Pros: "Lay flat beds and vegetarian food"
Cons: "The luggage was mishandled when we got to EWR. Landed 9:15, got my luggage at 10:45"
Pros: "Friendly crew"
Cons: "Free WiFi"
Pros: "Crew was great."
Cons: "There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket."
Pros: "Everything was amazing, I would say best airlines from Male to Dubai. Crew is super amazing as well."
Pros: "I am a very tall man, 205cm, and I am always worried when I travel that I would not get the first raw or emergency seat. But Emirates always pays attention to my problem. And the economy class seats on Emirates have more leg rooms than on other airlines."
Cons: "I could not use the onboard wifi on the flight from Jakarta to Dubai (Boeing 777 300er) and from Dubai to Amsterdam (Airbus A380)."
Pros: "The comfort, crew and entertainment."
Cons: "The boarding."
Cons: "Seat was not comfortable. Push back was not working"
Pros: "The crew were superlative."
Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"
Pros: "First time we flew on business on international (we upgraded)."
Pros: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Cons: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Cons: "No choices for the quran listening."
Cons: "Child kicking seat from behind for entire flight"
Pros: "The ICE entertainment"
Cons: "The leg room is a bit small"
Pros: "We landed"
Cons: "Cramped, terrible food."
Pros: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Cons: "Restrooms, even before flight took off, smelled of urine like they had not been cleaned. Lines to use them were very long. Leg room SUCKED (and I am not a big person).....maybe 30-31 inches, but my knees were banging up against the seat in front of me!!! I booked this ticket thinking that economy would have more room than US-based carriers and it did not. It did not help to have a very large man spilling over into my seat from the middle seat (although he was very nice....still resent paying for a seat I don't have full "bandwidth" for),"
Pros: "Excellent all round.a"
Pros: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Cons: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Cons: "I don't need to be forced to look at advertisement of Dubai airport and then Dubai itself right before landing, when I have 10 minutes of movie left"
Pros: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Cons: "A lot of background noise when using the supplied headphones"
Cons: "cabin crew's service - men far behind women esp.when serving food. Not up to the mark."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "Staff is very good. Always smile on face."
Pros: "Nice comfortable seat in business class on A380"
Cons: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."
Cons: "Being late and have 24 layover at Dubai . Am still at dubai"
Cons: "Did not happen. Flight was purchased fraudulently and fortunately was caught by Emirates and Amex. Please REMOVE all my contact information from your website"
Pros: "I forgot my laptop in the flight and called almost inertial but could not find it yet."
Pros: "I loved the crew. Very helpful. Katarina was very helpfull"
Cons: "I sat next to the bathrooms"
Pros: "I loved everything from the food, the crew, the in flight entertainment."
Cons: "I think this is hard to fix which is the comfort level. I was not avale to sleep well as the seats were a bit stiff. But it still one of the better seats I have been on for a long flight."
Pros: "Movie choices"
Cons: "Checkin services Staff attitude"
Pros: "I can't believe how nice this was for getting such a good price. Good space, Tons of movies, super attentive staff."
Pros: "Emirates is still the best option for travel from Seattle to South Asia. Flight time is convenient and boarding process is flawless as always,"
Cons: "In flight meal service and staff attention is not the same as a few years ago. The fees on advance seat selection is ridiculous. After spending close to two grand on a return ticket, Emirates wants me to spend another 40 bucks each way to heya seat of my choice ?"
Pros: "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."
Cons: "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."
Pros: "Excellent service and accommodation in business class. Could not have asked for more"
Cons: "Nothing to memtion"
Pros: "Crew very kind"
Cons: "food not very good"
Cons: "Crammed, staff poor"
Pros: "Friendly staff, great movies"
Pros: "Price on my ticket was great and comfort was good"
Cons: "The ground staff at Bangalore in India had no idea on crowd control. Before they started boarding they made no announcements. The agents would talk amongst themselves but there were no announcements. With the result that everyone rushed at once for boarding. The lady agent who was scanning the passes kept yelling at people to form a line but by then it was too late On the flight, they ran out of vegetarian meals by the time they got to my seat!!"
