Flight attendants on United are the worst in the business. Can’t be bothered to provide even basic levels of service and are as rude as anyone can get. This flight was not an exception to that rule.
On the way my flight entertainment wouldn’t work the screen went black and no matter how many times I tried to turn it on it wouldn’t. Food was surprisingly good but the tray tables were tiny so you couldn’t get anything else on the table. The seats hardly go back and are not overly comfortable. Wouldn’t fly United again.
Check in was quick and easy during early hours. Flight was on time, and customer services was a plus.
I just got back from a trip with 3 flights each way. The flights were good and we were happy with out experience. There was one steward on our first flight that was harsh and grump with passengers. It did not leave a good impression. All of the other flight crews were great on the other five flights.
Why is it that United flights from Newark are constantly delayed? Newark is a United hub!!!!!
The new Airbus A231neo has neat tech but the economy seats are so tight together that I always had my shoulders against one passenger or the other. I was very miffed that Basic Economy REQUIRES check-in of bags other than your personal carry-on; if you want to offer low-cost airline prices and then add services for a fee, just let me carry on my duffel. Hell, I could have put my carry on IN the duffel and called it a day but the gate agent would not let me; I ended up paying $40 for the risk of losing my bag. Not the worst flight, but far from the best.
Water service would be great. The way they board is terrible. Slow passengers first😂😂 They need to smart up a bit
This flight was a code share on Air New Zealand.
temperature, temperature, temperature. it was hot as balls and everyone around me was complaining and constantly adjusting their vents
Noticing spectacular about the flight. It got me fro m point a to b. High priced
We were upgraded to Business Class. So comfortable with great service and food options
All was pretty good, but we had to sit in the tarmac in CLT for an hour after landing because there was no gate open for us.
Nothing exceptional. No drink of any type, even in first class was provided for the hour and half trip.
Attendants were rude. Scowling. Seats were miserable and we paid extra.
5 hour flight - full flight - not enough room to use my computer - slightly delayed - Admirals club was excellent quality food, drink made up for flight seating. No food offerred on flight, you ahd to prebook.
Horrible staff from rip to miami especially one guy that didn’t want to serve me snack or food to me or my wife and was very rude
I rarely vote ‘Excellent’ but this AA flight out of LGA was amazing. On time departure, early arrival, amazing crew, smooth flight, baggage came out quickly. It was the best airport/ flight experience that anyone could ask for/dream of. Highly recommend. I usually fly Delta but American Airlines really stepped up their game.
The flights were running behind causing a missed connection. Otherwise good experience
The pretzels were ok, but a wider assortment of snack choices would be better.
Pros: "The crew member who is close to my seat did not even offer to help with my luggage which was very unprofessional."
Cons: "The crew members needs to be helpful, and customer service to their passengers!"
