Value for money
Distance to city centre
Distance to airport
|"Bed fantastic Shuttle great Pool beautiful."||(in 41 reviews)|
|"VERY friendly and helpful staff!"||(in 56 reviews)|
|"Everything was good and super excellent service."||(in 25 reviews)|
|"Worst hotel experience ever."||(in 22 reviews)|
|"food not great at all ."||(in 3 reviews)|
|"Outdated shower, lingering cigarette smell"||(in 6 reviews)|
|staff was friendly||in 132 reviews|
|shuttle to downtown||in 123 reviews|
|pool area||in 107 reviews|
|breakfast buffet||in 58 reviews|
|great hotel||in 57 reviews|
|excellent service||in 48 reviews|
|great location||in 46 reviews|
|resort fee||in 41 reviews|
|clean room||in 31 reviews|
|key west||in 27 reviews|
|cookies and bottled||in 26 reviews|
|duval street||in 23 reviews|
|excellent food||in 22 reviews|
|good shower||in 21 reviews|
|hot tub||in 20 reviews|
|comfortable beds||in 10 reviews|
|hilton honors||in 5 reviews|
Hourly shuttle to downtown
More searing available around the pool area
Heated pool and very hot hot tub
Music from pool area was very loud in evening and you need new speakers.
was OK for price, great staff though & hotel was nice
friendly & helpful shuttle drivers to downtown & staff was friendly &helpful
you don't get Hilton Honors points even for incidentals when booked through a 3rd party, that was a major fail
Love the cabanas and the pool.
The cabanas seemed to need a little upgraded. Starting to see some wear and tear.
Relatively good Key West experience
Free shuttle to the town Quiet location
Expensive but its Key West Rooms a little dated Pool is small, but not crowded when I was there
Expensive restaurant...$14.95 breakfast buffet with no other option unless you asked. "handicapped room" had no grab bar for getting out of the shower or beside the standard height toilet. Room needed sprucing up. Balcony door often stuck and was hard to open and also there was a three inch high ledge going out the door that was easy to trip over.
Friendly service,clean room,nice pool.Shuttle to airport
I didn't have a balcony
Great location - would visit again
Great location as close enough to everything but enough distance to get out of traffic/congested areas. Room was comfortable and large enough for a family of 4. Grateful for the mini fridge and microwave. Went to grocery store so we could at least have some food in our room. Would stay again.
Pool water was very warm and located with with hardly any shade. Could have misters out there to help with the extreme heat.
Pool area, rooms, clean.
Employees were very professional.
Air conditioning inside rooms are very noisy. Asked the front desk about that with response all rooms are like that. Needs some attention to fix that problem.
Short but sweet stay
The beds are super comfy. The food from room service was great.
Floor level. Could not use.
Cleanliness and freindliness of the staff.
The view from our room was overlooking the back parking lot and in the mornings it was noisy.
I felt comfortable and will come back again. Internet was very slow, and because of that I could not finish my work on timely maner.
Room service was quick but expensive
was not impressed by this place. For the money it costs you expect a certain standard of customer care. When we arrived we had to wait in a queue to be checked in. Then the receptionist decided to answer the phone and chat to his colleagues before acknowledging our presence. They allow pets, which is great when people take their dogs and leave in the hotel room all night and the dog barks constantly under the small hours of the morning! Would not stay here again.
Clean hotel, friendly staff. Location was a not so good but the free shutlle service helped.
Pool was not in use and this was not informed with the reservation.
DoubleTree Resort by Hilton Grand Key-Key West is close to the Old Town and a two-minute car or taxi ride to the airport. A few miles from Duval Street and the Ernest Hemingway Home, it is steps from Fort East Martello Museum, the State and Safe Harbors, Smather’s Beach, Mel Fisher Maritime Museum, Mel Fisher Maritime Museum, and the Fort Zachary Taylor Historic site. The Key West Aquarium, San Carlos Institute, and Harry S Truman Little White House are all minutes away. With the southernmost point of the continental United States so close by, it is a must for a business or leisure traveler, and spots like Mallory Square (noted for breathtaking sunsets) should be on the to do list.
It is an amenities-heavy hotel with a signature restaurant, Palm Haven Restaurant, pet-friendly policies, a full business services center as well as meeting rooms, gift shop, laundry, a lobby lounge, a baggage hold option, a fitness center and a pool with full towel and beach chair service. There is a tour desk and 24-hour front desk, too.
There are many rooms and suites available, but each of them comes with a balcony, great views, mini-refrigerators, premium WiFi and an HDTV. They also feature a hot beverage station with signature coffee, dual-line direct-dial phones, a workstation with ergonomic chair, premium bathrooms and spa toiletries, and daily housekeeping.
Close to some of the most famous spots in the area, the DoubleTree Resort by Hilton Grand Key-Key West has all that is needed to support a long and home-like stay.
based on 621 reviews
Value for money
Policies vary by room type and provider.
All reservations at DoubleTree Resort by Hilton Grand Key - Key West – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree Resort by Hilton Grand Key - Key West is located at 3990 South Roosevelt Boulevard in New Town, 5.1 km from the centre of Key West. Smathers Beach is the closest landmark to DoubleTree Resort by Hilton Grand Key - Key West.
Check-in time is 15:00 and check-out time is 11:00 at DoubleTree Resort by Hilton Grand Key - Key West.
No, DoubleTree Resort by Hilton Grand Key - Key West does not offer free Wi-Fi.
No, DoubleTree Resort by Hilton Grand Key - Key West does not offer free parking.
Yes, DoubleTree Resort by Hilton Grand Key - Key West offers free airport shuttle service.
DoubleTree Resort by Hilton Grand Key - Key West is 1 km from Key West.
Yes, DoubleTree Resort by Hilton Grand Key - Key West is a pet-friendly hotel.
Yes, DoubleTree Resort by Hilton Grand Key - Key West has a pool on-site.