Daily cleaning, installation of cabin HEPA filters on flights to Richmond
You cannot fly directly to Richmond. KAYAK recommends you fly to Vancouver Intl (YVR) (4.14 km from Richmond). From there you can rent a car or get a taxi.
The closest airport is Vancouver Intl (YVR) (4.14 km). KAYAK recommends you fly to Vancouver Intl.
Vancouver Airport is 4 kilometres from the centre of Richmond. View on map.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Richmond is likely to change within 7 days, so travellers know whether to wait or book now.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Richmond up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "flight crew are good, other general categories are average."
Cons: "Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed."
Pros: "Small puddle jumper, but everything was well organized."
Pros: "Good food"
Cons: "Why so cold in the cabin!"
Pros: "All round excellent - great service, food et al."
Pros: "Excellent attendants"
Cons: "Landing was a bit bumpy!"
Cons: "My ticket did not say that it was a no luggage,no meal ticket & I printed off the E ticket & no where on the E ticket did it state no luggage.....I think that needs to be shown clearly when we book. I had to pay for 1 bag & it would have been $250 but ANZ did work with me &changed the ticket for $125 name-Marjorie Kalama"
Pros: "Very friendly and helpful Flight attendants. Food was good."
Pros: "there were extra blankets."
Cons: "Cold air blasting for 8 hours."
Pros: "Can't say enough about how good the experience was. It felt like business class, except the seat doesn't transform into a flat bad. Service, meals, amenities, washrooms, etc. were amazing. Also, the flight times AKL-YVR and YVR-AKL are so civilized! You leave each city around dinner time, you dine, you watch a movie, sleep as much as you want, have breakfast, and then it's time to land! Way better than other options that leave at odd times."
Cons: "I can't think of anything to improve. NZ really rocked the flight and the Premium Economy product."
Pros: "We flew Air Canada’s Economy Plus from Vancouver to Sydney and Air New Zealand’s Economy Plus from Auckland back to Vancouver. NZ’s Economy Plus product is far and above AC’s. Everything from the welcome, to the meal, to the level of service is great. I really felt that NZ treated the Econ Plus cabin as distinct from Economy (including having 2 dedicated washrooms), whereas on AC it felt like we were merely Economy with better seats. I compare NZ and AC because we were so genuinely impressed with what we purchased. We would definitely book NZ Econ Plus again, and the January seat sale is a great time to do so!"
Cons: "I can’t think of anything I didn’t like. NZ gets this product right."
Pros: "Cool temps in plane"
Cons: "They were great"
Pros: "Good lleg room in the aircraft. Friendly service."
Pros: "Everything. Loads of leg room."
Pros: "Nearly always enjoy flying Air NZ and this was no exception. Friendly efficient service."
Cons: "Not getting a choice of meal due to being last row of seats."
Pros: "No complaints at all"
Pros: "Was the same, everything allright"
Pros: "It was what I expected"
Cons: "Too cramped"
Cons: "Lack of leg room"
Pros: "Low initial ticket price"
Cons: "Extra charge to get to sit next to my wife, which I was subsequently told I didn't have to pay because if my frequent flyer status (star alliance gold), but no, so sorry, no refund of that extra fee possible. Cheap!"
Pros: "Free drinks!"
Pros: "Excellent overall service as usual from start to finish"
Pros: "Very friendly and good service- price was very high for the distance/time"
Pros: "Lost our baggage twice!"
Pros: "Loved the new planes"
Cons: "Too bright in the cabin, the pink lights were a little hard on the eyes"
Pros: "I was in Premium Economy and everything was wonderful! The food the entertainment system and extra legroom (with a leg rest!) was fantastic! I slept so well!"
Pros: "I liked the fact that the flight was non-eventful."
Cons: "I was "upgraded " to a seat facing a bulkhead, so leg room wasn't an issue. However, I missed the last half hour of my movie, because the screen had to be put back into the arm rest for landing."
Pros: "Short, friendly people and was on time. Awesome all around"
Cons: "All was good"
Pros: "Unlike a trip on Air New Zealand several years ago, there is actually enough leg room now so knees don't push into the seat in front. That is a huge improvement! The airplane we flew in this trip was a nice new one, very well designed."
