Book Enterprise car hires in Tampa

Cons: Two of The tires kept loosing air. Enterprise was very unhelpful with the situation. The car was dirty and the gas tank was on empty. I had to fill it up after driving it off the rental lot. Zero stars.

Cons: Did not rent The site office was closed and understaffed. They ran out of vehicles. Went elsewhere

Cons: The price I was quoted on kayak was not what I was charged. I was charged twice as much. In enterprise defense I did ask for a bigger SUV. The additional amount for larger SUV was $20 more per day. When I checked out they charged me $423 extra for the upgrade. When I said it should only be $140 ($20 times 7 days) they said they couldn’t honor the Kayak base price. I paid the additional amount bc I needed bigger vehicle. I wished that I had been more clear with enterprise when discussing the total price difference. My recommendation is to verify with rental agency final price if you plan to upgrade.

Cons: Was told last minute car was not available, missed meeting and had to alter plans, called corporate, then found a van last minute, picked van up, very dirty and empty on gas!! Very disappointed and inconvenience was not addressed professionally.

Pros: Drop off at airport was a breeze

Cons: They over booked and had no cars when I arrived. Reservation was made 5 days in advance and made multiple excuses why they could not honor my reservation. After expressing my disgust with their service, 2 hours later they finally decided to get me a car get me out of there. ABSOLUTELY no customer service