Prices are in New Zealand Dollars.

Royal Hideaway Playacar - Adults only

Lote Hotelero No 6 Desarollo, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4500

Cheapest
rate per night

9.1

Excellent
based on 1,574 reviews
Royal Hideaway Playacar - Adults only - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Barcelo.com $355
TripAdvisor $355
Cancelon $378
Barcelo.com
TripAdvisor
Cancelon

Good to know

Distance to city centre 2.3 km
Location rating 9.1
Nearest airport Cancun
Distance to airport 52.4 km

Rooms

Check-in
Check-out

Classic rooms

$670+

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Bed type
Provider
Nightly base price
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Unknown
$670 per night

Luxury rooms

$355+

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Bed type
Provider
Nightly base price
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Unknown
$355 per night
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Unknown
$355 per night
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King bed
$392 per night
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King bed
$416 per night
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Unknown
$426 per night
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Unknown
$478 per night
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Unknown
$483 per night
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Unknown
$534 per night
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Unknown
$542 per night
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Unknown
$573 per night
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Unknown
$573 per night
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Unknown
$627 per night
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Unknown
$661 per night
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King bed
$729 per night
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King bed
$755 per night
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Unknown
$818 per night
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Unknown
$823 per night

Superior rooms

$378+

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Nightly base price
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Unknown
$378 per night

Deluxe rooms

$482+

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Nightly base price
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Unknown
$482 per night

Reviews

Pros

Traveller rating

83
14
4
0
0

Time of year

Traveller type

Show reviews that mention

+
beach and the pool in 7 reviews
big room in 6 reviews
comfortable beds in 11 reviews
excellent service in 43 reviews
food was good in 65 reviews
great beach in 6 reviews
hear some construction noise in 15 reviews
location and staff in 52 reviews
pool or beach to find chairs in 33 reviews
pools with hot tubs in 6 reviews
scalding to freezing in 3 reviews
staff was very friendly in 80 reviews
uneven floor in 7 reviews
  • Excellent
    Oct 2019
    10.0

    Beautiful property, the staff is amazing. They go over and above to make your trip nice. The food is also very good.

  • Excellent
    Oct 2019
    9.6

    Quality of food, friendlyness of stuff, great service and hospitality, room service, location at the beach.

    The interior of the room had its best times quite some time ago.

  • Good
    Sep 2019
    7.5

    I liked everything. We were coming from Tulum and a not so good hotel and we drove that day a lot so we came to the hotel very sweety, we were received with a fresh towel and champagne. We were immediately check in and the reception placed a reservation in the stake house grill right away. Our room was amazing. The food on this resort will blow your mind my favorite was the carpaccio appetizer from Palazzo and the menu from Ventanas everything. I hate buffet food but here the food is fresh and cooked to excellence and the drinks keep coming. The staff goes above and beyond for you. The property is in one of the most beautiful beaches of Playacar.

    Nothing

  • Excellent
    Sep 2019
    10.0

    I love this place. Best resort ever! It exceeded my expectations!

  • Okay
    Aug 2019
    4.6

    The beach

    Where do I begin...I've stayed at multiple all inclusive properties so I felt that my expectations were realistic. My mother and I were traveling to look for wedding venues for my upcoming wedding. This resort was such a disappointment. The checkin service took an hour and we did not receive any orientation to the resort or information on activities for the week. We were told that our reservations were pre-booked to all the restaurants for 8:30 PM and we could not change it when we asked. The Italian restaurant was closed for the entire stay. I was traveling with my mother and we requested double beds, none were "available" yet the resort felt empty. The water in the shower was COLD and when I called to ask about it, they said they were sending someone to the room to check it out... they never came. Then the next day, they wouldn't move us to a different room because they "fixed it." The water was only ever tepid at best. My mother and I washed our hair in the sink. The TV only had 2 channels that were English speaking and no option for movies for us to have a girls night in. They also allowed people to bring their own music to the small pool and blare it. My mother and I love music but the type of music playing wasn't the most appropriate and did not help relaxation. The best part about this place was the location. The beach was beautiful. My recommendation is that you find someplace else to stay nearby because this place was dirty, old, without good service, and a huge disappointment.

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About

Overview

Royal Hideaway Playacar, Adults Only, is a luxury hotel and resort situated in the incredibly beautiful Riviera Maya. It allows guests to fully enjoy the serenity and romance that Royal Hideaway offers. One of the biggest draws of the hotel is that it sits near some of the main attractions in the area, but far enough away that it maintains a serene and peaceful atmosphere. For instance, the world-famous Playa del Carmen is just a short trip away.