Cons: "No complaints! Air New Zealand really seems to be putting forward a god effort, and it shows. Hope they keep up these service standards and improvements over the past."
Pros: "The accommodations were unexpected and amazing!"
Pros: "Rare beef salad was fantastic"
Cons: "Didn'the get a cup of coffee!"
Cons: "No vegetarian meal, lot of turbulance"
Pros: "Checkin was easy and fast. The lounge in Auckland was comfortable and well supplied."
Pros: "Being almost home"
Cons: "The quality of care they give everyone that rides the plane"
Pros: "I love Air NZ, near new 777, spacious, noise wasn't bad, excellent staff. Decent food choices for dinner, breakfast was merely OK. Infotainment was top notch on the new Boeing, but lots of unique Air NZ content too. All my 4 domestic flights on A320s the previous week with Air NZ were top notch too."
Cons: "No way to pay to get in to the lounge for a day pass if you dont have airline status. I got accustomed to having it traveling with a coworker with access, but flying solo, in Auckland, no status, no access, would have gladly paid for the privilege."
Pros: "Your flight attendants provide first-class service even in economy."
Cons: "Bathrooms could have been cleaner"
Cons: "Two delays after boarding extended the 13 hour flight to 14.5 hours. That is excruciating in a seat."
Pros: "Everything was fabulous"
Pros: "ON time!! As comfortable a long haul can be."
Pros: "They did put us on another flight."
Cons: "Luggage was damaged and flights missed due to not enough time allowed to go through customs which ended up adding an extra 7 hours to an already 20+ hour trip"
Pros: "free movies"
Cons: "plane was late. not your fault"
Pros: "Air New Zealand is fabulous! I would highly recommend it for anyone traveling to New Zealand!"
Cons: "The handrails didn't come up and it was super cold. Not enough options for tv"
Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."
Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"
Cons: "Food was not awful and most item not available in Fist Suites"
Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"
Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Pros: "I was upgraded to business class. Very nice"
Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"
Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
Cons: "It is just great. The timing the service the professionalism"
Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"
Pros: "We were able to switch seats to get more space -- especially leg room"
Pros: "Movie choices"
Cons: "Checkin services Staff attitude"
Pros: "The service, the comfort,"
Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"
Pros: "Great service all round and lovely staff on board! A delight to fly."
Cons: "The boarding process could be more organized and more smoothly."
Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"
Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"
Pros: "So comfy... Great service. Wished the flight was longer b"
Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Pros: "I had an empty seat next to me"
Cons: "A big lady sat in the empty seat because it was on the isle....dang it"
Pros: "It's a long way. I was ok. Thanks"
Cons: "Flight lisbon/Dubai 8 hours delay,slepping one night in Dubai and after 15 of my arrival in Durban no luggage."
Pros: "In Flight Service and Guest Care for Wheel chair assistance"
Pros: "on borad crew Food entertainment plane"
Cons: "wheel char request poorly managed in Dubai and Amman Seating area next to crying children for 5 hrs + is horrible"
Pros: "The service for my granddaughters was phenomenal."
Pros: "The crews were helpful."
Cons: "The handle of one of my checked in bags broke down."
Pros: "Economy seats still comfortable"
Pros: "Amenities and food, customer service."
Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Pros: "The ariplane, movies"
Cons: "The check-in staff"
Pros: "Comfortable, friendly crew, and very good food and service."
Cons: "Boarding was disorganized and flight delayed slightly."
Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Pros: "Great flight and service"
Pros: "Emirates was the referrer only. The flight was a Qantas flight hence same as any other Qantas flight. The fish dinner choice was over cooked."
Cons: "I like the luggage allowance-- more realistic than other airlines. The attendants were attentive but perhaps a little overdone on the fake smiles except for the main attendant who had the stressed/more straight-faced look for some strange reason. i probably should have been more tuned into the mechanical visual entertainment on board instead. Got to watch two movies which was great!"
Cons: "Boarding was terrible. We sat in the bus that was supposed to take us to the aircraft, for about 30 minutes inhaling diesel fumes to a point where I started to feel sick."
