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Pros: The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers.

Cons: Nothing! Awesome Airline. Would use again when traveling to Asia.

Pros: food and seat are good.

Pros: The airplane is clean all the time.

Pros: Crews were excellent. Food was actually good!

Cons: More comfortable seats for long haul would have been nice!

Pros: First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future.

Cons: Please see what above.

Pros: Our luggage missed the connection but the situation was well handled

Cons: Entertainment

Pros: The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight

Cons: I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode.

Pros: The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected.

Pros: When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat.

Cons: Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu.

Pros: Very comfortable; excellent service

Cons: Food

Pros: Crew very attentive but not intrusive. Food very good.

Cons: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.

Pros: The service was excellent

Pros: Entertainment, crew and food

Cons: Seat space

Pros: Legroom, seat amenities, boarding process

Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!

Cons: Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!

Pros: Great Food, good customer service, quick boarding/deplaning, and the return trip from MNL to TPE was almost top notch.

Cons: My entertainment screen was not working nor could the crew get it to work.

Pros: The flight was on time.

Cons: Bathrooms could be cleaner.

Pros: we had extra legroom travelling with an infant

Cons: the staff could have been a little considerate when serving food to you while you're holding a sleeping baby

Cons: the food could have been nicer

Pros: The MAS stewardess was really nice & helpful

Cons: Everything was perfect