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Pros: crew handled the tough crowd well, but were not extremely hospitable

Cons: food was disgusting

Pros: The crew were excellent

Cons: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.

Pros: Food, Entertainment.

Cons: Harder than usually landing

Cons: No complain . It’s singapore airlines

Pros: Crew was very friendly

Pros: Seat was comfortable and entertainment selection was good.

Cons: More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers.

Cons: Great

Pros: Crew, food.

Cons: Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport.

Pros: Yes

Pros: The crew good except one man i guess from India

Cons: The food was not good at all

Pros: Easy to check in, outstanding crew!

Cons: Old, old, old plane! :(

Pros: Crew was very calm, courtesy, and cheerful.

Cons: Improve quality of service and cleanliness.

Pros: Great crew

Cons: The food didn’t necessarily agree with me but it tasted good and there was plenty of it.

Pros: Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered.

Cons: The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours.

Pros: Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress...

Cons: Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June.

Pros: The food and the entertainment onboard.

Cons: Flight was late and i missed my connecting flight in Sydney.

Pros: Everything was fine, a bit late taking off but the time was made up

Pros: Staff were friendly

Cons: WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us...

Cons: They didn’t leave my food. They took it away.

Cons: Luggage claim in chennai

Pros: The crew good except one man i guess from India

Cons: The food was not good at all

Pros: Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional

Cons: I had exhausted the entertainment system before I finished my first leg of the outbound journey.

Cons: My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai.

Pros: Boarding was very smooth.

Cons: We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all.

Pros: crew was nice and helpful

Cons: food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre.

Pros: The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence

Cons: It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late.

Pros: crew is good and helpful.

Cons: The food was terrible. Needs to improve the quality of the food.

Pros: The flight was on schedule. The pilot was great and avoided turbulence.

Cons: Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing.

Pros: It didn't crash.

Cons: Food no screaming babies . Comfy seats and armrests,

Cons: Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space.

Pros: On time

Pros: Good crew, efficient and pleasant

Cons: 1. The entertainment system had good choice, but screen resolution wasn't as good as recent flights with Lufthansa, SIA, Malaysia Airlines and AirNZ 2. Nowhere near enough toilets in the middle of the cabin, had to queue over 20 minutes 3. The announcement said water refill stations - where?

Pros: crew amazing seat to tight

Cons: wider seat

Pros: staff were nice

Cons: -priority boarding isn’t priority -only vegetarian food

Pros: Staff were friendly

Cons: WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us...

Pros: Excelent

Cons: I recomended yo my friend

Pros: Seat was comfortable, flight attendants were attentive and the food wasn't bad.

Pros: Helpful with our 2 year old

Cons: Baby change area is very small

Pros: Staff was great as usual

Cons: Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight

Cons: Improve quality of service and cleanliness.

Pros: Nothing as such

Cons: Was in 9D both USB power and touch screen not working .

Pros: Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered.

Cons: The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours.

Pros: I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon

Cons: Providing better food and movie

Pros: Unprofessional crew member how to treat as GOLD member in business class cabin

Cons: No comment

Cons: No entertainment but it’s probably because it was a short trip

Pros: They were very supportive.. Thanks.

Pros: Good

Cons: NA

Cons: Flat beds on second flight

Pros: Excelent

Cons: I recomended yo my friend

Pros: Flight attendants were very friendly, professional and helpful

Pros: I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit.

Cons: Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA.

Pros: The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you.

Pros: The customer service and food were excellent.

Cons: Next time I will fly business class for more space and comfort.

Pros: Entertainment, vegetarian options for food

Cons: Bit more comfortable seat

Pros: crew was nice and helpful

Cons: food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre.

Cons: Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening.

Pros: Good food and entertainment

Cons: Timely

Pros: Crew was amazing, first time on Economy Premium, really worth it.

Cons: For such a long flight should have given us more water. But were responsive when asked.