Riu Palace Riviera Maya
4 stars

Riu Palace Riviera Maya

Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2280

rate per night


based on 153 reviews

Riu Palace Riviera Maya
Fri 23/2
Tue 27/2
Room type
Nightly total
Double room
Standard Room
King room

About Riu Palace Riviera Maya

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free
Situated directly at Playa del Carmen, this hotel is in a prime location. In the area, guests can appreciate the Mayan legacy, with spectacular pyramids and the popular ruins of Tulum, or the ruins of Cobá, or visit the reservation of the Sian Ka'an biosphere, where guests can find an untouched jungle. The club resort offers six restaurants and room service is available. There are also bars, a nightclub, a hairdressing salon, Internet access, a newsstand, boutiques, a laundry service and a concierge. The hotel also has a children's playground and a kids' club for younger guests to enjoy.

Photos of Riu Palace Riviera Maya

Latest deals for Riu Palace Riviera Maya

Fri 23/2
Tue 27/2
How payments to us affect rankingMore info
Superior room
bed type unknown
1 king bed
bed type unknown
King room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Riu Palace Riviera Maya

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Fan
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned
  • Dustbins

Services and conveniences

  • ATM on-site
  • Car hire
  • Safety deposit box
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk


  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Pool and spa

  • Spa and wellness centre
  • Massage
  • Pool bar
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels


  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony
  • Garden


  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Things to do

  • Gift shop
  • Bicycle hire
  • Snorkelling
  • Evening entertainment
  • Beauty salon


  • Beachfront
  • Seating area
  • Sofa
  • Telephone
  • Storage available

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids' club
  • Complimentary breakfast
  • Playground

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Designated smoking area


  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet


  • Ironing service
  • Laundry facilities
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking


  • Fitness centre

Reviews of Riu Palace Riviera Maya

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Very GoodBased on 153 verified guest reviews

Traveller type:
Time of Year:
Traveller rating:
Sort by:
10.0 Wonderful
Pros:The cleanliness of the hotel and the gardens was impeccable. The service was perfect in all the restaurants and bars. I can't wait to get back.
Cons:Honestly I have nothing to suggest. We loved it from day 1 till the day we left.
10.0 Wonderful
Pros:Fantastic Service, Amazing beach and poolside. Great overall experience! Great location to Playa Del Carmen.


Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club119 m
  • Aviario Xaman Ha0.9 km
  • Yucatek Divers1.8 km
  • Calle Quinta Avenida1.9 km
  • Playa principal de Playa del Carmen2 km
  • Parque 28 de julio2.1 km
  • Muelle Navega2.7 km
  • Mamita's Beach Club3.1 km
  • Parque Xplor4.6 km
  • Xcaret Park4.9 km
  • Terminal marítima Punta Venado6.3 km
  • El Camaleón Mayakoba Golf Club10.4 km



Check in anytime after 15:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Riu Palace Riviera Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Riu Palace Riviera Maya

  • Why should I stay at Riu Palace Riviera Maya?

    Considered to be a premium Riu resort, you will have access to all of the other properties within the Playacar area, including Riu Palace Mexico, Riu Playacar, Riu Tequila and Riu Yucatan. This means you can change up your scenery every day; lounge by new pools, eat at new restaurants and meet new people. Located roughly 2 mi from the heart of Playa del Carmen, the tropical oasis has a relaxed atmosphere that is far removed from the thumping nightlife and club district. This also means that the white sandy beach is maintained at a picturesque standard, plus seaweed is raked up for your convenience.

  • What dining options are there at Riu Palace Riviera Maya?

    A wide range of cuisines are available to order including Brazilian, Japanese, Mexican and International Fusion. At Don Manolo you will find a buffet to feast on, with something to please every palate. Don Manolo has live cooking stations to watch, as well as theme nights throughout the week including seafood, gala, Caribbean and Asian.

  • Where can I watch a sports game when staying at Riu Palace Riviera Maya?

    The resort has a dedicated sports bar that broadcasts live games from all around the globe. Tasty meals such as hot dogs and salads are available as well as a fully stocked bar. To pass the time in between games, there is air hockey and billiards tables.

  • What exercise opportunities are there at Riu Palace Riviera Maya?

