto Resort include Family Suites with bunk beds and extra space for up to 5 total guests, the expansive SPAreal – a full-service spa and hydrotherapy zone, the complimentary Oki® Kids Club, and the T-Zone for Teens.
Overall 8.7 Excellent
Based on 2,175 reviews
All reviews
- All reviews
- Families
- Couples
OK
4.0
Pros: Generally it was clean and the booze was of good quality.
Excellent
9.4
Pros: Everything, was nice!
Good
6.5
Pros: Location - close to downtown Carmen
Pool
some staff
Mediocre
2.0
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 2,175 reviews
Location
9.1
Service
8.8
Wellness Area
8.0
Breakfast
7.6
Room
7.1
Food
6.8
WiFi
5.6
Comfort
5.4
Beach
5.2
Location
9.2
Service
8.7
Cleanliness
8.0
Value for money
7.7
Amenities
6.5
Room
6.3
Food
6.2
Beach
5.2
Comfort
5.0
Location
9.3
Service
8.9
Pool
7.8
Value for money
7.7
Food
7.2
Room
6.5
Comfort
5.7
Beach
5.2
4.0 OK
Pros: Generally it was clean and the booze was of good quality.
Cons: No beach, poor service, resort smells bad and the food is not very good
9.4 Excellent
Pros: Everything, was nice!
Cons: access to the beach you could improve
6.5 Good
Pros: Location - close to downtown Carmen
Pool
some staff
Cons: Standard rooms are closets
food was not impressive and repetitive
low shelf alcohol
for the price we had a lot better
2.0 Mediocre
Pros: Location
Cons: The rooms were musty smelling. By the end of the trip, everyone had runny noses from what was most likey mold causing the musty smell. Service was terrible, I understand nothing happens quickly in foreign countries, but they were not helpful and didn't care, unlike other all inclusive I've been to in Mexico. The AC in one room did not work, they didn't not want to move the people in that room to a new room with working AC and instead said "Oh, it's working, you have to wait until the sun goes down for it to cool off." Really? No beach side drink orders, you have to go to the bar yourself. Food left a lot to be desired. The Mexican restaurant did not have AC and when we requested to be moved closer to the patio to feel the breeze, we were told no. There were only three other parties in the entire restaurant! I would not recommend this resort.
The Mayan Riviera has never been so enjoyable – or so perfect for all kinds of travelers. Picturesque and colorful, Gran Porto Resort is located on a beautiful, protected stretch of swim-friendly beach right in the heart of popular Playa del Carmen, just steps from the Fifth Avenue shops, clubs and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya.
Special features at the Gran Porto Resort include Family Suites with bunk beds and extra space for up to 5 total guests, the expansive SPAreal – a full-service spa and hydrotherapy zone, the complimentary Oki® Kids Club, and the T-Zone for Teens.
Located in Playa del Carmen (Centro), Illusion Boutique Hotel by Xperience Hotels - Adults Only is a 5-minute walk from Central Square and 7 minutes by foot from Nuestra Senora del Carmen Catholic Church. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8.7 Excellent
Based on 667 reviews
All reviews
- All reviews
- Couples
Good
7.1
Pros: Good breakfasts available from the hotel restaurant. Price was only $3.00US for anything on the menu.
Excellent
10.0
Pros: The location is half a block from the beach and half a block from 5th Avenue. Our room was quiet, clean and comfortable. The AC was great. The shower was hot and had good water pressure. The beds were comfortable, and the housekeeping was great. As soon as we arrived Fanny was at the front desk and we saw her every evening. Her friendliness was so genuine and we loved seeing her and we came and went about our day. She even gave us a wedding gift as she knew we were moving to a resort to get married after our checkout at Illusion. We had the breakfast included package, which was a simple continental spread with an amazing fresh fruit bowl each day. We paid a couple extra dollars to order some eggs off the menu, which was great value. Our server each morning was Alberto who was always so friendly and attentive. Carlos, the concierge, was great at booking us some excursions as well as making some recommendations for a few restaurants to check out off the main strip. Would stay here again when returning to Playa del Carmen.
Good
7.4
Pros: The outdoor space, the service and breakfast.
