Allegro Playacar

Well maintained although need some renovation, especially the reception area. Beach was beautiful, food choices very good, room cleaned every day, we did not have any problems during our stay.

Room was small. Our room was near some maintenance building which was noisy. But overall excellent experience, I would come there again.

Location: Good. 5 mins by taxi from Playa del Carmen bus stop and takes MXN 120. Staff: Very friendly and helpful. They would take a lot of effort to keep the guests engaged and entertained. Food: We had taken an all inclusive meal and drinks package. Highly recommended to take this option if you are staying for 5-7 days as it saves you a lot of money in food and drinks. I tried almost all the cocktails at the bar. The resort has multiple bars around the property. Linen: Very clean Room: Our room had a mini fridge filled with soft drinks and beer (which was part of the all inclusive plan). Staff cleaned the room daily afternoon Sleep Quality: Very comfortable

We were wrongly charged for wifi internet during checkout which we had to rectify with the staff. Not too many authentic Mexican food options, mostly continental food available.

Staff and activities

The room is small but we didn't fprnd much time in it. Internet is not included. You just buy it.

The location is perfect. 15 min walk along the beach to 5 th Ave. $7.00 US cab ride. Allegro has the biggest, nicest beach front along that walk. The entertainment team was energetic and a lot of fun. The food was excellent every day and night.

I cannot think of anything not to like

Great location. It is in a gated community so I felt very safe walking around the neighborhood. There are a lot of scheduled events at the hotel, plus the hotel is very close to downtown (20-min walk) and close to Tulum, plenty of centones, Akumal, etc.

I was a little disappointed that this hotel did not have a fitness center, however since the neighborhood is gated, I felt very safe jogging alone in the morning.