Pros: "The great customer service once on board was outstanding... great amenities and prompt return of requests..."
Cons: "The Airline Denied my WhiteWater Kayak then Allowed 12 hours later 2 Kayaks of equal proportions. My whole trip was focused on having this kayak.. it forced our trip into confined abilities and completely took away from my overall experience in Africa... I want a free flight with a boat.. I can give you flight details of my last flight takken .. What do you say..?"
Pros: "The plane was nice. Boarding process was quick. Food and entertainment were great."
Pros: "-Airbus A380 from dubai to SFO and backforth was very pleasant and almost zero noise in cabin. However flight design is little awkward that it squeezed me, wife and our baby in bassinet seat. - We had opted for Asian veg food and was very tasty and was served hot all the time. - Many restrooms - Travel accessories - Great entertainment options."
Cons: "- Cabin crew were bit rude and didn't care much even though we had baby when flying from SFO to Dubai. - Restrooms are oddly placed inside flight. - Can improve on food menu and varieties and also wish there were more snacks to munch. - Boarding process need to much more organized."
Pros: "Everyone was very friendly and the meals were more than one would expect (still airplane food though). In flight entertainment was pretty robust and the inflight care packages (sleep mask, toothbrush/paste) were a nice touch. Although my wife and I were jealous of the business class luxury we were very satisfied with our 15 hour flight."
Cons: "no complaints!"
Pros: "Good service good leg room swift boarding and off boarding"
Pros: "Entertainment great."
Cons: "Scratch on screen. WiFi stopped intermittently and too early at end of trip. When disconnected, the 30 minute free allocation kept counting down to zero minutes."
Cons: "Occasionally, stewardess would hit me while walking through the aisles. It became extremely annoying."
Cons: "when I arrived at seoul, incheon airport, I found that one of my gulf clubs was broken. it was the fist time that the golf club broken. I was so upset"
Pros: "Crew were very caring and helpful."
Cons: "Bégaye were lost."
Pros: "Got me from a to be"
Cons: "Just don't use Etihad"
Cons: "Couldn't check in online and caused me to miss my flight. Then made me buy new tickets"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Good price. Long flights were not at all crowded. US preclearance in Abu Dhabi."
Cons: "Entertainment. Food was so-so."
Pros: "I got 2 seats to myself, which was great"
Cons: "Seats were too close together for a 15 hr flight"
Cons: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."
Pros: "Food and entertainment"
Cons: "The seats in row 43 should only have 3 in the middle as I kept getting bumped by the trolley as the aisle narrows considerably at that point in the plane."
Pros: "Chauffeur car came on time checking was quick overall flight was excellent"
Pros: "Fast track"
Pros: "E box movies , longer leg room"
Cons: "Nothing I love Etihad"
Pros: "This was my second time flying with Etihad and the experience was excellent. Continue to provide excellent service to all customers regardless of where the sit"
Pros: "Every thing was good"
Pros: "Flight was on time, food was average ."
Cons: "Crew was bit rude"
Pros: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
Cons: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."
Cons: "The restrooms were not clean and stinky."
Pros: "Staff are efficient."
Pros: "Very comfortable seats. Entertainment options a bit limited Ok service. Food not especially remarkable"
Cons: "Service could have been better. More movie optiond"
Cons: "Food and service was better before in 2016"
Cons: "Terrible service, lost all my luggage with no recall on where"
Pros: "Quick boarding"
Cons: "comfort crew"
Cons: "Salad that comes with Vegeterian meal."
Cons: "Great staff"
Pros: "Was impressed with the entertainment, informative and comfortable"
Cons: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
Cons: "Food and it was too cold aircobdition"
Pros: "Great looking crew. Very professional"
Cons: "Food service a little slow in business class"
Pros: "Stunning level of service. It feels like what U.S. Airlines were like when you traveled in the 1950's-60's. They pamper you and really seem to care about your flight experience. Food was excellent. I will try my best to only fly this airline from now on for overseas flights."
Cons: "Not much to say about what I didn't like. My only negative experience was waiting almost an hour for baggage upon return in Toronto. I almost missed my shuttle back to home . Entire luggage experience was very disorganized and pathetic, I blame that on AerLingus, which is owned by Etihad."