In all, Royal Hideaway Playacar offers guests 201 amazing rooms to enjoy for their stay. All of the suites are surrounded by lush gardens that offer unparalleled privacy and atmosphere. Each room comes with free Wi-Fi, customized air conditioning, an iPod dock and can be configured with either one king size bed or two double beds. Most importantly, every guest has access to all of the amazing amenities the resort has available.

There are a total of six different swimming pools on-premises, each one with an incredible view of the nearby beach. This includes three relaxation pools for unwinding with a cool drink and the infinity pool that features a soothing waterfall as its centerpiece. Royal Hideaway Playacar also has a private beach just for resort guests where they can also order food and drinks to be brought to them.

Visitors are bound to work up an appetite after a full day of sand and sun, which is why Royal Hideaway Playacar has six restaurants and three different bars to choose from. Each one is unique, offering a different collection of cuisine and atmosphere. Some of the restaurants offer formal dinners complete with a dress code while others are decidedly more relaxed and casual.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 1,574 reviews

9.1

Vibe

9.1

Beach

7.7

Food

6.2

Breakfast

Things to know

  • Friendly atmosphere
  • Friendly service
  • Nice building
  • Pleasant hotel grounds

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Scuba diving
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Pool table
Private beach
Designated smoking area
Non-smoking rooms available
Terrace/Patio
Disabled access
Adults only
Lift
Massage
Game room
Indoor pool
Sauna
Pets not allowed
Free valet parking
Wedding services
Outdoor tennis
Laundry facilities
Hairdryer
Cable or satellite TV
Storage available

FAQs when booking at Royal Hideaway Playacar - Adults only

Does the Royal Hideaway Playacar - Adults only resort have any sports activities on offer?
Being right on the beach, the Royal Hideaway Playacar - Adults only resort has a range of water sport activities you can partake in, with all non-motorized water sports such as kayaking and paddle boards included in the resort package. If you are looking for some fitness activities, you can play beach volleyball or you can go for one of the Aqua Gym or zumba classes, while yoga lovers can participate in a session every morning at 8:00 am. Finally, if you are curious about the underwater world, head to the scuba diving center of the resort where you can rent equipment or sign up for lessons for an extra charge.
What sort of night time entertainment can I find at the Royal Hideaway Playacar - Adults only resort?
The Royal Hideaway Playacar - Adults only resort organizes fiestas with reggae and salsa music that will get everyone dancing after dinner, and it is on a couple of times a week at the outdoor bar. If you’re looking for something a little more relaxed, head to Bar Allegria where you will find light live music every night, otherwise you can head to the Club Royale Theater where you can watch a show while having a delicious dinner.
Where can I smoke at the Royal Hideaway Playacar - Adults only resort?
While smoking is prohibited inside the rooms and restaurants of the Royal Hideaway Playacar - Adults only resort, guests who wish to have a cigarette can do so on their room’s balcony, on any of the restaurant terraces, at Bar Allegria which is an outdoor bar, and in some areas of outdoor restaurants The Deck and The Grill.
How can I get from the Cancun airport to the Royal Hideaway Playacar - Adults only resort?
The Royal Hideaway Playacar - Adults only resort is about 1h drive away from the airport, and the easiest way to get to your accommodation is by taxi or through a private transport company such as USA Transfers. If you are looking at renting a car, you will find multiple car rental agencies to choose from at the Cancun airport, amongst which Avis Car Rental is the only one that also has a desk at the resort should you wish to return the car before the end of your trip.
Can I check in early at the Royal Hideaway Playacar - Adults only resort?
If your flight arrives early and you expect to get to the Royal Hideaway Playacar - Adults only resort before the usual check in time, you can make the request to check in early and the hotel staff will be able to accommodate you if your room is ready. However, in the case where it is not, you will be able to store your luggage free of charge with the staff at the front desk and you will be able to start using the resort’s amenities until check in time.

Photos

Royal Hideaway Playacar - Adults only - Playa del Carmen - Building All photos (35)
Royal Hideaway Playacar - Adults only - Playa del Carmen - Balcony Balcony (1)
Royal Hideaway Playacar - Adults only - Playa del Carmen - Banquet hall Banquets (1)
Royal Hideaway Playacar - Adults only - Playa del Carmen - Bar Bar (1)
Royal Hideaway Playacar - Adults only - Playa del Carmen - Beach Beach (1)

Location

Most popular landmarks

  • Playacar Golf Club 0.4 km
  • Aviario Xaman Ha 1.4 km
  • Yucatek Divers 2.2 km
  • Calle Quinta Avenida 2.4 km
  • Playa principal de Playa del Carmen 2.4 km
  • Parque 28 de julio 2.6 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

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San Miguel de Cozumel 19.3 km

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