Daily cleaning, installation of cabin HEPA filters on flights to South Island
Air New Zealand, Etihad Airways and EVA Air have waived their change and cancellation fees on flights to South Island. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights to South Island.
An average direct flight from New Zealand to South Island takes 2h 06m, covering a distance of 610 km. The most popular route is Auckland - Queenstown with an average flight time of 1h 50m.
The cheapest ticket to South Island from New Zealand found in the last 72 hours was $71. The most popular route is from Auckland to Queenstown and the cheapest round-trip airline ticket found on this route in the last 72 hours was $166.
Air New Zealand, Etihad Airways & Qantas Airways fly the most frequently from New Zealand to South Island.
Based on KAYAK flight searches, the most popular destination is Christchurch (36% of total searches to South Island). The next most popular destinations are Queenstown (27%) and Nelson (13%). Searches for flights to Dunedin (11%), to Blenheim (9%) and to Invercargill (5%) are also popular.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Aircraft was a new A320. Superb. Loads of legroom and extra width . Great flight."
Pros: "Hasn’t occurred yet"
Cons: "Hasn’t occurred yet"
Pros: "Well coordinated loading of plane. Good food service. Well informed.."
Pros: "Crew were very helpful"
Cons: "First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good"
Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."
Pros: "Good for a sheot flight"
Cons: "I can’t be more demanding. Everything on the flight were good."
Pros: "Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far."
Pros: "I was disappointed that Air New Zealand charges US15 to reserve specific seats. For our party of 3, that would be US90 RT so I didn't do it. But at the gate I asked for window seats and the attendant gave us excellent seats at the front of the plane."
Cons: "No issues that caused us any problems."
Cons: "Terrible customer service."
Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."
Pros: "On time"
Cons: "Late start of check in"
Pros: "Very friendly flight attendants"
Cons: "Constant threats about weight of carryons & then didn’t check or weigh anything"
Pros: "Baggage made it all the way to Queenstown from Perth"
Cons: "Check -in staff said that there were no seats available in emergency exit rows so put us in the row in front. We couldn't recline and thete were several seats empty in the emergency exit row behind us."
Pros: "Comfortable seats"
Pros: "Nice flight"
Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"
Pros: "The airport was great! Very easy access, fast check in and security. Loved the LOTR theme. Uneventful and beautiful flight."
Cons: "Everything was great"
Pros: "same as above"
Cons: "unalbe to select seats so we were spread out"
Pros: "Quick boarding"
Cons: "Delayed for about one hour."
Pros: "Punctuality. Confortable plane."
Pros: "The service was excellent. The food was wonderful and the cabin very comfortable."
Pros: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Cons: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."
Cons: "Charged us for baggage, even though the flight was international and clearly stated on their website international flights included baggage. Had to pay more than we paid for our flights just to check a bag."
Pros: "Friendly and helpful staff"
Cons: "No WiFi or outlets on aircraft"
Pros: "I liked that it got me from point a to point b. I had to pay extra to watch movies, no meal on an international flight (tbh I'm not sure what I ticketed and didn't tick while booking, but I mean it was nz to aus, come on)."
Cons: "Not getting my luggage across the ditch, paying for movies as an extra, no meal."
Pros: "friendly staff, ease of boarding"
Pros: "I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area."
Cons: "I can't complain about anything with Air New Zealand....I loved each flight with them."
Pros: "The customer service was great when I missed my flight."
Cons: "It was difficult to have a shorty layover and transfer from Auckland to Queenstown. I missed my flight."
Pros: "Premium Economy was worth the price! The section was not as full, and the service was wonderful."
Pros: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."
Pros: "The pilot would tell us as we were flying over different mountains, regions etc, and the flight was not at all crowded, and there is so much more seat space than on any domestic American flight I’ve ever flown!"
Cons: "They charged 60NZD for one small checked bag! And then I misunderstood the policy on lithium batteries and switched my power banks from carry-on to checked bag and they confiscated them. So there goes that."
Pros: "The people and the service were top notch. I fly on numerous carriers and overall AirNZ has been my favorite, hands down, primarily because of the helpful kind friendly staff."
Cons: "Disembarking down onto the tarmac, and being made to stand out there for about 5 minutes (supposedly for safety's sake) while another plane was being pushed out from the next gate, all the while breathing in the choking nauseating jet exhaust fumes while our own plane was idling."
Pros: "Not much to like with the cattle car ride that was an hour late."
Cons: "I was shocked at the baggage charge upon checking in and was told I just purchased a seat from Virgin Australia but no baggage transport with the flight. When kayak directed me to VA, I made the purchase and certainly did not remember being offered a chance to purchase baggage fee as other airlines offer (e.g. BA). While I understand kayak refer users to search airlines baggage fees it need to make sure that airlines offer true and baggage fees at the time of purchase so the full cost of flight is clear at purchase time."
Pros: "Everything! It's Air NZ!"
