|April||Best time to beat the crowds (41% less expensive on average)|
|December||Most popular time to fly (33% more expensive on average)|
Average price of a return ticket
|$1,609||(avg. price over the last 2 weeks)|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 19h 50m.
In the past 3 days, the cheapest return tickets were found on Multiple Airlines ($1,745), Singapore Airlines ($2,190) and Fiji Airways ($2,675).
When flying out of San Jose you will be using San Jose, often referred to as San Jose Airport. You will be landing at Auckland Intl, also known as Auckland Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Jose to Auckland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Auckland from San Jose is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Auckland with an airline and back to San Jose with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Auckland from San Jose up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable."
Cons: "The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing."
Pros: "Too hot onboard"
Pros: "Lovely crew."
Pros: "Everything. Very comfortable seat. Great food."
Cons: "Better movie selection."
Pros: "Clean facilities, polite staff. Hits the right notes on a trip to Korea or connecting to other Asian countries."
Pros: "The crew was very friendly, and I was happy to be seated in a 2-person row."
Cons: "Nothing the crew could do- a lot of turbulence and food served past midnight!"
Pros: "It seemed noise free but I think that’s because they turned all the lights off as if night time. The flight attendants were helpful when asked and friendly"
Cons: "The 1st 6 hours I had to keep calling for water as no one came around. More movie options."
Pros: "Crew was fantastic."
Pros: "Clean, kind cabin crew & nice meals"
Cons: "Everything was great"
Pros: "The 2nd flight plane was alright"
Cons: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
Pros: "I liked sleeping"
Cons: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
Pros: "Yes, we were unexpected and surprised being upgrade to premier class"
Cons: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
Pros: "Services from the crew and the seat are what expected being in eco-normic class."
Cons: "can upgrade or afford to go by at least business class"
Pros: "Great service and a very friendly crew."
Cons: "The food was ok, average and nothing special."
Pros: "Very efficient crew. Good food. Good movies."
Cons: "More room around seat."
Cons: "Great value ,excellent and friendly service."
Cons: "No, all good"
Pros: "Great leg room even for tall person. Food is good and there's enough choices."
Pros: "Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff"
Pros: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Cons: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
Pros: "A comfortable flight, with fine service."
Cons: "The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic"
Pros: "Crew, food, comfort, entertainment and many good things"
Cons: "I love everything"
Pros: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
Pros: "The great service and comfortable flight"
Pros: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Cons: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
Pros: "Lots of room,good food,friendly staff"
Cons: "No complaints at all"
Pros: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Cons: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Pros: "Same as above."
Pros: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
Pros: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Cons: "We boarded late but the communication was good."
Pros: "Great legroom. Food better than last Korean Air flight a few years ago."
Cons: "Changed to smaller aircraft, last row in the aeroplane."
Cons: "flew from seattle on delta. i paid for korean air but delta put me on delta going from boston to seoul. very disappointed with the experience going to seoul."
Cons: "A little bit crowded"
Pros: "Comfortable flight with a nice crew. An overall good experience."
Cons: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
Pros: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."
Cons: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
Pros: "The staff was courteous and kind"
Cons: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Cons: "a lot of engine noise so i could not sleep"
Pros: "Very professional crew good service"
Cons: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Pros: "I love Korean Air. Can't say enough good things about this airline. I fly Korean Air whenever I can."
Cons: "Simple meal but a short flight."
Cons: "Nothing but headaches and made me throw out my $100 e cigarette that I checked under the plane half way through my trip from new york to vietnam. And they made me run all over the airport to address the situation only to find out once I arrived that they threw it out without my knowledge or permission"
Cons: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
Cons: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
Pros: "Again on board everything was wonderful. The A380 was the most comfortable plane I've ever been in. The food was delicious and the staff was pleasant and friendly."
Cons: "Due to weather we had to reroute from JFK to IAD. we waited 3 hours for our bags and then were told to get to NYC we had to pay out of pocket and would be reimbursed later. I was injured and in a wheelchair and this was not only a major inconvenience it was also poorly handled for someone who needed additional help. It was every man for himself. I was very disappointed"
Pros: "Once we were on board. the service was good"
Cons: "The flight was delayed 24hrs which is not the fault of Korean airlines however Boarding was so disorgainsed with no information on the process, almost no priority boarding. We were told that people with boarding passes of the original flight date had to wait for more recent passes. This led many to think that they would be kicked off the flight after waiting 24hrs. Once we did finally board we found that they had made a mistake and had to deboard a passenger resulting in an extra hour delay"
Pros: "The seats were comfortable and the crew was nice"
Cons: "The aircraft was very cold and chilly."
Pros: "Flexible seating due to only very few passengers. On time departure and arrival"
Pros: "Amazing crew, very nice and helpful."
Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."
Pros: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Pros: "Amazing crew. Seat needs more padding."
Cons: "Memory foam seats"
Pros: "Superior standard"
Pros: "I liked the size of the cups for drinks: smaller than usual."
Cons: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."
Cons: "20 min late but acceptable for a 15 hr flight"
Pros: "Crew, food, time all great."
Cons: "WiFi did not work. Flight data unavailable."
Pros: "The crew was really nice. The plane was clean and comfortable."
Pros: "The crew was very helpful and courteous."
Cons: "The flight was delayed and I decreased my time in Singapore"
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Pros: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Cons: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Pros: "Comfort n clean"
Cons: "Delay could be complimented by faster speed"
Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""
Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Pros: "Good boarding, good arrival gate"
Cons: "Old plane, entertainment system is very old and screen bad"
Pros: "Perfect timing"
Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Pros: "Extra touches and super pleasant and courteous staff."
Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Cons: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Cons: "Excellent service"
Pros: "Service was great on both sectors"
Cons: "Premium economy seat is still not comfortable enough in comparison with economy."
Pros: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Pros: "Five Star Singapore Service on board the aircraft."
Pros: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Pros: "Food, service"
Pros: "Food, service"
Pros: "Boarding was great. Staff was cordial. Excellent flight."
Pros: "Entertainment ok but not newest, boarding smooth, food ok"
Cons: "Long waiting time for baggage, food not exceptional"
Pros: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Pros: "Crew very friendly"
Pros: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Cons: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Cons: "Boarding didn’t give priority to passengers with children"
Pros: "Great service."
Cons: "Disinfectant smell."
Cons: "the food was mediocre at best - had to ask for water couple of times"
Cons: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Pros: "Spacious economy class seating and great service"
Pros: "Flight crew, food, boarding and entertainment great."
Cons: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Cons: "Poor service."
Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Pros: "The flight attendants were amazing."
Pros: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Cons: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Pros: "Service is always excellent"
Cons: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
Pros: "comfortable seats. Crew was friendly. Food was good."
Cons: "cannot think of any. I am Qatar airways fan"
Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Pros: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Cons: "I can't think of anything that wasn't good."
Cons: "My flight got canceled but nobody responded from flyus.com"
Pros: "Train the stuff Better food"
Pros: "The crew was very good. Seat was comfortable."
Cons: "Running water in the bathroom."
Cons: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Pros: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Cons: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Pros: "Luxury, comfort and hospitality"
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Cons: "Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT."
Pros: "Great service, as always. Very comfortable flight."
Cons: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Pros: "The service as usual on Qatar is excellent"
Cons: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Pros: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Pros: "Very packed and no leg space"
Pros: "Plenty legroom with Qatar. Food good."
Cons: "Everything good as usual"
Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Pros: "The crew was absolutely amazing"
Cons: "More movies on the system"
Pros: "Awesome leg room in economy. Helpful staff."
Cons: "Main courses weren’t all the great."
Cons: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Cons: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."
Pros: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Cons: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"
Pros: "Flight was fine"
Cons: "Did not serve vegetarian food even after repeated requests"
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Cons: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pros: "Same as earlier flight"
Cons: "i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately."
Pros: "Very comfortable flight and helpful crew"
Pros: "Good service and smooth flight"
Cons: "One hour delay and no entertainment in the airplane and small plane"
Cons: "being in the middle of three"
Pros: "Boarding was great as well as comfort and crew. the flight was ok"
Cons: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Cons: "My baggage was lost!"
Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Cons: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."
Pros: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Pros: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Cons: "Entertainment devices are slow to respond."
Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."
Pros: "All good"
Pros: "Good service but need to improve food quality and quantity."
Pros: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Cons: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Cons: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"
Cons: "The crew should be more kind."
Pros: "Crew amazing."
Cons: "Food variety should be increased."
Pros: "The entertainment was good."
Cons: "Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while."
Cons: "Love it"
Pros: "Good movie selection, good meals and great crew"
Cons: "Next time I will book early to get the business class"
Cons: "Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized"
Pros: "The crew was great. They were very quick to respond to any requests and were very accommodating."
Cons: "Airplane was extremely hot, service was poor"
Pros: "seats are comfortable"
Cons: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
Pros: "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
Cons: "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"
Pros: "They serve Baileys. I had a treble and then slept for 8 hours."
Cons: "I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food"
Cons: "flight always late as usual"
Pros: "miracle fight landed on time"
Cons: "terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa"
Cons: "all except the seat - always delayed"
Cons: "short hall business class not comfortable - flight delayed as usual"
Cons: "short haul business class seat very uncomfortablev- flight delayed as usul"
Cons: "delayed as usual"
Pros: "The friendliness of the staff."
