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Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Cons: Better comfort and services

Cons: There was a delay of more than 1 hour.

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Pros: Wonderful trip, Super nice Crew , perfect meal , great entertainment system

Cons: Can not be topped up

Pros: The crew service is good. Not great, but still above average from other flagship carriers.

Cons: The seat (B787-10) is so cramp!!!

Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Pros: When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat.

Cons: Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu.

Pros: Boarding was easy

Cons: Expensive flight

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Nothing. Missed the flight as the crew directed us to the wrong gate

Cons: Support staff

Pros: ?

Cons: No

Pros: The crew were great

Cons: This time , the food could have been better

Cons: Shorten luggage wait time to arrive on the belt.

Pros: Nothing

Cons: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Pros: Every thing. Was good

Cons: The seat’s

Pros: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Cons: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.