No seperate security check for business class passengers and average lounge, open air, so not properly air conditioned
Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"
Pros: "Overall, the staff was amazing, so as the food and cleanliness"
Cons: "The space between the seats in economic seat"
Pros: "The crew is usually really good."
Cons: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Pros: "The crew was really nice. The plane was clean and comfortable."
Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"
Pros: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Cons: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Pros: "Entertainment system ok"
Cons: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Pros: "The inflight entertainment was great, lots of movie selections"
Cons: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"
Pros: "The crew was amazing. very helpful and great services."
Cons: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."
Pros: "Yeah everything was good flight timing was very accurate I loved their service"
Cons: "Hotel or a waiting area should be arranged in case of flight delay"
Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."
Pros: "The seat was ok and the food was good."
Cons: "Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline."
Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."
Pros: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Cons: "Extra leg room, little bigger seats"
Pros: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Cons: "more leg room and headphones that worked."
Pros: "The airline was helpful even though the flight was delayed"
Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Pros: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Cons: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"
Pros: "Crew on airport at baggage is not helpful at Mumbai airport very poor"
Cons: "Good Guidance Proper behavior from airport crew"
Pros: "The crew was nice, and there was sufficient overhead space for my bag."
Cons: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."
Cons: "I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth."
Pros: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"
Pros: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Cons: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Cons: "We stayed a long time in plane before take offf... Although I am a petit size snd was uncomfortable with my chair..They missed my meal.. I waited and wSited and nothing came up.. when i askef the crew, they said they served it alreafy without me noticing it, without any other explanation..or appology.. and it was too late to get me one.. It took time yo receive our bags as well it was mire than thd average waiting time."
Pros: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Cons: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."
Pros: "The seats with enough legs room"
Cons: "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"
Pros: "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
Cons: "Hotel with all meals provided."
The crew that checked at the gate was completely unprofessional, i had a child, stroller and a carry on luggage and the crew did not bother providing any help getting down 3 flight if stairs. I asked for hel and they ignored me
My flight form Denver to Albuquerque was canceled without my knowledge and I had to spend 5 hours in Denver before getting on to NM. A heads up would have been nice...
It was only an hour flight, but at that, it was still late
Pros: "Even though it was economy class, I was able to sleep because it was very comfortable."
Cons: "Not sure, I slept the whole flight."
Pros: "Nothing. It didn't happen."
Cons: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Pros: "Got an amazing pastry as a snack with tea, it was huge and really tasty!"
Cons: "Not much to say."
Pros: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Cons: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Pros: "Crew were very friendly and welcoming. I was in economy, and I am a big person but the seats were comfortable."
Cons: "This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number"
Pros: "The service and crew was amazing! We splurged on Business class and it was worth it! I was impressed with their efficiency at every point: checking in, boarding, and in-flight service."
Cons: "Sleeping overnight the cabin got a bit warm which made it a bit uncomfortable. I’ve never had that problem on a flight before."
Pros: "Nice staff."
Cons: "Although I've ordered vegan food about 3 months in advance, I have not been provided with a vegan meal and received cheese lasagne. Pretty sad on such a long distance flight."
Cons: "I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard."
Pros: "Nothing much good to say about this flight"
Cons: "They were rude and cater to Chinese... didn't give me the proper documents. Took forever until i found a helpful Thai to determine documents that should've been given to me at gate. Even tho i had business class on the first leg, they wouldn't let me in the lounge for the layover..."
Pros: "I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able"
Cons: "The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean"
Pros: "I liked the foods serviced and kind crews. The flight departed on time. The atmosphere of cabin was quiet."
Cons: "The services of the flight information and the slot of earphone was not working."
Cons: "This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)"
Pros: "Attention to detail was great ! My friend is vegan and he me sooner ahead of time He alway gat his dish on time !"
Cons: "I personally like to which movies and that’s what I did But the selección was kid a poor!!"
Pros: "The seats recline a bit more than US carriers, so that was a plus."
Cons: "The crew was stressed-never saw a smile. Customer service is not a priority-they get everyone served, but it felt like a burden asking for water or coffee. Food was not great, but it’s airplane food-I was just glad to have something."
Pros: "It is basically whats its worth i couldnt complain"
Cons: "They should add more amenities like slippers, toothbrush but its all good for what its worth"
Cons: "When checking to see if my flight was still on time before leaving I discovered the flight was canceled. I was not notified or given I new flight. I had to buy a whole new ticket (that was much more expensive then the one I already had) on top of the one I already purchased and now have to attempt to get refunded"