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Distance to airport
|"Staff was super nice"||(in 49 reviews)|
|"Breakfast great and staff lovely"||(in 53 reviews)|
|"wonderful garden, clean rooms, nice staff."||(in 17 reviews)|
|"This is not a five-star hotel."||(in 20 reviews)|
|"Beach is not so close."||(in 10 reviews)|
|"Only one day my wife not well."||(in 5 reviews)|
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Very good breakfast, very nice swimming pool. For 40 euros a very good choise.
It is half hour walking (in nice surrounding) to the center. For us no problem, but it maybe for other people this may be a disadvantage. There is no service of food and drinks after 3 o'clock PM, but 10 minutes walking from the hotel you ' ll find restaurants ( and an OXXO), so that was no problem for us, but it maybe for other people.
The location, the staff and the quei nature of the place.
No bar facilities after 1500.
The hotel is located away from the city & the beach. The only transportation way is to use a taxi. For golf it is maybe excellent.
3 of 6 days of our stay was the pool unusable for cleaning. Walking to the city took about 40 minutes....
The architecture of a "Hacienda" style hotel made it seem quaint and inviting. Breaskfast food was made to order or buffet style and delicious.
Filthy dirty floors in the hotel room; no clock(took 6 calls and 3 days before we received one that didn't work and then one that worked); no top sheet on your bed; stained towels; stained bed comforters; hairdryer didn't work; ants on the table where you eat by the pool; over 100 small tiles missing on the pool floor; waterfall doesn't work; building is need of repairs; very thin walls; slow guest services; toilet seat didn't fit; needed to hold toilet handle down to flush;
Internet- breakfast-room insulation- ask first before you do anything
With a stay at Eurostars Hacienda Vista Real Hotel in Playa del Carmen (Playacar), you'll be within a 15-minute drive of Quinta Avenida and Mamitas Beach Club. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 565 reviews
Value for money
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Most popular landmarks
- Playacar Golf Club 275 m
- Aviario Xaman Ha 0.8 km
- Yucatek Divers 1.6 km
- Calle Quinta Avenida 1.7 km
- Playa principal de Playa del Carmen 1.8 km
- Parque 28 de julio 1.9 km