Osaka hotels near Osaka-shiritsu Kagakukan

Cons: Having stayed there for 7 nights (from 30th Oct to Nov 6th), the best way to sum up my experience would be the inconsistent level of customer service. Depending on who was attending to you, the service could range from being pretty good to somewhat nonchalant to downright rude. The most telling example of such inconsistency, would be this morning (6th Nov) during our hotel check out. At the 20th floor level reception, when checking out, one of the staff (an American gentleman from Long Island, US) was warm and friendly. He made a conscious effort to engage us in some small talk, enquiring about our stay and experience. Needless to say, we walked out of the 20th floor, with somewhat positive feelings. Unfortunately, at the 1st floor of the hotel lobby, that was when the extreme case of really poor service took place. My wife had sought the help of the concierge (from the 20th floor) earlier to book a taxi. By the time we went down, we were told that there was gonna be a slight delay and wait for another 15 minutes or so. My wife then proceeded to ask the doorman at the lobby if we could make it to the airport in time (if we waited out for another 15 minutes.) but his only reply to her was that it takes an hour to travel to the airport and we just have to wait for the taxi since we have requested for one. Given that our flight was at 11 am and it was close to 9 am, I made the decision to take one of the taxi, lining up in front of the hotel. To my surprise, the doorman actually physically blocked me, in short - he BODY BLOCKED me, from getting into the taxi. He raised his voice and kept saying that we had to wait for the taxi, disregarding the fact that we had to rush to the airport to catch our flight. I told him to charge me (on my credit card) for the taxi booking and went ahead with the taxi, which was in front of the hotel.

Pros: One of the nicest hotel rooms I have ever seen. Everything was awesome, even that bathroom! Great hotel and the location was great if you like to shop and eat.

Cons: Nothing

Pros: Everything the staff the location the facilities the ambiance it was just prefect, the view was so beautiful.

Pros: Rooms are spacious and very comfortable. Staff were very pleasant and helpful in all areas of the hotel and have clearly been trained well. Indoor pool and gym facilities

Cons: Location is a little far from main tourist areas of Osaka and 10 min walk to nearest station. Breakfast could be have a greater selection, currently offer a limited Japanese and Western selection compared to other 5* hotels.

Pros: Comfort, cleanliness and spaciousness (by Japanese hotel standards) are exceptional. This is the second time we've stayed at the hotel in more than 5 years and there is hardly any visible wear and tear - this is clearly a very well maintained hotel. The fantastic, powerful showers are a major highlight of the room. Great location next to 2 convenience stores, a supermarket and the Kitahama subway station.

Cons: We asked for 1 extra pillow each for our party of 4 but were told only 1 extra pillow was available. After some repeated requesting, 2 were provided, Very odd that a hotel of this size would be so lacking in supplies. In general, the service (albeit polite) and facilities in this hotel are spartan. The laundry facilities were terrible, almost to the point of being a scam. The combination washer dryer machines are absolutely rubbish at drying. Even after more than 2 hours (@ 100 JPY/ 30 min), clothes were dripping wet. When the drums were manually turned, it was clear that there was still water sloshing around in the drum while the dryer function was running - basically just steaming my clothes. Had to leave clothes wet overnight until the nearest coin laundry opened in the morning to complete the laundry.

Cons: strange arrangement of the beds ; rooms quite small

Pros: Clean. Nice bathroom. Good service, especially their housekeeping- even if you dont want your room to be cleaned, they will leave new towels outside your door. Just right across 711. Close to train station.

Cons: Nothing.

Pros: Everything else

Cons: The window into the bath, and the breakfast options

Pros: Location of the property is prime. Opposite two convenient store and right next to the Local subway. Rooms are very clean, and well maintained. Everything was perfect. Staff speaks good english and very helpful. Forgot pair of AirPods and was returned in an envelop. Would recommend this property to everyone who wants a great stay in Osaka next to Dotombori.

Cons: Nothing

Pros: Hotel is located 100m from metro stop and easy to find. If you walk from Osaka station it takes about 25-30 minutes. Room itself is very spacious compared to other hotels in Japan. There is a 7/11 and Lawson across the street and quite a lot of restaurant options nearby. There are in total 4 washing machines in the hotel so easy to do a quick laundry during the stay.