Pros: "The trip was very comfortable . The boing 787 was a new plane and economy had a very good leg space The 3 3 3 seating is excellent"
Cons: "they didn't provide wine service"
Cons: "The chicken meal was the only time I refused to eat on any flight... ever."
Pros: "Etihad knows how to make you feel special, lot of smiles and nice crew who are the real hosts, never get tired and always are ready to help."
Pros: "Comfortable flight."
Pros: "On time departure and arrival"
Cons: "Very clean inside and bathroom , EY could provide training to the hostage"
Cons: "The crew needs to smile"
Pros: "Bussiness class was excellent."
Pros: "Service very good"
Cons: "Change in the inflight entertainment to more current programs and movies . Very poor limited choice . The toilet became out of use in the last hour of the flight . Very poor ."
Pros: "In air service"
Cons: "leg room and boarding delays"
Pros: "Nothing. It is not a choice airline for at least international."
Cons: "I was coming from Düsseldorf with changeover at Abu Dhabi and they did not load my luggage."
Pros: "I got sick, and I felt faint and and nauseous. When I told a member of the crew, he took me back to the galley and let me lie with oxygen until I felt better. The rest of the crew continued to check on me the rest of the flight."
Pros: "Nothing it was just average."
Cons: "My flight was from SFO to Abu dabi to ktm, then they changed it to sfo-chicago- Abu dabi- ktm. Made my flight longer and had to fly at 5am. instead of 9.30am. I have 2 little kids and it was hard. My first leg was on American Airlines where all my luggage was checked in plus had two carry on luggage, which were all good till Chicago. In Chicago Etihad counter, they refused to clear my carry on saying it was too large and wanted me to pay $300 each. I had to empty one carry on into my backpack and was forced to pay $300 for the other. They should have refused in SFO instead of after my first leg of travel. It's a set up. I will not fly Etihad again period."
Cons: "The boarding and check in crew are terrible. They don't inform or check luggage policies during check-in and force you just before boarding to pay extra money for unknowing people. This was completely frustrating and terrible experience. If only the crew were knowledgeable and friendly. Customer service is really bad."
Pros: "Flight got deleted, no intertaimente, no food or snacks. Maybe because is a very short flight ?"
Cons: "The attitude of the staff on the time of boarding in."
Pros: "Staff were helpful and friendly."
Cons: "Some people stood near the bathrooms talking for a quite a long time and it might have been nice if the staff had asked them to sit down to keep the corridor clear and to keep the noise down. Overall this was not a big deal."
Cons: "Gate manager "Nadia" very rude and unprofessional in dealing with boarding passengers."
Pros: "I really are very satisfied."
Pros: "Very comfy seats."
Cons: "I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!"
Pros: "Comfortable seat"
Cons: "Having free snacks"
Cons: "They charge for coffee and soft drinks and have no snacks complimentry"
Cons: "One world flight that charged a platinum customer for luggage. That’s unbelievable!"
Cons: "The seats are too small no entertainment No fast track for business class"
Cons: "British Airways just get the basics right. One carry on one personal item. Friendly staff. Comfy seats. Honestly I don’t know what more I could ask for outside of USB ports."
Pros: "Great flight attendants."
Pros: "The flight crew"
Cons: "Never board check in luggage at lcy, they don't know what to do with it"
Cons: "My flight was changed to a later flight without giving me a reason. I was never given the option of why this happened. As a result i missed my meeting."
Cons: "Tight squeeze. No leg room. No complimentary snacks or drinks. Plane was slow to leave and take off."
Pros: "The staff was friendly and seemed preppared to do their job well."
Cons: "The seats were very tight, even smaller than other flighs that I have been on."
Pros: "We got nothing:-(!"
Pros: "The crew did their best. They were efficient and polite, no complaints"
Cons: "First of all, it wasn’t British Airways, it was operated by American Airlines. The seats were cramped; just barely enough kneeroom and I’m only 5’10”. There were no monitors on the seat backs and no choice of entertainment, only monitors hanging from the ceiling. I suppose the airline assumes, probably correctly, that these days everybody has their own entertainment on laptop or tablet. The problem here, though, was that there were no charging plugs at the seats, so you’d better have a full battery when you get on and hope it lasts. Of course, I could have just read the inflight magazine, except that my reading light was broken. Food was decent for airline food."
