Book Ace hire cars in Tampa

Reviews for Ace in Tampa

Recent reviews

Traveller rating

Wonderful

20

Very Good

11

Good

5

Okay

25

Fair

11

Mediocre

0

Poor

32

Find reviews that mention:

car was cleancustomer service

get the carcar was dirty

car availableper day

shuttle from the airportnever rent

great pricecredit card

friendly staffeven though

car insurance

4.0

Car was ok. Older model (probably hence the cheaper price). Absolutely have to bring insurance card otherwise you will not be able to get your car. Rented from many different rental companies and have never had to bring a physical card to get a rental. As I received my vehicle, I was given a paper to fill out of any existing dents or tears. This, again is something I have never had to do with no other rental company. Felt like I was doing someone else’s job but ok. Otherwise okay, convenient in airport pickup and drop off.Reviewed 20 Dec 2022

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4.0

Staff is very friendly and helpful Car with dents, scratches, dirty/stains, older modelReviewed 8 Oct 2022

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6.0

Expensive.Reviewed 9 Feb 2022

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4.0

What you order online versus what you get when you actually pick up your vehicle are 2 very different things. Then when you ask about getting a vehicle that’s to spec of what you ordered they try to charge you significantly more money. I won’t be renting from Ace again.Reviewed 22 Nov 2021

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8.0

Staffing and time needed retrieve car was too long. Took 40 minutes to pick up the car. Drop off was very good.Reviewed 21 Nov 2021

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1.9

I had to cancel the trip and I approached both priceline and Ace and they did not refund me and were extremely rude. Will never buy again from any of youReviewed 30 Jul 2021

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5.9

It took a LONG time to even get through the line to rent the car. Only one worker. Then when we went to get the car one of the drivers that brought up the cars was a huge jerk. Car was pretty clean except there was a lot of chips between the passenger seat and console.Reviewed 26 Jul 2021

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2.0

Cons:They gave away our reservation and I had to go with another company. They did help me with that, though.Reviewed 13 Jun 2021

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4.0

Pros:My Representative was pleasant.Cons:Only reason I ended up at ACE is because they were the only one that had a car for the time period I needed a car. They the reps are super hard sell on all the up charges when just the base rental fee was high to begin with. Not sure I would call a Nissan Versa a mid-sized car, but that was the 'similar' sized car that I had to take. Would be the last choice again.Reviewed 1 Apr 2021

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8.0

Cons:I feel like the customer service person kept adding on extra and by the time I was done my bill was over $500 and when I booked it was around $250. She tried to add insurance until I caught that. Then told me there were tolls everywhere so then added on for tolls. I didn’t hit one toll booth. I just get money money back for tolls because it’s a scams. You would b able to tell if I hit a toll. I will not use this service only because the customer service was sneaky. I don’t like that and the toll booth is a scam.Reviewed 13 Mar 2021

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6.0

Pros:The sales guy tried to charge me more and upgrade my car for more $. The guy i got the car from and dropped it off too was very niceCons:Sales guy could have been less pushyReviewed 9 Mar 2021

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2.0

Pros:The price that I got when I first made the reservationCons:If you guys could include in the total booking fee the Ensurance fees as deposits needed on arrival.Reviewed 8 Feb 2021

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• What is the most popular car hire from Ace in Tampa?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Ace in Tampa.

• How many car hire locations does Ace have in Tampa?

  Ace has 1 hire location in Tampa. Take a look at our Ace hire location map to find the best car hire near you.

• Does Ace have a car hire location at the airport: Tampa airport (TPA)?

  Yes

• Does Ace offer shuttle or airport pick-up services from Tampa airport (TPA)?

  No (according to our data)