Book Hertz hire cars in Indianapolis

Indianapolis, IN, United States
25 Oct — 1 Nov
Indianapolis, IN, United States
Mon 25/10
Noon
Mon 1/11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Indianapolis

Overall rating6.9 GoodBased on 148 reviews
Cleanliness
7.4
Comfort
7.3
Overall
6.7
Pick-up/Drop-off
6.8
Value for money
6.8

Recent reviews

Traveller rating
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Find reviews that mention:
2.8
Cons:We reserved a car about 3 hours before we needed it (emergency situation) and when we arrived they told us there were no cars!? If there are not cars, do not allow people to make reservations thinking they have a car! We would have gone somewhere else. Awful.Reviewed 27 Sep 2020
review fromkayak
4.0
Pros:I was quote a total of $176.00 on the phone and was total that was all taxes and ete, then when I go to get the car now it's $201 because of taxes. I feel I was lied too.Cons:The car itself was not very clean and had dents on it, even the front license plate was bent out. Very disappointed in Hertz!!Reviewed 11 Jan 2021
review fromkayak
4.0
Pros:I booked a car the previous night and when I showed up they said they booked my car to someone else. I understand it was it was a surge weekend but a service like this should inform the customer so they are not left stranded. Not inclined to come back.Cons:Inform the customer if you are unable to fulfill a rental agreement.Reviewed 5 Sep 2020
review fromkayak
4.8
Ok Car, worst stuff I’ve ever dealt withPros:The car took us where we needed to go and backCons:Unprofessional and rude staff, very disappointing and disheartening experienceReviewed 2 Feb 2018
review fromkayak
2.0
Pros:Nothing.Cons:Ten days in advance, I paid and reserved an SUV for noon on 9/26/2020. When I arrived at 11:55am, I was told they had no vehicles available. I was told to come back later (2 pm) and they MIGHT have a car available then. Poor customer service. I had to change my plans and wait to pick up a vehicle from another company the next day as well as pay for another rental. I was told to call the Hertz customer service line to get a refund. I called and the representative told me they had no cars available at any of their locations. I requested a refund, I was told I would be refunded and emailed within an hour of the receipt showing the refund. That never happened. I am now disputing the charges with my credit card company.Reviewed 30 Sep 2020
review fromkayak
8.4
Pros:YesReviewed 5 Nov 2020
review fromkayak
6.4
Cons:I was NOT notified that you were taking a 200 dollar deposit when I booked with Kayak. When will I get that returned to me?Reviewed 18 Oct 2020
review fromkayak
5.6
Pros:Pick up was fine.Cons:my return near Loveland, Ohio was a place that afternoon was closed. Was not noted on my ticket. We had to drop off in another town, this was on a Saturday. When staff got there that next Monday they said it was returned on Monday. I called customer service (was end of September) and they have still not refunded my money. Today is Oct. 24th. The last time I talked to Customer service they said they were understaffed ! Time of a lot more calls !!!Reviewed 25 Oct 2020
review fromkayak
10.0
Pros:All staff in Indy airport were excellent, friendly and very helpful.Reviewed 27 Oct 2020
review fromkayak
10.0
Convenient, fast, and friendlyPros:Loved that the pickup area was onsite at the airport. Maybe because of the time I got there, there was no waiting. Checkout was prompt, easy, and staff was friendly and helpful. I liked that I did not have to document every single scratch or dent on the car before I left. I like that cars are equipped with toll sensors so that if I accidentally get on to a toll road, although I will have to pay the toll, there's no additional penalty/fees. I was given XM radio free of charge and that just put the icing on the cake. Very happy!Reviewed 17 Aug 2017
review fromkayak
2.0
Cons:Scheduled a car far in advance to take my family on vacation. The store closed at 5:30, and we received a voicemail at 6 stating that the didn’t have a car. Thinking that they just didn’t have my rental car type, I started to leave for Hertz and called. Sure enough they “had no cars” when I called on my way for my reservation. They “refunded” my money but I ended up spending $150 more and had to scramble to find a car for a family vacation. What a poor way to do business. Save your time and $ and book with a different company. Very disappointing!!Reviewed 20 Oct 2019
review fromkayak
6.0
Pros:Drop off was fine and the car itself was clean and ready to go.Cons:When I arrived to get the car they said I had already picked it up but they had actually given the car I rented to someone else and it took longer than it should have to get me on my way. Also, they tried to charge me a deposit after I left and never discussed this with me.Reviewed 22 Apr 2021
review fromkayak

Where can I find Hertz hire cars in Indianapolis?

7800 Col H Weir Cook Mem Dr, Hertz car hires

Address

7800 Col H Weir Cook Mem Dr

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+1 317 315 1700

Address

1321 N Shadeland Ave

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 317 353 2173

Good to know

Most popular location

7800 Col H Weir Cook Mem Dr

Most popular car type

Compact

Top tips for hiring a car from Hertz in Indianapolis

  • Compact car hires from Hertz in Indianapolis are around 52% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Indianapolis

  • Compact (Ford Focus or similar) is the most frequently booked car hire type from Hertz in Indianapolis.

  • Hertz has 2 car hire locations in Indianapolis. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes