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Cons: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"

Pros: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."

Cons: "Entertainment and access to Wifi"

Pros: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Cons: "They are well trained crews so I have no better ideas about improvements"

Pros: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."

Pros: "The crew service is good. Not great, but still above average from other flagship carriers."
Cons: "The seat (B787-10) is so cramp!!!"

Pros: "Nothing special."
Cons: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."

Pros: "Amazing services and foods"
Cons: "The business class seat was great"

Cons: "Security screening very slow"

Cons: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"

Pros: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"

Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."

Pros: "Very comfortable. best airline I flew on overall and was first time ."
Cons: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"

Pros: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Cons: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Pros: "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
Cons: "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."

Pros: "The trip was horrible we have to sit separately three places."

Pros: "Clockwork prompt"
Cons: "Mechanical"

Pros: "Arrived"
Cons: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Pros: "Services, the Care and the Concern!"

Cons: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."

Pros: "Most everything"
Cons: "Crying babies made it tough to sleep the whole flight"

Pros: "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
Cons: "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Cons: "I am a vegetarian and they served a chicken piece along with my main course."

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "Food and good service"
Cons: "None"

Pros: "Christmas decorations, service, attitude of staff"

Cons: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."

Cons: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Pros: "everything are okey"

Pros: "Staff are very friendly and good ."

Pros: "ending meal was very late like an hour or less before landing"
Cons: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."

Pros: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."

Pros: "Nothing specific"
Cons: "No real dramas"

Pros: "The crew was very kind and helpful."
Cons: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."

Pros: "The comfort and food plus drinks."
Cons: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"

Pros: "I always felt attended to, great customer service, clean and best bang for your buck"

Cons: "good"

Pros: "No fuss flight but lacking that something extra"

Pros: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."

Pros: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Cons: "Wish the food could have been better and the choice for dessert wider."

Pros: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."

Cons: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."

Pros: "Exceptional service!"
Cons: "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."

Cons: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"

Pros: "The service"
Cons: "The quality of the red wine"

Cons: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."

Pros: "Excellent service by SingaporeAirlines. Nothing more to ask for... everything was very good."
Cons: "the food I pre-ordered wasn't available in one of the meals (premium economy class)"

Pros: "Friendly and approachable cabin crew."
Cons: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."

Pros: "Aircraft was a new A320. Superb. Loads of legroom and extra width . Great flight."
Cons: "Nothing"

Pros: "Crew were very helpful"
Cons: "First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good"

Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."

Pros: "Good for a sheot flight"

Pros: "As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing."
Cons: "The selection of movies currently was a bit lacking."

Pros: "Crew was really nice however slightly absent during the flight."
Cons: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."

Pros: "Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far."

Pros: "Premium Economy had plenty of legroom. Food service was comparable to business class."

Pros: "Crew was very nice"
Cons: "Foot rest and seat recline was broken. Food was also just okay."

Cons: "It was over $450 to try and change the short segment fligt from Christchurch to Auckland. I could have bought a new ticket for 1/2"

Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."

Pros: "On time"
Cons: "Late start of check in"

Pros: "flight crew are good, other general categories are average."
Cons: "Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed."

Pros: "Small puddle jumper, but everything was well organized."

Pros: "Inflight service and all round experience with Air New Zealand was excellent"
Cons: "Aircraft cabin way too hot on both jouneys"

Pros: "Very friendly flight attendants"

Pros: "Nice flight"
Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"

Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."

Pros: "I never doubt Air NZ , overall Ok ."
Cons: "this flight bit noisy, and felt dirty toilet ..anyway,,, I Like Air NZ .Hope good next time"

Pros: "The airport was great! Very easy access, fast check in and security. Loved the LOTR theme. Uneventful and beautiful flight."
Cons: "Everything was great"

Pros: "Free drinks and snacks"
Cons: "The meal choices were chicken curry or beef on this flight. They ran out of beef quickly. Why would you serve something like curry on an airplane that’s not at all agreeable to at least half the people on the plane and then force the rest of us to eat it when you run out of the other option? My seat recliner was broken so I got to sit straight up for 12 hours."

Pros: "The regional flights are nice and quick with no frills or complications. Everyone is in one cabin and you can quickly board using kiosks at the gate."
Cons: "You might want to bring a book on this flight or something as their in-flight video and adverts are all you'll really see in terms of entertainment."

Pros: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Cons: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."

