Book Dollar hire cars in Tampa

Reviews for Dollar in Tampa

Recent reviews

Traveller rating

Wonderful

20

Very Good

11

Good

4

Okay

11

Fair

0

Mediocre

0

Poor

23

10.0

Great, quick service at the counter and car was ready to go in the garage. I came a bit early and they were still able to accommodate with no issueReviewed 22 Apr 2024

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6.0

I didn't appreciate the "nickle and diming"; the final price was almost 3 times what was advertised with all the added fees and taxes etc. They should be far more transparent with the final cost to the customer. Staff are upselling to the benefit of the business and not necessarily that of the customer. I was offered a transponder but after closer inspection it would have been cheaper for me to pay for the tolls. This was very disappointing; I recommend better training and customer sensitivity workshops.Reviewed 27 Mar 2024

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2.0

The pickup experience was horrendous, took almost 2.5 hours. The initial check-in line was extremely long. Once check-in was completed and instructed to go to lower floor to pickup car, you had to find an employee to put your name on a waitlist. The system was chaotic and unorganized. The entire process took 2.5 hours, I was late to meet friends for lunch and delayed my entire schedule. I was only in town for a night and required me to make alternate arrangements. Lastly, I was billed incorrectly and charged for refueling, even though I returned it at the same level I took the car.Reviewed 1 Feb 2024

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2.0

My experience with the TAMPA AIRPORT DOLLAR RENTAL HAS BEEN UTTERLY DISGUSTING. They put me and my mother in a 2018 Nissan Rogue when here we are a few weeks shy of 2024. When you turned the wheel it made a horrible sound, the charging ports didn't work, the trunk didn't open and when you were at a stop light or idling it would shake and sputter. So I decided to drive 45 minutes back to the airport to get something better. Upon doing so they seemed to be annoyed with me. So after feeling that way I didn't want to complain when the car they exchanged with REEKED LIKE CIGARETTES. Me and my mother decided to just go buy some air fresheners and deal with it. We never mentioned the smell and now I 100% regret it. A few days after returning from Vacation I check my credit card and notice they charged me $400 dollars. I call customer service and am told I was charged that for a "cleaning fee for smoking in the vehicle" so I am now in the process of trying to dispute this charge. I have asked several times to see the notes from the previous person that rented the car to see if it was noted about it smelling like smoke and was told they aren't allowed to give me that information. DISGUSTING SCAMMING COMPANY.Reviewed 7 Dec 2023

review from

8.0

Had the choice of picking which vehicle I would like to drive. The Nissan Rogue that I was given had 54,000 plus miles and shook when driven above 60 miles per hour. It had a number of door dings which concerned me before I drove off the lot. The attendant was helpful in reassuring me that none of the blemishes identified would register as damage that I caused when returned.Reviewed 15 Nov 2023

review from

8.0

It was good. Car was ready at pick up and drop off was easy/quick. I would have liked more information about driving / charging the EV as it was my first experience with one.Reviewed 9 Nov 2023

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4.0

The pickup window didn't have keys to any vehicles at Tampa Airport and there was a line of customers waiting.Reviewed 14 Mar 2023

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2.0

Pros:This was the worst experience I have ever had with a car rental company. The associated who was to help us, didn't. He not only gave me information that was never shared ahead of time, but then when we pushed back he just said "Do you want the car or not". I have never been treated that way. We left and went to Alamo and received the best experience ever. We even were given a much cheaper price.Cons:Do not use Dollar. I observed them treating other customers the same way. One associate was even speaking to friends while trying to help another customer. Those customers just walked away. Such poor customer service.Reviewed 28 May 2021

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6.0

Cons:Almost a 2 hour wait in line to get the car!!Reviewed 24 May 2021

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4.0

Pros:Drop off was easy.Cons:There was one agent working on a Saturday afternoon so the line took 1.5hrs to get to the rental counter. Once we got to the counter, the agent told us where to pick up our car and that someone would meet us there. The area he directed us to for our car was empty, no cars. When we finally tracked down what we thought was a clean car and someone to us it was another 25 minutes. While leaving the garage we realized the car was not clean at all. There was trash on the floor, sand on the inside of the doors and pieces of food all over. The check out person didn’t seem to care. As we left the rental car center and proceeded to get on the highway the car started shaking severely at 45 mph. I called Dollar to let them know about the cleanliness and the shaking. The first agent I spoke to told me to fill out something online about the cleanliness that didn’t exist. She then transferred me to someone else. I waited another hour on hold to explain the shaking issue primarily so I wouldn’t be responsible for the damage. No one ever answered. Everything about this could have been better.Reviewed 19 May 2021

review from

4.0

Pros:The car was clean and well maintained. Being offered a choice of vehicles was great.Cons:We were not informed of Florida Toll road processes. Since we did not set up toll road options when renting we were unable to use FL tolls without added expense. We also were told we could not add a spouse as an additional driver without an added fee. That was very annoying. It was clear the individual who checked us in hated his job and the customers he was helping.Reviewed 13 May 2021

review from

2.0

Pros:The car was clean, drop off easyCons:The pickup line in Tampa airport was at least 30 people deep. The only rental company that had a line that long. We waited over an hour to make it to the counter. The cost was outrageous for 4 days. About 400.00 for a intermediate car.Reviewed 11 May 2021

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• What additional services does Dollar Car Rental in Tampa have?

  If you are new to town, the Dollar car rental facility's highly trained staff can assist you in installing and programming GPS services to help you easily navigate Tampa. The car rental company also provides vehicles for handicapped drivers. These vehicles feature hand controls and spinner knobs, and reservations can be confirmed up to 8 hours before the pick-up time at no extra charge. The pick-up station car lot has designated accessible parking for people with limited mobility.

• Where can I park my rental car in Tampa?

  There are numerous parking options in Tampa, including street parking and parking garages. As a result, if you rent a car from Dollar Car Rental, you won't have to worry about finding a safe parking spot. While in the city center, you can find safe parking at 717 Parking Lot LO2, Madison Building Garage, and 717 Parking Lot 12 at a small fee. Metered street parking typically costs $2 per hour, and parking is allowed for up to 2 hours.

• Why is it advisable to reserve a car in advance from Dollar car rental in Tampa?

  When visiting Tampa, renting a car from Dollar Car Rental in advance has numerous advantages. When you reserve your car ahead of time, you ensure that you will have the car you want on the date you arrive. Some highly demanded vehicles, such as SUVs and minivans, can prove difficult to get at the last minute. Another benefit of booking your rental car early is that the earlier you book, the more money you save.

• What is the most popular car hire from Dollar in Tampa?

  Full-size (Nissan Pathfinder or similar) is the most frequently booked car hire type from Dollar in Tampa.

• How many car hire locations does Dollar have in Tampa?

  Dollar has 1 hire location in Tampa. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: Tampa airport (TPA)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Tampa airport (TPA)?

  Yes