Book Airport Van hire cars in Indianapolis

Indianapolis, IN, United States
24 Oct — 31 Oct
Indianapolis, IN, United States
Sun 24/10
Noon
Sun 31/10
Noon
Driver's age:

Pros

"Yes the ."(in 95 reviews)
"Easy off."(in 42 reviews)
"The can was in "(in 11 reviews)

Cons

" was horrible."(in 15 reviews)
" will never use AVR"(in 28 reviews)
" was terrible/non existent."(in 4 reviews)

Reviews for Airport Van in Indianapolis

Overall rating7.8 GoodBased on 30 reviews
Cleanliness
7.4
Comfort
8.0
Overall
7.9
Pick-up/Drop-off
7.7
Value for money
8.3

Recent reviews

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8.0
Overall good, but the pickup/dropoff situation isPros:Getting the vehicle once I was at the location was easy and quick. Vehicle itself was fantastic. New, clean, wonderful rental. Great price on it as well. We had some trouble with the shuttle situation, but they made it right by getting us a taxi to get there.Cons:The shuttle situation isn't great. The shuttle for us never came when we got to the airport. So we had to take a taxi. And when dropping the car off, we again had issues with the shuttle. I called the place like AVR instructed me to, but the shuttle people seemed to have absolutely no idea why they would pick me up, nor any idea that there was any kind of agreement between the shuttle service and AVR. It was weird. Fortunately, they gave me a ride anyway after some small conversation. But it was sketchy.Reviewed 4 Nov 2015
review fromkayak
6.8
Great price, but... surprise...Pros:The staff was easy to work with and friendly. The rental rate of the van was a steal! The van was relatively clean. Shuttle service provided at no extra charge from Indianapolis Airport to the off-site rental location.Cons:When I reserved the van online, there was no mention of the $150.00 required deposit, which wouldn't get refunded back to my debit to account for 7-10 business days. That wasn't mentioned until after they ran the transaction on my debit card when I came to pick up the van. If I had known, I could have given them a credit card and still had the cash available on my debit during my vacation.Reviewed 21 Oct 2015
review fromkayak
6.4
Pros:Price was good until I realized I had to pay extra for multiple drivers.Cons:I specificallly asked for a smoke free van and it was not. Smelled horribleReviewed 26 Oct 2016
review fromkayak
9.6
Great pricesPros:Prices for a similar mini-van were about half as much as the other major rental companies. They also had short notice availability the week of Thanksgiving. I am local to the area so picked up and dropped off directly at their facility (not from airport). Were not too pushy about getting the extra insurance either. which is nice.Cons:I thought about dropping the vehicle off after hours, but they would charge me an extra $20, so I did not. Also, they charge your credit card $150 deposit up front (the tell you about it so no surprise). The issue is that they actually charge the card the deposit instead of how most places just put it on as a pending charge and then it clears out when you return. With them, I have to wait for a true credit to be issued back to my card. Small inconvenience, but not a huge issue. Just something to keep in mind.Reviewed 4 Dec 2015
review fromkayak
8.0
Rental experiencePros:The friendly service.Cons:Wasn't told the office was closing early the day of my return. The time of pickup should've been the time I got possession of the van, which made ! my return 15 minutes early.Reviewed 4 Sep 2016
review fromkayak
7.2
customer service lies!!Cons:The employee at pick up was told that I was denying the insurance because I bought it online when I paid for the rental. I don't know if it was a mistake or not but I had to pay more at pick up and she said that it was a deposit and that it would be returned to my account upon drop off. When I dropped off the van I was told that it was for insurance and it would not be returned. I am still trying to get my money back for that through there 1-800 number.Reviewed 8 Jun 2016
review fromkayak
7.2
Value, but that's itPros:Price Correct VehicleCons:Vehicle was not clean on the inside. There was dried up skittles in the cup holders. There was too much dried up buffing wax on the outside, where the location personnel tried to buff out scratches. The vehicle kept reminding me to change the oil every time, I turned it on. This was clear as scratchy engine noise was evident each time I accelerated.Reviewed 17 Feb 2016
review fromkayak
10.0
on timePros:new carsReviewed 2 Nov 2015
review fromkayak
10.0
Pros:I liked the price, unlimited mileage, easy access to location near airportCons:I would have preferred a 15 passenger van with room for luggage behind the last row of seats, the back seat.Reviewed 13 Jun 2016
review fromkayak
10.0
Last minute van bookingPros:Airport Van Rental was easy to deal with, and top notch professionally. We got an exceptional rate, on a difficult to rent vehicle, at the last minute. I would rent from them again in a heartbeat.Cons:N/AReviewed 25 Oct 2015
review fromkayak
3.6
Pros:The price was reasonableCons:You get what you pay for. The van did not have a TV, power doors, the rear windows did not let down, and no rear back up camera. The staff was also unkind.Reviewed 11 Oct 2016
review fromkayak
8.8
Excellent Service, but Bad AdvertistingPros:The folks who helped me out were wonderful, the van itself was in excellent condition, but the state of the outside of the van was quite dirty. It was really very personable, and kind and gracious customer service (I sometimes feel like a number in the system with rental car companies). I was disappointed that I had to ride in a car for 15-20 minutes after getting to the airport terminal. I was in town for 8 hours, and so it was very important I didn't waste time by travelling to an off-airport site for a rental car. It said 'in the terminal' for advertising, but its not near the airport at all.Reviewed 1 Mar 2016
review fromkayak

Where can I find Airport Van hire cars in Indianapolis?

8639 West Washington St., Airport Van car hires

Address

8639 West Washington St.

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+1 877 826 4680

Address

2160, South Lynhurst Drive

Good to know

Most popular car type

Compact

Top tips for hiring a car from Airport Van in Indianapolis

  • Compact car hires from Airport Van in Indianapolis are around 52% cheaper than other car types, on average

FAQs about hiring a car from Airport Van in Indianapolis

  • Compact (Ford Focus or similar) is the most frequently booked car hire type from Airport Van in Indianapolis.

  • Airport Van has 2 car hire locations in Indianapolis. Take a look at our Airport Van hire location map to find the best car hires near you.

  • Yes

  • No (according to our data)