Cons: "Charged us for baggage, even though the flight was international and clearly stated on their website international flights included baggage. Had to pay more than we paid for our flights just to check a bag."

Pros: "I liked that it got me from point a to point b. I had to pay extra to watch movies, no meal on an international flight (tbh I'm not sure what I ticketed and didn't tick while booking, but I mean it was nz to aus, come on)."
Cons: "Not getting my luggage across the ditch, paying for movies as an extra, no meal."

Pros: "vvery comfortable flight"

Pros: "Premium Economy was worth the price! The section was not as full, and the service was wonderful."

Pros: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."

Pros: "I was feeling motion sick and several flight attendants went out of their way to help me feel better. I wish I knew their names as I would specifically mention them, but I really appreciate everything they did for me during that time."
Cons: "Allow passengers to choose if they want a vegetarian meal."

Pros: "Not much to like with the cattle car ride that was an hour late."
Cons: "I was shocked at the baggage charge upon checking in and was told I just purchased a seat from Virgin Australia but no baggage transport with the flight. When kayak directed me to VA, I made the purchase and certainly did not remember being offered a chance to purchase baggage fee as other airlines offer (e.g. BA). While I understand kayak refer users to search airlines baggage fees it need to make sure that airlines offer true and baggage fees at the time of purchase so the full cost of flight is clear at purchase time."

Pros: "The service is great as well as the food!"

Pros: "I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!"
Cons: "Nothing I can think of. Very happy with the flight."

Pros: "Crew and entertainment good"
Cons: "More leg room"

Pros: "Comfortable flight and service"

Pros: "Wasn't too cold. Entertainment was good, needed more newer show/ movie options,"
Cons: "The touch screen wasn't working and was very slow, seats weren't comfy, felt like we were all squished together."

Pros: "Everybody was so helpful and friendly. The seating was quite pleasant although my boyfriend and I are used to staying next to each other. The entertainment was extensive keeping anybody busy for a long flight and the menu was broad enough and good quality. This is the way all flights should be!"

Pros: "Amazing service. Friendly staff. Sat in row 38. Seat was comfortable and foot rest was amazing! I would highly recommend air New Zealand!"

Pros: "Good IFE"
Cons: "No enforcement of carry on - therefore no bin space"

Cons: "Slow service and delay exiting"

Pros: "Getting on was a delight in Wellington. Having two set of doors open was great."
Cons: "Getting off in Auckland, only the front doors open so took what felt like ages to get off."

Pros: "Staff and the cleaninless of the plane."

Pros: "amazingly pleasant crew, great food, efficient service, very comfortable."
Cons: "Nothing!"

Pros: "Lots of entertainment options and friendly crew."

Pros: "Air New Zealand staff are very friendly and helpful."
Cons: "The seats are the most uncomfortable and tight I have ever experienced on an international flight, and we were in exit row seats. For a 15 hour flight, it was miserable."

Pros: "They put me on a flight to Auckland and then a flight to Wellington"
Cons: "Well I didn't even get on this flight because the plane haven't even left wellington when it was supposed to have been boarding in Sydney had to get two different flights"

Cons: "flight was seriously delayed, poor communication from staff & NZ Air app to travelers re reason for & how long delay would actually be. Shortly after we finally boarded I got a text saying our connecting flight from Christchurch to Dunedin was cancelled. So, we were flown to Christchurch & given hotel accommodations for the night, only to be flown BACK the next day to Wellington to catch a flight to Dunedin. All in all quite infuriating."

Cons: "The seat was not all that comfortable and being at the front of the section meant I couldn't stretch much. The breakfast was OK - nothing special"

Pros: "Airport was easy to get to and the flight was very smooth and comfortable on a twin engine plane that is quite modern (noise level very minimal even though it is a propeller plane). Air New Zealand attendants were super friendly and helpful."

Pros: "The food and service was great"

Cons: "I dislike the system where some people are served food and their neighbors are not and no one knows if or why they are being fed or not fed. Apparently, I was in some sort of category where I was fed and my seatmate was not and neither of us knew why. Also, the entertainment being pay-to-play is just stupid."

Pros: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."

Pros: "Not satisfied"
Cons: "Need improvements"

Pros: "Crew was excellent. Really helpful people."
Cons: "Seats are so tight and close to each other."

Pros: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"

Pros: "The crew was amazing!"
Cons: "The internet service was not working!"

