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Everything could’ve been better. The boarding process was a little tedious, and then they put me in a seat with the window did not open, which gave me a very uncomfortable feeling considering I had told them that. The entertainment system didn’t work for quite some time and because I had to heavily medicate myself to not have a panic attack I missed dinner and barely ate anything on the flight. Not to mention the religious man next to me, praying mostly and humming the whole flight.
Everything could’ve been better. The boarding process was a little tedious, and then they put me in a seat with the window did not open, which gave me a very uncomfortable feeling considering I had told them that. The entertainment system didn’t work for quite some time and because I had to heavily medicate myself to not have a panic attack I missed dinner and barely ate anything on the flight. Not to mention the religious man next to me, praying mostly and humming the whole flight.
Every Single leg of our trip was delayed signifigantly... including a new flight we had to take because we missed our connection flight due to delays.
My flight was canceled and we had to beg for united to find us another way home - we were rerouted to Toronto but they never booked us on the final leg back to DC. We had to stay overnight in Toronto, we're now waiting for our flight home and just found out we're on standby and not guaranteed a seat. So yeah, not a great experience with united
The flight from QRO to IAH had some turbulence on the way up and again a lot of turbulence when landing.
Boarding was terrible. My wife uses a wheel chair and she was in an incredibly hot closed metal cargo box for close to 20 minutes before getting on board
The plane was dirty and the in seat air wasn't blowing as planes usually do.
Our original business class flight was cancelled so we not only downgraded but we were also spread out across the plane not sitting together in separate middle seats. My poor kids were scared and couldn’t see me on the flight and the crew wasn’t sensitive to the situation and what the airlines did to us. Very dissatisfied with United airlines.
Delayed a day due to snow storm. Was upgraded. That kind of made up for significant delays from FLL to COS with no compensation or acknowledgement.
EWR terminal C United Club is great. Flight and everything else mediocre
The crew were really great, but the 4 hour delay in small chunks was the worst.