Cons: Had to wait 30 minutes in line. The clerk looked for my reservation on Hertz instead of Thrifty. The did t tell me the car was in the Hertz parking lot instead of Thrifty. Will never rent with them again.
Cons: Need an additional person at rental counter, She was very efficient, but one is not enough for 3 rental agencies.
Cons: That when i rent the car it was not the car that i rent and i have to pay more for a bigger
Pros: Yes the staffs are excellent
Cons: The airport pick up was confusing
Cons: I reserved through you guys and got my receipt for 171.00. I was charged 1086.00
Pros: Easy and friendly
Cons: More agents on duty
Pros: The staff, omg she was the best ever. Great customer service Thrifty keep it that way
Cons: had more workers
Pros: How friendly the employees were and how easy the check in and out process was.
Pros: The Hyundai Tucson was very clean and comfortable
Cons: My flight was delayed and the Thrifty rental counter closed before I arrived. No local or manager number to call. I was stranded at the airport late at night. I had to use alternate transportation that night and return to the airport to pick up the rental car the next morning. Then, Thrifty refused to modify my rental contract for the adjusted period of time. So I was stranded without a car and paid for a day I did not use. I filed a complaint but no acknowledgement or resolution.
Pros: The staff was very nice, friendly and helpful.
Cons: Late with my car, rude staff, screwed me on options that i did not want.
Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Thrifty in Indianapolis.
Thrifty has 1 car hire location in Indianapolis. Take a look at our Thrifty hire location map to find the best car hires near you.