Guest reviews
Overall rating
8.5
Excellent
Based on 13,034 reviews
Cleanliness
8.7
Comfort
8.7
Pick-up/Drop-off
8.6
Value for money
8.5
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
Traveller rating
107
30
24
5
12
Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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6.0
Cons: The car that I got needed oil change they told me that I can go get the oil change myself but it would be free I felt like I didn’t have to do that the car had problems I had to change to another car but I couldn’t do that for about five days because they kept telling me they didn’t have any cars available once I got the other car I was satisfied after that but it took me almost 2 weeks better communication
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10.0
Cons: Smooth transaction start to finish.
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8.0
Cons: They “upgraded” me to a CUV with worse gas mileage. It’d be nice if they had the car I reserved.
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10.0
Pros: The staff was friendly and quick. I had to extend the rental to another week and the staff was helpful to assist.
Cons: Nothing.
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2.0
Pros: I may have something to say but they overbooked and didn't even have a rental car for me
Cons: Enterprise overbooked cars and didn't even have one for me and corporate never called me back either so over the holidays and traveling it's not a good time to say oh I don't have a car for you
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10.0
Pros: The staff was overly welcoming, friendly, helpful, and efficient at both pick up and drop off. No issues with vehicle at all.
Cons: This was an exceptional experience, it couldn’t have gone any better.
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10.0
Pros: Staff was super easy. Process was quick and friendly.
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10.0
Pros: Easy in, easy out
Cons: N/A
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9.6
Pros: The convenience of pick up and drop off Quickly moving thru the process of each activity
Cons: Everything worked as it should... I would have like a little lower rate but it worked out
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8.0
Pros: Customer service was great. The first vehicle I was given (a Hyundai) had a funny noise as I left the airport so I returned and they gave me a Jag SUV.
Cons: I purchased insurance when I rented from Kayak. Enterprise told me that policy was worthless and was not through them.
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9.6
Pros: Easy pickup great vehicle.
Cons: Kind of pricy per day rate.
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10.0
Pros: The staff were great! Drop off went very quickly!
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Where can I find Enterprise hire cars in Indianapolis?
5110 Lafayette Road, Enterprise car rentals
Address
5110 Lafayette RoadHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 12:00 - 16:00 |
Phone
+1 317 299 0711FAQs about renting a car from Enterprise in Indianapolis
How many car hire locations does Enterprise have in Indianapolis?
Enterprise has 18 car hire locations in Indianapolis. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Indianapolis airport (IND)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Indianapolis airport (IND)?
Yes