Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Riu Palace Riviera Maya
5 stars

Riu Palace Riviera Maya

Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 2280
From
$426
Cheapest

rate per night

8.8
Very good
based on 254 reviews
254 reviews
Room type
Provider
Nightly total
Standard Room
Superior room
Double room

Photos of Riu Palace Riviera Maya

Overview

Rating
Situated directly at Playa del Carmen, this hotel is in a prime location. In the area, guests can appreciate the Mayan legacy, with spectacular pyramids and the popular ruins of Tulum, or the ruins of Cobá, or visit the reservation of the Sian Ka'an biosphere, where guests can find an untouched jungle. The club resort offers six restaurants and room service is available. There are also bars, a nightclub, a hairdressing salon, Internet access, a newsstand, boutiques, a laundry service and a concierge. The hotel also has a children's playground and a kids' club for younger guests to enjoy.
Rating
8.8
Very good
Based on 254 verified guest reviews

Latest deals for Riu Palace Riviera Maya

Fri 21/3
Sat 22/3
Double room
bed type unknown
bed type unknown
1 king bed
King room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Riu Palace Riviera Maya

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned
  • Dustbins

Services and conveniences

  • ATM on-site
  • Car hire
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Pool and spa

  • Spa and wellness centre
  • Massage
  • Pool bar
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Outdoor

  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony
  • Garden

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Things to do

  • Gift shop
  • Bicycle hire
  • Snorkelling
  • Evening entertainment
  • Beauty salon

General

  • Beachfront
  • Sea view
  • Sofa
  • Telephone
  • Storage available

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids' club
  • Complimentary breakfast
  • Playground

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Designated smoking area

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Riu Palace Riviera Maya

8.8
Very good
254 verified ratings
Wonderful
173
Very good
39
Good
15
Okay
11
Fair
6
Mediocre
3
Poor
8

Summary of reviews

Guests say
Overall, guests appreciated the beautiful location, great service, and cleanliness of the hotel. The staff were described as friendly and accommodating, contributing to a pleasant experience. Many enjoyed the food offerings, particularly praising the variety and quality at the buffets. However, guests expressed concerns about room sizes being smaller than expected and the pool condition needing improvement.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
Pool3.5 out of 10
Room Size3 out of 10
Sort by:Most recent

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Leo, Aug 2020
Pros (+) The cleanliness of the hotel and the gardens was impeccable. The service was perfect in all the restaurants and bars. I can't wait to get back.
Cons (-) Honestly I have nothing to suggest. We loved it from day 1 till the day we left.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Fantastic Service, Amazing beach and poolside. Great overall experience! Great location to Playa Del Carmen.
Cons (-) None!

Location

Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club119 m
  • Aviario Xaman Ha0.9 km
  • Yucatek Divers1.8 km
  • Calle Quinta Avenida1.9 km
  • Playa principal de Playa del Carmen2 km
  • Parque 28 de julio2.1 km
  • Muelle Navega2.7 km
  • Mamita's Beach Club3.1 km
  • Parque Xplor4.6 km
  • Xcaret Park4.9 km
  • Terminal marítima Punta Venado6.3 km
  • El Camaleón Mayakoba Golf Club10.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Riu Palace Riviera Maya

Low season

October

High season

October

Average price (weeknight)

$579
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Riu Palace Riviera Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Riu Palace Riviera Maya

  • How long should you stay at Riu Palace Riviera Maya? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Riu Palace Riviera Maya

  • Why should I stay at Riu Palace Riviera Maya?

    Considered to be a premium Riu resort, you will have access to all of the other properties within the Playacar area, including Riu Palace Mexico, Riu Playacar, Riu Tequila and Riu Yucatan. This means you can change up your scenery every day; lounge by new pools, eat at new restaurants and meet new people. Located roughly 2 mi from the heart of Playa del Carmen, the tropical oasis has a relaxed atmosphere that is far removed from the thumping nightlife and club district. This also means that the white sandy beach is maintained at a picturesque standard, plus seaweed is raked up for your convenience.

  • What dining options are there at Riu Palace Riviera Maya?

    A wide range of cuisines are available to order including Brazilian, Japanese, Mexican and International Fusion. At Don Manolo you will find a buffet to feast on, with something to please every palate. Don Manolo has live cooking stations to watch, as well as theme nights throughout the week including seafood, gala, Caribbean and Asian.

  • Where can I watch a sports game when staying at Riu Palace Riviera Maya?

    The resort has a dedicated sports bar that broadcasts live games from all around the globe. Tasty meals such as hot dogs and salads are available as well as a fully stocked bar. To pass the time in between games, there is air hockey and billiards tables.

