Osaka hotels near Osaka Shiyakusho

Pros: The overall look of the hotel and the staff were very impressive - friendly but not pushy.

Cons: Can’t think of anything that would have made a difference other than a larger room - but it is japan!

Pros: Ideal location and it is a famous Shinsaibashi. Once you walked out from the hotel, food or shopping places just around the corner.

Cons: None.

Pros: Breakfast was fabulous - and included a wonderful range of fruits, vegetables, salads, and tasty hot and cold dishes. Staff were VERY helpful and were able to tell me which of the dishes were gluten free - and there was plenty to choose from. The room was spacious, well designed, and clean, and the bed is VERY comfortable. The staff were wonderful - helpful, cheerful and professional. We highly recommend this hotel.

Pros: Friendly staff helpful and informative free coffee 24/7 great areas to chill out in. Highly recommended.

Pros: Very good location Very helpful staff - came up immediately to address wifi issues Clean rooms and facilities Pretty good breakfast

Cons: a bit larger room would be welcome

Pros: The hotel is situated within the shopping district. It is easy to find. The staff are really nice and speaks English.

Cons: Having stayed there for 7 nights (from 30th Oct to Nov 6th), the best way to sum up my experience would be the inconsistent level of customer service. Depending on who was attending to you, the service could range from being pretty good to somewhat nonchalant to downright rude. The most telling example of such inconsistency, would be this morning (6th Nov) during our hotel check out. At the 20th floor level reception, when checking out, one of the staff (an American gentleman from Long Island, US) was warm and friendly. He made a conscious effort to engage us in some small talk, enquiring about our stay and experience. Needless to say, we walked out of the 20th floor, with somewhat positive feelings. Unfortunately, at the 1st floor of the hotel lobby, that was when the extreme case of really poor service took place. My wife had sought the help of the concierge (from the 20th floor) earlier to book a taxi. By the time we went down, we were told that there was gonna be a slight delay and wait for another 15 minutes or so. My wife then proceeded to ask the doorman at the lobby if we could make it to the airport in time (if we waited out for another 15 minutes.) but his only reply to her was that it takes an hour to travel to the airport and we just have to wait for the taxi since we have requested for one. Given that our flight was at 11 am and it was close to 9 am, I made the decision to take one of the taxi, lining up in front of the hotel. To my surprise, the doorman actually physically blocked me, in short - he BODY BLOCKED me, from getting into the taxi. He raised his voice and kept saying that we had to wait for the taxi, disregarding the fact that we had to rush to the airport to catch our flight. I told him to charge me (on my credit card) for the taxi booking and went ahead with the taxi, which was in front of the hotel.

Pros: facilty and personnel exeptional

Cons: nothing

Pros: Position, facilities, food

Cons: Ridiculous high price for wine

Pros: One of the nicest hotel rooms I have ever seen. Everything was awesome, even that bathroom! Great hotel and the location was great if you like to shop and eat.

Cons: Nothing

Pros: Everything the staff the location the facilities the ambiance it was just prefect, the view was so beautiful.

Pros: Rooms are spacious and very comfortable. Staff were very pleasant and helpful in all areas of the hotel and have clearly been trained well. Indoor pool and gym facilities

Cons: Location is a little far from main tourist areas of Osaka and 10 min walk to nearest station. Breakfast could be have a greater selection, currently offer a limited Japanese and Western selection compared to other 5* hotels.

Pros: This was the best hotel I’ve stayed in. Amazing service and such friendly staff. They have a free shuttle bus service from Osaka station to the hotel making it easy to transport all your luggage from the station. We got upgraded and the room was great. Amazing views, large area and complimentary cakes and chocolates :)

Pros: good service, quite neighbourhood, friendly staffs. my third time staying here, feel like home.

Cons: was trying to get a river view room for past 2 times but all failed.. city view is great but i prefer river view which makes me feel more confortable. not sure if it is because my choice of room type was wrong. will explore next time if i have chance to stay again.

Pros: The staff is simply exceptional. they do whatever they can to make you feel at ease. Wonderful experience. For sure I'll book the very same hotel in my next stay in Osaka! Highly recommended.

Cons: Nothing, literally!

Pros: Great hotel!! Ambiance, smiles, services were excellent.

Pros: Didn't have breakfast but room service was perfect

Cons: I feel staff have taken care of minute details ,nothing comes to mind to make any positive suggestions

Pros: I love imperial hotel，all the service，the decoration；it collaborate ancient and morden.

Cons: Everything is good here, but the standard room didn’t have bathrobe?

Pros: Good location, friendly staff, nice breakfast buffet. Stayed several times here.

Cons: Small rooms, but okay.

Pros: Service was excellent, convenient location for walking and trains

Pros: Location is fantastic, with subway station literally just below the property.

Cons: The room size is a bit small for two persons.

Pros: Friendly staff, location, cleanliness of rooms.

Pros: I got a lot more than I paid for at Hotel Nikko. The room was comfy with great dimmable lighting, quiet AC, and clean. The staff was incredibly helpful- carrying shopping loot all the way from my taxi to my room, and generally available for any questions I had for them.

Cons: One pet peeve: a power outlet closer to the bed would have been nice, but this was not a problem.

Pros: BEST SERVICE~~~~!!!!

Pros: The view and the provided pajamas were nice.

Cons: Poor furniture which was not maintained. Although I requested a non-smoking room, The sofa was burned from a cigarette. The table was not clean. The room door was scratched badly. The shower marble floor was not in good condition.

Pros: When we were going to grab some food , the staff did a research in front of us and printed the details out which is the restaurant nearby. More than that, the staff hold the umbrella and came with us when it was raining . He keep introducing what’s the best dish of each shop. It was exceeded my expectations.

Pros: Beautiful rooms, friendly stuff

Cons: Food and drinks was ok, nothing special. Hotel stuff was giving very bad recommendations on restaurants to eat outside. After 4th their recommendation we stopped ask for recommendations. Garden in outside was not well organized.

Pros: Everything

Cons: Nothing

Pros: Hotel is clean, most staffs were attentive and helpful.

Cons: My family and I were extremely disappointed of the services provided by the breakfast restaurant. It was poor and much below standard compared to other 5 star hotels. Staff were unfriendly and not helpful, in fact rude to a certain degree. I would not recommend having breakfast or dine at the restaurant. Otherwise services from guest services, front desk and butler services were outstanding.

Pros: Stayed only one night but was very well looked after

Cons: Small hotel. Very poor level of service to only serve a very few clients. Our room was extremely small eventhough we paid $800 per new night. Only one restaurant that closes sharply at 10. Quite simple breakfast on s cond day and majorly overpriced. No upgrade is give to Marriot member but everyone know that already. I would not recommend it. You can find a better hotel at leas than half price. Very sad property.