Prices are in New Zealand Dollars.

Hacienda Real Del Caribe

Calle 10 Entre 5a y 12, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 3134

Cheapest
rate per night

8.7

Excellent
based on 2,256 reviews
Hacienda Real Del Caribe - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Orbitz $92
EXPHOTELWHISKY $92
TripAdvisor $95
Orbitz
EXPHOTELWHISKY
TripAdvisor

Good to know

Distance to city centre 0.6 km
Location rating 9.1
Nearest airport Playa Del Carmen
Distance to airport 1.1 km

Rooms

Check-in
Check-out

Standard rooms

$92+

Bed type
Provider
Nightly base price
Unknown
$92 per night
Unknown
$92 per night
Unknown
$95 per night
Unknown
$100 per night
Unknown
$103 per night
Unknown
$105 per night
Unknown
$106 per night
Unknown
$106 per night
Unknown
$120 per night
Unknown
$130 per night
Unknown
$174 per night
Unknown
$268 per night
Unknown
$268 per night

Superior rooms

$137+

Bed type
Provider
Nightly base price
Unknown
$137 per night
Unknown
$142 per night

Queen rooms

$101+

Bed type
Provider
Nightly base price
Unknown
$101 per night
Unknown
$106 per night
Queen bed
$142 per night

Double rooms

$169+

Bed type
Provider
Nightly base price
Unknown
$169 per night

Reviews

Pros

Cons

Traveller rating

219
75
38
18
1

Time of year

Traveller type

Show reviews that mention

+
beds were hard as rock in 10 reviews
big room in 25 reviews
close to the beach in 31 reviews
coco bongo in 6 reviews
colonial style in 25 reviews
great location in 215 reviews
left in a drawer in 4 reviews
loud music in 34 reviews
musty smell in 17 reviews
nice hotel in 99 reviews
night club in 23 reviews
noise at night in 42 reviews
playa del in 18 reviews
restaurants and shops in 32 reviews
staff is helpful in 133 reviews
swimming pool in 109 reviews
value for money in 28 reviews
wifi signal in 5 reviews
  • Good
    Mar 2020
    8.0

    The building is very impressive, from outside looks nice and modern, inside is a great patio with the pool and nice tropical plants around. Location is great also, in the middle of everything. Rooms are very large and there is a nice restaurant at the ground floor.

    First, the furniture seems old and, because the rooms are so large, they seem empty. And second, we have bad luck at check in - we arrive at 12.00 and the guy there asked for 300 pesos for early booking in the room (not for him, it was the hotel policy I presume, but I would have appreciated some flexibility, as the hotel was more or less half empty) , or to return at 15.00 (they keep our luggage, though). We returned at 15.00, but then the shifts changed and we have to deal with another guy, and although we have already paid, we have to wait for the new guy to review all the papers, check all the issues there could be checked etc for almost half an hour. Except those two guys at the reception (or, at least the last one), all the personnel was friendly and helpful. And you might be lucky, I don't know how many receptionists they have, but there are some nice ones too, one help me to book a flight on a spanish-language site. There were some issues but not very important as I would choose this hotel for another stay.

  • Good
    Mar 2020
    7.0

    Friendly staff

    Too hot (no A/C, only ceiling fan), WiFi didn't work, and too much noise from nearby bars/clubs

  • Excellent
    Mar 2020
    10.0

    Location is the best. Staff is friendly they answered all your questions. Clean hotel. We arrenged our tours via hotel. The cafe next to the hotel provide breakfast egg,juice,fruit plate not very good not very bad. We asked for tea instead coffee but they said no!!

  • Excellent
    Feb 2020
    10.0

    It is clean. It is near of all, sea, stores, etc.

    Nothing

  • Good
    Feb 2020
    8.0

    Location. They allowed us to leave our luggage at the desk. Attached coffee shop.

    Rooms were decent but slightly worn out cosmetically.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

With a stay at Hacienda Real del Caribe, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 2,256 reviews

9.1

Location

8.8

Pool

5.5

Breakfast

2.9

WiFi

Things to know

  • Great shopping
  • Friendly service
  • Spacious rooms

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Babysitting or child care
Internet
Room service
Outdoor pool
No smoking
Restaurant
Air-conditioned
24-hour front desk
Safe
Airport shuttle (surcharge)
Storage available
Terrace/Patio
Lift
Concierge service
Spa
Bar/Lounge
Hairdryer
Coffee shop
Pets not allowed
Designated smoking area
Linens
Towels
Rooftop
Currency exchange on-site
Meeting/Banquet facilities
Express check out

FAQs when booking at Hacienda Real Del Caribe

Where is Hacienda Real Del Caribe located?

Hacienda Real Del Caribe is located at Calle 10 Entre 5a y 12, 0.6 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to Hacienda Real Del Caribe.

When is check-in time and check-out time at Hacienda Real Del Caribe?

Check-in time is 15:00 and check-out time is 12:00 at Hacienda Real Del Caribe.

Does Hacienda Real Del Caribe offer free Wi-Fi?

Yes, Hacienda Real Del Caribe offers free Wi-Fi.

Does Hacienda Real Del Caribe offer free parking?

No, Hacienda Real Del Caribe does not offer free parking.

Does Hacienda Real Del Caribe offer free airport shuttle service?

No, Hacienda Real Del Caribe does not offer free airport shuttle service.

How far is Hacienda Real Del Caribe from the airport?

Hacienda Real Del Caribe is 19.2 km from Cozumel. Hacienda Real Del Caribe is 49.8 km from Cancun.

Can you bring pets to Hacienda Real Del Caribe?

No, pets are not allowed at Hacienda Real Del Caribe.

Does Hacienda Real Del Caribe have a pool?

Yes, Hacienda Real Del Caribe has a pool on-site.

Photos

All photos (1)
Pool (1)

Location

Most popular landmarks

  • Parque 28 de julio 187 m
  • Calle Quinta Avenida 279 m
  • Playa principal de Playa del Carmen 325 m
  • Yucatek Divers 0.4 km
  • Muelle Navega 0.7 km
  • Mamita's Beach Club 0.9 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Cozumel 19.2 km
Cancun 49.8 km

Nearby hotels

Closest

6.9 Good (305 reviews)
0.02 km
8.4 Excellent (1,965 reviews)
0.06 km
9.1 Excellent (1,159 reviews)
0.08 km

Cheapest

8.1 Excellent (1,531 reviews)
0.11 km
8.7 Excellent (796 reviews)
0.08 km
6.9 Good (305 reviews)
0.02 km

Most recommended

9.1 Excellent (1,159 reviews)
0.08 km
9.1 Excellent (651 reviews)
0.14 km
8.7 Excellent (796 reviews)
0.08 km
Hotels Mexico Quintana Roo Playa del Carmen Hacienda Real Del Caribe