Cons: "Not even a cup of coffee anymore - low cost carrier behaviour against full price fare. KLM is much better"
Cons: "Poor check in process, no complementary food or drink and 30 late arriving"
Cons: "The flight staff of my flight to Amsterdam were horrendous. I was in an aisle seat and was woken up by the drink cart hitting my leg and a hot coffee being poured a good 7 inches from my face. This was not acknowledged or apologetic. They also took drink orders by shouting. They were easily the loudest people on the plane and made the flight way less comfortable than it could have been."
Cons: "Carrier was small. Crew could have been more helpful and courteous."
Pros: "The crew are friendly and do help where possible."
Cons: "Choice of food is poor, not having a full service and having to pay for checked baggage from what was once “the world’s favourite”"
Cons: "Cancelled for no reason"
Cons: "Not impressed at lack of free food on ba flights"
Pros: "Flew Sydney to Heathrow and was very comfortable in my seat. Seemed wider than most and at 6ft 3 I had plenty of room to move my legs. Pleasantly surprised and actually looking forward to going home next week - just hope its the same 777 plane ! :)"
Cons: "The food was excellent - just not enough of it in between meals. No snacks offered and none that I could find anywhere! Will be making sure to bring some back with me on my flight ! Minor complaint on an otherwise excellent trip."
Pros: "Safety, fast arrival, interactive pilot"
Cons: "No snacks no entertainment"
Pros: "Classic, reliable and trustworthy British Airways. Does what it says on the tin"
Cons: "Very full flight but still comfortable"
Cons: "The boarding process. It's a bit of a free for all."
Pros: "On time, polite crew."
Pros: "seats were nice"
Cons: "no tvs"
Pros: "Easy boarding, quick travel and smooth landing."
Cons: "Basic snacks"
Pros: "Flight was okay and staff where friendly"
Cons: "Delay on take off even though we was early loaded, rusty wings on the plane made you wonder if it would make it!"
Pros: "Communication regarding weather problems"
Cons: "My luggage arrived 3 days after I did. Communication between baggage delivery service and BA baggage reps terrible. BA baggage reps never told delivery service the hotel room I was at was registered under another name. BA baggage reps gave me miss information each time I spoke with them."
Pros: "Good flight, bit bumpy due to weather."
Cons: "4-hour delay for a 40minute flight"
Pros: "Did not make this flight"
Cons: "Did not make this flight"
Pros: "Everything was on time."
Cons: "It is a very good flight i seen. The flight was timely. Landing was very good."
Pros: "Fast flight"
Cons: "It took over an hour after clearing customs for my bag to arrive. Overall, I was in the airport 1.5 hrs before it arrived."
Pros: "Great it was a short flight."
Cons: "Plane had no entertainment"
Pros: "Very professional"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Staff were professional and polite"
Pros: "It went by quickly"
Pros: "Will never use Kayak again!"
Cons: "Will never use Kayak again!"
Pros: "The plane was comfortable and the flight went smoothly."
Cons: "I hated getting around Heathrow and didn't know what to do once I landed in Amsterdam."
Pros: "The crew was very friendly and the captain did his best to make up for a delay"
Cons: "There was a bit of stress during boarding with people unable to find luggage space - and at least one verbal argument between passengers"
Pros: "Fast and efficient"
Cons: "No drinks not even water without cost"
Pros: "smiles and kindness efficiency"
Pros: "Efficient staff, quick boarding of passengers, staff went the extra mile to verifiy that my puppy was safely being transferred from another British air plane and then I watched through the window as he was boarded on my flight to AMS. Caring employees directed my attention out the window, prior to me boarding. A happy sight watching my puppy boarding my plane. Comforting!"
Pros: "We didn't crash."
Cons: "Rude, entitled and lazy employees. Zero recognition of Emerald status. Forced me to check my bag which fit the onboard limits and flew on 3 flights, incl one on BA - on this very same itinerary."