Guest reviews
Overall rating
8.5
Excellent
Based on 13,476 reviews
Cleanliness
8.4
Comfort
8.5
Pick-up/Drop-off
8.2
Value for money
8.3
Pros
"Great Customer service, great price."
(in 1469 reviews)
"Service was great and friendly."
(in 5621 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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2.0
Pros: went to Enterprise counter at airport and CSR was very rude and inconsiderate, She finally intormed us that our car was actually reserved at another location across town and I would have to figure out how to get there to pick my car up. That was over an hour and a half from the airport! So we got to our hotel room and I called the CSR i originally made the reservation with, he confirmed that my rental was in fact reserved at the far away location, and asked me to allow him to call me back, I said sure and we haven't heard from anyone from enterprise at all. I planned to call kayak and demand a refund as we never took possession of the rental car we paid for, fortunately, we didn't need the car after all.
Cons: Um... I don't know, maybe actually deliver on your promises and actually provide your paying customers with the cars they've paid for...
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10.0
Pros: Very pleasant.
Cons: Offer discounts to loyalty customers.
review from
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8.0
Cons: Hard time understanding check in people. Over priced for just using a couple hours. Have not heard from check out.
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10.0
Pros: Very accommodating
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6.4
Pros: Yes
review from
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2.0
Cons: They could have been open when we got there in the middle of the afternoon on a Saturday.
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9.2
Pros: Dan from Enterprise called and made sure all was going well with the rental and advised if I needed anything to simply reach out. I thought that was very nice of him/company!
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9.6
Pros: That they had the headlights set to auto and showed me how to use other options. The guy was very helpful and friendly.
Cons: There was a long line when I dropped off. I wish I had know I could just drop off the key and go. There was a box but it seemed like that was for after-hours.
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10.0
Pros: The staff was very friendly.
Cons: There was a line and a wait.
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2.0
Cons: I had to cancel my reservation because my flight was delayed and the rental company was closed so I had to re-book with the Enterprise in the Airport which cost me almost $100.00 more.
review from
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7.6
Pros: Fast reliable service
Cons: Other companies have better rates. Enterprise can bring its rates down a bit
review from
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10.0
Pros: Quick service when returning to the airport
review from
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10.0
Pros: Very pleasant.
Cons: Offer discounts to loyalty customers.
review from
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10.0
Pros: Very accommodating
review from
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9.2
Pros: Dan from Enterprise called and made sure all was going well with the rental and advised if I needed anything to simply reach out. I thought that was very nice of him/company!
review from
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9.6
Pros: That they had the headlights set to auto and showed me how to use other options. The guy was very helpful and friendly.
Cons: There was a long line when I dropped off. I wish I had know I could just drop off the key and go. There was a box but it seemed like that was for after-hours.
review from
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10.0
Pros: The staff was very friendly.
Cons: There was a line and a wait.
review from
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10.0
Pros: Quick service when returning to the airport
review from
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2.0
Pros: went to Enterprise counter at airport and CSR was very rude and inconsiderate, She finally intormed us that our car was actually reserved at another location across town and I would have to figure out how to get there to pick my car up. That was over an hour and a half from the airport! So we got to our hotel room and I called the CSR i originally made the reservation with, he confirmed that my rental was in fact reserved at the far away location, and asked me to allow him to call me back, I said sure and we haven't heard from anyone from enterprise at all. I planned to call kayak and demand a refund as we never took possession of the rental car we paid for, fortunately, we didn't need the car after all.
Cons: Um... I don't know, maybe actually deliver on your promises and actually provide your paying customers with the cars they've paid for...
review from
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6.4
Pros: Yes
review from
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2.0
Cons: They could have been open when we got there in the middle of the afternoon on a Saturday.
review from
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2.0
Cons: I had to cancel my reservation because my flight was delayed and the rental company was closed so I had to re-book with the Enterprise in the Airport which cost me almost $100.00 more.
review from
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Where can I find Enterprise hire cars in Tampa?
3909 W Hillsborough Ave, Enterprise car rentals
Address
3909 W Hillsborough AveHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 10:00 - 13:00 |
Phone
+1 813 885 5611FAQs about renting a car from Enterprise in Tampa
How many car hire locations does Enterprise have in Tampa?
Enterprise has 20 car hire locations in Tampa. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Tampa airport (TPA)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Tampa airport (TPA)?
Yes