Details
Reviews
Overall 8.7 Excellent
Based on 667 reviews
Location
9.4
Service
9.3
Beach
9.0
Vibe
7.1
Room
6.1
Breakfast
6.0
Bar and Beverages
2.5
WiFi
2.4
Location
9.4
Service
9.1
Beach
8.8
Cleanliness
7.7
Room
5.7
7.1 Good
Pros: Good breakfasts available from the hotel restaurant. Price was only $3.00US for anything on the menu.
Cons: The room needed routine maintenance. Light bulbs out and not replaced, missing shower door, shower head was broken and not replaced until 3rd day. The view from the roof deck is awful due to construction going on all around. The staff is given little authority to make simple decisions. For example, there was a mix up about our breakfast charge. Instead of being able to correct it immediately the staff had to call the manager at home to get his ok. I can't imagine what would happen if there were a real emergency!
10.0 Excellent
Pros: The location is half a block from the beach and half a block from 5th Avenue. Our room was quiet, clean and comfortable. The AC was great. The shower was hot and had good water pressure. The beds were comfortable, and the housekeeping was great. As soon as we arrived Fanny was at the front desk and we saw her every evening. Her friendliness was so genuine and we loved seeing her and we came and went about our day. She even gave us a wedding gift as she knew we were moving to a resort to get married after our checkout at Illusion. We had the breakfast included package, which was a simple continental spread with an amazing fresh fruit bowl each day. We paid a couple extra dollars to order some eggs off the menu, which was great value. Our server each morning was Alberto who was always so friendly and attentive. Carlos, the concierge, was great at booking us some excursions as well as making some recommendations for a few restaurants to check out off the main strip. Would stay here again when returning to Playa del Carmen.
Cons:
7.4 Good
Pros: The outdoor space, the service and breakfast.
Cons: The outdated room and damp smell in it.
Located in Playa del Carmen (Centro), Illusion Boutique Hotel by Xperience Hotels - Adults Only is a 5-minute walk from Central Square and 7 minutes by foot from Nuestra Senora del Carmen Catholic Church. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Located just south of Playa del Carmen's shopping, dining, and entertainment areas, this activity-filled resort welcomes singles, couples, and families to a white sand beach along the Yucatan Peninsula.
Overall 8.6 Excellent
Based on 3,057 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Everything was great! The place is gorgeous and very relaxing and it's a great price for All-Incusive! I will definitely go back to this resort again!!
Details
Reviews
Overall 8.6 Excellent
Based on 3,057 reviews
Location
8.9
Service
8.4
Breakfast
8.3
Food
6.9
Room
6.7
Value for money
5.4
Comfort
4.9
WiFi
3.5
Wellness Area
3.3
Beach
9.1
Location
9.0
Cleanliness
8.8
Service
8.2
Room
6.6
Value for money
5.5
Comfort
5.1
Wellness Area
3.4
WiFi
2.6
Location
8.9
Beach
8.8
Service
8.4
Vibe
8.1
Food
7.3
Room
6.0
Value for money
5.5
Comfort
4.6
Service
8.4
Room
6.3
10.0 Excellent
Pros: Everything was great! The place is gorgeous and very relaxing and it's a great price for All-Incusive! I will definitely go back to this resort again!!
Cons:
Located just south of Playa del Carmen's shopping, dining, and entertainment areas, this activity-filled resort welcomes singles, couples, and families to a white sand beach along the Yucatan Peninsula.
In addition to a full-service spa, La Tortuga Hotel & Spa - Adults Only has an outdoor pool and a hot tub. This hotel has a Restaurant and a Cafeteria. Guests can relax with a drink at one of the hotel's bars, which include a poolside bar and a bar / lounge. We serve a free breakfast every morning. Free wifi access is offered. This Playa del Carmen boutique hotel also offers spa services, a library, and a terrace. La Tortuga Hotel & Spa - Adults Only is a smoke-free property.
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Overall 8.6 Excellent
Based on 1,031 reviews
All reviews
- All reviews
- Couples
- Solo
Excellent
8.8
Pros: Very helpfull staff, good location. Good breakfast.