Cons: "The delays, the switching of airlines with no prior notification. The flight was originally scheduled for 4:05 pm with Emirates, yet was changes to quantas and left much later"
Pros: "Everything was great"
Cons: "There was nothing to complain about."
Cons: "The attitude of the crew, not friendly, the lady next to me had to ask 3 times to get her glass of water Very average, I was dissapointed as Emirates is the best company I flew with and Qantas does not have the same quality and service standards"
Pros: "I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on."
Pros: "The seats were spacious and the entertainment system was top of the line with huge screens. Staff was lovely."
Pros: "Everything we want to fly business class next time"
Pros: "Wonderful customer service"
Pros: "food far below expectations. Crew was great!"
Pros: "Left on time. Employees were competent and friendly, and kept us appraised of things in flight (turbulence, etc)."
Cons: "Nothing I didn’t like"
Pros: "One of the crew members was excellent, kinder than most. My bag made it on the flight in spite of the delay and very tight connection."
Cons: "No plugs in regular economy class makes it hard to use the United app for entertainment."
Cons: "Very cramped with staff who I found overbearing. Not the most pleasant experience."
Pros: "Flight was short and got to gate on time"
Cons: "sat for about 20 min. before takeoff with no info"
Cons: "Smooth ride"
Pros: "Checking in was simple with no problems. They made the process easy. Very courteous!"
Cons: "Missed my flight."
Pros: "No entertainment and have to pay extra for any eats."
Pros: "The crew was very helpful and friendly!"
Cons: "Entertainment was on personal device. Additional software was needed to watch movie."
Pros: "The crew in air Canada is awesome! They were really great and friendly. I'm impressed with their impeccable service even if it was a short flight to Vancouver."
Cons: "Flight was delayed."
Pros: "This was the first United flight I've been on in 10 years that was not full."
Cons: "There is no way to turn off the screens on the seat backs, so they continue flashing the same thing over and over. I counted 690 times between Houston and Vancouver."
Pros: "My seat"
Pros: "It was a long day with the delays which ended in a missed flight to Vancouver. Great service in providing accommodations and food voucher. Much appreciated. Made getting home a day later as I have another 6 1/2 hour drive to get home. Overall a good trip."
Pros: "Overall this was an pretty average flight. The planes were on time and the service was good"
Cons: "Flight was delayed because plane hadn't arrived at the gate yet from its previous flight."
Cons: "The boarding process is chaos. By the time my group is called, an announcement is made about running low on overhead space and some may need to check in their carry ones. Happens on every United flight? On the flight from Vancouver, the wifi wasn't even working."
Pros: "Other airlines that don't lie to you about which airline you're purchasing tickets with."
Cons: "When I buy an apple computer and pay apple prices, I don't expect to open up the box and find a PC in there. When I bought tickets with Air Canada, I expected to fly with Air Canada, not United. I don't know how it's even legal for you to sell me one thing, have me pay for it, and then give me another. My experiences with Air Canada have been fine. My experience with United was terrible. Their check in devices freeze and don't give proper instructions or feedback, and my tray table was taped shut because it was broken. The tape looked like it was a year old. It is not ok to fix an airplane with tape. This is terrible for both of us. Now you - Air Canada - are sharing in United's PR disaster because you've effectively said buying tickets from you might just be a bait-and-switch for buying tickets with them. Upon purchasing tickets "your" customers have no way of knowing what they're going to get. I'd much rather book with an airline that sells tickets for its own flights, or at least tells customers when they're buying something else instead of lying to them."
Pros: "Tv, food, outlet to charge phone."
Cons: "Crew was unfriendly and seats were small and uncomfortable for a 4.5h flight."
Pros: "again we flew business class"
Cons: "A waste of money for business class as it was no better than business class 30 years ago. Slightly wider seats with a little more room, but there was no entertainment and the food was awful"
Pros: "Was a breeze to board"
Cons: "No entertainment at all no music nothing"
Pros: "I made the connection flight, luckily, w the 5 mins I had"
Cons: "Nothing to complain about w the flight. All was well"
Pros: "The crew was very good, very attentive."
Cons: "Boarding went quickly but was very unorganized."
Pros: "Didn't have food so couldnt rate that section"
Pros: "Nice seats."