  • What exercise opportunities are there at Riu Palace Riviera Maya?

    Daily group fitness classes are run by energetic trainers and include stretching, toning, cardio, yoga and aqua aerobics. You can also have a hit of beach volleyball or ping pong whenever you’d like. Kayaking, sailing, windsurfing and bodyboarding equipment is available for use out in the ocean.

  • What performances are there at Riu Palace Riviera Maya?

    An expansive entertainment program runs throughout the day and night, with the live music at La Piñata club a highlight. Other concerts to see include Mariachi performances, game shows, retro night and tributes to music legends such as Michael Jackson.

  • What is the best way to get to Riu Palace Riviera Maya from the airport?

    A number of private travel companies offer van shuttles from Cancun International Airport. The drive will take around 55min and pre-purchasing your trip can secure a price of roughly 1,220 MXN (approximately 64 USD), with space for up to 7 people.

  • What beach amenities are there at Riu Palace Riviera Maya?

    Sun loungers are exclusively reserved for hotel guests down on the beach. Waiter service is available while you relax on the loungers, a premium service that is not included at standard Riu resorts.

  • What activities are there at Riu Palace Riviera Maya?

    Pick up a new skill during your vacation by trying an introductory scuba diving lesson in the pool. One free session is available to all guests and will prepare you for deep diving in the ocean. There is lots of fun to be had with bocce, darts, rifle shooting and organized water games.(Prices checked 11/07/19).

  • Where is Riu Palace Riviera Maya located?

    Riu Palace Riviera Maya is located at Avenida Xaman-ha, Mza 9 And 10, L1 in Playacar, 1.9 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Riu Palace Riviera Maya.

  • When is check-in time and check-out time at Riu Palace Riviera Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Riu Palace Riviera Maya.

  • Does Riu Palace Riviera Maya offer free Wi-Fi?

    Yes, Riu Palace Riviera Maya offers free Wi-Fi.

  • Does Riu Palace Riviera Maya offer free parking?

    Yes, Riu Palace Riviera Maya offers free parking.

  • How far is Riu Palace Riviera Maya from the airport?

    Riu Palace Riviera Maya is 19.3 km from Cozumel. Riu Palace Riviera Maya is 52.6 km from Cancun.

  • Does Riu Palace Riviera Maya have a pool?

    Yes, Riu Palace Riviera Maya has a pool on-site.

  • How does KAYAK find such great Riu Palace Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Riu Palace Riviera Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Riviera Maya.

See more FAQs

Nearby hotels and places to stay

3-star hotel
27% cheaperPaseo Del Sol Reef A 201 2 Bedroom Condo by RedAwning0.28 kmFitness centre, Free Wi-Fi, Coffee machine$361+
3-star hotel
3% cheaperPaseo Del Sol Coral A 105 2 Bedroom Condo by RedAwning0.28 kmFitness centre, Free Wi-Fi, Coffee machine$480+
Rental
Condo Anahuac - Luxury At Awa Residences0.09 kmPool, Kitchen$1,293+
Rental
91% cheaperWhite House by Vimex9.2 Excellent (5 reviews)0.09 kmPool, air-conditioned$46+
3-star hotel
27% cheaperPaseo Del Sol Reef A 201 2 Bedroom Condo by RedAwning0.28 kmFitness centre, Free Wi-Fi, Coffee machine$361+
3-star hotel
3% cheaperPaseo Del Sol Coral A 105 2 Bedroom Condo by RedAwning0.28 kmFitness centre, Free Wi-Fi, Coffee machine$480+
Rental
91% cheaperWhite House by Vimex9.2 Excellent (5 reviews)0.09 kmPool, air-conditioned$46+
Rental
57% cheaperBeautiful Individual House Equipped In Playa Del Carmen0.13 kmAdults only, pool, Kitchen$211+
3-star hotel
27% cheaperPaseo Del Sol Reef A 201 2 Bedroom Condo by RedAwning0.28 kmFitness centre, Free Wi-Fi, Coffee machine$361+
3-star hotel
3% cheaperPaseo Del Sol Coral A 105 2 Bedroom Condo by RedAwning0.28 kmFitness centre, Free Wi-Fi, Coffee machine$480+
Rental
Luxury spacious 5 bedroom villa10 Excellent (1 review)0.28 kmPrivate beach, Private pool, Outdoor pool$1,738+
Rental
30% cheaperPaseo del Sol Cenote A 104 condo10 Excellent (1 review)0.28 kmPool, Kitchen, air-conditioned$345+

Good to know

Value for money

8.7

Distance to city centre

1.9 km

Nearest airport

Cozumel

Distance to airport

19.3 km