Osaka hotels in Abeno

Pros: Location... Staff.... View... Loved them all

Pros: The view and the location are basically the only interesting aspects of this hotel. I would therefore not recommend a 5-star hotel which doesn’t come with the basics of that level: an outstanding service.

Cons: Breakfast is average, including on the Club floor. You serve yourself your own coffee in a basic machine where it really is bad, they serve industrial juices, the choice is modest and when I asked for a refill of milk for my son’s cereals it never arrived. The facilities in the room are not of the best level either, there is no pool or spa in the hotel, which is quite surprising for a hotel of this level and most of the staff doesn’t speak English. But the worst came on the last day. I check-out in the morning and my flight being at 11.45pm, I left my luggage at the hotel with the intention of getting it back in the evening and taking a little while to arrange one or two things before I left (include a couple of purchases in my luggage and quickly go to the restroom to change to airplane clothing). When I sat at the « Lounge plus » corner in the lobby, I was interested to have a drink after a day in Osakas’’s streets while my 10-year-old son and we would alternate to go to the restroom to freshen up and change. Although we were ordering drinks, a very rude lady at the « Lounge plus » asked us to leave because it wasn’t a waiting room. But we were customers of the hotel, were ordering drinks and weren’t bothering anyone as we were using the restroom to get ready. We were chased a couple of times by the hotel staff within the lobby, can you believe it ? Our presence was probably messing up the uptight atmosphere, I don’t know. When I asked whether we could wait on the Club floor (since we were initially Club floor customers), we were told that we would beed to pay 4500 yen for that ! I simply wanted to make things easier by moving « out of their way ». What do customers do when they have a late flight and get their luggage back ? They grab their luggage and run away ? This is what I asked the front desk manager who, aside from feeling embarrassed, seemed to be highly looking forward to us leaving. I travel extensively and have never felt out of place as I did here !!

Pros: This is a top-of-the-line hotel. The tallest building in Osaka with awesome views from every floor. The rooms were very comfortable and nicely designed. It is actually a thrill to just walk into the lounge/lobby area and just look around.

Cons: It is really expensive--not so much the room as everything else. It costs about $15 for a glass of wine, a beer or a coffee in the lounge. If you go to the bar at the wrong time, you need to pay a cover charge for the musician (along with the cost of your drink)--nice music.

Pros: I liked the service provided by every staff member especially the concierge! I would rate them a seven star if i could.

Pros: Luxury feel. Friendly and helpful staff. Amazing view over Osaka!

Cons: Lifts were confusing at first. Had to wait with tourist wanting to visit the observation floor for over 15 minutes before making it to the hotel

Pros: The bed, room and view were great.

Cons: Being an International hotel no one seemed to talk good English. This resulted in that requesting any sort of service ( room service, talking to reception, etc) was a difficult task, and you decide to give up. 5 star hotel with no spa.

Pros: kind staff, convenient location and facility, lovely view

Cons: Nothing

Pros: My free upgrade to a corner room :)

Pros: The view. The view is just incredible. We were on the 51st floor and it was breathtaking,

Cons: Nothing springs to mind. It was a lovely hotel.

Pros: It was close to the train station

Cons: Check in poor porter service , as took a long time after calling the phoned for the service to come over to L3 Also the porter did not help to unload the baggage from the car. He look disinterested to help. Also check in counter girl services were poor . Guess is it due to me arriving at late hour ?. I check in at almost 11pm.

Pros: Great location Good view Friendly staff Clean room

Pros: It was close to the train station

Cons: The room was dirty and smelt of cigarette smoke. I found plastic in the smoothie at breakfast. Not what you would expect of any hotel but also at that price you would expect a lot better

Pros: Location

Cons: Noise form the road infront of the hotel

Pros: Located next to the train and subway station with easy access to Kansai airport. Spacious for 4 beds. Great view.

Cons: Room seemed dated and old. Air conditioner was a portable machine that didn’t work well. The bathroom fixtures and decor seemed quite old. Carpeting smelled of smoke.

Pros: Location

Pros: Its location is excellent with just 1-minute walk to JR Tennoji station; it's already my third stay in the hotel with my family.

Cons: The facilities are bit old, but clean and function properly.

