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Playacar Palace
4 stars

Playacar Palace

Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 4960
From
$489
Cheapest

rate per night

8.3
Very good
based on 83 reviews
83 reviews
Room type
Provider
Nightly total
Deluxe room
Standard Room
Superior room

Photos of Playacar Palace

Overview

Rating

Situated a short walk from Playa del Carmen Maritime Terminal, Playacar Palace - All Inclusive offers guests an ideal base when visiting Playa del Carmen. It also features an indoor pool, a Jacuzzi and outdoor tennis courts.

The resort offers an around the clock reception, plus a sauna and a ballroom. For added convenience, it features a beauty centre, a kids club and a kids pool. It also has convenient facilities for business meetings and events.

Each room at Playacar Palace - All Inclusive provides a mini bar and all the necessities for a comfortable stay. There are also honeymoon suites available.

Those staying at the resort can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay nearby for a meal.

Situated in Playacar, Playacar Palace - All Inclusive is surrounded by a wealth of shopping, nightlife, and restaurants, making it the ideal base when on a trip. Xcaret Archaeological Site and Xcaret Eco Theme Park are also a short drive away.

Rating
8.3
Very good
Based on 83 verified guest reviews

Latest deals for Playacar Palace

Fri 21/3
Sat 22/3
King room
1 king bed
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Playacar Palace

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Scuba diving
  • Diving
  • Beauty salon
  • Pool table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness centre
  • Massage
  • Sauna

General

  • Family rooms
  • Storage available
  • Sea view
  • Slippers
  • Solarium
  • Telephone

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kids' club
  • Complimentary breakfast
  • Playground

Accessibility and suitability

  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Playacar Palace

8.3
Very good
83 verified ratings
Wonderful
40
Very good
8
Good
17
Okay
8
Fair
3
Mediocre
3
Poor
4

Summary of reviews

Guests say
Guests at the hotel highlighted the excellent service provided by the staff, particularly noting their attentiveness and friendliness. The cleanliness of the facilities was also praised, with many mentioning the comfortable and well-maintained rooms. The hotel's location received positive feedback for its proximity to local attractions. However, several guests expressed dissatisfaction with noise levels, mentioning disturbances from both internal and external sources. Food quality was another point of contention, with some guests finding it subpar. Additionally, some reviews indicated issues with the comfort of the beds.
AI-generated from customer reviews
Cleanliness9 out of 10
Service9 out of 10
Location8.5 out of 10
Bed Comfort2.5 out of 10
Noise Level1.5 out of 10
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Score by provider

All reviews

7.9
Good
Vadim, Sept 2021
Pool is to shallow for adult use. Entertainment staff, food and service is a top notch.

Location

Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Aviario Xaman Ha0.5 km
  • Yucatek Divers0.5 km
  • Calle Quinta Avenida0.6 km
  • Playa principal de Playa del Carmen0.6 km
  • Parque 28 de julio0.8 km
  • Muelle Navega1.3 km
  • Playacar Golf Club1.4 km
  • Mamita's Beach Club1.7 km
  • Parque Xplor6 km
  • Xcaret Park6.3 km
  • Terminal marítima Punta Venado7.7 km
  • El Camaleón Mayakoba Golf Club9.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Playacar Palace

Low season

January

High season

January

Average price (weekend night)

$1,007
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Playacar Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Playacar Palace

  • Where is Playacar Palace located?

    Playacar Palace is located at Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu in Playacar, 0.7 km from the centre of Playa del Carmen. Aviario Xaman Ha is the closest landmark to Playacar Palace.

  • When is check-in time and check-out time at Playacar Palace?

    Check-in time is 15:00 and check-out time is 12:00 at Playacar Palace.

  • Does Playacar Palace offer free Wi-Fi?

    Yes, Playacar Palace offers free Wi-Fi.

  • Does Playacar Palace offer free parking?

    Yes, Playacar Palace offers free parking.

  • How far is Playacar Palace from the airport?

    Playacar Palace is 18.9 km from Cozumel. Playacar Palace is 50.8 km from Cancun.

  • Does Playacar Palace have a pool?

    Yes, Playacar Palace has a pool on-site.

  • How does KAYAK find such great Playacar Palace hotel deals?

    KAYAK scours the web for all room deals available at Playacar Palace in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Playacar Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Playacar Palace.

See more FAQs

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Good to know

Value for money

8.2

Distance to city centre

0.7 km

Nearest airport

Cozumel

Distance to airport

19.0 km