Great service and comfort level. You can have more of vegetarian food options.
This flight was a superior flight in all regards. Extremely pleasant experience.
When I selected my seats, it showed row 29 as the front row, so I paid extra to sit in what I thought would be the front row, but when I boarded the plane, row 29 was the second economy row. I was disappointed that I'd spent almost $100 more for no actual benefit.
The flight was at least 3 hours late with not much of an explanation other than connecting flight was late
Not very comfortable seated in the back plane due to turbulence
Ford not that great the seat not to big for leg room like other airline
Wonderful cabin crew!!!!! Food was poor, in flight entertainment was just ok. They need to serve more water on a 15 hour flight--we were dehydrated and kept asking for water.
Spokane airport was easy to get through. Seattle having my arrival and international departure gate so close to each other was fantastic! The waiting area though was a bit confusing about where to sit for my gate.
They destroyed my Michael Kors Carryon luggage, they didn’t announce that only check in the carry on and when we get inside a couple of room to put the carry on bag. I was disappointed and sad because of the damaged of my luggage. They should replace it or fixed it.
Very small space I couldn’t pick up bag under seat.
Boarding was slow -- we ended up being late to take off. It was a packed flight, and there is no effort to board in any orderly fashion. The signage went up pretty late too, so figuring out where to go added to the chaos. The food disappointed me this flight with choices that were not totally to my liking.
Everything could be better.Call center is so bad.You can't fix anything with them.
I’m leaving it really bothered me. My bag did not come in on time and I had medication in that bag that needed to be in the refrigerator and I still throw it out. Are you going to buy things because it came so late
The food and drinks were good. Other than that airplane cabin and bathrooms were dirty and airplane was HOT.
I did not like 2 3 2seating. The food quality was declining. The appetizers were good. But the main course was limited and I had to send back my lamb chop which was too dry. The meal before landing was disappointing and not appetizing.
It was fine. I would recommend that when crew see empty seats, they should offer some people cramped in their seats to shift to free seats.
Very good. As expected. Have used their service several times. Highly recommend
Again the lounge boarding process were the only flaws. I was sitting comfortably in the overcrowded , under-catered business lounge at IST and got a notification in my phone that boarding had started. I rushed to the gate only to stand there an additional 5 minutes before boarding actually began. I could have enjoyed additional time in the lounge. At least they clearly separated business and economy classes in the boarding area so it wasn’t a total mob scene.
Alright. I don’t like the boarding process. Gate staff shout out in Turkish where to line up etc. no microphone used. You can’t hear it. No English translation. It’s a bit archaic!
waited standing in security corral for an hour with no updates
They rescheduled my flight two times with any reason that effects my schedule alot it was the worse trip ever
Qatar was pretty OK for their services but Arangrant was awful at theirs and frankly lied to me. Qatar offers four business class fares and only three of them allow lounge access. This is a horrible policy when you pay so much for business class and shame on them for denying the simple use of their lounges for this confusion. When I requested my business class ticket with Arangrant I knew this and specifically told them I would only purchase the lowest class business seat that would still permit me lounge access on all legs of my trip. They lied to me and said I did and then I was refused this service on my return flights. I had no less than 4-8 schedule changes and got screwed by a late departure from DCA on my double connection to JNB. I lost nearly a full day on my outbound and then had little to no use of the lounges on my outbound flights. To then be denied access on my return flights made the 27 hour trip home pretty awful. Kayak should no longer work with Arangrant as they are dishonest and liars. Qatar should price all four of their business class fares to include lounge access and stop the insanity they have forced on people. My return trip home nearly ruined my entire trip to South Africa and I blame Arangrant for telling me lies and for Qatar for offering insane rules and regulations on such expensive business class fares. For the money I paid to Qatar, I did not receive the full services I was promised. I will probably never use Arangrant and their ignorant services ever again. I will question whether I ever fly on Qatar Airways again as well. When you pay so much and get such little in return, it leaves a bad taste in your mouth. Arangrant gives the whole industry a bad name and Qatar is not far behind them. I can honestly say that the wretched service and way I was treated by both have soured me on travel companies and airlines. It is bad enough that we have an idiot, felon, racist and bigoted president and administration to contend with while he has started an illegal war, I did not expect to get screwed over by Arangrant and Qatar as well. Shame on all of you.
Seated in row 6 you are separated from business class close to the toilets. The is a high panel in front that obscures forward viewing, coupled with no window view. Service is limited as the area is not in view of the attendants. It is closer in proximity to economy than business class.
Good. It would be great if comfort seats were available
The Achilles heel of the experience with Qatar Airways is the Doha Airport, especially for travellers arriving into Doha and not transiting. This airport suffers from being ambitiously big and the immigration into Qatar being overly time taking. At the end of my particular flight in which my travel was ending in Doha, the plane parked at a very remote terminal, from where it took me 30 minutes to arrive just at the immigration counter, with fast paced walking and the time on a train inside the airport. Then, at the immigration counter it takes up to a minute or more to process each tourist visitor,due to time taking face and finger scanning processes and langugage barriers if there are questions or information to be exchanged verbally with the officers. If several planes have landed at the same time, it is not unusual that one has to wait 45 to 60 minutes in the immigration queue. In short, the frustration of arriving at Doha takes away all positive vibe of the airline, as the airline and the airport are heavily intertwined and are marketed together.
The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily
Doha airport is huge , takes long time to reach gate .
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
Too many boarding protocols. Never experienced with other international flights.
Okay not so good or great. The flight operated by Indigo is worst from boarding to luggage handling and food. Damaged one luggage and delayed another luggage. Still did not get it, since 2 days.