Pros: "Nothing"
Cons: "Food was terrible. It’s worse among the airlines."

Pros: "Amazing except for the entertainment it was horrible"
Cons: "Entertainment system , 6 hours flight without entertainment is tough"

Pros: "Q Suite is top-of-line business class product"

Pros: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Cons: "There was nothing I didn't like about this flight"

Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"

Pros: "legroom"
Cons: "being in the middle of three"

Cons: "Ord to Doh: People kept window blinds open all through 15 hour flight Flight temperature kept very warm"

Pros: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"

Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pros: "comfortable seats good service"
Cons: "nothing"

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."

Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."

Cons: "More veriaty on music would be good"

Cons: "The online check in system was down so we all had to line up to check in."

Cons: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."

Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pros: "Great on board bar"

Pros: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Cons: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Pros: "Love it. Newer airplane; state of the art high-tech."

Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."

Pros: "Nice people"
Cons: "6-hour delays coming and going. Sounds like a an issue."

Pros: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Cons: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."

Pros: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."

Pros: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Cons: "Read on the left."

Cons: "Food choices could be better."

Pros: "Crew courtesy."

Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."

Cons: "Steep decline in food quality"

Pros: "Roomy seats & clean appearance and modern cabin."
Cons: "This is an isolated experience on Qatar but a couple of the crew members had poor attitudes. One flight attendant talked down to passengers during boarding and while serving. Another flight attendant acted as if if she was being inconvenienced when asked for water. The seat did not function properly. It would recline on its own which caused constant adjustment throughout the flight."

Pros: "The flight was short but the plane was well maintained and the crew was accommodating."
Cons: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."

Cons: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"

Pros: "The crew were excellent"
Cons: "The plane was too small and lots of turbulence"

Pros: "the comfort of the flight was very good."
Cons: "there could have been a little bit bigger portion of food."

Pros: "Excellent aiways"
Cons: "Nothing"

Pros: "I like it."
Cons: "No problem"

Pros: "Excellent!"

Pros: "Nothing"
Cons: "Rudeness of check in staff Disorganized, slow and chaotic screening process for transfer passengers (only two machines for thousands hundred passenger) Near- or semi-illiterate ground staff"

Pros: "Nothing!!!"
Cons: "The plane was almost an hour late taking off from Doha. No one explained anything about the delay. This made us miss our connecting flight to Detroit. When we reached Boston, no one from Qatar air was available to help us get another flight. They made one announcement about contacting so and so, but no one had any idea who that was. There was no help with the baggage. Thank heavens for Jet Blue staff who went beyond to set us in the right direction and booked us on another flight.. Was very disappointed!!"

Pros: "Leaving Doha was excellent"
Cons: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."

Cons: "No entertainment"

Pros: "I think in plain should serve international food not only Indian spicy one. may some do not like spicy"

Cons: "Food"

Pros: "Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant."
Cons: "Food wasn't overly great."

Pros: "Attendants and aircraft comfort was excellent"

Cons: "Luggage claim in chennai airport is horrible"

Pros: "The overall trip was amazing"
Cons: "N/A"

Pros: "Exceptional flight super comfortable"
Cons: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."

Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Cons: "none"

Pros: "I had plenty of space"
Cons: "There should be more vegetarian options available. Crew were very slow in responding to my requests."

Pros: "The pre-boarding, courtesy extended, everything was good. No complaints."
Cons: "The long hop because of my age"

Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."

Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."

Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"

Pros: "Staff is very good. Always smile on face."

Cons: "Food was not awful and most item not available in Fist Suites"

Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"

Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"

Pros: "Everything"
Cons: "Nothing"

Cons: "I like it"

Cons: "Request to allot passage seat on 30th Nov"

Pros: "Movie choices"
Cons: "Checkin services Staff attitude"

Pros: "Boarding announcements somewhat vague - not repeated often enough"

Cons: "Nothing"

Pros: "I will only fly Emirates when available to my destination from now on."

Pros: "Attentive staff"

Cons: "Can you enforce the team NOT to throw the luggage to keep on the belt(s) as you guys don't have to."

Pros: "Everything"

Cons: "It was too cold and the blanket was too light"

Pros: "Space and cleanness"

Cons: "Baggage took almost 2 hours to get out at return destination"

Cons: "Tough to get a drink"

Cons: "Had a tough time to get a replacement ticket."

Cons: "Checkin process takes long"

Pros: "Flights were on time."

