The Reef 28
1a Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4120
Cheapest
rate per night
9.0
Excellent
based on 837 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Zenhotels.com | $73 |
| Snaptravel | $96 |
| TripAdvisor | $98 |
Good to know
Value for money |
8.9 |
|---|---|
Distance to city centre |
1.3 km |
Location rating |
9.3 |
Rooms
Deluxe rooms
$103+
Bed type
Provider
Total stay + taxes & fees
Unknown
$103
Unknown
$115
Unknown
$124
Unknown
$124
Unknown
$125
Unknown
$139
Unknown
$140
Unknown
$144
Unknown
$155
Unknown
$188
King rooms
$104+
Bed type
Provider
Total stay + taxes & fees
Unknown
$104
Standard rooms
$104+
Bed type
Provider
Total stay + taxes & fees
Unknown
$104
Double rooms
$97+
Bed type
Provider
Total stay + taxes & fees
Unknown
$97
Reviews
Pros
| "Great location, great restaurants, great value" | (in 30 reviews) |
|---|---|
| "Amazing rooftop and pool." | (in 27 reviews) |
| "Wonderful service with helpful and friendly staff." | (in 52 reviews) |
Cons
| "Loud music did not stop until 2 am." | (in 4 reviews) |
|---|---|
| "Rooftop staff and service is horrible." | (in 11 reviews) |
Traveller rating
216
43
19
6
5
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentJul 20199.1
The Asian restaurant food/drinks were great. The rooftop bar food was great. Basically, almost all the food is very good. The cocktail menu is mostly what you will be choosing from for drinks. The rooms are very big and comfy and get cleaned very nicely. The staff organizing excursions are very friendly and helpful. The spa is amazing!
You have to accept the fact you will be unable to sleep before 2 am. There is so much noise going on, both outside as well as reverberating inside from the rooftop. Basically, in your room, you can listen to 3 parties at once. Why 2 am? Then it probably legally has to stop everywhere. Little selection of whisky, only the typical bland ones. It takes a long time to get food, but that seems to be in most of Playa del Carmen.
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About
Overview
Just 10 minutes' walk from Terminal Foranea de Autobuses Station, The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has a convenient location, making it an ideal place to stay when visiting Playa del Carmen. It is located in the area's popular nightlife district, just a short walk from Mamitas Beach Club.
Guests are able to work out in the hotel's well-equipped fitness centre, or wind down in the outdoor pool. Reception operates around the clock and the friendly staff can recommend sights to visit and provide other tourist information.
The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has 120 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay.
The hotel is situated in the City's well-known shopping district. Xcaret Eco Theme Park and Xcaret Archaeological Site are only 20 minutes away by car.
Features
9.0 Excellent
based on 837 reviews
9.4
Cleanliness
9.3
Comfort
8.9
Staff
8.9
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Business centre
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Concierge service
Fan
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Free toiletries
Shops (on site)
Smoke alarms
Special diet menus (on request)
Tour desk
Face masks for guests available
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Indoor pool
Outdoor pool
Diving
Snorkelling
Key card access
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
Open-air bath
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Delivered food is securely covered
Streaming service
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Table tennis
Staff follow all safety protocols as directed by local authorities
Pool table
Windsurfing
Bathrobe
Private bathroom
24-hour front desk
Designated smoking area
Private entrance
Night club
Storage available
Private parking
Free valet parking
Quiet street view
Spa and wellness centre
Wedding services
Free Wi-Fi
Radio
Terrace/Patio
Disabled access
Rooftop pool
Beach towels
Towels
Safety deposit box
Adults only
Rooftop
Seating area
Lift
Massage
Shampoo
Shower
Shower cap
Accessible by lift
Adapted bath
Slippers
First-aid kit
Snack bar
Sofa
Alarm clock
Sofa bed
Balcony
Bathtub
Body soap
Bottle of water
Breakfast in the room
Telephone
Toilet
Toilet paper
Safe
Sauna
City view
Dustbins
Coffee machine
Tumble dryer
TV
Upper floors accessible by lift
Conditioner
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
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Location
Most popular landmarks
- Mamita's Beach Club 238 m
- Muelle Navega 0.5 km
- Parque 28 de julio 0.9 km
- Playa principal de Playa del Carmen 1 km
- Calle Quinta Avenida 1.1 km
- Yucatek Divers 1.2 km
Playa del Carmen travel guide
Learn about Playa del Carmen on KAYAK
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