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Pros: "The crew was excellent, respectful and helpful."
Cons: "Boarding by bus is poor"

Pros: "Crews sympathy’s"
Cons: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"

Cons: "Better movie selection. Better organized boarding in Frankfurt"

Pros: "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
Cons: "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."

Pros: "Crew could have been less rude"

Pros: "What can I Say. It's Singapore Airlines"

Cons: "The person next to me had a distinct body odor."

Pros: "Crew was okay"
Cons: "Did not get the food I chose. Seats were not clean and clumsy"

Pros: "Singapore airlines never disappoints"

Pros: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Cons: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"

Pros: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Cons: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"

Pros: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Cons: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."

Pros: "The crew, their professionalism and wide variety of entertainment."
Cons: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."

Pros: "The crews on board were amazing!"
Cons: "The service from the ground staffs are not as good a the crews onboard."

Pros: "everything in suite class"

Pros: "Couldn't find a problem"
Cons: "Nothing"

Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."

Pros: "excellent - comfy plane, great service, excellent stuff."

Cons: "1 hour delay of departure"

Pros: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Cons: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Cons: "Cabin little bit cold"

Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Pros: "Boarding was good and the flight time was shorter than expected."
Cons: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."

Cons: "The seat's recline button was broken which meant having to sit for 12+ hours upright. Upon hearing that the seat was broken, the airline crew offered my mother a check for 100 SGD (14% of the ticket value) to be used on Singapore airlines (for the discomfort caused for over 50% of the flight time). They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats (note that the broken seat was not aisle). So it just shows that they don't want to accept that they messed up. They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again."

Pros: "I was inpressed"

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Pros: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."

Cons: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."

Pros: "Ontime, airline stewards were excellent and tv entertainment very good"
Cons: "Nothing"

Pros: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Cons: "Nothing to mention, all was good"

Pros: "Christmas decorations, service, attitude of staff"

Pros: "crew was very polite and cheerful."

Pros: "Efficient boarding and arrival"
Cons: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"

Cons: "breakfast was terrible"

Pros: "Red wine was good"
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Pros: "Love the service at Singapore Air. Very attentive and accommodating."
Cons: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Cons: "Need to be able to upgrade with Krisflyer Miles"

Pros: "SQ always has top quality service and that came through today."

Cons: "Headphones were not functioning properly"

Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"

Cons: "Seats are tight and hard"

Pros: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Cons: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."

Pros: "Friendly staff, excellent customer service, great food"

Pros: "The plane cabin, the ease of seat selection, friendly helpful cabin crew, quality and choice of food, facilities in the toilets (mouth wash, hand cream, etc), choice of entertainment, early arrival, the price."
Cons: "That I could not afford to travel first class! which must have been marvellous when economy so good."

Pros: "Consistently good food."
Cons: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Cons: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Pros: "Great food!!"

Cons: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"

Pros: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."

Pros: "very good service"

Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"

Cons: "Not much food to eat."

Pros: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Cons: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."

Cons: "Very poorly organized boarding"

Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety"

Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Cons: "none"

Pros: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Cons: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Pros: "I had plenty of space"
Cons: "There should be more vegetarian options available. Crew were very slow in responding to my requests."

Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."

Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"

Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."

Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."

Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"

Cons: "Food was not awful and most item not available in Fist Suites"

Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"

Cons: "Lack of food options for vegetarians unless pre-ordered."

Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."

Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Pros: "I was upgraded to business class. Very nice"

Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."

Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"

Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."

Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"

Pros: "Movie choices"
Cons: "Checkin services Staff attitude"

Pros: "The crew were Amazing, thank you Anastasia. Mark, Claudia and everyone on floght EK219. AMAZING job"
Cons: "The food i wish there were more choices please."

Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"

Pros: "The seating"
Cons: "It was all on time"

Pros: "Great service all round and lovely staff on board! A delight to fly."

Cons: "The boarding process could be more organized and more smoothly."

Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."

Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"

Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"

Pros: "The best"
Cons: "None"

Pros: "Inflight service was good."
Cons: "Boarding was really poor. It need to be systematic. Lot of confusion and announcement was hard to hear."

Pros: "So comfy... Great service. Wished the flight was longer b"
Cons: "Nothing"

Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."

Pros: "The way they receive and the way they take care of passangers"
Cons: "The water served is not sufficient I felt that it would be more better to serve water bottles."

Pros: "The movie selection is always good."
Cons: "The crew on this flight were rude which came as a shock to myself as I usually have a great experience flying with Emirates. I wish that was the case this time."

Pros: "The service for my granddaughters was phenomenal."

Pros: "good leg room. good entertainment. most importantly very efficient operation, in and out always on time"
Cons: "i asked for tea three times on ek860 and then i got coffee. no issue i drank it anyway"

Cons: "Slow cleanup after food service."

Pros: "Just a great experience for a very long flight. The kind of pampering you don't see on any other airline."
Cons: "Well the food would have been terrific but was overcooked. Staff was unfamiliar with White Russian drink. There was no cream available for above or for coffee."

Pros: "Economy seats still comfortable"

Pros: "Amenities and food, customer service."

Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."

Pros: "The ariplane, movies"
Cons: "The check-in staff"

Pros: "Comfortable, friendly crew, and very good food and service."
Cons: "Boarding was disorganized and flight delayed slightly."