Details
Reviews
Overall 8.6 Excellent
Based on 1,031 reviews
Location
9.2
Bar and Beverages
8.9
Service
8.8
Food
8.5
Breakfast
8.2
Pool
8.0
Room
6.7
WiFi
5.6
Cleanliness
5.5
Wellness Area
4.6
Location
9.1
Service
9.0
Breakfast
8.3
Comfort
7.4
Pool
7.4
Room
6.6
Cleanliness
5.1
Wellness Area
4.9
Location
9.3
Service
8.9
8.8 Excellent
Pros: Very helpfull staff, good location. Good breakfast.
Cons: A bit noisy, realy next to coco bongo.
In addition to a full-service spa, La Tortuga Hotel & Spa - Adults Only has an outdoor pool and a hot tub. This hotel has a Restaurant and a Cafeteria. Guests can relax with a drink at one of the hotel's bars, which include a poolside bar and a bar / lounge. We serve a free breakfast every morning. Free wifi access is offered. This Playa del Carmen boutique hotel also offers spa services, a library, and a terrace. La Tortuga Hotel & Spa - Adults Only is a smoke-free property.
Located in Playa del Carmen right on the beach, just a few steps away from the main street, the 5th Avenue, and nearby the ferry to Cozumel, 10 minutes away fromXcaret and Xplor, 45 minutes away from Tulum, and 1 hour away from Cancun.
Overall 8.2 Excellent
Based on 2,238 reviews
All reviews
- All reviews
- Couples
- Families
OK
4.0
Pros: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!
Good
7.4
Pros: Great location, Attentive staff and Cold AC.
Mediocre
2.2
Pros: Terrible:
On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!!
The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER
Excellent
9.3
Pros: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.
Excellent
10.0
Pros: Loved the beach low water current
The suite upgrade was amazing
Weather was perfect
Excellent
8.5
Pros: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.
OK
5.3
Pros: Nothing - The place was completely mediocre. The only good thing is that it is a beachfront hotel.
Details
Reviews
Overall 8.2 Excellent
Based on 2,238 reviews
Beach
9.0
Location
9.0
Breakfast
8.3
Service
7.8
Food
6.3
Room
5.9
Value for money
5.3
WiFi
3.7
Beach
9.1
Location
9.0
Service
7.8
Vibe
6.5
Food
6.4
Room
5.3
Value for money
4.9
WiFi
2.4
Location
8.9
Beach
8.8
Service
7.9
Food
6.6
Cleanliness
5.6
Value for money
4.8
Room
4.4
Comfort
4.3
4.0 OK
Pros: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!
Cons: The beach is always dirty with sea weeds, the food is horrible the staff are not attentive not greetifull. Bartenders are horrible and drinks suck! If you want to go and have diarrhea and vomiting for two days with you and your children all together go to this place! We were 9 In our party and 8 of us got sick!! And I heard from other quests that people in There party got sick also!! The restaurant is outdoor it's hot and humid and food is not kept at a good temperature so any dairy product or meat will be prone to bacteria very quickly. They do not have enough ice and do not keep food fresh! If they use beans tonight for dinner the left over is served for breakfast! It's so disgusting!! Would never stay at the reef playacar again! So many Mosquitos!!! Be prepared to get bitten and get food poising beach is terrible!!
7.4 Good
Pros: Great location, Attentive staff and Cold AC.
Cons: Cheap 2 star food service. If you don't ask for it you won't get it. This was my fifth visit to the Reef. Every year the overall food service has gotten progressively worse especially in the Italian Restaurant. Four years ago that restaurant had an excellent antipasto salad bar now it has the same salad bar as the main restaurant. The entrees youst to be very good to excellent and the house wine and champagne were surprisingly good, no more. We never went back to that restaurant after the first try, nothing special. The hamburgers at the snack bar are mixed with a filler that does not taste good. I couldn't eat it. The food in the main restaurant varies little from day to day. They use the cheapest meat available but prepare them well and in a tasty manner. Beef is rare but if you ask for it they will get you a steak. Years ago the Italian restaurant was NYC quality, the main restaurant had fresh squeezed orange juice for breakfast, champagne flowed all day, now you have to pay for it after 11 AM and the overall food service was much better.