Cons: It would have been great if the room would have been equipped with a mobile device for guests to use for navigation in Osaka.

Pros: BEST SERVICE~~~~!!!!

Pros: The view and the provided pajamas were nice.

Cons: Poor furniture which was not maintained. Although I requested a non-smoking room, The sofa was burned from a cigarette. The table was not clean. The room door was scratched badly. The shower marble floor was not in good condition.

Pros: Breakfast, view from the room, butler service, room style, staff, the bar.... everything was really great. We are definitely going to stay here again and would recommend it to any discerning traveler.

Cons: The gym was super warm and could be bigger but it did the trick. This is the tiniest complaint though. The hotel was fantastic.

Pros: Great location. The Staff was excellent especially the concierge. Their team had excellent and unique recommendations which helped make our trip special even while traveling on business.

Cons: The gym does have a range of equipment but it needs an update. It really needs a spin bike or 2.

Pros: Old school classic 5 star service- loved a butler at my service to iron clothing. Delicious breakfast Incredible powerful shower.

Cons: The guy singing in the hotel bar sounded terrible. His voice was really flat & off key. She should stick to playing piano and not singing.

Pros: Beautiful rooms, friendly stuff

Cons: Food and drinks was ok, nothing special. Hotel stuff was giving very bad recommendations on restaurants to eat outside. After 4th their recommendation we stopped ask for recommendations. Garden in outside was not well organized.

Pros: Hotel is clean, most staffs were attentive and helpful.

Cons: My family and I were extremely disappointed of the services provided by the breakfast restaurant. It was poor and much below standard compared to other 5 star hotels. Staff were unfriendly and not helpful, in fact rude to a certain degree. I would not recommend having breakfast or dine at the restaurant. Otherwise services from guest services, front desk and butler services were outstanding.

Pros: Spacious rooms, excellent service, great location. Not overpriced considering the quality.

Cons: Breakfast was decent, though nothing to write home about

Pros: Stayed only one night but was very well looked after

Cons: Small hotel. Very poor level of service to only serve a very few clients. Our room was extremely small eventhough we paid $800 per new night. Only one restaurant that closes sharply at 10. Quite simple breakfast on s cond day and majorly overpriced. No upgrade is give to Marriot member but everyone know that already. I would not recommend it. You can find a better hotel at leas than half price. Very sad property.

Pros: The spa was very pleasant and the hotel was very clean. The location was extremely close to the whole Dotonburi neighborhood, which was what we were there for. There’s a convenience market downstairs which was clutch.

Cons: The room was smaller than I thought it would be, which was fine in the end but kind of a surprise on arrival. Despite the small size it contained everything we needed — except a place to put our bags.

Pros: Location, bed comfort, breakfast, hot spring

Cons: Spoken English at reception and more information abt local scene

Pros: Rooms were a good size, onsen was great and the staff very helpful.

Pros: can enjoy onsen in city like Osaka, free la men, and the option of no cleaning actual have towel replacement, very environmental friendly with lower price

Pros: Good value, location and loved the onsen. Great front desk service.

Pros: It was great location and easy access to everything

Cons: Pillows were terrible I had to wrap my puffer jacket inside a shirt and use it instead.

Pros: Very new and clean. Rooms average to small for Japan standards but very comfortable. A/C very efficient. Hotel staff excellent. In hotel onsen is most enjoyed feature. Approx 5 min. walk to subway station. 5 minute cab ride (700Y) or free shuttle to Namba station. Looking forward to visit again.

Cons: None.

Pros: Breakfast good Staff friendly and helpful

Cons: Nothing

Pros: We booked this hotel rather last minute as had issues with a different hotel and needed somewhere else. We are so glad we chose the Hilton as the room was lovely and also huge. We had a fantastic view from the 28th floor. Lots of plug sockets which was really handy and there were plenty of amenities such as nice toiletries, as well as slippers which could also be taken home. The location of the hotel is fantastic as you can take an elevator right down to the main station without even having to go outside! All staff we encountered were very friendly and helpful - we had a perfect stay.

Cons: The laundry service is incredibly expensive, although this is comparable to other similar hotels so wouldn’t consider this a big issue.

Pros: Convenient and nice room

Cons: Cafe Downstairs was too expensive