Pros: "Great crews, food was okay, overall pretty good. Definitely will travel again"
Cons: "Choice of entertainment and food could be been better."
Cons: "had 6 hours connection and urumchi and they did not have any lounges abd no internet in there"
Pros: "China Southern CZ657 SFOCAN on a 777-300ER. Seating configuration in economy is a comfortable 3-3-3. They use some memory foam-like material for the seat padding and it is very comfortable. The crew was professional and friendly throughout."
Cons: "The price for this trip was just under $500 roundtrip CNXSFO. The food was nothing to write home about but during the flight, they offer endless Cup of Noodles and finger sandwiches and the vegetarian ones are very tasty."
Cons: "Food not so great. Flight was packed with almost every seat full. Beautiful Airbus 380 aircraft. Overall, okay for the money. Would use again for the economy price."
Cons: "It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit."
Pros: "Professionalism of the Crew."
Cons: "Business class seat are tired and in need of an overdue update."
Cons: "Unable to use Mobil check- in asked at ticket counter for a forward seat next to exit doors because I am a tall person over 6’3 ended up aisle seat that had issues maintaining a locked upright position plane left 35 min late"
Pros: "It got me to my destination"
Cons: "Plane wasn't clean. Recliner button didn't work / didn't exist."
Cons: "my middle name was incorrect and neither the airline nor the booking company Justfly could correct my name. They couldnt help me to ensure i could still make it to Kathmandu. Only option I had was cancel."
Pros: "Good lay flat business seats on A380, great bang for the buck, lounge at GZ is nothing special, staff was good though."
Cons: "Poor inflight entertainment options - make sure to bring your own pre loaded device They deplane and board the A380 onto busses via a single two-story stair case. Yes - all 500+ people...with all their kids and bags, old people young people, all going up one single stair case, up two floors."
Pros: "It doesn't have premium economy, the space is small."
Cons: "the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection"
Pros: "Crew member was very friendly and smiled all the time. My kids were hungry and they offered two sets of meals for both of them."
Cons: "Entertainment/movie was nil. No personal entertainment screen."
Cons: "the food was awful! flight the crew was blatant and not very friendly. they need to learn how to serve customer. i've been traveling with many airlines but Air China is the worst ever!"
Cons: "Planes not being delayed, causing us to miss our layovers."
Cons: "the delay of take off from Manila to Beijing that missed our flight in Beijing to Los Angeles. bathroom from China to Manila smells bad ."
Pros: "Was fine for a short flight. "Western breakfast" was decent - 2 little pancakes, some scrambled eggs, and a (chicken?) sausage. Staff were kind enough to let us move to the front of the plane and get off first as we had only an hour to get to our connecting flight in Beijing."
Pros: "Was the cheapest option at the time, and quality wasn't worse than the others"
Pros: "on the plane, Crew in CA are great! Food is delicious! Entertainment is very good!"
Cons: "I had a terrible time yesterday when I had to transfer from CA 4120 to CA 429 in Chengdu Shuangliu to Sydney. When I got off at Shuangliu airport From CA 4120 at 23:50pm, there was no airport bus to transfer me from T2 to T1 international Departure at Chengdu Shuangliu. I have to run in the dark nearly 2 km to catch 1:20 am CA 429 to Sydney Australia. Really bad international service in Chengdu Shuangliu!!"
Pros: "Flight was smooth and food is average on the plane."
Cons: "Arrival in Beijing so late and missing the flight to go to Manila then we have to stay overnight there. Staffs at the airport very rude and does'nt communicate or explain what's going on. Brought to a dirty hotel without eating at 1am and have to take shuttle bus at 4am back to airport for 8.05 flight. Unable to inform my family about the delay because cannot sign on wifi. Very tired, exhausted and disappointed."