Playa del Carmen resorts

Pros: Nice and very clean with a lot of choices to eat at very nice restaurants and concierge was very helpful with anything we needed.

Pros: Prompt, courteous, responsive staff. Wide range of different restaurants that were all excellent. Spacious room, excellent room service, very good housekeeping. Everyone was friendly and helpful.

Pros: The staff, food, hotel rooms, pool, beach

Pros: This resort has a wonderful beach, sandy and clean of debris. The grounds are well manicured and clean. We stayed for a week while the resort was at 80% capacity; however, our group didn't struggle to find benches on the beach. We enjoyed the party pool and the relaxing pool. Most of the staff was polite and provided good service.

Pros: Service, food, pool, rooms.

Pros: Everything

Pros: What a perfect place for a romantic vacation! The suites are wonderful, the pools are beautiful, the grounds are spectacular, and the beach is clean and beautiful. The beach it's located on is gorgeous- calm and warm ocean water with marine life swimming along side you. The atmosphere is very romantic, and it was perfect for our honeymoon.

Pros: This resort is very nice. The serve you top shelf liquor. The staff is insanely nice and attentative. Most of the food was excellent. The beach was had white sand that was soft and a great strip of ocean with no rocks. The pool was huge with two swim up bars. The rooms a pretty high end, and the clean inning service would clean it 4 times a day if you let them. Overall, this resort is probably a 3.5-4 star resort, but because the price is so great it makes you feel like your at a 5 star.

Pros: Great food, we couldn't believe thas we are eating in hotel and not a resteront. We realy enjoyed the pools, we have a pool next to our suite that was quite but the main pool are great too. The staff are very nice.

Pros: Lots of activities, great food, entertaining staff, and adult beverages

Pros: The layout of the resort was incredibly beautiful. The food and staff were also amazing.

Pros: waiter service pool side and beach side

Pros: The service was AMAZING! What a great resort

Pros: The staff were incredible. Great, personalized service from all of the staff made this stay exceptional. The facilities were modern, clean and well kept. The activity equipment was available and in good condition and the beach/poolside areas were clean and comfortable. For the most part the food and drinks were excellent. The buffet food was typical of what you would expect of a resort/hotel buffet but the poolside restaurants and bars had excellent offerings. La Rotonda bar had great sushi and wonderful service. The Los Murales restaurant was phenomenal. The food was excellent and the staff was attentive and pleasant.

Pros: The facility was outstanding. A great place for the family. Wonderful staff and a perfect location close to downtown.

Pros: The staff were amazing. The grounds are incredibly manicured and maintained. The facilities sparkle. Dinner at Los Murales was remarkable. The breakfast options at La Palapa del Sol were really enjoyable and nightly specials kept it interesting. The rooms are beautifully decorated. Our entire family had a wonderful week there.

Pros: We were pleased with the variety and quality of the food from the Sol/Luna Grill restaurants except BBQ night.

Pros: Food was delicious with lots of variety - that alone made it totally worth the visit. Drinks were usually strong. The property is immaculately groomed and very walkable, plus there are lots of ramps to make it accessible to all. Staff were all friendly. The pools were beautiful and there was almost always a free lounge chair at the pool or beach where I wished to sit. Although most of the beach is on a boardwalk, there was also a small area of "real" beach where you could go in the sea if you wanted.

Pros: No kids! Reservations were not needed at any of the restaurants (except Japanese). Food was great.

Pros: Grounds were fairly nice. Room seemed clean.

Pros: Overall the resort was very comfortable. We could have as much privacy or as much social interaction with others as we wanted, and the staff was extremely helpful with everything.

Pros: Sax Player, Club Level Beach Beds, Landscaping, Italian Restauant,

Pros: The most wonderful resort, outstanding position, excellent service and staff. Near and easy to visit Playa del Carmen by using the local transportation. Perfect vacation.

Pros: Everything was great! The place is gorgeous and very relaxing and it's a great price for All-Incusive! I will definitely go back to this resort again!!

Pros: Generally it was clean and the booze was of good quality.

Pros: Everything, was nice!

Pros: Location - close to downtown Carmen Pool some staff

Pros: Location

Pros: The room was cleaned and made up very nicely each day. Different animals made out of the shower towels were placed on the bed each night.

Pros: The all inclusive nature was great, the staff were fantastic.

Pros: The drinks

Pros: There was nothing that i like from this place!!

Pros: - Palmy - Grand hotel complex - Swim-up pool was nice - Nice shows at the bar - Minibar

Pros: The specialty restaurants were decent enough but be prepared to spend some extra cash if you don’t want their terrible house wine. Basically bad homemade wines.

Pros: The themes restaurants were very good, the water and eaches were also very nice. Lots of pools and always fairly easy to find spot with shade.

Pros: Food and Drinking

Pros: the food

Pros: Very clean and spacious accommodation. Hotel personnel is very friendly

Pros: I liked the location, the pool and the room. Good service in the bar and restaurants

Pros: Guest Services Received

Pros: pools were really nice and pretty empty. The food was pretty good

Pros: excellent facilities and excellent services.Good food.

Pros: its a very nice resort, alot to see and do. you will do alot of walking

Pros: Beautiful landscaping, beautiful rooms, right on ocean, great buffet, pretty good service

Pros: I liked that the hotel is immersed in the jungle and some wild life can be seen roaming the grounds (monkeys, Coatis, cats and birds).

Pros: I liked our room. They actually gave as an upgraded room. From a deluxe to a junior suite.

Pros: The food was good and bar staff was friendly. The resort itself was also beautiful.

Pros: This is definitely a place families can go with their kids. There are lots of animals and outdoor activities. I would recommend bringing your own shampoo and conditioner. the beds were okay, could have been better, but outside of those things the resort offered great food, lots to do, and gorgeous scenery. The beach, unfortunately, is way too rocky to swim in, but you can still get in. Temperature was perfect!

Pros: Kids had the best time ever! This resort had so much to keep the kids entertained while I got to relax and enjoy. Everything was completely stress free! Shows were entertaining for both kids and adults. Excellent food and friendly staff.

Pros: Bellboy and reception was horrible. Never picked the phone. I had two little kids and request golf cart several times - they had an attitude. Impo

Pros: Room With Out BedBugs

Pros: Wonderfull hotel all inclusive. Nice cocktail, nice animals

Pros: The comfort and the beautiful white beach everthing is so perfect have recommend it to friends

Pros: Food and drinks were very nice, also all your stress goes away, as a family its the right place for your holidays

Pros: The staff were very helpful and i loved how the hotel embraced the environment and built around it.

Pros: Very attentive staff and good facilities. The grounds are very verdant with lots of wildlife to see, such as iguanas, geckos and crabs

Pros: I liked the remote, jungle setting of the resort and the feeling of a small town within the jungle.

Pros: I loved the oceanview room (#122), loved the beach. I felt very comfortable, the other guests at your hotel were quite friendly. The buffet restaurants were great.

Pros: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!

Pros: Great location, Attentive staff and Cold AC.

Pros: Terrible: On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!! The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER

Pros: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.

Pros: Loved the beach low water current The suite upgrade was amazing Weather was perfect

Pros: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.

Pros: Nothing - The place was completely mediocre. The only good thing is that it is a beachfront hotel.

Pros: The hotel had no reservation from booking.com and the last room they gave us was not good

Pros: Staff was always cleaning

Pros: Food and drink were excellent.