    Daily group fitness classes are run by energetic trainers and include stretching, toning, cardio, yoga and aqua aerobics. You can also have a hit of beach volleyball or ping pong whenever you’d like. Kayaking, sailing, windsurfing and bodyboarding equipment is available for use out in the ocean.

  • What performances are there at Riu Palace Riviera Maya?

    An expansive entertainment program runs throughout the day and night, with the live music at La Piñata club a highlight. Other concerts to see include Mariachi performances, game shows, retro night and tributes to music legends such as Michael Jackson.

  • What is the best way to get to Riu Palace Riviera Maya from the airport?

    A number of private travel companies offer van shuttles from Cancun International Airport. The drive will take around 55min and pre-purchasing your trip can secure a price of roughly 1,220 MXN (approximately 64 USD), with space for up to 7 people.

  • What beach amenities are there at Riu Palace Riviera Maya?

    Sun loungers are exclusively reserved for hotel guests down on the beach. Waiter service is available while you relax on the loungers, a premium service that is not included at standard Riu resorts.

  • What activities are there at Riu Palace Riviera Maya?

    Pick up a new skill during your vacation by trying an introductory scuba diving lesson in the pool. One free session is available to all guests and will prepare you for deep diving in the ocean. There is lots of fun to be had with bocce, darts, rifle shooting and organized water games.(Prices checked 11/07/19).

  • Where is Riu Palace Riviera Maya located?

    Riu Palace Riviera Maya is located at Avenida Xaman-ha, Mza 9 And 10, L1 in Playacar, 1.9 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Riu Palace Riviera Maya.

  • When is check-in time and check-out time at Riu Palace Riviera Maya?

    Check-in time is 15:00 and check-out time is 11:00 at Riu Palace Riviera Maya.

  • Does Riu Palace Riviera Maya offer free Wi-Fi?

    Yes, Riu Palace Riviera Maya offers free Wi-Fi.

  • Does Riu Palace Riviera Maya offer free parking?

    Yes, Riu Palace Riviera Maya offers free parking.

  • How far is Riu Palace Riviera Maya from the airport?

    Riu Palace Riviera Maya is 19.8 km from Cozumel. Riu Palace Riviera Maya is 52.1 km from Cancun.

  • Does Riu Palace Riviera Maya have a pool?

    Yes, Riu Palace Riviera Maya has a pool on-site.

  • How does KAYAK find such great Riu Palace Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Riu Palace Riviera Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Riviera Maya.

Nearby hotels and places to stay

3-star hotel
92% cheaperWhite House by Vimex0.09 kmBar/Lounge, Free Wi-Fi$43+
14% cheaperCondo Anahuac - Luxury At Awa Residences0.09 kmPool, Kitchen$434+
Anahuac - Luxury Condo 3 Bedroom residence in Playacar 2 - At AWA Residences0.09 kmOutdoor pool, Hot tub, Kitchen$565+
49% cheaperCondo Valentine - Modern condo at Vaiven del Viento, Playacar0.09 kmAdults only, Outdoor pool, Kitchen$259+
3-star hotel
92% cheaperWhite House by Vimex0.09 kmBar/Lounge, Free Wi-Fi$43+
85% cheaperPaseo Del Sol 103 Surf0.24 kmPool, Kitchen$75+
69% cheaperApartment Front Reef - Playacar0.18 kmPool, Kitchen, air-conditioned$158+
60% cheaperBeautiful Individual House Equipped In Playa Del Carmen0.13 kmAdults only, pool, Kitchen$200+
3-star hotel
92% cheaperWhite House by Vimex0.09 kmBar/Lounge, Free Wi-Fi$43+
27% cheaperPaseo del Sol Coral 106 condo9 Excellent (1 review)0.28 kmKitchen, Tennis, Balcony$366+
54% cheaperCondo Rana Loca - Only 5 Min Walk to Beach - At, Playacar, Chac Ha Condos5.3 Okay (3 reviews)0.12 kmOutdoor pool, Kitchen, terrace/patio$233+
Villa Sand Castle By Prp0.24 kmPool, Kitchen, air-conditioned$684+

Good to know

Value for money


Distance to city centre

1.9 km

Nearest airport


Distance to airport

19.3 km