|"Great service of very friendly staff!"||(in 38 reviews)|
|"The included breakfast was amazing"||(in 22 reviews)|
|"Staff were amazing Especially Jazmin!"||(in 11 reviews)|
|""Our night was rough, the bar was playing music till 6.30am.""||(in 3 reviews)|
|"Unfortunately the street noise was a challenge."||(in 5 reviews)|
|rooftop pool||in 80 reviews|
|nice staff||in 77 reviews|
|great location||in 65 reviews|
|great hotel||in 60 reviews|
|room was very spacious||in 52 reviews|
|breakfast is fantastic||in 49 reviews|
|close to the main street||in 30 reviews|
|del carmen||in 22 reviews|
|loud music||in 22 reviews|
|great service||in 20 reviews|
|sandra||in 20 reviews|
|comfortable rooms||in 19 reviews|
|restaurants and beach||in 14 reviews|
|great view||in 12 reviews|
|hotel restaurant||in 12 reviews|
|access to the beach||in 8 reviews|
|bed is more comfortable||in 8 reviews|
|pool and bar||in 8 reviews|
|sitting areas||in 5 reviews|
|nice and we really||in 4 reviews|
The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night
Centric and Charming hotel with great service
Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible
We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .
The shower area was beautiful with two ceiling shower heads.
Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other to hot. Maybe a 5 degree difference. Lots of apologies, but no offer of compensation I've stayed over 600 nights at Marriott hotels, over a hundred at Sheraton hotels. NEVER have I been treated this way over a mechanical problem. DON'T stay here. Lots of glitz but no real concern for the guests and their comfort.
Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.
This contemporary hotel provides a beauty centre, a rooftop terrace and an express check-in and check-out feature. It also offers child-minding services, a currency exchange and a reception that operates around the clock.
The air-conditioned rooms at the hotel are modern and have a flat-screen TV, an iPod docking station and a private bathroom. They all offer a ceiling fan and a telephone.
The Palm at Playa has its own on-site restaurant, perfect for those preferring to eat in. Room service is also available during certain times.
The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.
based on 202 reviews
Policies vary by room type and provider.
The Palm At Playa is located at 8th Street Between 5th And 10th Avenue in Centro, 0.6 km from the centre of Playa del Carmen. Playa principal de Playa del Carmen is the closest landmark to The Palm At Playa.
Check-in time is 15:00 and check-out time is 12:00 at The Palm At Playa.
Yes, The Palm At Playa offers free Wi-Fi.
Yes, The Palm At Playa offers free parking.
No, The Palm At Playa does not offer free airport shuttle service.
The Palm At Playa is 19 km from Cozumel. The Palm At Playa is 50 km from Cancún.
Yes, The Palm At Playa has a pool on-site.