Prices are in New Zealand Dollars.

Royal Hideaway Playacar - Adults only

Lote Hotelero No 6 Desarollo, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4500

Cheapest
rate per night

9.1

Excellent
based on 1,543 reviews
Royal Hideaway Playacar - Adults only - Playa del Carmen, Quintana Roo, Mexico
Check-in
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Check-out
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Provider Nightly total
Barcelo.com $352
TripAdvisor $352
Cancelon $374
Barcelo.com
TripAdvisor
Cancelon

Good to know

Distance to city centre 2.3 km
Location rating 9.3
Nearest airport Cancun
Distance to airport 52.4 km

Rooms

Check-in
Check-out

Deluxe rooms

$477+

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Bed type
Provider
Nightly base price
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Unknown
$477 per night

Superior rooms

$374+

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Bed type
Provider
Nightly base price
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Unknown
$374 per night

Classic rooms

$662+

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Bed type
Provider
Nightly base price
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Unknown
$662 per night

Luxury rooms

$352+

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Bed type
Provider
Nightly base price
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Unknown
$352 per night
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Unknown
$352 per night
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King bed
$388 per night
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King bed
$411 per night
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Unknown
$422 per night
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Unknown
$473 per night
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Unknown
$478 per night
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Unknown
$528 per night
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Unknown
$536 per night
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Unknown
$567 per night
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Unknown
$567 per night
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Unknown
$621 per night
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Unknown
$654 per night
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King bed
$722 per night
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King bed
$747 per night
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Unknown
$809 per night
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Unknown
$814 per night

Reviews

Traveller rating

76
13
3
0
0

Time of year

Traveller type

Show reviews that mention

+
beach and the pool in 7 reviews
big room in 6 reviews
comfortable beds in 11 reviews
excellent service in 43 reviews
food was good in 65 reviews
great beach in 6 reviews
hear some construction noise in 15 reviews
location and staff in 52 reviews
pool or beach to find chairs in 33 reviews
pools with hot tubs in 6 reviews
scalding to freezing in 3 reviews
staff was very friendly in 80 reviews
uneven floor in 7 reviews
  • Excellent
    Aug 2019
    10.0

    The service is great!

  • Excellent
    Aug 2019
    10.0

    Everything! Super clean, food was excellent, beach had some seaweed but not bad at all. Staff was super attentive. We were always greeted with smiles. The grounds are beautifull. Tranquil! We absolutely loved this resort. Oh, and drinks were great!

  • Okay
    Aug 2019
    4.5

    Plumbing backed up overnight and when we woke up there was sewage standing in the shower and the toilet would not flush. Staff said it wasn’t “big enough problem” when we asked for new room. Housekeeping came and cleaned but we still questioned their sanitation methods. Room was once very fancy but you can tell it has been painted, repainted, and painted again. Previous guest’s shower gel was left in the shower. Random hair was found in the sink. Ant was in my melon salad at Las Ventanas (worst restaurant on the property in my opinion). The landscaping is beautiful and a couple of staff went out of there way to be accommodating. Everything else was sub-par. I regret booking here. The great reviews must be a lot older and not recent....

  • Excellent
    Jul 2019
    10.0

    Breakfast was fantastic!! Wonderful buffet! Great made to order omelettes!! Lunch buffet was wonderful also! Both breakfast and lunch have menu orders also! I loved ordering food around the pool and also on the beach!

    The dinners could have been shorter. I would have also liked a dinner buffet, instead of all reservations at long dinners! I would have liked the snorkeling trip to be $30-$35 instead of $50. Everything else was great!

  • Excellent
    Jul 2019
    10.0

    The food was simply amazing! All of the restaurants gave us a culinary experience we’ve never had before. All the staff members were simply amazing! Jose, Carlos and Erika at Bar Alegría we’re the best and created great relationships with us. Nicholas made our dinners memorable at two different restaurants during our stay. Our room was always neat and comfortable, we even had a special surprise for our honeymoon which made it so special. All the staff at this resort make our experience an unforgettable one. We will definitely return again!

    The rooms were a little hot at times. The entertainment could use a little more energy. We felt their wasn’t as much entertainment options as we’ve experienced at other resorts. We weren’t able to experience the hibachi grill or chefs table due to limited reservations.

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About

Overview

Nestled on the beach, this Playacar property is within 2 mi (3 km) of Paseo del Carmen, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach Club are also within 3 mi (5 km).

Expedia

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 1,543 reviews

9.3

Location

9.0

Beach

5.9

Wellness

5.8

Breakfast

Things to know

  • Friendly atmosphere
  • Friendly service
  • Nice building
  • Pleasant hotel grounds

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Scuba diving
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Pool table
Private beach
Designated smoking area
Non-smoking rooms available
Terrace/Patio
Disabled access
Adults only
Lift
Massage
Game room
Indoor pool
Sauna
Pets not allowed
Free valet parking
Wedding services
Outdoor tennis
Laundry facilities
Hairdryer
Cable or satellite TV
Storage available

Photos

Royal Hideaway Playacar - Adults only - Playa del Carmen - Building All photos (36)
Royal Hideaway Playacar - Adults only - Playa del Carmen - Balcony Balcony (1)
Royal Hideaway Playacar - Adults only - Playa del Carmen - Banquet hall Banquets (1)
Royal Hideaway Playacar - Adults only - Playa del Carmen - Bar Bar (1)
Royal Hideaway Playacar - Adults only - Playa del Carmen - Beach Beach (1)

Location

Most popular landmarks

  • Playacar Golf Club 0.4 km
  • Aviario Xaman Ha 1.4 km
  • Yucatek Divers 2.2 km
  • Calle Quinta Avenida 2.4 km
  • Playa principal de Playa del Carmen 2.4 km
  • Parque 28 de julio 2.6 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 1.7 km
San Miguel de Cozumel 19.3 km

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