Cons: "Layover time at the airport"

Pros: "Hospitality"

Pros: "I have heard my friends complain about the baggage check in process for the middle eastern flights was worst..but emirates were actually very helpful with the procees."

Pros: "Hmmm"
Cons: "Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious."

Pros: "Wifi availability. Comfort."

Pros: "Elegance in general"
Cons: "Nothing to complain"

Pros: "Everrything"
Cons: "nothing"

Pros: "Clean bathroom and courteous staff"
Cons: "Less snacks and selection of movies"

Cons: "None"

Pros: "Everything was fine."
Cons: "Everything was fine."

Pros: "Would recommend it to everyone, really loved it."

Pros: "Everything"
Cons: "Nothing"

Pros: "Everything"
Cons: "Nothing"

Cons: "Landing should be more smooth."

Pros: "Excellent"

Pros: "Flying with Emirates"

Pros: "Very professional and very curtious thank you Emirates."

Cons: "It’s ridiculous that Cheaptickets (your contracted agent) did not answer the phone to change flights. And when they did answer the phone, charged extortionate change fees above and beyond Qantas fees even during the coronavirus pandemic."

Pros: "Assistance with moving through airport due to a disability"

Pros: "The crews were very polite and efficient."
Cons: "The seats were excellent, but the storage and configuration below the Airbus equivalents."

Pros: "good seat"
Cons: "rude crew and unsanitary bathroom"

Cons: "Very good airlines"

Pros: "warm food even on domestic flight"

Cons: "Couldn't get on the flight, thanks to the airline counter person."

Pros: "Detail and attention to peoples specific needs. Service prior to boarding and during were excellent"
Cons: "Service"

Cons: "Flight was nearly an hour late leaving."

Cons: "The seat for leg was discomfort!"

Pros: "Crew was very courteous and understanding , helping us in best manners."

Pros: "That I didn’t have to get up so early."
Cons: "Didn’t like coming via Dubai - parents have no control of their children. Tearing my hair out."

Pros: "The staff were great but the wait time on calling quantas is ridiculous, check in on an old machine is slow etc"
Cons: "requested an aisle seat online and was not given one. I requested vegetarian meals but was automatically served up dead animals as food so had to keep requesting vegetarian food everytime food was offered. Rather that checking in with an actual human I was directed to a slow and time consuming check in machine."

Pros: "All the services"

Pros: "Mobile checkin, e-boarding pass, straight to the gate!"
Cons: "N/a"

Cons: "Awful baggage claim process. Plane has landed for one hour and still no mention of which belt you can retrieve it. Qantas is horrible in customer service."

Pros: "Cabin crew is friendly. No reschedules or gate changes. Pretty straight forward to catch a plane."
Cons: "First off the planes I flew on were noticeably old."

Pros: "Boarding was smooth and easy. Food and service on board was excellent. No hassle with baggage or hand luggage. Comfortable and able to use my One World Status and earn miles."

Pros: "The staff was so attentive and friendly"
Cons: "The seats could use a little more leg room"

Cons: "My seat got moved when I had pre-selected them. The power outlet between the seats didn't work so I couldn't use my CPAP. The earphones/jack would only have sound in 1 ear."

Pros: "Quick boarding process, good food, and good entertainment selection"
Cons: "My headphone didn't work properly. The left ea side didn't have any sounds and the right side sometimes scrambles."

Pros: "Checking in and boarding was good and reasonably fast. Room available for everyone's hand luggage. Toilets were reasonable. Food in economy was ok."
Cons: "No hot USB port in economy. Inflight information system is old and screen resolution and contrast is not so good. Best to use own headphones."

Pros: "Best entertainment on the market, movies and music for all customers not only teenagers and families"

Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."

Pros: "The interior of the seats a very nice. QANTAS blankets and cushions are comfortable. I also like the little drop down net under the seat for you feet to rest in. The QANTAS flight staff are great. I also like that they don't go down the aisle with trolleys a lot (just for the meals) and that they just come around with jug and cup for drinks."

Pros: "Nice crew. Nice food. Nice movies. Smooth ride"

Pros: "It was on time and very good service."

Pros: "Worst food on flight m service"

Pros: "Everything went smoothly, cabin crew were friendly and helpful. Food was tasty, but portion rather small."
Cons: "Didn't like that every time someone nearby used the entertainment - watched a film I think, my film changed."

