Prices are in New Zealand Dollars.

Riu Palace Riviera Maya

Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2280

Cheapest
rate per night

9.0

Excellent
based on 2,481 reviews
Riu Palace Riviera Maya - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $331
AMOMA $346
$352
KAYAK
AMOMA
wihp

Good to know

Distance to city centre

1.9 km

Location rating

8.5

Nearest airport

Cancun

Distance to airport

52.0 km

Rooms

Check-in
Check-out

Superior rooms

$486+

Bed type
Provider
Nightly base price
Unknown
$486 per night
Unknown
$595 per night

Standard rooms

$451+

Bed type
Provider
Nightly base price
Unknown
$451 per night
Unknown
$453 per night
Unknown
$734 per night

Double rooms

$372+

Bed type
Provider
Nightly base price
Unknown
$372 per night

Reviews

Traveller rating

6
0
1
0
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Feb 2020
    10.0

    It’s newly renovated, very clean, royal. The food is amazing taste great and lots of varieties. Staff are very polite and friendly. In my opinion the Riu is the best hotel in the Caribbean.

    No it exceeded my expectations

  • Excellent
    Feb 2020
    10.0

    The architecture is excellent food is delicious, staff was mostly accommodating

    It is a bit of a long drive from the airport about 50 minutes. The water aerobic class with Leo was great

  • Excellent
    Jan 2020
    10.0

    Staff was amazing. Great stay!

  • Excellent
    Jan 2020
    9.0

    Very friendly staff that made us feel safe and welcome.

    The size of the hotel room was a bit smaller than expected.

  • Okay
    Mar 2019
    5.0

    Pretty property and nice beach. Staff as always was pleasant and helpful

    Quality of food has declined dramatically. The pool is in deplorable condition and needs extensive renovations

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Set in upmarket district of Playa del Carmen, the Riu Palace Riviera Maya is an upscale, all-inclusive resort set on a pristine section of beach. The hotel presents a Las Vegas casino glamor and glitz and balances it out perfectly with the hacienda-style architecture and massive gardens.

Located in the Playacar resort area, the complex is shared with five other classy hotels from the Riu chain. Walk along the beach to downtown Playa del Carmen, where plenty of bars, restaurants, and retail shop await. Cancun is an hour or more north and makes for a perfect day trip, as does Xel-Ha and Xcaret parks, the Mayan ruins of Tulum and Chichen Itza.

The 400 rooms at the Riu Palace are traditional hacienda-style with furnished balconies and views of the gardens or courtyard. Guests can choose from Junior Suites, Suites and Whirlpool Bath Suites. Every room is spacious with separate sitting areas and large beds. As guests upgrade, space becomes larger and more luxurious amenities are added. Coffeemakers, liquor dispensers, minibars, free Wi-Fi, and more are included in all stays.

Sparkling turquoise water and the gorgeous white-sand beach is a main draw for guests. A huge ocean-view pool offers over 13,500 square feet of space with a swim-up bar and built-in tables and seats. There are tons of activities throughout the day, including beach sports, pool games, and evening entertainment. There is also a kids’ club, a spacious fitness center along with a relaxing spa with unique treatments are also available for guest use.

Six restaurants, four bars, and 24-hour room service give guests an array of dining options and they can also dine at any Riu resort in the complex.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 2,481 reviews

8.9

Service

8.5

Location

5.3

Breakfast

5.0

Comfort

Things to know

  • Recreation staff is nice
  • Friendly service
  • Nice building

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Concierge service
Gift shop
Laundry service
Spa
Child pool
Outdoor pool
Bar/Lounge
Beauty salon
Hairdryer
Cable or satellite TV
Air-conditioned
Coffee shop
24-hour front desk
Night club
Sauna
Pets not allowed
Free parking
Designated smoking area
Storage available
Wedding services
Terrace/Patio
Linens
Towels
Grill
Lift
Babysitting or child care
Currency exchange on-site
Laundry facilities
Room service
Bicycle hire
Restaurant
Safe

FAQs when booking at Riu Palace Riviera Maya

Why should I stay at Riu Palace Riviera Maya?

What dining options are there at Riu Palace Riviera Maya?

Where can I watch a sports game when staying at Riu Palace Riviera Maya?

What exercise opportunities are there at Riu Palace Riviera Maya?

What performances are there at Riu Palace Riviera Maya?

What is the best way to get to Riu Palace Riviera Maya from the airport?

What beach amenities are there at Riu Palace Riviera Maya?

What activities are there at Riu Palace Riviera Maya?

Where is Riu Palace Riviera Maya located?

When is check-in time and check-out time at Riu Palace Riviera Maya?

Does Riu Palace Riviera Maya offer free Wi-Fi?

Does Riu Palace Riviera Maya offer free parking?

Does Riu Palace Riviera Maya offer free airport shuttle service?

How far is Riu Palace Riviera Maya from the airport?

Can you bring pets to Riu Palace Riviera Maya?

Does Riu Palace Riviera Maya have a pool?

Photos

All photos (88)
Building (2)
Bedroom (7)
Bar (3)
Pool (15)

Location

Most popular landmarks

  • Playacar Golf Club 138 m
  • Aviario Xaman Ha 0.9 km
  • Yucatek Divers 1.8 km
  • Calle Quinta Avenida 1.9 km
  • Playa principal de Playa del Carmen 2 km
  • Parque 28 de julio 2.1 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Cozumel 19.2 km
Cancun 52 km

Nearby hotels

Closest

8.5 Excellent (2,945 reviews)
0.13 km
8.8 Excellent (3,051 reviews)
0.13 km
9.3 Excellent (50 reviews)
0.24 km

Cheapest

9.1 Excellent (165 reviews)
0.35 km
8.1 Excellent (1,194 reviews)
0.3 km
9.3 Excellent (50 reviews)
0.24 km

Most recommended

9.3 Excellent (50 reviews)
0.24 km
9.1 Excellent (165 reviews)
0.35 km
8.8 Excellent (3,051 reviews)
0.13 km
Hotels Mexico Quintana Roo Playa del Carmen Riu Palace Riviera Maya