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We liked the comfort and seats. The crew was not very friendly nor did they check on us to see if we needed anything. Had to ask for water several times

The service is awesome. The food is the best of all the airlines we have flown before. Totally enjoyable flight, which is quite unusual.

Broken seats, smell in cabin, seats that did not recline, trays thats did not stay horizontal

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The rules regarding business class lounge hotel/room access were very confusing. Between flights we had an 11 hour layover in Istanbul, but were denied a room to rest as our layover was too long?? Keep in mind that we arrived there at 3:30am after a long flight. Even multiple Turkish airlines employees were inconsistent with the rules. We ended up paying a high price at the Yotel in the airport in order to get some rest. Good thing I did, as a medical emergency was declared on the flight from Istanbul to Atlanta and I was apparently the only physician on board. Luckily I was able to stabilize the passenger and the flight wasn't diverted. The crew called an overhead announcement for a medical doctor, but insisted that I show them a copy of my medical license which I did. Very strange in my 35 years as a physician and responding multiple times to inflight medical emergencies over the years. I was very glad the passengers issue was resolved, but an acknowledgement of at least a thank you from the crew would have been appreciated.

I wasn't able to bring my little dog with me, because of the feedback team's extremely slow response. How are they even allowed to operate with this paste??

The sleeper seats, the staff, and the food was truly delicious. I loved the mocktail options.

They gave us some Tiramisu that had no business being as delicious as it was! They were continuously attentive and provided a great environment to welcome us on our trip.

Great service. Seat was a bit small but it was fine. Food was great

Horrible service at the baggage claim. Stuck on plane for an hour due to taxing and no gate.