Cons: "Seats are not exactly comfortable for a long flight"
Pros: "Yup all gud"
Cons: "All gud"
Cons: "Ok perfect will do it again"
Pros: "not too bad"
Cons: "not too bad"
Cons: "Offering drinks more times throughout the flight."
Cons: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
Pros: "The crew was wonderful. Very polite and professional. The movie selection was the best I had ever had.......great job there!"
Cons: "I am 6-4, so I always struggle with comfort. My legs cramp and my back aches. The meals look good and I even try them sometimes, but me and airline food seldom work out."
Pros: "On time, safe, standard service"
Pros: "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
Cons: "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."
Cons: "I didn’t have a pillow."
Pros: "On time food"
Pros: "On time. Good service"
Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Pros: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Cons: "The food on Cathay still has not improved compared to other airlines'"
Pros: "Smooth easy ride and great business class lounges."
Cons: "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
Pros: "SMS Informing new schedule of the flight"
Cons: "Please change the food"
Cons: "The stopover in Hong Kong was longer than I would have liked."
Cons: "Cancelation process was too poor customer service was also too poor. And high cancellation fee. Customer service representatives did not tell me when I am going get the money back and also weather my ticket is also canceled or not."
Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
Pros: "Not much to like particularly for this flight."
Cons: "The crew was a bit rough."
Pros: "All went to schedule and flight attendants very good"
Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"
Pros: "Service and staff. Food was better than most and they weren't stingy with the wine."
Cons: "Plane seemed tired. The usb charger didn't work and the reading lights were impossible to use without putting glare into other passengers eyes. The seats were uncomfortable and their design made it difficult to stretch your legs out beneath the row in front. It was a 777 and I never find Boeings as comfortable as Airbus. Selection of in flight entertainment was limited and sound quality was poor."
Pros: "Great service and smiley staff"
Cons: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."
Cons: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
Pros: "The flight staff was very curteous and helpful, that made a difference with the trip."
Cons: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."
Pros: "Always consistently good.."
Pros: "Good entertainment choices, but the system itself was awkward and slow to respond."
Cons: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
Cons: "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."
Cons: "I’m still not there. They had me go to the airport 5 hours early to get a different flight cuz theirs was delayed then after not being able to make those flights carrying my 5 bags to 3 different terminals they said just go on their delayed flight and cuz they had over 80 people going on to Manila that they would hold the last flight there but when we landed we were informed going to a hotel and no compensation for it. I am extremely pissed off"
Pros: "Left on time arrived early. Staff excellent."
Cons: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"
Pros: "Crew was great very clean and comfortable plane"
Cons: "Food was very inapropriate for the hr"
Pros: "Super comfortable and inflight entertainment was amazing"
Pros: "Leg room"
Cons: "Not sitting in an airplane without AC for 30 minutes after everyone loaded"
Pros: "Leg room in comfort +"
Cons: "Removal of food trays could be done sooner"
Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."
Pros: "Crew was excellent, seats are never excellent"
Cons: "Temperature control. Information about the delay"
Cons: "Temperature inside airplane extremely hot."
Pros: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Cons: "Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable."
Pros: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Cons: "Be on time , delayed for an hour"
Pros: "It suited the time i could travel"
Cons: "I felt although they said the two attendants were great they were at best mediocre especially the man"
Pros: "Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants."
Cons: "Stop charging $2 for headphones lol"
Pros: "Handing by any cap was great to get us on the plane on time."
Cons: "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."
Pros: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."
Cons: "Great flight"
Cons: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Cons: "I wanted an aisle seat."
Pros: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Cons: "Nothing honestly"
Cons: "Best option across the pond"
Cons: "Best option across the pond, amazing upgrade prices"
Pros: "New plane with good features. I was very comfortable."
Cons: "Explain why there’s over a 2 hour delay"
Pros: "Service by crew. I was flying economy but it was par to business class."
Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Cons: "No issues at all"
Cons: "I fly regular this was an excellent flight"
Pros: "The crew was amazing"
Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"
Pros: "Friendly, efficient crew"
Cons: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Cons: "Every thing was excellent"
Pros: "On time, good flight"
Cons: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"
Pros: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Cons: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."
Pros: "On time flight courteous service"
Pros: "- great customer service - friendly staff - Positive energy"
Cons: "- No room in the seats - No food served on plane - Crowded -"
Cons: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Pros: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Cons: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"
Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Cons: "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"
Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."
Pros: "comfortable seats enough overhead bin space."
Pros: "Got me to my destination, just not comfortably"
Cons: "Seating is ridiculously cramped and overhead storage is small"
Pros: "Snacks & drinks & TV movies good"
Cons: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"