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City Express by Marriott Playa Del Carmen
3 stars

City Express by Marriott Playa Del Carmen

Av Balamkanche Lt 4 Mza 30 Playacar Fase II, 11000 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 206 3930
From
$136
Cheapest

rate per night

6.8
Okay
based on 678 reviews
678 reviews

Photos of City Express by Marriott Playa Del Carmen

About City Express by Marriott Playa Del Carmen

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free
On your next visit to Quintana Roo, enjoy your stay and make your reservation at City Express by Marriott Playa del Carmen hotel. As a member of City Express By Marriott family, we are strategically located among the hotels in Playa del Carmen, to provide you with a hassle-free stay, allowing you to combine your work and personal commitments while we take care of all your needs. In our facilities, in addition to an excellent WiFi network and an american-style breakfast, we recommend to take advantage workspaces and relaxation areas, such as the business center or outdoor pool. An activity not to be missed is swimming at Playacar beach, a small paradise with white sands and crystal-clear water. The hotel is conveniently located near water parks in Xcaret, we are one of the closest to those attractions. At City Express by Marriott Playa de Carmen we look forward to welcoming you with a smile.

Latest deals for City Express by Marriott Playa Del Carmen

Fri 2/8
Sat 3/8
Queen room
bed type unknown
1 queen bed
bed type unknown
Standard Room
bed type unknown
1 queen bed
1 queen bed
Double room
bed type unknown
bed type unknown
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at City Express by Marriott Playa Del Carmen

  • Outdoor pool
  • Fitness centre
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Air-conditioned

Services and conveniences

  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Parking and transportation

  • EV charging station
  • Airport shuttle
  • Free parking
  • Private parking

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking
  • Pets not allowed

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Vending machine (snacks)

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Eco tourism
  • Beach access

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Complimentary breakfast

General

  • Telephone

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of City Express by Marriott Playa Del Carmen

6.8
Okay678 verified reviews
5.7Friends
7.0Solo
6.9Families
6.7Couples
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Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's breakfast?

The breakfast variety and quality have been praised by many guests, offering a par excellence experience.

Are there any concerns about the cleanliness of the rooms?

Some guests have mentioned concerns about the smell in the rooms and bathrooms, as well as issues with the shower and towels.

Is there free parking available at the hotel?

Yes, the hotel offers free parking, making it convenient for guests who are traveling by car.

What are the common comments about the hotel's staff?

Guests have highlighted the helpfulness and friendliness of the staff, although a few have mentioned concerns about the availability and responsiveness of the staff during late hours.

When is the best time to visit the hotel?

The high season is in January, offering a great time to experience the hotel's amenities and nearby attractions.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

Opt for a Room Away from Renovations

Some guests reported disturbances from renovations near their rooms, so consider requesting a room away from any ongoing renovation work.

Check Room Amenities

Ensure that the room has all the necessary amenities, as some guests mentioned issues such as lack of hot water, low water pressure in the shower, and old cigarette smells.

Consider Bringing Your Own Towels

Several guests reported issues with the availability of towels, so it might be helpful to bring your own towels for convenience.

Verify Air Conditioning Functionality

Some guests mentioned issues with the air conditioning, including loud operation and inconsistent functionality, so it's advisable to verify the air conditioning's performance upon check-in.

Explore Nearby Attractions

Take advantage of the hotel's proximity to attractions such as Playacar Golf Club, Aviario Xaman Ha, and Calle Quinta Avenida for a well-rounded experience.

Plan for Language Barriers

Be prepared for potential language barriers, as some guests mentioned limited English TV options and challenges communicating with the staff in English.

Confirm Breakfast Variability

While some guests praised the breakfast, others mentioned a lack of variety, so it's advisable to confirm the breakfast options to align with your preferences.

Address Payment Concerns

Some guests reported unexpected fees and issues with the payment system, so it's advisable to clarify all payment details and potential additional charges in advance.

Coordinate Late-Night Needs

If you anticipate needing assistance late at night, it's advisable to coordinate with the staff in advance, as some guests experienced challenges reaching the front desk after hours.

Plan for Wi-Fi Reliability

Several guests mentioned issues with the Wi-Fi, so it's advisable to have alternative connectivity options if reliable internet access is essential for your stay.

Location

Av Balamkanche Lt 4 Mza 30 Playacar Fase II, 11000 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club1 km
  • Aviario Xaman Ha1 km
  • Yucatek Divers1.4 km
  • Calle Quinta Avenida1.6 km
  • Parque 28 de julio1.7 km
  • Playa principal de Playa del Carmen1.8 km
  • Muelle Navega2.5 km
  • Mamita's Beach Club2.7 km
  • Parque Xplor5 km
  • Xcaret Park5.5 km
  • Terminal marítima Punta Venado6.9 km
  • El Camaleón Mayakoba Golf Club9.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 13:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at City Express by Marriott Playa Del Carmen

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at City Express by Marriott Playa Del Carmen

  • Where is City Express by Marriott Playa Del Carmen located?

    City Express by Marriott Playa Del Carmen is located at Av Balamkanche Lt 4 Mza 30 Playacar Fase II in Playacar, 1.3 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to City Express by Marriott Playa Del Carmen.

  • When is check-in time and check-out time at City Express by Marriott Playa Del Carmen?

    Check-in time is 15:00 and check-out time is 13:00 at City Express by Marriott Playa Del Carmen.

  • Does City Express by Marriott Playa Del Carmen offer free Wi-Fi?

    Yes, City Express by Marriott Playa Del Carmen offers free Wi-Fi.

  • Does City Express by Marriott Playa Del Carmen offer free parking?

    Yes, City Express by Marriott Playa Del Carmen offers free parking.

  • How far is City Express by Marriott Playa Del Carmen from the airport?

    City Express by Marriott Playa Del Carmen is 19.4 km from Cozumel. City Express by Marriott Playa Del Carmen is 51.5 km from Cancun.

  • Does City Express by Marriott Playa Del Carmen have a pool?

    Yes, City Express by Marriott Playa Del Carmen has a pool on-site.

  • How does KAYAK find such great City Express by Marriott Playa Del Carmen hotel deals?

    KAYAK scours the web for all room deals available at City Express by Marriott Playa Del Carmen in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at City Express by Marriott Playa Del Carmen and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for City Express by Marriott Playa Del Carmen.

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Good to know

Value for money

6.8

Distance to city centre

1.3 km

Nearest airport

Cozumel

Distance to airport

20.1 km