The Palm At Playa

Calle ocho Lote 5, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 3333

Cheapest
rate per night

8.9

Excellent
based on 719 reviews
The Palm At Playa - Playa del Carmen, Quintana Roo, Mexico
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Provider Nightly total
$185
Last Minute Travel $194
AMOMA $204
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Last Minute Travel
AMOMA

Good to know

Distance to city centre 0.6 km
Location rating 9.4
Nearest airport Cancun
Distance to airport 50.0 km

Rooms

Check-in
Check-out

Double rooms

$204+

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Provider
Nightly base price
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Unknown
$204 per night
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Unknown
$329 per night

Deluxe rooms

$285+

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Provider
Nightly base price
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Unknown
$285 per night
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Unknown
$297 per night
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Unknown
$354 per night
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$396 per night
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Unknown
$430 per night
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$430 per night
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$430 per night
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$431 per night
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$431 per night
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Unknown
$454 per night
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Unknown
$530 per night

King rooms

$398+

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Bed type
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Nightly base price
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King bed
$398 per night

Standard rooms

$194+

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Nightly base price
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Unknown
$194 per night
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$205 per night
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$208 per night
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Unknown
$231 per night
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Unknown
$246 per night

Reviews

Pros

Traveller rating

82
18
0
1
0

Time of year

Traveller type

Show reviews that mention

+
ave shopping in 3 reviews
bunch of restaurants in 11 reviews
direct access to the beach in 8 reviews
excellent in the room in 20 reviews
friendly staff in 61 reviews
great breakfast in 42 reviews
great hotel in 48 reviews
great location in 46 reviews
great service in 21 reviews
great view in 12 reviews
heart of playa in 6 reviews
hotel restaurant in 12 reviews
loud music in 7 reviews
noise in the night in 12 reviews
playa del in 18 reviews
pool area in 19 reviews
quiet room in 12 reviews
rooftop swimming pool in 44 reviews
sandra in 12 reviews
  • Good
    Oct 2019
    6.7

    The location is great. The hotel staff is really kind and caring. The room was pretty clean and set up.

    There was no wifi signal in my room. The bed is not the most comfortable.

  • Excellent
    Sep 2019
    10.0

    Location was perfect, room was spacious and clean, and the staff were amazing! Sandra helped as so much during our stay. Will definitely come back!

  • Excellent
    Sep 2019
    9.6

    + Perfect location in the center of Playa del Carmen ! Only 1min by walk to the 5th avenue where all the activities are (shops, restaurants, bars, nightclubs...) + Free and safe underground parking available + Beautiful interior area with palms + Office tours/activities available next to the reception + Staff was very nice and helpful + One free welcome Tequila per person when we arrived + Huge and beautiful apartment/loft with nice balcony with our own hamac + Kitchen is well equipped (many alcohols, sodas, waters available) + Enormous shower that split the loft in two different areas + Everything was clean and with nice furnitures + Big bed, comfortable and clean + WiFi worked very well + A/C + Rooftop area with the view over the sea !! The pool is gorgeous with all the sitting areas available and the bar

    - Breakfast included was OK, but I think the choice included was very limited in terms of variety for a 5 stars hotel - No battery in the TV remote - The main beach near the hotel was unfortunately invaded by sargassum and it is not nice to enjoy the sea.

  • Good
    Sep 2019
    7.9

    Good breakfast, very nice staff, good rooftop with pool

    Too loud, too much noises, not worth a 5 stars

  • Excellent
    Aug 2019
    10.0

    Everything would definitely come back and stay at this hotel again!

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About

Overview

With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 719 reviews

9.4

Location

9.2

Pool

7.1

Comfort

0.4

WiFi

Things to know

  • Awesome terrace
  • Spacious rooms
  • Friendly service

Check in

16:00

Check out

13:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Currency exchange on-site
Meeting/Banquet facilities
Bicycle hire
Restaurant
Cable or satellite TV
Safe
Airport Shuttle (Surcharge)
Free Internet
Free parking
Laundry facilities
Laundry service
Room service
Spa
Outdoor pool
Bar/Lounge
Air-conditioned
24-hour front desk
Pets not allowed
Wedding services
Terrace/Patio
Car hire
Hot tub
Snorkelling
Express check out
Night club
Airport shuttle
Designated smoking area
Massage
Babysitting or child care
Scuba diving
Private beach

Photos

The Palm At Playa - Playa del Carmen - Bedroom All photos (28)
The Palm At Playa - Playa del Carmen - Bedroom Bedroom (1)
The Palm At Playa - Playa del Carmen - Building Building (1)
The Palm At Playa - Playa del Carmen - Gym Gym (1)
The Palm At Playa - Playa del Carmen - Hallway Hallway (1)

Location

Most popular landmarks

  • Playa principal de Playa del Carmen 167 m
  • Calle Quinta Avenida 196 m
  • Parque 28 de julio 280 m
  • Yucatek Divers 356 m
  • Muelle Navega 0.7 km
  • Mamita's Beach Club 1 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 1 km
San Miguel de Cozumel 19 km

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