Hyatt Centric Playa del Carmen

4 stars
5ta Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 206 4800
7.9
Good
based on 773 reviews
773 reviews
Sun 17/5
-
Mon 18/5
2 guests, 1 room
Deals from
$240
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
$240
King room
$258
Standard Room
$259
52 more Hyatt Centric Playa del Carmen deals
52 more Hyatt Centric Playa del Carmen deals
Restaurant
Other
Bedroom
Balcony
Pool
Bedroom
Restaurant
Restaurant
Living room
Other
Restaurant
Other
Restaurant
Bedroom
Other
Other
Other
Bathroom
Restaurant
Pool
Bathroom
Balcony
Lobby
Balcony
Other
Other
Other
Other
Bedroom
Other
Bar
Living room
Room amenity
Other
Other
Other
Other
Stairs
Other
Photos of Hyatt Centric Playa del Carmen
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Thompson Playa del Carmen - Adults Only is set amongst Playa del Carmen's well-known restaurants and eateries, just a brief stroll from Terminal Foranea de Autobuses Station. It also offers a 24-hour reception, an express check-in and check-out feature and an outdoor pool.

The hotel provides a concierge, a car rental desk and babysitting/child services. In fine weather, an outdoor terrace offers an ideal spot to relax. It also has useful options for business meetings and events.

For the comfort of those staying at the property, the room is fitted with a hair dryer and a mini bar.

Thompson Playa del Carmen - Adults Only is situated amongst the area's sightseeing attractions, nightlife and shops, and Mamitas Beach Club is within walking distance. Xcaret Archaeological Site and Xcaret Eco Theme Park are just an easy car ride from the hotel.

7.9
Good rating
Based on 773 verified guest reviews

Latest deals for Hyatt Centric Playa del Carmen

Sun 17/5
-
Mon 18/5
Deluxe room
No inclusions
1 king bed
$316
nightly with VAT
No inclusions
bed type unknown
$491
nightly with VAT
Queen room
No inclusions
1 queen bed
$240
nightly with VAT
No inclusions
1 queen bed
$242
nightly with VAT
No inclusions
1 queen bed
$260
nightly with VAT
Double room
No inclusions
1 twin bed
$298
nightly with VAT
No inclusions
1 queen bed
$372
nightly with VAT
Standard Room
No inclusions
bed type unknown
$259
nightly with VAT
No inclusions
bed type unknown
$268
nightly with VAT
No inclusions
bed type unknown
$275
nightly with VAT
King room
No inclusions
1 king bed
$258
nightly with VAT
No inclusions
bed type unknown
$277
nightly with VAT
No inclusions
1 king bed
$294
nightly with VAT
Superior room
No inclusions
1 queen bed
$263
nightly with VAT
No inclusions
2 queen beds
$332
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Hyatt Centric Playa del Carmen

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

General

  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor
  • City view

Services and conveniences

  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Infinity pool
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Rooftop pool
  • Pool bar

Things to do

  • Fishing
  • Board games/puzzles
  • Cycling
  • Diving
  • Snorkelling
  • Cooking classes
  • Night club
  • Shopping

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Fitness

  • Fitness centre
  • Gym

Reviews of Hyatt Centric Playa del Carmen

7.9
Good
773 verified ratings
Wonderful
425
Very good
125
Good
81
Okay
43
Fair
42
Mediocre
18
Poor
39

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, spacious rooms, and some enjoyed the rooftop and pool area. However, many noted issues with noise from nearby bars and karaoke, inconsistent service quality, and cleanliness concerns. The staff's helpfulness varied, and some found the breakfast and amenities lacking. Overall, the hotel suits those prioritizing location but may disappoint those sensitive to noise or expecting high service standards.
AI-generated from customer reviews
Location9.5 out of 10
Room Size6.5 out of 10
Cleanliness3 out of 10
Service1.5 out of 10
Noise Level1 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

8.5
Very good
Saad, Jul 2019
Cons (-) Breakfast included is only continental breakfast. It should include full breakfast. Valet parking takes too much time to bring the car.

Location

5ta Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque 28 de julio338 m
  • La Fe0.6 km
  • Albertos SCUBA0.6 km
  • Beyond Diving0.6 km
  • Mexico Blue Dream0.6 km
  • Mamita's Beach Club0.7 km
  • Terminal Marítima de Playa del Carmen0.9 km
  • O2 Mexico1 km
  • Aviario Xaman Ha1.5 km
  • Guadalupe Church2.2 km
  • The Reef Marina2.3 km
  • 5th Avenue2.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hyatt Centric Playa del Carmen

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hyatt Centric Playa del Carmen

  • Where is Hyatt Centric Playa del Carmen located?

    Hyatt Centric Playa del Carmen is located at 5ta Avenida Norte Por 12 in Gonzalo Guerrero, 0.7 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to Hyatt Centric Playa del Carmen.

  • When is check-in time and check-out time at Hyatt Centric Playa del Carmen?

    Check-in time is 15:00 and check-out time is 12:00 at Hyatt Centric Playa del Carmen.

  • Does Hyatt Centric Playa del Carmen offer free Wi-Fi?

    Yes, Hyatt Centric Playa del Carmen offers free Wi-Fi.

  • How far is Hyatt Centric Playa del Carmen from the airport?

    Hyatt Centric Playa del Carmen is 19.1 km from Cozumel. Hyatt Centric Playa del Carmen is 49.7 km from Cancun.

  • Does Hyatt Centric Playa del Carmen have a pool?

    Yes, Hyatt Centric Playa del Carmen has a pool on-site.

  • How does KAYAK find such great Hyatt Centric Playa del Carmen hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Centric Playa del Carmen in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Centric Playa del Carmen and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Centric Playa del Carmen.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
6% cheaperIn Fashion Hotel & Spa7.3 Good (1,752 reviews)0.07 kmRestaurant, Room service, Free Wi-Fi$203+
2-star hotel
2% cheaper
Perfect Place
0.07 kmOutdoor pool, Coffee machine, Free toiletries$211+
3-star hotel
38% cheaperVillas Sacbe Condo Hotel and Beach Club8.4 Excellent (180 reviews)0.1 kmPrivate beach, snorkelling, Outdoor pool$135+
71% cheaper
Master Room on 5th
9.4 Excellent (11 reviews)0.1 kmCoffee machine$62+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
77% cheaper
Beach House Hotel
7 Good (168 reviews)0.1 kmCable or satellite TV$51+
71% cheaper
Master Room on 5th
9.4 Excellent (11 reviews)0.1 kmCoffee machine$62+
2-star hotel
71% cheaper
Hotel Playa del Carmen
6.6 Good (124 reviews)0.1 km$62+
3-star hotel
38% cheaperVillas Sacbe Condo Hotel and Beach Club8.4 Excellent (180 reviews)0.1 kmPrivate beach, snorkelling, Outdoor pool$135+

Most recommended

See most recommended stays in Playa del Carmen
71% cheaper
Master Room on 5th
9.4 Excellent (11 reviews)0.1 kmCoffee machine$62+
3-star hotel
38% cheaperVillas Sacbe Condo Hotel and Beach Club8.4 Excellent (180 reviews)0.1 kmPrivate beach, snorkelling, Outdoor pool$135+
4-star hotel
32% cheaper
Departamento familiar
8.4 Excellent (30 reviews)0.12 km$146+
3-star hotel
37% cheaperHotel Eclipse8 Excellent (81 reviews)0.1 kmRoom service$136+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.6
0.7 km
Cozumel
19.1 km

Everything you need to know for your stay in Playa del Carmen