Pros: "Flight was on time, airplane was clean, flight attendants friendly and attentive. Very pleasant flying experience"
Pros: "Crew was professional and friendly, food was excellent, entertainment choices were fantastic."
Cons: "The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far."
Cons: "Someone sitting in my seat already!"
Cons: "Having to pick up our bags and going through customs was horrible and stressful. Bags coming off the flight last made the customs line very long, after going through customs couldn't find where to check our bags on to Queenstown, finally found the the automatic check-in, too late only one person to help. So late had to walk to the domestic terimal, in a hurry. Finally found the check-in, checked all 3 bags, arrived in Queenstown, only two came in."
Pros: "Good IFE"
Cons: "No enforcement of carry on - therefore no bin space"
Cons: "We were booked on a 7 a.m. flight Wednesday morning. We arrived from Syndney the night before and wanted to make sure we were set for the early morning flight so went to an Air NZ information desk to get boarding pass. The agent printed out an e-ticket and said we were good to go. We arrived an hour and a half early to the gate, with our carry on bags as we have done all over the world. We heard an announcement about bags needing to be checked and assumed ours would be gate checked if needed (as anywhere else in the world). The gate agent didn't arrive til 20 minutes before the flight and told us we DIDN'T have a boarding pass and needed to return to the ticket agent and check our bags. By the time we ran back to the ticket agent we were told it was too late to check our bags. We had to pay $100 more a piece to fly LATER through Christ Church. We were on our way to meet our kids for vacation and ended up losing a day and $200 additional dollars because we were given inaccurate information by the Air New Zealand info desk."
Cons: "Slow service and delay exiting"
Pros: "The service was great and the seats had a lot of leg room. Very easy to check in online and drop bags at the airport."
Cons: "The wine was delicious and I wanted more"
Pros: "Getting on was a delight in Wellington. Having two set of doors open was great."
Cons: "Getting off in Auckland, only the front doors open so took what felt like ages to get off."
Pros: "Staff and the cleaninless of the plane."
Pros: "amazingly pleasant crew, great food, efficient service, very comfortable."
Pros: "Lots of entertainment options and friendly crew."
Cons: "flight was seriously delayed, poor communication from staff & NZ Air app to travelers re reason for & how long delay would actually be. Shortly after we finally boarded I got a text saying our connecting flight from Christchurch to Dunedin was cancelled. So, we were flown to Christchurch & given hotel accommodations for the night, only to be flown BACK the next day to Wellington to catch a flight to Dunedin. All in all quite infuriating."
Pros: "Nice cabin crew, nice boarding, ontime departure, clean aircraft."
Cons: "Check-in agent at bag drop counter was a sour puss."
Pros: "Efficient, professional crew"
Cons: "More space. Snacks, at least a drink! (that doesn't require more expenditure)"
Cons: "Flight was canceled."
Pros: "Absolutely nothing"
Cons: "Just about everything this poor excuse of an airline needed to be better. Not only did they rob me at the check in desk of $210, there was also an extremely loud alarm coming from the exit door of the plane the crew couldn't fix. I was sitting right next to it for an hour and had to plug my ears to avoid hearing damage. This was the worst flight I've ever been on, and I've flown hundreds of times"
Pros: "Comfotable flight, Good landing."
Cons: "Though one of the stewardess' was professional she was a little impersonal. That statement is a little harsh as she was very young. I am sure as she gains experience she will become great at what she does. Maybe a big smile would help when she addresses passages."
Pros: "Exactly what we expected from a budget airline."
Cons: "Dragging the luggage between international and domestic terminal wasn't fun."
Pros: "tons of leg room in emergency aisle + fast on/off loading of plane"
Cons: "weird boarding via bus that was kinda annoying"
Pros: "Short flight. Good crew"
Cons: "Flight delayed twice. Later Jetstar scheduled flights to the same location left before ours. Luggage damaged beyond repair or use. Wheels broken off, sides smashed. Now have to purchase new and file "proof" paperwork, pictures, etc. Will never fly Jetstar again. The cheaper flight is not worth it."
Pros: "Efficient processes all round - check-in, boarding, disembarking, baggage collection, etc."
Pros: "boarding has been delayed however there is poor communication between the staff regarding estimated of delay..."
Pros: "The seat was extraordinarily uncomfortable."
Cons: "Seat spacing was the worst ever. Aisle very narrow."
Pros: "Flight was fine"
Cons: "They find ways to scam you out of more money!"
Pros: "Good seat. Good service."
Pros: "Small plane but comfy leg space; friendly crew."
Cons: "Fight was 30 mins late!"
Pros: "Easy check in, bag drop and courteous staff"
Pros: "Easy boarding"
Cons: "No food or water"
Pros: "Great crew/ boarding/flight in general , on time & efficient staff"
Cons: "The seats need to be wider spaced as my husband is 6 foot & spent the flight with his knees against the back of the seat in front... a little more room please"
Cons: "Was 3 hours late with no reason"
Pros: "The price, the timing of the flights"
Cons: "Cheap thin seats squashed together means you can feel every time the person behind you moves. There were people yelling at each other because they were getting so annoyed by it."
