I can say I will not be taking this airline again any time soon. Seat were uncomfortable and too tight. Lack of chair screen and little overhead space.
I can say I will not be taking this airline again any time soon. Seat were uncomfortable and too tight. Lack of chair screen and little overhead space.
One of the worst flights I have ever taken Delayed over an hour without communication from the crew; very scary Entertainment not working Crew NASTY cabin cold
Poor availability of food. Cold cabin temperature. Extremely long waiting time for a flight attendant to respond to a call button signal.
Longer wait time at check in at Paris. No bridge to board flight , had to take bus and climb up stairs again to flight. Difficult for ones with back pain like me.
Les 2 vols se sont bien passés, le temps de correspondance juste mais nous sommes arrivés à temps.
It was only a 50-minute flight from CLT to SAV. I could not get wifi in CRJ 900 plane,
My first time flying American Airlines, my first flight to CLT was wonderful and flight attendants was nice and had great customer service. My second flight from CLT to NY was very delayed due to whatever reason the crew was not greeting other than that I’m rate 8 .
the handling of my luggage. It was Lost or stolen At my destination.
Everything minus the seat, was okay. Not enough room. 15 hours in a small space was hard on my back. I'm still quite sore.
I have traveled with American for decades since I am based in Dallas, it is rare that I do not use them. I upgrade or I get upgraded to business class regularly. I notice the difference in the crews based on when they take drink orders. Before we take off or waiting until we are 20,000 feet up. This crew was exceptional. We had two people working business class while the plane loaded and everyone was served before takeoff. The attention to detail by the crew was exceptional. All I had to do was look up and eye contact was made and I received what I asked for. This is truly why I fly American. There are some routes where the crew do the very least and some that are exceptional. This was certainly service that other crews should strive for.