Pros: The bed is comfortable

Cons: More variety of food is recommended

Pros: Location

Pros: Location is perfect! And the price is reasonable!

Pros: Awesome location, right in front of JR Tennoji station East exit, metro Tennoji station exit 3. Our room (quadruple) was enormous, comfortable and quiet

Pros: There were wide variations I could select from breakfast meal and dinner.

Cons: It was difficult to find night clothes in room. Room was just size for twin room. But I prefer to a little more larger space.

Pros: Good location and walking distance to Tennoji station.

Cons: Typical APA hotel, very crammed room. Needs to be renovated.

Pros: It was good value for money, hotel met our expectations although the room size was the smallest we came across during our stay at 4 hotels

Cons: WATCH OUT if you have heavy luggage and you coming from the Tennoji station (train or metro) make sure you plan your way to the hotel in a way to avoid the overhead pedestrian bridges which are located between Tennoji station and this hotel on big and busy crossroad - THIS IS HOW YOU DO IT - From the station make use of underground walk ways to come out and when returning to the station there are stairs that lead to these underground walk ways to the station in the corners of those overhead bridges. Ask someone that you are making your way to Apa Hotel and want to avoid overhead pedestrian bridges - not many Japanese speak English but they are all very helpful - therefore make sure you download Japanese language in google Translator on your smart phone - it was very helpful for us.

Pros: convenient

Cons: Pillow not comfort to stiff & thin

Pros: Location convenient.

Cons: No one at lobby! Breakfast location was too cramped! The house slipper was coming apart, broken! Bathroom smelled moldy! No greeting from Lobby Staff when no one is checking in. Overall worst hotel I stayed at.

Pros: Location

Pros: Good Service

Cons: NA

Pros: The view is extraordinarily good. You can see the whole tennoji zoo. Also the wifi network is fast and stable.

Cons: The room is a bit too small and not convenient for people who love shopping.

Pros: kind staff, superclose to Tennoji Station, reliable fast wifi internet

Cons: small room, but this happens in Japan

Pros: The location is close to the train station and shopping. There are elavators so I didn’t have to carry the luggages up and down the stairs with my child. With the reasonable room rate it’s very valuable.

Cons: Strong cigarette smell at the lobby and room is little small but it’s manageable.

Pros: Great location.

Cons: It's August(summer) and the aircon is not cold at all. Very warm room for my whole stay, can't sleep at night. My worst sleep in any hotel... Sink tap when turn on is vey noisy, very annoying.

Pros: Very near higashimikuni station, near sevel... staff is very nice and helpfull... room is clean, although it is old building, but comfortable enough... there is small lift in this hotel...

Cons: Nothing...

Pros: the people was very accommodating.

Cons: nothing

Pros: Near JR train line.

Cons: Staff not friendly and small rooms.

Pros: Close to the station and close to a convenient store. Room was satisfactory, a nice size for its price. Toilet and bath a little small but okay. All this considering how small Japanese hotels we have previously stayed in were. There is hot water in the lobby, a microwave and fridge in the room which is convenient.

Cons: Only stayed one night, the room smelled of cigarette smoke

Pros: Good location near to 2 train stations, restaurants and shops. The room is a good size compared to Japanese business hotels. The cleaning ladies were very pleasant and friendly. Some of the staff on the front desk were also really nice and helpful and went out of their way for us.

Cons: Mattress on our bunk bed was hard - you can feel the springs poking you when you lie on it. I had to sleep on top of the duvet. Air con in our room leaked. They have a lot of part time staff - a mixed bag! The lady that checked us in was not very accommodating and didn't make us feel welcome.

Pros: Location is good, clearly rooms, Nearly the cheap restaurant, the staff very friendly...

Cons: Room is not beautiful, bathroom, elevator are old and small

Pros: It was not the best hotel in terms of facilities and cleanliness but it was very comfortable and really close to the station. So overall, it was very worth the price we paid.

Cons: The elevator was so small.

Pros: Location Staff

Cons: No shower set

Pros: The location is very close to the JR line and metro line.

Cons: The lift was a disaster and very noisy.

Pros: Nearby jr station.i will stay back again if got chance.

Cons: Toilet difficult to flush.