|"Very friendly and helpful staff."||(in 82 reviews)|
|"Excellent value, helpful staff, location!"||(in 114 reviews)|
|"Convenient location and great value."||(in 13 reviews)|
|"My first room was horrible."||(in 38 reviews)|
|"Beds so hard uncomfortable"||(in 16 reviews)|
|"It is very noisy at night."||(in 15 reviews)|
My friends and I love it so much we are planning another trip there sooner than we hoped, we enjoyed everything and every minute of our stay there. It is an unforgettable experience.
Excelent location, nice hotel compared to other similar rate hotels
1. The rooms are very noisy. 2. The room key got deactivated everyday. 3. There was no "Privacy Please" card so every morning we got waken up by the cleaning lady (even though we asked not to). 4. AMEX is not accepted
The pool area was beautiful & very clean. The hotel was only two blocks from the beach and one block from 5th ave, bus station within walking distance. It was a wonderful experience and we would certainly return!!
wish they had a book telling you about your surroundings, what to see, where to eat etc.
The hotel was very good for a one night stop waiting for entry into our resort. Good location, clean and safe.
They offered a continental breakfast. It included coffee and orange juice which was good. The only other thing offered was two slices of white toast - there was not even an option of whole wheat bread. Very disappointing for the price paid for the room.
Rooms spacious...Hotel only 1 year old, so obviously in good condition.Pool was well-kept with garden-like atmosphere.
Certain rooms were facing out towards very noisy bar scene street. Staff accomodated us by making upgrade room change at no extra charge.
The hotel has en excellent location. However the frontdesk staff was terrible. They were unfriendly and not interested in helping out. When we asked them if they could get the doorman to find our luggage as we had stored them there after our checkout they told me to find him myself. This hotel is vastly overpriced!
Character, location, excellent restaurant, friendly and efficient reception staff, secure parking
Hard, uncomfortable beds and pillows
The people were quite friendly. The rooms were very clean and maids were excellent. The pool area was beautiful.
There was a mix up with our reservation because of a late check in even though we had advised the hotel of this ahead of time. We did get a room, and despite being charged the price we were quoted, it was not the room that was described. We booked a deluxe and the room we stayed in did not have all the amenities of the room we were supposed to get.
With a stay at Hacienda Real del Caribe, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
based on 1,546 reviews
Policies vary by room type and provider.
Hacienda Real Del Caribe is located at Calle 10 Entre 5a y 12 in Gonzalo Guerrero, 0.6 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to Hacienda Real Del Caribe.
Check-in time is 15:00 and check-out time is 12:00 at Hacienda Real Del Caribe.
Yes, Hacienda Real Del Caribe offers free Wi-Fi.
No, Hacienda Real Del Caribe does not offer free parking.
No, Hacienda Real Del Caribe does not offer free airport shuttle service.
Hacienda Real Del Caribe is 19.2 km from Cozumel. Hacienda Real Del Caribe is 49.8 km from Cancún.
No, pets are not allowed at Hacienda Real Del Caribe.
Yes, Hacienda Real Del Caribe has a pool on-site.