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The Reef 28
4 stars

The Reef 28

1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 4120
From
$141
Cheapest

rate per night

8.1
Very good
based on 2260 reviews
2,260 reviews
Room type
Provider
Nightly total
Deluxe room
$141
Double room
$171
Standard Room
$180
57 more The Reef 28 deals
57 more The Reef 28 deals

Photos of The Reef 28

Overview

Just 10 minutes' walk from Terminal Foranea de Autobuses Station, The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has a convenient location, making it an ideal place to stay when visiting Playa del Carmen. It is located in the area's popular nightlife district, just a short walk from Mamitas Beach Club.

The hotel offers a Jacuzzi and an indoor pool as well as a gym. Guests can try out the recreational activities on offer, such as a sauna and billiards.

The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has 120 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay. They are also equipped with a microwave, a mini bar and a hair dryer.

The hotel is situated in the City's well-known shopping district. Xcaret Eco Theme Park and Xcaret Archaeological Site are only 20 minutes away by car.

Latest deals for The Reef 28

Mon 14/7
Tue 15/7
Luxury Room
No inclusions
bed type unknown
$376
nightly with fees
Double room
No inclusions
1 twin bed
$171
nightly with fees
No inclusions
2 queen beds
$327
nightly with fees
No inclusions
2 queen beds
$369
nightly with fees
Queen room
No inclusions
bed type unknown
$317
nightly with fees
No inclusions
bed type unknown
$374
nightly with fees
No inclusions
2 queen beds
$546
nightly with fees
No inclusions
bed type unknown
$591
nightly with fees
Deluxe room
No inclusions
2 queen beds
$141
nightly with fees
No inclusions
2 queen beds
$171
nightly with fees
No inclusions
2 queen beds
$173
nightly with fees
No inclusions
2 queen beds
$183
nightly with fees
King room
No inclusions
1 king bed
$237
nightly with fees
No inclusions
bed type unknown
$302
nightly with fees
No inclusions
1 king bed
$407
nightly with fees
Standard Room
No inclusions
bed type unknown
$180
nightly with fees
No inclusions
bed type unknown
$185
nightly with fees
No inclusions
bed type unknown
$188
nightly with fees
No inclusions
bed type unknown
$190
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Reef 28

  • Adults only
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Heated pool
  • Infinity pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Private pool
  • Spa and wellness centre
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper

Things to do

  • Gift shop
  • Beach access
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Table tennis
  • Pool table
  • Night club

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • No smoking
  • Private entrance
  • Disabled access
  • Adults only
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

General

  • Storage available
  • Quiet street view
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • City view

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Radio
  • TV

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Kitchen

  • Kitchen
  • Microwave
  • Stovetop
  • Coffee machine

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Fitness room

Workspace

  • Desk

Reviews of The Reef 28

8.1
Very good
2260 verified ratings
Wonderful
1324
Very good
366
Good
232
Okay
104
Fair
91
Mediocre
50
Poor
93

Summary of reviews

Guests say
Guests appreciated the great location and amenities of the hotel, including spacious rooms and good food options. However, many reviews highlighted significant issues with noise levels, cleanliness, and service, leading to a perception of poor value for money. The aggressive upselling tactics and maintenance problems further detracted from the overall experience.
AI-generated from customer reviews
Location9 out of 10
Amenities8.5 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Value for Price2 out of 10
Noise Level0.5 out of 10
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All reviews

9.1
Wonderful
David, Jul 2019
Pros (+) The Asian restaurant food/drinks were great. The rooftop bar food was great. Basically, almost all the food is very good. The cocktail menu is mostly what you will be choosing from for drinks. The roo...
Cons (-) You have to accept the fact you will be unable to sleep before 2 am. There is so much noise going on, both outside as well as reverberating inside from the rooftop. Basically, in your room, you can li...
Read more

Location

1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo

What's nearby

  • Beyond Diving12 m
  • Mexico Blue Dream93 m
  • La Fe122 m
  • Mamita's Beach Club230 m
  • O2 Mexico370 m
  • Parque 28 de julio0.9 km
  • Albertos SCUBA1.2 km
  • Terminal Marítima de Playa del Carmen1.5 km
  • Guadalupe Church1.6 km
  • 5th Avenue1.8 km
  • Aviario Xaman Ha2.1 km
  • The Reef Marina2.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Reef 28

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Reef 28

  • Where is The Reef 28 located?

    The Reef 28 is located at 1 Ave. Norte y Calle 28 Norte in Gonzalo Guerrero, 1.3 km from the centre of Playa del Carmen. Beyond Diving is the closest landmark to The Reef 28.

  • When is check-in time and check-out time at The Reef 28?

    Check-in time is 15:00 and check-out time is 12:00 at The Reef 28.

  • Does The Reef 28 offer free Wi-Fi?

    Yes, The Reef 28 offers free Wi-Fi.

  • Does The Reef 28 offer free parking?

    Yes, The Reef 28 offers free parking.

  • How far is The Reef 28 from the airport?

    The Reef 28 is 19.1 km from Cozumel. The Reef 28 is 49.2 km from Cancun.

  • Does The Reef 28 have a pool?

    Yes, The Reef 28 has a pool on-site.

  • How does KAYAK find such great The Reef 28 hotel deals?

    KAYAK scours the web for all room deals available at The Reef 28 in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Reef 28 and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Reef 28.

See more FAQs

Nearby hotels and places to stay

Closest

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3-star hotel
51% cheaperHotel Riviera Del Sol8.3 Excellent (1,199 reviews)0.03 kmSnorkelling, Outdoor pool, Restaurant$90+
3-star hotel
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Las Olas downtown Condos by Playa Paradise
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Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
51% cheaperHotel Riviera Del Sol8.3 Excellent (1,199 reviews)0.03 kmSnorkelling, Outdoor pool, Restaurant$90+
3-star hotel
Beautiful And Cozy 2br By Happy Address
8 Excellent (1 review)0.06 kmFitness centre, Free Wi-Fi, Coffee machine$610+
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46% cheaper
Gem Near Beach And Fifth Ave. Pool, Wifi, Top Notch Location. Kid Friendly!
0.03 kmAir-conditioned, Coffee machine, barbecue$100+
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20% cheaper
Great Location - Just steps from Mamitas Beach and Fifth Avenue ~ Special Rates
0.02 kmInfinity pool, Kitchen, Porch$147+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
51% cheaperHotel Riviera Del Sol8.3 Excellent (1,199 reviews)0.03 kmSnorkelling, Outdoor pool, Restaurant$90+
3-star hotel
Beautiful And Cozy 2br By Happy Address
8 Excellent (1 review)0.06 kmFitness centre, Free Wi-Fi, Coffee machine$610+
Rental
Mamitas Penthouse
9.4 Excellent (77 reviews)0.06 kmPool, Hot tub, air-conditioned$434+
Rental
Las Olas 101 By Prp
0.05 kmKitchen, air-conditioned, Coffee machine$330+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
1.3 km
Cozumel
19.1 km

Everything you need to know for your stay in Playa del Carmen