The cleanliness of the hotel and the gardens was impeccable. The service was perfect in all the restaurants and bars. I can't wait to get back.
Honestly I have nothing to suggest. We loved it from day 1 till the day we left.
Fantastic Service, Amazing beach and poolside. Great overall experience! Great location to Playa Del Carmen.
Set in upmarket district of Playa del Carmen, the Riu Palace Riviera Maya is an upscale, all-inclusive resort set on a pristine section of beach. The hotel presents a Las Vegas casino glamor and glitz and balances it out perfectly with the hacienda-style architecture and massive gardens.
Located in the Playacar resort area, the complex is shared with five other classy hotels from the Riu chain. Walk along the beach to downtown Playa del Carmen, where plenty of bars, restaurants, and retail shop await. Cancun is an hour or more north and makes for a perfect day trip, as does Xel-Ha and Xcaret parks, the Mayan ruins of Tulum and Chichen Itza.
The 400 rooms at the Riu Palace are traditional hacienda-style with furnished balconies and views of the gardens or courtyard. Guests can choose from Junior Suites, Suites and Whirlpool Bath Suites. Every room is spacious with separate sitting areas and large beds. As guests upgrade, space becomes larger and more luxurious amenities are added. Coffeemakers, liquor dispensers, minibars, free Wi-Fi, and more are included in all stays.
Sparkling turquoise water and the gorgeous white-sand beach is a main draw for guests. A huge ocean-view pool offers over 13,500 square feet of space with a swim-up bar and built-in tables and seats. There are tons of activities throughout the day, including beach sports, pool games, and evening entertainment. There is also a kids’ club, a spacious fitness center along with a relaxing spa with unique treatments are also available for guest use.
Six restaurants, four bars, and 24-hour room service give guests an array of dining options and they can also dine at any Riu resort in the complex.
based on 31 reviews
Policies vary by room type and provider.
Considered to be a premium Riu resort, you will have access to all of the other properties within the Playacar area, including Riu Palace Mexico, Riu Playacar, Riu Tequila and Riu Yucatan. This means you can change up your scenery every day; lounge by new pools, eat at new restaurants and meet new people. Located roughly 2 mi from the heart of Playa del Carmen, the tropical oasis has a relaxed atmosphere that is far removed from the thumping nightlife and club district. This also means that the white sandy beach is maintained at a picturesque standard, plus seaweed is raked up for your convenience.
A wide range of cuisines are available to order including Brazilian, Japanese, Mexican and International Fusion. At Don Manolo you will find a buffet to feast on, with something to please every palate. Don Manolo has live cooking stations to watch, as well as theme nights throughout the week including seafood, gala, Caribbean and Asian.
The resort has a dedicated sports bar that broadcasts live games from all around the globe. Tasty meals such as hot dogs and salads are available as well as a fully stocked bar. To pass the time in between games, there is air hockey and billiards tables.
Daily group fitness classes are run by energetic trainers and include stretching, toning, cardio, yoga and aqua aerobics. You can also have a hit of beach volleyball or ping pong whenever you’d like. Kayaking, sailing, windsurfing and bodyboarding equipment is available for use out in the ocean.
An expansive entertainment program runs throughout the day and night, with the live music at La Piñata club a highlight. Other concerts to see include Mariachi performances, game shows, retro night and tributes to music legends such as Michael Jackson.
A number of private travel companies offer van shuttles from Cancun International Airport. The drive will take around 55min and pre-purchasing your trip can secure a price of roughly 1,220 MXN (approximately 64 USD), with space for up to 7 people.
Sun loungers are exclusively reserved for hotel guests down on the beach. Waiter service is available while you relax on the loungers, a premium service that is not included at standard Riu resorts.
Pick up a new skill during your vacation by trying an introductory scuba diving lesson in the pool. One free session is available to all guests and will prepare you for deep diving in the ocean. There is lots of fun to be had with bocce, darts, rifle shooting and organized water games. (Prices checked 11/07/19).
Riu Palace Riviera Maya is located at Avenida Xaman-ha, Mza 9 And 10, L1 in Playacar, 1.9 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Riu Palace Riviera Maya.
Check-in time is 15:00 and check-out time is 12:00 at Riu Palace Riviera Maya.
Yes, Riu Palace Riviera Maya offers free Wi-Fi.
No, Riu Palace Riviera Maya does not offer free parking.
No, Riu Palace Riviera Maya does not offer free airport shuttle service.
Riu Palace Riviera Maya is 19.2 km from Cozumel. Riu Palace Riviera Maya is 52 km from Cancún.
Yes, Riu Palace Riviera Maya has a pool on-site.