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GMP - AKL

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Seoul (GMP)
Auckland Intl
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Top airlines flying Seoul Gimpo Intl to Auckland Intl

Scores according to KAYAK customer reviews

8.6
ANA
Overall score based on 4,661 reviews
8.8
Boarding
8.5
Comfort
9.0
Crew
8.4
Entertainment
8.3
Food
Airline reviews

Pros: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Cons: "The space is really tiny. The screen also tiny."

Cons: "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."

Pros: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."

Cons: "the seats are not reclined, not comfortable at all"

Pros: "Entire crew members, food, hospitality & aircraft."
Cons: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."

Cons: "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"

Pros: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Cons: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"

Pros: "Friendly staff and decent size."
Cons: "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."

Pros: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."

Pros: "All crew are so kind.Great services."

Pros: "Everything"
Cons: "Nothing"

Pros: "The service was exceptional"

Pros: "Friendly attentive staff."
Cons: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"

Pros: "Food and services"

Pros: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Cons: "So far there was nothing that I didn't like. The food was good and the airplane was clean."

Pros: "Great food"
Cons: "Leg room"

Pros: "Food was amazingly good!"
Cons: "Movie selection was limited"

Pros: "Very efficient"
Cons: "Food was not good"

Pros: "Food is good. Entertainment options are fantastic"
Cons: "Seats are very very narrow"

Pros: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Cons: "We left late."

Pros: "Service and food were great."
Cons: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."

Pros: "Aircraft menu and service"
Cons: "Aircraft seat pitch"

Pros: "Big TV screen. Food."

Pros: "Good food and cabin service. Accommodating in connecting flight arrangements."
Cons: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."

Pros: "After flying domestic flights on US carriers, the idea of getting two meals and free drinks is almost shocking. Even more so when the food (though very Japanese) was quite good quality in economy. If you have to spend 10 hours or more crossing an ocean ANA is certainly a good bet, at least if you don't mind a bento box style meal."

Pros: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"

Pros: "Ease of boarding; large overhead bins; relatively comfortable seats"
Cons: "Packed plane - every seat taken"

Cons: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"

Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."

Pros: "The crew was very efficient and the food was also good"
Cons: "You should add some veg dishes"

Pros: "Everything is perfect!"

Pros: "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Cons: "Sleeping upright is really difficult, but then I knew that."

Pros: "Courteous and friendly staff, clean aircraft and on-time schedule."
Cons: "There was nothing I did not like."

Cons: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."

Pros: "The flight attendants were very polite and kind."
Cons: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."

Pros: "leg room!"

Pros: "Nice crew, clean lavatory"
Cons: "Had a chance to select seats only for return flight Seats were too narrow"

Cons: "Plane was hot and a lot of food but it wasn't very good."

Pros: "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
Cons: "NONE"

Pros: "The attendant were so hospital..The flight is so smooth even when we landed it was a very good experience."
Cons: "None"

Pros: "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
Cons: "Nothing"

Pros: "Good staff, good service, good entertainment"
Cons: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."

Pros: "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
Cons: "Nothing, really."

Cons: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."

Pros: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."

Cons: "The lack of legroom in economy class is a serious problem on long flights. I am only 6' tall/145 pounds, Window and middle seats are are not an option for me. This fact Is a strong disincentive to travel (no, I am not willing to pay the upcharge for the minimal legroom increase, i.e. to make that charge worth paying considerably more room would have to be provided."

Pros: "The service crew are excellent and very polite. Definitely like the new window feature."

Pros: "The service is always top notch from the flight attendant, food is better than most airline and toilet is always clean. I could get a good seat with the leg room at my request."
Cons: "Entertainment, the variety of film is quite limited but they have good Japanese movie."

Pros: "No delay in schedule"
Cons: "expect more movie variety"

Pros: "Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them."
Cons: "My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it."

Cons: "They should always have WiFi!"

Pros: "Comport and fast"
Cons: "None"

Pros: "Smooth landing and take off"
Cons: "Entertainment. Not able to choose and no wifi"

Pros: "Asiana staffs are so great with good service!!"
Cons: "None"

Pros: "crew are amazing. amazing legroom on the airbus. my 5foot 10 inches husband has lots of room. bathroom is clean and smells nice"

Pros: "Convenient, nice seating."
Cons: "I'm vegetarian and they didn't have an option at all. I ended up with pretzels for my lunch."

Pros: "By far the best airline, service, crew, etc, I’ve ever flown with! I love Asiana Airlines!"
Cons: "Seriously, nothing. It was great!"

Pros: "Nothing"
Cons: "Rude flight attendant. Disgusting!"

Pros: "Airplane and service"
Cons: "None. Maybe save money and ride first class"

Pros: "I liked how clean everything was."
Cons: "Before the flight I checked everywhere to see if there was an in flight meal so I could request a vegetarian one, there was no indication that food would be served. When there was food the only option had chicken, very disappointed in this."

Pros: "Ground staff is helpful."
Cons: "Flight from JFK to Korea was delayed for more than two hours. Missed all the succeeding connecting flights. Had to spend close to $300 in order to rebooked our Philippines domestic flights."

Cons: "Big delay for more than one hour."

Cons: "None"

Pros: "It’s difficult to choose what part of the flight was the best, but the overall experience will make me come back for more. The check-in process took very little time. The flight staff was friendly and courteous and had a smile throughout the flight. The lighting was so much brighter than with the first and second legs of my flight and the plane was very clean, to the point where one could eat off the floor. the in-flight entertainment, clothes rack, charger, and remote controller were all right in front of you instead of being tucked in by your side. The food quality was savory and refreshing. I should have asked for a second meal as it was that good even for a short economy flight."
Cons: "the salad and desserts were excellent, as was the chicken and rice, but I would have appreciated a choice for my main menu selection."