Cons: "$120 bag fee!! Plane was late. Ticket line took over an hour. Paying bag fee was a separate line took one-half hour. Gate was changed had to move 1/4 mile."
Cons: "Charged over $500 for our luggage a real Scam We never fly with Jetstar again!"
Pros: "Friendly efficient crew"
Cons: "The process to get boarding pass and check bags was chaotic and frustrating"
Pros: "Actually left a bit early. Warm, friendly in flight crew."
Cons: "Storms in the area so it was a bit bumpy. Not the fault of the crew, but Mother Nature"
Pros: "Once we were seated and lift off was timely the flight uneventful as one can only hope for. The food was not outstanding but the chicken salad was better than most airline food and was a nice portion to tide us over for a long day after landing."
Cons: "The staff was lacking in personality and consideration. While well groomed and that plastered on smile was there the actual attention was missing the mark. I went to use the toilet before the flight and stood for several minutes waiting as the occupied sign was engaged. I was passed by staff three times before informed that the toilet is unvaivable until in the air. Really! So why did you squeeze past me 3 times without telling me this detail?"
Pros: "Decemt crew.At least they didn't charge for water on the flight."
Cons: "We did not include a checked bag when we purchased tickets (not knowing what we would have) and had to pay $60 per bag once we got to the airport. Absurd!"
Pros: "Italy a okay flight"
Cons: "Don't have WiFi connection"
Pros: "Friendly service"
Cons: "Seats with no room."
Pros: "It is exactly what you pay for. The plane left on time and arrives on time."
Cons: "You have no leg room and the service on the plane is just okay but for the price it is excellent. The way you pay in advance for the weight of your luggage is really tacky but that is how they make money."
Pros: "We survived"
Cons: "Baggage policy is terrible even after buying extra baggage. Stressful."
Pros: "I wasnt hungry"
Cons: "I declined as i wasnt hungry or yhisty"
Pros: "It's called "WiFi." Why don't you know about it?"
Cons: "More leg room up front. It's ridiculous that there's legroom."
Pros: "Departure on time, arrival ahead of schedule, baggage delivery very fast"
Cons: "No food or beverage included"
Pros: "It was all on time. A good flight."
Pros: "First time flyer very good"
Pros: "Plane delayed missed connection had to spend night in Melbourne"
Pros: "On time departure/arrival"
Pros: "All very straightforward from boarding to landing. Pleasant and helpful crew. As comfortable as could be for a small plane."
Cons: "No entertainment available - although flight was only an hour so not really a big deal"
Cons: "Poor/no communication when flights were delayed, then cancelled, then delayed, then cancelled again! Resulted in waiting at the airport until after 12pm and very little of any sleep."
Pros: "Ticket price seemed reasonable, until it was time to check in"
Cons: "Airline wanted to charge $145 for one 20 kilo check-in bag Wanted to also push me to a later flight Would not allow anything over 7 kilos carry on, and were weighing items at the gate. This put several thousand dollars of camera gear for me at risk to baggage handlers with no option to pay more for weight. The airline of course accepts no responsibility if you do have to check fragile gear due to their carry on restrictions. Seat space was hands down the smallest I've ever seen. Overheard at least three other passengers say the same Overall, experience couldn't be worse. Will not fly again."
Cons: "Beware- no baggage allowed beyond minimal amount. Not suitable for a long distance visitor."
Pros: "The price, service, punctuality and the excellent service of all personal involved. Excellent service"
Cons: "A little de organized the boarding process but I have to say caused by passengers behavior, in addition some of the passengers didn't follow the luggage rule and nothing happened. I would like to suggest some information during the fligh. Where were be and what could we be seeing during our flight."
Cons: "Beer was warm. At that price for average beer it would be nice to have it cold!"
Pros: "2 hours late"
Cons: "2 hours late, constant 20 min delays until departure no real updates"
Pros: "No issues with boarding"
Cons: "United did not ship our bag so we had to make a claim before leaving Cutoms in Aukland. We got to the Jet Star ticket counter 3"
Pros: "Comfortable seating and professional crew"
Pros: "Pilot made correct decision to abort approach."
Cons: "No plan to get passengers from Christchurch to Queenstown except bus or rent car, 7 hour drive in middle of the night. Never ride on Jetstar, take a car it's faster."
Pros: "Polite caring treatment by all counter and plane staff Able to take on my usual carry-on that I take everywhere else Well managed ontime flight"
Pros: "Left & arrived on time -AKL to SYD."
Cons: "Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check."
Airlines flying to South Island have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to South Island
Masks required on board, masks provided on flights to South Island
Social distancing seating
Middle seats unavailable to book on flights to South Island
Testing for antibodies, testing for symptoms for flights to South Island
Waiving of change fees. Search flexible flights to South Island