I have to admit I found something I like to eat at every meal and they served steaks after I asked for them.
Our bathtub needed replacement, it was cracked on the bottom. Our TV was broken as well.
2.2 Mediocre
Pros: Terrible:
On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!!
The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER
Cons:
9.3 Excellent
Pros: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.
Cons: Menu variety very generic, bad attempt at American dishes. We didn't even understand why. Food quality subpar - fruits weren't sweet, ceviche poorly done. Dinner was OK. Hotel would not allow me (parents staying at hotel) to access property without a playacar membership card (hotel is located on golf course/ in gated community) had the card thanks to my Airbnb host but was not allowed after 6pm to watch sunset with parents to celebrate their anniversary.
10.0 Excellent
Pros: Loved the beach low water current
The suite upgrade was amazing
Weather was perfect
Cons: It would of been better if they had an all inclusive plan
8.5 Excellent
Pros: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.
Cons: Our check in had some confusion based in the american websites that we had read and what actually was the case regarding her son and kid staying free. However they were pretty sympathetic and work out a very reasonable deal with her. They have some guys not he beach that r selling excursions and asking for money to hold your place that don't work for the resort and if you didn't know better then you think it's ok. They are a scam and they will take your money and refund you if you decide not to go. Beware or them!!
5.3 OK
Pros: Nothing - The place was completely mediocre. The only good thing is that it is a beachfront hotel.
Cons: The check in procedure was a nightmare. I flew in from spain and had done the reservation the night before. Upon arrival, they tell me that the reservation is not in the system because the person who takes care of reservations is on a holiday until tuesday! The man tells me that he'll put me in a provisional room. We walk there ( mind you Im carrying my whole kitesurfing equipment with me ) and as the bellman opens the door, we notice the room is occupied. So then we had to go back and I was put in another room for the night and then had to transfer the following day. My check out date was on Friday and I needed an extension until Sunday - I contact the lobby and they tell me they have no availability. While I was booking my room elsewhere I decided to look at their webpage and they did in fact have rooms available. Completely unprofessional people. Yes this is an all inclusive too, but the food is terrible. Breakfast and dinner tastes exactly the same.
Located in Playa del Carmen right on the beach, just a few steps away from the main street, the 5th Avenue, and nearby the ferry to Cozumel, 10 minutes away fromXcaret and Xplor, 45 minutes away from Tulum, and 1 hour away from Cancun.
A stay at Reina Roja Hotel - Adults Only places you in the heart of Playa del Carmen, steps from Quinta Alegría Shopping Mall and 5 minutes by foot from Mamitas Beach Club. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.2 Excellent
Based on 966 reviews
All reviews
- All reviews
- Couples
- Solo
Excellent
9.1
Pros: Pros: Very friendly staff, great location, nice rooms, good breakfast and good price!
Cons: No internet in the rooms, which for us was very important!
Excellent
9.1
Pros: Staff was prompt to correct issues
Mediocre
2.0
Details
Reviews
Overall 8.2 Excellent
Based on 966 reviews
Location
9.3
Vibe
8.2
Service
7.3
Breakfast
6.1
Room
5.6
WiFi
4.7
Cleanliness
4.3
Location
9.1
Vibe
7.9
Bar and Beverages
7.3
Service
6.7
Breakfast
6.5
Room
5.3
Cleanliness
4.3
WiFi
3.4
Comfort
6.2
9.1 Excellent
Pros: Pros: Very friendly staff, great location, nice rooms, good breakfast and good price!
Cons: No internet in the rooms, which for us was very important!
Cons: Wifi is very bad
9.1 Excellent
Pros: Staff was prompt to correct issues
Cons: Would of liked a little more excitement going on balcony with pool ementies, but then I can understand time period of my stay.
