Book Budget hire cars in Indianapolis

Reviews for Budget in Indianapolis

Recent reviews

Traveller rating

Wonderful

29

Very Good

8

Good

5

Okay

9

Fair

1

Mediocre

0

Poor

19

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car was cleanpick up and drop

get the carfriendly staff

car availablenext day

returned the carcredit card

10.0

No surprises, love that! Only complaint was the car was dirty on the outside, they couldn’t wash it because it was too cold. I could have requested a $15 credit, but I had to go back into the office and request it at the counter. Why make me jump through hoops? Just issue the credit, that’s how you treat your customers.Reviewed 25 Jan 2023

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4.0

Budget provided an old Jeep with nearly 200K miles on it that didn’t drive well, and was not clean - it and still had someone else’s trash in it. Not impressed. The pick up took nearly an hour in queue however the agent was friendly.Reviewed 31 Oct 2022

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4.0

We reserved a minivan. We checked in, signed off on paperwork, etc. The man went to grab the car and pulled around in an suv. Never did he say they didn’t have the minivan we reserved. When I asked at that moment, he said it was Fall Break and that was all they had. I asked if he could check with another location and he told me I could check with the airport.Reviewed 9 Oct 2022

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2.0

The services I received were poor and unexpected. The gas tank was half filled when I picked up the car, but I filled it upon return The price at hire was increased on my bill and there was no explanation as to the increase. This practice is wrong and unfair to customers. Thank you.Reviewed 24 Aug 2022

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4.0

Long line at pickup, pleasant agent. Car had not been cleaned. Car shakes at 60 MPH and above so obvious problem with wheel balance and/or alignment. A/C worked but not real well. Return was very efficient.Reviewed 15 Aug 2022

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10.0

Very easy check in and out, gave me a nice clean car, it's all goodReviewed 7 Jul 2022

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2.0

They were an hour and 30 minutes late on having car ready which it me behind on my schedule. Instead of driving till midnight I was driving till 1:30am on my first planned leg of my trip.Reviewed 3 Jul 2022

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8.0

Budget had a car for me when I arrived to pick it up, and I was nervous that they wouldn't given the issues that many rental car companies are having these days. However, it wasn't the car type that I had opted for. Also - I had requested a 12:00pm pick-up of the car on a Sunday. What I didn't know is that the Budget office that I rented from closes at 12:00 on Sundays. There should have been a warning to me that the office would be closed if I arrived when I said I was going to arrive.Reviewed 28 Jun 2022

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10.0

Amazing customer service 😍Reviewed 2 May 2022

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10.0

Pickup and drop off were easy and fast. Car was spotless, with no odor or perfume smell.Reviewed 28 Apr 2022

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4.0

They didn’t show us our car so we took the wrong car by mistake. No one helped us move our luggage to the correct car.Reviewed 18 Apr 2022

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2.0

Address isn't where you go for pickup, employee wouldn't speak up over the airport noise, took 20 minutes to say my reservation wasn't there, then say he could get me something cheaper, then say oops he misread my pickup day and he had to use my original reservation. What Priceline said would be $140s magically turned into $370s. I agreed to pay for gas in the tank and what he told me was a $30 insurance policy, which does NOT explain the difference. Next was waiting in a freezing, damp parking garage with no place to sit while it took another >20 minutes of them giving me the runaround saying the car was on its way when it wasn't, then eventually giving me a car that wasn't what I reserved. I will NEVER in my life use Budget again. They're thieves and the whole process was a nightmare.Reviewed 14 Apr 2022

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• What is the most popular car hire from Budget in Indianapolis?

  Economy (Class Economy Car or similar) is the most frequently booked car hire type from Budget in Indianapolis.

• How many car hire locations does Budget have in Indianapolis?

  Budget has 9 hire locations in Indianapolis. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Indianapolis airport (IND)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes