The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
Milan airport was bad experience. They should be more polite.
The main issue was that the flight from trivandrum to Dubai was delayed which resulted in arriving late in Dubai. Coincidentally the flight leaving out of Dubai to jfk was also delayed for different reason. Despite we reached the gate ( through wheel chair assistance) along with 10 other passengers we were not let in. The gate was open and yet was refrained from entering. We were then requested to flight the next morning. Meal vouchers were provided but the hotel reservations were not made and took a lot longer to receive that. If Emirates knew about the delay and was certain the passengers will not be able to board the next flight shouldn't they have prepared these ahead of time?
I would have liked less packaged snacky stuff, more fruit. The crew was great.
Emirates A380s are always wonderful to fly on. Their crews, food and service are always excellent. They are typically on time and the only thing I would change (maybe newer or upgraded aircraft have this) is bluetooth so I can pair my noise cancelling headphones without a cable.
Premium economy was worth it-comfort was definitely better than economy class. The seats were more comfortable, blankets and pillows thicker
Crew were excellent and the bar service and chat fantastic. Cheese board delicious. Amenity kit good, very disappointing not getting pyjamas on this leg of the flight and needed to reuse from earlier flight.
the seat is quite narrow compared to others. entertainment and food were very good
This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
I had a good experience flying with Emirates. All of the flights were on time staff was very professional and kind. So I had a positive experience..
Two crews were talking right in front of me without really paying attention to me, and I found that a bit rude of them. I would have preferred them to be more professional and quiet.
I had a very good experience from boarding to arrivals.
Boarded almost 48 hrs later after a scheduling change on my initial flight that was not communicated either by kayak of SAA.
I had booked a ticket for a 6:40 am departure in July 2025, but it appears there was a change to 8;00 am, which meant I missed my connecting flight which departed 10 m minutes before I landed. I had seen this problem only the previous day and try to resolve it with South African air, but they are very uncooperative on the phone. All they could say was all flights were fully booked and I ended up buying paying $2,000+ to secure a ticket for my family to ensure we got out of South Africa by Monday, which am currently pursuing with the airline.
Excellent airline. Even with 1.5 hour flight, we got light meal on board
South African Airways on the outside, a very old shabby Qatar Airways plane on the inside
The food options were beef or veg, No alternatives for Hindus, that don't eat beef...
Flight was on time Seats ( business class) are terrible- you keep on slipping down as it doesn’t lie flat Food service is like economy class. Meals ( still wrapped in plastic) are just dropped in front of you
On time flight; otherwise not impressed by the check- in- purchased business class and the aircraft was downgraded; no refund given for the difference. Told I could access the lounge due to the above and was questioned by the lounge check- in person who was not friendly
Flight was cancelled with no notification until I reached the check-in desk at the airport. I also got downgraded and they lost my luggage.
I want a refund. I had to switch flights and buy another airline ticket because this one was delayed.
We had a cancellation due to weather, but the American Airlines staff was very helpful. Once we got on a plane, the trip was great.
We had a medical emergency, needing to get to an emergency room upon landing at LAX. I let the back flight attendants know the situation. One, David, contacted the pilot, who made arrangements for EMT's to be there when we got off the plane. They went above and beyond for us. We didn't have to go through customs, as a customs person came to us and checked us right at the exit of the jet way. Another wonderful woman, a United employee at LAX, perhaps a customer service liaison, took care of our luggage situation, as we weren't going to make our connection to Bozeman. When we came back to LAX to see when we could get a flight to Bozeman, the personnel are very accommodating and booked us on the next flight out, and assigned good seats. It was a horrible flight, physically, from Sydney to LAX, , but the professionalism of all involved was excellent! We are very grateful fir the way they all stepped in and helped during a very unpleasant medical situation. Thank you!!
Loved the food and beverages available, spacious economy class, excellent entertainment
Very good overall. Highly recommend for all flying to Australia
Helpful staff when I felt unwell. Qantas need to have an audio/music channel so you can listen to various music/.artists
Very good overall. However, your choices of free movies was limited and there was no music Channel???
I couldn't hear all of the announcements. It was nice when they put them on the screen.
This was the worst flight I’ve been on. Getting on the plane where is was 30 degrees outside was hotter on board cabin must’ve been 33 degrees. This is a health hazard. They cannot be doing this to save on fuel. People could die from this!!. Fans and a/c was, off entertainment was off. Poor excuse given. Crew made the excuse that the system didn’t have enough power. They basically were operating on one engine to save on jet fuel till 3 hours later on cruising altitude and they then started the second engine. And finally the cabin was cooled. On a 7hour red eye flight this made it so uncomfortable and impossible to sleep.
We booked with Qantas instead of Delta and we instead flew on American Airlines. American is not our favorite to go on. No leg room and the width of seats are a joke. Your are packed like sardines on American flights.
Flight canceled by JetBlue for no reason. No good alternatives provided.
Very difficult to check in and almost missed flight. No room in seats and had a middle seat. I tried to create an account and check in before to change seat and unable to. I do not understand why I wasn’t on a Qatar flight from on Bengalore to Doha when they left at the same time. Disappointed in the Kayak booking process.
You are the best, keep up the good work. Thank you for allowing me and my family to fly with comfort.i am waiting for upgrade some day. Thanks again
Very efficient and professional staff. Food was good and so was entertainment selection.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
Crew and food was good, ok leg room if you don’t have a big box under the seat. And the seats are so narrow (I’m only 70kg), will consider an alternate airline next time
My baggage is lost. Flight cancelled, Rebooked ticket through long routes. Mental stress, emotional hurt
Reason for travelling Tampa to Orlando is to fly Qatar Airline. we end up with American Airline. This was the miserable experience I ever had in my entire travel history. Flight attendants were rude. They hit my knee with the food cart and I was holding ice pack for 2 hours. I still have the pain after a week. WE boarded the flight twice because of the temperature inside the plan.
First keep the airline as you promise. Reason for travelling from Orlando to Tampa is to go with Qatar Airline. We end up with American Airline. As expected the service was horrible.
It was excellent in all respects. I don’t think it needs any improvement
