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Pros: Crew was great

Cons: We sat on the tarmac for almost an hour after arriving and the pilot totally lied about the expected wait, “About 10 minutes” when we first arrived and then no update for 45 minutes.

Pros: Great seat configuration on A330

Cons: Cabin was a little too warm. Would rather have it be cool and have to put on a sweatshirt.

Pros: We enjoy flying with hawaiian

Cons: Leaving on time and not having to board a different flight because of mechanical issues.

Cons: Only one crew member was friendly

Cons: I really appreciate very comfort seat more legs room than other aircraft and crew member very helpful And regarding food it’s just ok, rest is find

Pros: The seat custom was hard as a board

Pros: All the basics were good- comfort, service, and the flight itself.

Cons: The fight was significantly delayed due to weather, which is not their fault, but they did not update us or the departure time toward the end, which they clearly knew and didn't communicate that it would be further delayed. They forgot cups for tea and coffee, so we only had water or juice.

Pros: Comfort

Cons: No entrtainment available

Pros: The crew WAS amazing!

Cons: Not a thing! It was perfect

Cons: Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open.

Pros: Great Service and flight was without problems or delays. Arrived on time .

Pros: Yes

Cons: Snacks

Cons: not much choice in the movie selection

Cons: It was perfect

Pros: The crew were busy but very attentive

Cons: I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones.

Pros: The seats are fairly comfortable, and the service was great.

Cons: The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great.

Pros: As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing.

Cons: The selection of movies currently was a bit lacking.

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

Pros: Crew were great!

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Cons: Honestly, you used to get a pillow and blanket. Now you get nothing. I know it's probably something that will never come back, but it's a nice touch. Otherwise, really satisfied with the flight experience.

Pros: Nothing to note

Cons: Seats were pretty uncomfortable and basic, crew had no idea what’s in the food they were handing out, there was no choice of what to eat except not to

Pros: Airlines has great service and long leg room than the US carrier

Cons: The TSA line in Kona is a nightmare, almost missed my flight. Took over an hour. So slow and people dont make any effort doing their job faster.

Pros: I loved the headrests that could bend so it cushioned your head while you were sleeping. I also loved the tablet/ phone holder on the bs k of the seat.

Cons: The breakfast sandwich wasn’t the best.

Pros: The flight attendant in my section was very nice. I appreciated the extra snacks she gave me!

Cons: The main meal, a sandwich, was only ok. The food could definitely be improved.

Cons: Not having to sit in the plane 45 minutes after we were supposed to take off.

Pros: Comfortable seats for long flight. Crew friendly and helpful.

Pros: Attendants were okay. Some could have been friendlier.

Cons: Food selection. Only one entree was served. Lasagna No meal for me since I am lactose inyolerant

Pros: On time! Nice crew.

Cons: More entertainment options for a 10hr flight. Food was not the best, no variety.

Cons: I fly Hawaiian all the time. It has always been a good experience.

Pros: Attendants were okay. Some could have been friendlier.

Cons: Food selection. Only one entree was served. Lasagna No meal for me since I am lactose inyolerant

Pros: Entire experience was perfect

Pros: Entertainment choices good

Cons: Worst food offerings. Not enough food offerings for 10 hour plus flight. Poor entree quality for international flight.

Pros: Extra leg room.

Cons: Not having to sit in the plane 45 minutes after we were supposed to take off.

Pros: Free flight with my sky miles!

Cons: One tall black stewardess was rude. Cost money to watch movies so looked at lots of previews for free. Sandwich chicken salad not the best. Had to walk “mile” to get to my gate.

Pros: Seats are alright... good thing I don’t have a seatmate so I have a little bit more room to move.

Cons: I miss the free giveaways or little travel gifts that they used to give.

Cons: The crew should be friendlier while they deliver their service.

Pros: Seat was fine. Crew were helpful

Cons: Movies were a repeat of the outbound trip

Pros: Delay

Cons: Don't delay

Cons: Everything was Okrrrrrrrr!

Pros: Crew ok

Cons: Entertainment for a 6 hour flight would've made sense.

Cons: I fly Hawaiian all the time. It has always been a good experience.

Pros: Excellent crew

Cons: More comfortable seats

Cons: A little tight on time between transfers.

Pros: nothing

Cons: everything

Pros: Nothing

Cons: Arriving on time

Pros: Great seat configuration on A330

Cons: Cabin was a little too warm. Would rather have it be cool and have to put on a sweatshirt.

Pros: Comfortable seats for long flight. Crew friendly and helpful.

Cons: Incoming plane was late, but we made it to Kona in good time, and we were out of the airport and at our lodging 30 minutes before I thought we would be, so we must have been on time

Pros: Crew ok

Pros: The seats are fairly comfortable, and the service was great.

Cons: The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great.

Pros: They are amazing

Cons: not much choice in the movie selection

Pros: BC middles seats are good for couples and one of the better laid out BC’s. Service was good but maybe not as JAL, ANA, or SQ.

Cons: The console storage/center tables was splattered with coke or coffee and was not properly wiped down during cleaning.

Cons: Canceled flight, major next day flight detour!

Pros: The service and I had more room in general. Comfortable.

Cons: Although the sandwich were pretty good, I was expecting a hot meal since the itinerary said "dinner".

Pros: N/A

Cons: N/A

Pros: Flight attendants were great!

Cons: Flight was a little cold - but in Hawaii, not always a bad thing!

Cons: 2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline

Pros: Crew was courteous.

Cons: Seat needs to be much roomier. Entertainment and Food should be good and more options.

Pros: no!

Cons: They need to smile and respect the passengers

Pros: Nothing

Cons: Arriving on time

Pros: Free entertainment and food!

Cons: More space

Pros: It was nice to have a meal and complimentary drinks.

Pros: Short island hop but still great staff is just HAPPY

Pros: Staff were friendly.

Pros: Attentive crew. Smooth flight.

Cons: Entertainment options limited but that’s a very small complaint.

Pros: nothing

Cons: everything

Pros: Seat was fine. Crew were helpful

Cons: Movies were a repeat of the outbound trip

Pros: everything

Cons: nothing

Cons: Honestly, you used to get a pillow and blanket. Now you get nothing. I know it's probably something that will never come back, but it's a nice touch. Otherwise, really satisfied with the flight experience.

Pros: On time! Nice crew.

Cons: More entertainment options for a 10hr flight. Food was not the best, no variety.

Pros: 9 hr flight, well taken care of by attendants and good timing... food, beverage and amenities.

Pros: Great service

Cons: Nothing

Pros: The plane was new and had a great feel. Pilots and crew very professional.

Pros: Delay

Cons: Don't delay

Pros: Crew was just good. Nothing over the top.

Cons: Better food.

Pros: Very good

Cons: Very good