Cons: "Sitting at the gate on the plane while they work on a problem"
Pros: "Freeway traffic made me just miss the checkin time by a hair. I had an important meeting and was hoping there was a chance to still get on (40min before flight) but that wasn't possible."
Cons: "Didn't make it because United gave standby seating to guests terminating travel in SFO."
Pros: "There were snacks & water provided."
Cons: "The flight was over 4 hours delayed, and the luggage took a long time to arrive, it was 4am, and then there was a taxi line and there were no taxis available and each one took time for each passenger."
Pros: "Nice free inflight wifi entertainment, small selection and need own device. Make sure to bring your headphones!"
Pros: "I was very late and the staff made huge efforts to get me through security and onboard!"
Pros: "The flight started boarding early enough that we had no problem pushing off from the gate on-time. We arrived early"
Cons: "The baggage took longer to arrive that it took us to hike the considerable distance from the gate and then clear passport control."
Pros: "Fly upnto Vancouver BC this time."
Cons: "The seats had no infotainment system No food Cramped"
Cons: "We were trying to print our boarding passes and computer didn't recognize our bar code. United employees were trying to help us and they couldn't print it either until we approched counter. We didn't see that much of professionalism on United employees. At one point one of the employees told us to go back to Air Canada counter and I thought she was not trained properly."
Cons: "Flight was delayed 3 hours and 45 minutes because engine did not start. Had us deplane. Caused us to miss our connecting flight and we had to wait 6 hours for another one."
Cons: "Flight was delayed over an hour since bags had to all be unpacked and then packed back into plane due to bags being stored improperly and not all fitting"
Cons: "Planes have mechanical issues, but they could have done more things at the same time like reboard while the post repair system checks ran and sort out baggage weights so that there weren't delays on top of delays. That was after not noticing issues with the plane until after waiting for late passengers and taxiing out. We arrived 4hrs late for a 3hr flight. They also only had one agent to rebook flights and assign hotels at the end even though they had hours to know the connections would be missed."
Pros: "Leg room seemed better. Flight was early arriving in Vancouver. Flight crew kept us informed about slight turbulence and arrival time, Pilot landed plane very smoothly."
Cons: "This is minor: the small package of complimtary food (a sweet wafer) was not good. Something more substantial would have been appreciated for the long flight."
Pros: "Not much"
Cons: "No leg room. A bare bones airline."
Pros: "Flight attendants are nice"
Cons: "The plane is very old"
Pros: "Nothing really"
Cons: "This flight was delayed an hour as United had maintenance issues with the plane. United sadly has a bad reputation for deferred maintenance on its planes in order to cut costs. They don't care about customer satisfaction, just the bottom line."
Cons: "Hasnt even left yet. 3 hours late"
Pros: "On time. The crew was good."
Cons: "Could not pick seats online. Party of 3 seated in 3 different rows"
Cons: "Online check in was ambiguous and I wasnt sure if I as checked in or not. The gate did not have scanners for the boarding passes on the united mobile app."
Pros: "The crew was extremely helpful on both flights. This made the whole experience very pleasant."
Cons: "Play delayed 90 mins adding to my already delayed journey!!"
Pros: "It had a nice view."
Cons: "The restroom was very smelly."
Pros: "Cjomfortable, on time flight."
Cons: "Non-fat salad dressing. You might have heard that the obesity epidemic got worse with the creation of non-fat products, but lots of sugar. What's your first ingredient? High fructose corn syrup. Guess you want oversize butts in your seats. Toilet seat should stand up by itself in business class. What are you thinking?"
Pros: "Because of the delayed flight time (and near cancellation) we were given free access to on board DirecTV."
Cons: "I feel like I experience delays with United more than any other airline. Was delayed and almost cancelled due to maintenance issue. Not the first time this has happened to me--is it so hard to make sure your fleet is running well?"
Airlines flying to Richmond have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Richmond
Masks required on board, masks provided on flights to Richmond
Social distancing seating
Middle seats unavailable to book on flights to Richmond
Testing for antibodies, testing for symptoms for flights to Richmond
Waiving of change fees. Search flexible flights to Richmond