Good to know
|Distance to city centre||0.6 km|
|Nearest airport||Playa Del Carmen|
|Distance to airport||1.1 km|
|"Great value for the price"||(in 24 reviews)|
|"Very friendly and helpful staff."||(in 100 reviews)|
|"Convenient location and great value."||(in 161 reviews)|
|"It is very noisy at night."||(in 7 reviews)|
|"And had a bad smell."||(in 14 reviews)|
|"The worst part is the noise."||(in 9 reviews)|
Time of year
Show reviews that mention
|beds were hard as rock||in 10 reviews|
|big room||in 25 reviews|
|close to the beach||in 31 reviews|
|coco bongo||in 6 reviews|
|colonial style||in 25 reviews|
|great location||in 215 reviews|
|left in a drawer||in 4 reviews|
|loud music||in 34 reviews|
|musty smell||in 17 reviews|
|nice hotel||in 99 reviews|
|night club||in 23 reviews|
|noise at night||in 42 reviews|
|playa del||in 18 reviews|
|restaurants and shops||in 32 reviews|
|staff is helpful||in 133 reviews|
|swimming pool||in 109 reviews|
|value for money||in 28 reviews|
|wifi signal||in 5 reviews|
The building is very impressive, from outside looks nice and modern, inside is a great patio with the pool and nice tropical plants around. Location is great also, in the middle of everything. Rooms are very large and there is a nice restaurant at the ground floor.
First, the furniture seems old and, because the rooms are so large, they seem empty. And second, we have bad luck at check in - we arrive at 12.00 and the guy there asked for 300 pesos for early booking in the room (not for him, it was the hotel policy I presume, but I would have appreciated some flexibility, as the hotel was more or less half empty) , or to return at 15.00 (they keep our luggage, though). We returned at 15.00, but then the shifts changed and we have to deal with another guy, and although we have already paid, we have to wait for the new guy to review all the papers, check all the issues there could be checked etc for almost half an hour. Except those two guys at the reception (or, at least the last one), all the personnel was friendly and helpful. And you might be lucky, I don't know how many receptionists they have, but there are some nice ones too, one help me to book a flight on a spanish-language site. There were some issues but not very important as I would choose this hotel for another stay.
Too hot (no A/C, only ceiling fan), WiFi didn't work, and too much noise from nearby bars/clubs
Location is the best. Staff is friendly they answered all your questions. Clean hotel. We arrenged our tours via hotel. The cafe next to the hotel provide breakfast egg,juice,fruit plate not very good not very bad. We asked for tea instead coffee but they said no!!
It is clean. It is near of all, sea, stores, etc.
Location. They allowed us to leave our luggage at the desk. Attached coffee shop.
Rooms were decent but slightly worn out cosmetically.
With a stay at Hacienda Real del Caribe, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 2,256 reviews
Things to know
- Great shopping
- Friendly service
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Hacienda Real Del Caribe
Where is Hacienda Real Del Caribe located?
Hacienda Real Del Caribe is located at Calle 10 Entre 5a y 12, 0.6 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to Hacienda Real Del Caribe.
When is check-in time and check-out time at Hacienda Real Del Caribe?
Check-in time is 15:00 and check-out time is 12:00 at Hacienda Real Del Caribe.
Does Hacienda Real Del Caribe offer free Wi-Fi?
Yes, Hacienda Real Del Caribe offers free Wi-Fi.
Does Hacienda Real Del Caribe offer free parking?
No, Hacienda Real Del Caribe does not offer free parking.
Does Hacienda Real Del Caribe offer free airport shuttle service?
No, Hacienda Real Del Caribe does not offer free airport shuttle service.
How far is Hacienda Real Del Caribe from the airport?
Hacienda Real Del Caribe is 19.2 km from Cozumel. Hacienda Real Del Caribe is 49.8 km from Cancun.
Can you bring pets to Hacienda Real Del Caribe?
No, pets are not allowed at Hacienda Real Del Caribe.
Does Hacienda Real Del Caribe have a pool?
Yes, Hacienda Real Del Caribe has a pool on-site.
Most popular landmarks
- Parque 28 de julio 187 m
- Calle Quinta Avenida 279 m
- Playa principal de Playa del Carmen 325 m
- Yucatek Divers 0.4 km
- Muelle Navega 0.7 km
- Mamita's Beach Club 0.9 km