Pros: "The Food was great! Asiana Airlines Economy Seats have more leg room than most airlines. Service was Excellent."
Cons: "We had just purchased coffee and the boarding agent told us that their policy was that we were not permitted to take hot coffee onto the aircraft. My guess is it had to do with safety. I've never been told this on any of the hundreds of flight i've been on traveling the world. It must be a South Korea thing."

Pros: "Delicious food."

Pros: "Crew friendly and approachable."
Cons: "Food was okay, but that crew should have condiments handy when requested and not have to go retrieve in pantry which takes some time"

Pros: "Nothing"

Pros: "The food was good and the service was super friendly and helpful. We really appreciate kind flight attendants. We also loved how comfortable the Incheon airport was during our stopover."
Cons: "There really isn't a lot of selection in the TV series section. It looks like a man chose 3 series that he liked."

Pros: "Crew was nice."
Cons: "Seats not comfortable & smelled like vomit. Small selection on entertainment system."

Pros: "After flight. No jet lag always a problem for me."
Cons: "All was good"

Pros: "Everything! Service awesome"

Pros: "The crew are the best and attention is also excellent"
Cons: "The seating is hard and is hard on your back, legs and neck. Movie selection is very little and not very good. The bathrooms should be periodically cleaned down and sanitized with a light solution to be and feel clean."

Pros: "Having a full meal on a short (2 hour) flight was a nice surprise."
Cons: "When we landed in Tokyo, didn't have a gate and had to ride a bus back to the terminal. I haven't had to deplane outside since the 70's."

Pros: "As a clothing professor at a university, I really liked the flight attendants uniforms. Very classy!"
Cons: "Not being able to speak Korean. Good thing they understand English."

Pros: "Generally uneventful experience. Nothing bad happen. We had individual screen entertainment in economy. The bathrooms are nice."

Pros: "Good sized seats of A380"
Cons: "They served wine about 40 ml with dinner ."

Pros: "Food o utstanding for economy....a as good as air France Movies selection excellent"

Pros: "They were nice about my bags. The airport was good. They took me to Paris."
Cons: "They just gave me two choices for food without any description; both times I got the lesser of two meals. The staff got a little testy when I didn't know what they were offering."

Pros: "Overall the crew is wonderful"
Cons: "The seat needs more cushioning"

Pros: "Roomy seats and comfortable. Nice staff. We definitely recommend to our friends to fly with this airline."

Pros: "The economy seats are quite roomy compared to other companies. The planes and Incheon airport get upgraded every year. Inheon is probably the best place for lay-over with plenty of options for acivities, from short and long tours, Korean bath house wity overnight stay option, easy and fast immigration, and great customer service always."
Cons: "There is still some language barrier with the crew, though much less so compared to other Asian companies. They made up for it in hospitality. Food is usually good. The sandwich this time was cold cut whoch is not as appetizing for breakfast. But"

Pros: "The food was good, and the crew was friendly. Boarding was on time."
Cons: "No leg room, no in flight entertainment."

Pros: "Halal food like fish or fried rice with egg would be a better options"
Cons: "Rice porridge"

Cons: "More options for tv shows such more episodes for korean tv shows like running man. Etc."

Pros: "Short flight but everything first class"

Pros: "Flight crew is nice and could speak English. Good experience overall. No real negatives"

Pros: "The costumer service was amazing. Their service made all the difference in the comfort and peace of mind for the duration of my trip."
Cons: "I have nothing negative to say about my entire experience."

Pros: "I was given a great seat and the staff were thoughtful and kind"

Cons: "Luggages were not properly taken care of & got damaged"

Pros: "The service-oriented and very pleasant attitude of the flight attendants made up for the other inconveniences."
Cons: "Suitcase was damaged. Flight was delayed 2 hours. Movie choices were limited--especially for foreign films. Wish there were more international films with English subtitles. However, the flight attendants made up for it by their attentive service."

Cons: "Change Flight cost too much"

Pros: "Food, service were great"

Pros: "Cabin crew were charming and v. attentive. Food was particularly good. generous with additionals, food ,snacks,beverages etc. Decent leg room , comfortable seats."

Pros: "Flight is on time. Crew were great and love that they offer free tour when you have long lay over."

Pros: "Service in the flight was excellent. The seats are spacious and plenty of keg room. Staff very attentive."
Cons: "Difficulty at the check-in counter. The attendant was not familiar with processing US citizens flying from London to other countries. Given I live abroad. Required a supervisor to clarify the situation as well as additional military credentials. Additiinally difficulty with carry on luggage weight. Supervisor stepped in and addressed the issue properly thus saving me $149 for a carry on bag the attendant wanted to change me"

Pros: "Super well trained staff. Even though my wife and I sat in economy coach, we still felt very warmly received and respected. The food was excellent."
Cons: "The seats need improved cushioning. They were insanely firm. Perhaps they did not consider the comparatively expansive American butt when they were first designed."

Pros: "On time. No issue with baggage. Food provided even though it was only 2 hrs flight and not exactly meal time. The foot rest was helpful."
Cons: "Too long line for baggage check-in after having done self check in."

Pros: "Great experience. Would definitely fly with them again!"

Read more about ANA
COVID-19 information

Safety measures for airlines flying from Seoul to Auckland

Airlines flying from Seoul to Auckland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Seoul to Auckland

Mandatory masks

Masks required on board, masks provided on flights from Seoul to Auckland

Social distancing seating

Middle seats unavailable to book on flights from Seoul to Auckland

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Seoul to Auckland

Book cheap flights from Seoul to Auckland

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