Prices are in New Zealand Dollars.

The Palm At Playa

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 3333

Cheapest
rate per night

8.4

Excellent
based on 202 reviews
The Palm At Playa - Playa del Carmen, Quintana Roo, Mexico
Tue 20/4
-
Wed 21/4
Compare vs KAYAK |
Provider Nightly total
Zenhotels.com $77
Snaptravel $80
KAYAK $81
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Good to know

Value for money

8.2

Distance to city centre

0.6 km

Location rating

9.0

Nearest airport

Cancún

Distance to airport

50.0 km

Rooms available at The Palm At Playa

Tue 20/4
–
Wed 21/4

King rooms

$347+

Bed type
Provider
Total stay + taxes & fees
King bed
$347

Standard rooms

$80+

Bed type
Provider
Total stay + taxes & fees
Unknown
$80
Unknown
$88
Unknown
$108

Reviews of The Palm At Playa

Pros

Cons

Traveller rating

1
2
0
0
0

Time of year

Traveller type

Show reviews that mention

+
rooftop pool in 80 reviews
nice staff in 77 reviews
great location in 65 reviews
great hotel in 60 reviews
room was very spacious in 52 reviews
breakfast is fantastic in 49 reviews
close to the main street in 30 reviews
del carmen in 22 reviews
loud music in 22 reviews
great service in 20 reviews
sandra in 20 reviews
comfortable rooms in 19 reviews
restaurants and beach in 14 reviews
great view in 12 reviews
hotel restaurant in 12 reviews
access to the beach in 8 reviews
bed is more comfortable in 8 reviews
pool and bar in 8 reviews
sitting areas in 5 reviews
nice and we really in 4 reviews
  • Good
    Sep 2018
    6.2

    The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place

    For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night

  • Excellent
    Oct 2017
    9.4

    Centric and Charming hotel with great service

    Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible

    We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .

  • Good
    Nov 2016
    6.2

    Showers

    The shower area was beautiful with two ceiling shower heads.

    Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other to hot. Maybe a 5 degree difference. Lots of apologies, but no offer of compensation I've stayed over 600 nights at Marriott hotels, over a hundred at Sheraton hotels. NEVER have I been treated this way over a mechanical problem. DON'T stay here. Lots of glitz but no real concern for the guests and their comfort.

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About The Palm At Playa

Overview

Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.

This contemporary hotel provides a beauty centre, a rooftop terrace and an express check-in and check-out feature. It also offers child-minding services, a currency exchange and a reception that operates around the clock.

The air-conditioned rooms at the hotel are modern and have a flat-screen TV, an iPod docking station and a private bathroom. They all offer a ceiling fan and a telephone.

The Palm at Playa has its own on-site restaurant, perfect for those preferring to eat in. Room service is also available during certain times.

The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 202 reviews

8.7

Cleanliness

8.8

Comfort

7.1

Facilities

8.5

Food

Check in

 15:00

Check out

 12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at The Palm At Playa

Window
Computer use available
Babysitting or child care
Car hire
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Fan
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Garden view
Shops (on site)
Room service
Smoke alarms
Special diet menus (on request)
Tour desk
Bicycle hire
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Golf
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Outdoor pool
Scuba diving
Diving
Snorkelling
Key card access
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Laptop safe
Express check-out
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Delivered food is securely covered
Food can be delivered to guest accommodation
Complimentary breakfast
Free Internet
Guests can opt out of accommodation cleaning
Free parking
Staff follow all safety protocols as directed by local authorities
Private beach
Private bathroom
Garden
24-hour front desk
Designated smoking area
Private entrance
Shuttle service (additional charge)
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Non-smoking rooms available
Terrace/Patio
Disabled access
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Seating area
Massage
Shampoo
Shower
Accessible by lift
First-aid kit
Snack bar
Socket near the bed
Sofa
Sofa bed
Balcony
Spa bath
Body soap
Bridal suite
Toilet
Toilet paper
Thermometers for guests provided by property
Safe
City view
Dustbins
TV
Upper floors accessible by lift
Conditioner
Wardrobe or closet

FAQs when booking at The Palm At Playa

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Photos of The Palm At Playa

The Palm At Playa - Playa del Carmen - Building
All photos (35)
The Palm At Playa - Playa del Carmen - Building
Building (2)
The Palm At Playa - Playa del Carmen - Bedroom
Bedroom (9)
The Palm At Playa - Playa del Carmen - Bar
Bar (1)
The Palm At Playa - Playa del Carmen - Pool
Pool (5)
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All photos
Bar
Bathroom
Bedroom
Buffet
Building
Dining room
Living room
Lounge
Patio
Pool
Restaurant
Rooftop
Spa
01 of 35

Reviews about The Palm At Playa

“Room, bed, pillows, pool.”

Location

Most popular landmarks

  • Playa principal de Playa del Carmen167 m
  • Calle Quinta Avenida196 m
  • Parque 28 de julio280 m
  • Yucatek Divers356 m
  • Mamita's Beach Club1 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

View Guide

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