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Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

Cons: More leg room

Pros: Crew was amazing, very attentive.

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Pros: No security on this regional flight; made it simple to board. Very quiet for a turboprop aircraft. Boarding was delayed and not well announced.

Pros: Very helpful in getting on board luggage stowed, attractive interior

Cons: Scheduling was poor (turned up lighting far early than needed) and made too many and too loud of general announcements through the night for an overnight flight.

Cons: The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

Pros: very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK.

Cons: Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed.

Pros: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.

Cons: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Pros: Aircraft was a new A320. Superb. Loads of legroom and extra width . Great flight.

Cons: Nothing

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

Pros: The crew was lovely

Pros: I liked sleeping for 10 hrs & arriving in AKL ready to roll!

Cons: I paid for seats, but there is no record of my purchase at NZ air.

Cons: I was turned away at the gate and was unable to board the plane. It was an awful experience!

Pros: The corn chips!

Pros: very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK.

Cons: Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed.

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Pros: Everything

Cons: More food would have been better

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Cons: The snack were very simple. They don't communicate properly all the different snack options.

Pros: Crew was okay. Nothing special but not bad.

Cons: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.

Pros: I really enjoyed the food as always and overall, I felt very comfortable

Cons: I enjoyed my experience overall.

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

Pros: I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely.

Cons: Only the take off from the flight. It made me dizzy and nautious.

Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

Pros: I liked sleeping for 10 hrs & arriving in AKL ready to roll!

Cons: I paid for seats, but there is no record of my purchase at NZ air.

Pros: Super easy

Pros: Not much

Cons: The seat I had booked and was confirrmed was not available, double booked.