- All reviews
Pros: Very nice people on staff. Checking back in at the end of my trip was easy.
Cons: The first car assigned to me had a check tire pressure warning light on. Manager pushed back when I requested another car. The second car looked great but their computer system couldn't assign it to me, and they spent about 20 minutes trying to reset it but couldn't resolve the issue. Finally I was upgraded to a third car. This car also had a warning light on, but it was related to the cruise control system and at this point I was very late, so I just didn't use cruise control.
Pros: Drop off no one at the airport at 400 am
Cons: Car out off alignment
Pros: Nothing about this experience was good. Our flight was delayed in departing from our home but we landed less than an hour after we were scheduled to in Tampa. when we landed, I had a voicemail on my phone from the company asking to confirm that we still wanted the vehicle. I immediately called them back and was told that our reservation was canceled because we missed our 1 hour pick-up window. So to recap, they called to confirm my rental reservation while I was mid-flight with no way to respond and they canceled our reservation when i didn't get back to them immediately. They also informed us that they did not have any other vehicles available. It was a busy holiday week and no other rental facilities had vehicles for customers who didn't already have reservations. We were left stranded in Tampa, unable to get to our final destination. The rental facility was unwilling to compensate us or work with us in any way, and they were fairly unapologetic about it. Needless to say, this was the worst car rental/customer service I have ever experienced.
Cons: If they hadn't cancelled our reservation and left us stranded in Tampa.
Pros: Good price for a holiday week.
Cons: Address given on confirmation email for pickup was not the correct location - took me to the return area, not the pickup area.
Pros: Team members seemed very customer-oriented.
Cons: I did hear that I might be charged for picking up my car an hour earlier. I have not seen the charge on my card. I hope not.
Pros: Great Drop off, very easy
Cons: Signs in airport could've been better. Passed right by it, went all the way to the area where the cars were, only to find out we had to circle back inside, find the rental counter to pay and sign papers and then return to the lot again to pick up the car.
Cons: I wasn't able to rent the car as my flights to Tampa did not match my rental dates. I only wanted a car for one day of my trip. They call me the night before I was to pick it up to ask for my flight number only to tell me they couldn't complete the reservation I book three weeks ago. I had to go with a different company and pay twice as much since there were very few cars available anywhere in Tampa. I will never rent from them in the future.
Cons: They were out of cars so they cancelled our cab on us.
Pros: The CS Representative, Paige, at check in was very helpful in explaining the options of using the special toll pass "Sunshine Pass" as well as what charges would be if I needed to extend my reservations a half days.
Pros: Staff was friendly but clueless....
Cons: My flight arrived late at Tampa, FL. When I picked up my rental car, Executive Car Rental charged me a late fee. WTF? Never renting there again. Such a ripoff. I'll stick with BUDGET and ENTERPRISE.
Cons: Unsafe car to drive. Reservation for mini van not honored, lied to about tolls. Outright fraud by executive employees Brian and Pony when returning vehicle. This company needs to be shut down
Pros: Staff was friendly and quick with the turn over.
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Where can I find Executive Car Rental hire cars in Tampa?
Address5409 Airport Service Rd
Phone+1 813 344 4359
FAQs about renting a car from Executive Car Rental in Tampa
How many car hire locations does Executive Car Rental have in Tampa?
Executive Car Rental has 1 car hire location in Tampa. Take a look at our Executive Car Rental hire location map to find the best car hires near you.
Does Executive Car Rental have a car hire location at the airport: Tampa airport (TPA)?
Does Executive Car Rental offer shuttle or airport pick-up services from Tampa airport (TPA)?
No (according to our data)