2.0 Mediocre
Pros:
Cons: If you are looking for a disgusting two star motel, that has the trashiest, dirtiest drunken and loud slobs around, you've found your place. This is at best a 2 star motel. For how much they charge, this is despicable. The hair dryer is the ones on the wall you would find in a 2 star motel, all bathroom toiletries are unuseable and smells really gross. The bed is hard, uncomfortable and wrapped in plastic. There are weird stains on some of the pillows that was really disgusting. There IS no service, and it's really bad when they tried. Management must be awful. Every single time I've asked them to clean the room they had not, and house cleaning managed to try to come into the room to clean every single day for the week i was there for the 3 hours during the day I am actually in the room, all at different times, it's actually remarkable that they managed to do that. Hotel WILL CALL PRIOR TO CHECK OUT TIME TO BOOT YOU OUT.
It's very possible that there are prostitutes at this hotel or this is the hotel that local mexican men bring their low end escorts to.
Also very dishonest, tries to charge 2-3 times the rate available online, and then when you're about to book, they will then offer to match the pricing, you're better off not booking through them directly to make sure you don't get screwed.
Overall, this is a run down, trashy motel that is not worth the money. You will actually experience 4 star or higher service at any of the other hotels in a similar price range including be playa, artisan, or any of the major hotel brands.
A stay at Reina Roja Hotel - Adults Only places you in the heart of Playa del Carmen, steps from Quinta Alegría Shopping Mall and 5 minutes by foot from Mamitas Beach Club. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A stay at Posada Mariposa Boutique Hotel places you in the heart of Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8.1 Excellent
Based on 1,075 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
OK
5.7
Pros: location
Excellent
8.8
Pros: Great location in the middle of the activities in Playa. Great staff. Very willing to assist. Wife loved it.
Details
Reviews
Overall 8.1 Excellent
Based on 1,075 reviews
Beach
9.3
Location
8.8
Breakfast
8.0
Service
8.0
WiFi
6.3
Room
5.5
Comfort
4.8
Cleanliness
4.7
Pool
0.0
Location
8.7
Service
8.1
Comfort
5.0
Room
4.8
Location
8.8
Service
8.3
Room
4.6
5.7 OK
Pros: location
Cons: Had a late check in and my room was given away. They gave another in different hotel which was terrible! I was only staying one night so not a big deal. I booked one more night stay 2-days later and was promised a good room at Posada Mariposa Boutique Hotel by Cesar to make up for them giving my first room away.When I returned for my second stay I made sure to arrive earl (11am) they gave me a room in the lobby next to storage and front desk (Room No.11). It was very laud, the room smelled horrible and the one and only window was facing the lobby.
I saw Cesar after my check in and asked what happened with the better room? He said someone else took it.
8.8 Excellent
Pros: Great location in the middle of the activities in Playa. Great staff. Very willing to assist. Wife loved it.
Cons: beds were a little hard.
A stay at Posada Mariposa Boutique Hotel places you in the heart of Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Hotel El Punto Boutique & Beach Club in Playa del Carmen, you'll be 0.2 mi (0.4 km) from Central Square and 6.8 mi (11 km) from Xcaret Eco Theme Park. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8.0 Excellent
Based on 613 reviews
All reviews
- All reviews
- Couples
Good
6.0
Pros: The staff super friendly, the location and the price were good.
Excellent
8.0
Pros: The front desk staff was very helpful and informative, would recommend this hotel.
Good
6.2
Pros: Staff was so sweet and kind. However, the rooms on the third floor are directly below a nightclub. The walls reverberate until 1:30/2am.
Wifi on the third floor is very spotty and doesn't work that well.
Staff was very nice.
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Details
Reviews
Overall 8.0 Excellent
Based on 613 reviews
Beach
9.3
Location
9.0
Service
8.1
Room
5.5
WiFi
4.8
Comfort
4.0
Food
3.6
Amenities
2.3
Pool
0.0
Breakfast
0.0
Location
9.2
Service
8.4
Room
4.4
6.0 Good
Pros: The staff super friendly, the location and the price were good.
Cons: There was something wrong with the toilet and the whole room smelled like poop. We didn't ask to change rooms because we only needed to stay one night and i overheard the hotel was full for the night. If you're there to party like us, you probably won't mind the noise and loud music coming from the bars.
8.0 Excellent
Pros: The front desk staff was very helpful and informative, would recommend this hotel.
Cons:
6.2 Good
Pros: Staff was so sweet and kind. However, the rooms on the third floor are directly below a nightclub. The walls reverberate until 1:30/2am.