Pros: "Good food, movies and just 10x better than discount airlines"

Cons: "This was actually promoted on the site as an emirates ticket and only after id purchased it did i figure out that it was actually for Emirates Airways sister airline Qantas Airways! I tried to change my dates after I bought it and dealing with Flight network -where i bought it from - was a nightmare!! I wouldnt recomment this at all."

Pros: "First Lounge is good."
Cons: "Seats are old, lumpy and don't work half the time."

Pros: "Food was better than expected, recommend qantas to others based on this alone"
Cons: "Qantas safety video was to long... painful to watch. i would love ro see airlines start recycling the waste generated in fliht"

Pros: "Great selection of entertainment. Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."

Pros: "Nice aircraft and amenities."
Cons: "All 6 of my flights were delayed causing me to miss 2 connections. Had to pay for a hotel and arrived a day late to final destination. Agents, sales desk, all could care less."

Pros: "There was clear communication at the Gate Lounge as to why the plane was delayed, what was being done about it, and what to expect. The crew also tried quite hard to be helpful whilst on board the flight."
Cons: "The cabin seemed tired overall, not very comfortable and lacking in newer amenities such as USB outlet, charger, wifi. The food was terrible - barely edible I would say. I was not offered an alcoholic drink throughout the flight and when I requested a wine, it never arrived. The trolleys seemed to be piled high with rubbish."

Pros: "It was a short flight from Wellington to Sydney. There was no food served but beverages and snack."
Cons: "Not much I didn't like"

Pros: "Aircraft"
Cons: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."

Pros: "The flight crew were friendly, the flight left on time, food good and cabin clean."
Cons: "Had a jumpy screen for a while and the headsets were a bit sensitive with the sound dropping on and off. The controls were on the top of the arm rest which my husband kept accidentally knocking. Changing channels, turning up the volume etc."

Pros: "Great staff, overall comfortable for a long flight."
Cons: "Our vegetarian meals were bland and repetitive; dinner and breakfast pretty much identical. We received little processed fruit cups both meals, while the others had a nice fresh fruit entree."

Cons: "the plane was small, old, not comfortable and not remotely up to the standards that we expect from Qantas or the A380s we typically get from CA to SYD. If I book Qantas - I expect a certain level of service - otherwise, I would save the money and just go with the cheapest airline."

Pros: "Friendly service"

Pros: "Crew are professional and food is good quality!"
Cons: "The cabin is way too old and out of date, especially considering alternative business class options. Time for an update Wantas before it hits your bottom line (if it hasn't already)."

Pros: "Excellent service from crew with adequate concern for hydration of passengers. Food was very good for airline fare."
Cons: "Seat was not very comfortable and I was able to get much sleep on the 14 hr flight"

Pros: "I cannot thank the Qantas staff enough for our recent, very smooth trip from Melbourne to Dubai. I was a little worried about the 14 hour trip since I am 7 months pregnant and wanted to be sure I had enough room to move about as needed. Both the desk and plane staff arranged for my husband and myself to have 4 seats to ourselves (luckily, it wasn't a full flight!) which allowed me to rest and put my feet up (literally!) through our long journey. They also checked on us frequently to make sure we were comfortable throughout. Thanks so much Qantas, we will definitely be traveling with you again with our little one in tow!"

Pros: "Crew was very professional. Entertainment was good. Pillows and blankets were availanle when we arrived."
Cons: "We were sporadicaly with water and ice from above. The arm rests were uncomfortable and some were broken. Food was only so so and for international flyers, the menu was not able to be fully understood."

Pros: "I was fortunate to a e a points upgrade to 1st Class Like a dream"

Pros: "The staff where excellent as was the full process from getting to the airport to disembarking. Would like to fly with them again"
Cons: "We have an autistic child and to get the seats that are most suitable for us proved very difficult. We got there in the end but basically they have said that that if we want to get our seats before check in opens we need the pay. We have never had to do this before and I was very shocked and surprised. They eventually relented and resolved the issue however the damage was already done. For a company that is associated with the local autism society I was very disappointed that they don't recognise it for the challenge that it can be."

Cons: "I ordered gluten free food and it was really bad. 1 fresh apple in the 24 hour flight. For some reason, the people who design this food think that just because a person is gluten free, you can give them the worst gluten free bread! Just leave out the bread and make the food a bit more fresh and interesting."

Pros: "Crew were amazing!"