Guest reviews
Overall rating
4.8
Okay
Based on 769 reviews
Cleanliness
5.3
Comfort
5.1
Pick-up/Drop-off
4.5
Value for money
4.7
Pros
"Staff was friendly and helpful."
(in 217 reviews)
"Shuttle drivers very nice and helpful."
(in 40 reviews)
"Car was good, ran well."
(in 205 reviews)
Cons
"Terrible long line at pickup."
(in 71 reviews)
"Nothing, customer service was poor."
(in 43 reviews)
"Horrible experience with rude staff."
(in 87 reviews)
Recent reviews
Traveller rating
76
92
112
105
243
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2.0
Pros: There was nothing to like policies are discriminatory.
Cons: Rental company overall
review from
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10.0
Pros: The process was very easy to follow, and the car was in fantastic shape.
Cons: Executive Car Rental could use some more signage to direct traffic to their desk.
review from
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10.0
Pros: Sayed is an exceptional employee; friendly and knowledgeable, he made the entire rental experience more excellent! He deserves a salary increase. He cares about people and makes sure everything is good-to-go with the process and car. Make sure he gets a good bonus or raise.
Cons: We overlooked the FL resident portion and had to contact insurance company to verify we carried a policy and that it was transferrable to our rental car. Just a slight hiccup that took some additional time, but that’s not on the rental company, that was on us. A great company and great value.
review from
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9.6
Pros: Easy process
review from
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10.0
Pros: The whole process was just wonderful I will definitely consider again.
Cons: My total experience was awesome!
review from
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10.0
Cons: It was great!
review from
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6.0
Pros: The car was relatively new and comfortable
Cons: The check out experience was painfully slow. The desk was understaffed. No one was present when I turned the car in and I didn't know if I should just leave it there or not and this was during normal business hours.
review from
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10.0
Pros: Yes all was great
Cons: Nothing
review from
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2.0
Pros: Nothing. I will never use executive rental car again.
Cons: Everything. Executive is absolutely terrible.
review from
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2.0
Pros: Nothing!!
Cons: In Tampa they would not rent me a car because I didn't have a ticket showing my arrival date and leaving date. I was not told this when I made the reservation! Take this rental agency off you website and listings. This was a major inconvenience which cost me double what I had expected to pay. Kayak can and should do better.
review from
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6.0
Pros: I had a car that run well. I thought I was getting a small jeep
Cons: They oversold me on things i didn't need. I'd like to know I can trust the people I rent from. I felt a little ripped off
review from
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3.2
Pros: I could find the counter
Cons: They could have had a single car. They had none and lots of reservations.
review from
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Where can I find Executive Car Rental hire cars in Tampa?
Top tips for renting a car from Executive Car Rental in Tampa
- Economy car hires from Executive Car Rental in Tampa are around 26% cheaper than other car types, on average