Wifi on the third floor is very spotty and doesn't work that well.
Staff was very nice.
Cons:
With a stay at Hotel El Punto Boutique & Beach Club in Playa del Carmen, you'll be 0.2 mi (0.4 km) from Central Square and 6.8 mi (11 km) from Xcaret Eco Theme Park. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A stay at SC Hotel Playa del Carmen places you in the heart of Playa del Carmen, within a 5-minute walk of Yucatek Divers and Central Square. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This hotel has facilities measuring 1076 square feet (100 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 7.9 Good
Based on 685 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: Swimming pool is nice and breakfast though simple, is better than usual coffee+pastry. It includes eggs, toast and coffee/OJ. The hotel is 2 blocks from 5th Ave and 3 blocks from the beach. It can be a downside because on one night there was too much action with karaoke singing under our windows until 5 am in the morning.
Excellent
10.0
Pros: It's in a great location close to everything! Collectivo station around the block for cheap transportation anywhere, a few minutes away from Quinta and the beach, plenty of stores around the immedite area and Walmart is about five minutes away walking. The feel of the hotel is very relaxed with no major flow of people. It made it seem like a little safe haven away from the madness of the tourists. Overall it's a great hotel, great amenities, excellent location, and the staff is super helpful.
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Details
Reviews
Overall 7.9 Good
Based on 685 reviews
Location
8.4
Pool
8.2
Service
7.9
Breakfast
7.1
Value for money
6.8
Room
4.9
Amenities
4.4
Comfort
3.9
WiFi
2.1
Pool
8.4
Location
8.3
Service
7.4
Cleanliness
7.0
Vibe
4.4
Room
4.2
Comfort
3.7
Location
8.4
Service
7.7
Cleanliness
6.6
Amenities
4.9
Room
4.3
Comfort
3.7
Amenities
5.2
Room
4.3
Comfort
4.1
WiFi
0.8
8.0 Excellent
Pros: Swimming pool is nice and breakfast though simple, is better than usual coffee+pastry. It includes eggs, toast and coffee/OJ. The hotel is 2 blocks from 5th Ave and 3 blocks from the beach. It can be a downside because on one night there was too much action with karaoke singing under our windows until 5 am in the morning.
Cons: Water was shutting off for 30 min-1h several times each evening. Our fridge was not working and I had to beg to exchange it since we needed to store baby's milk. AC was broken as well but someone came to fix it fast enough. Similarly, I had to ask several times to have 3rd towel delivered to both rooms thou we paid a 3-person rate for each. Overall, customer service is lacking.
10.0 Excellent
Pros: It's in a great location close to everything! Collectivo station around the block for cheap transportation anywhere, a few minutes away from Quinta and the beach, plenty of stores around the immedite area and Walmart is about five minutes away walking. The feel of the hotel is very relaxed with no major flow of people. It made it seem like a little safe haven away from the madness of the tourists. Overall it's a great hotel, great amenities, excellent location, and the staff is super helpful.
Cons:
A stay at SC Hotel Playa del Carmen places you in the heart of Playa del Carmen, within a 5-minute walk of Yucatek Divers and Central Square. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This hotel has facilities measuring 1076 square feet (100 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A stay at Aldea Thai Luxury Condohotel by Mistik places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and Mamitas Beach Club. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
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Overall 7.2 Good
Based on 244 reviews
All reviews
- All reviews
Good
6.2
Pros: Beautiful hotel. Very nice and clean
Details
Reviews
Overall 7.2 Good
Based on 244 reviews
Bar and Beverages
10.0
Location
9.7
WiFi
8.3
Pool
6.3
Room
6.2
Comfort
5.2
Vibe
5.1
Amenities
4.8
Value for money
4.6
Service
4.6
Cleanliness
3.1
Food
2.9
6.2 Good
Pros: Beautiful hotel. Very nice and clean
Cons: You can never have guests over. The staff and horrible and strict. It's like Fort Knox getting in and God forbid you want someone to come over to your suite for a drink before you go out. You can't unless you have their wristband. Definitely won't be staying here again.
A stay at Aldea Thai Luxury Condohotel by Mistik places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and Mamitas Beach Club. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
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