|Flights arrive in||New Zealand|
|Flights depart from||Madrid Barajas|
|Airlines||SWISS, China Airlines, Etihad Airways|
Pros: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!
Cons: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!
Cons: Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip
Pros: Thank you for waiting for us. We were delayed. I appreciate not missing our flight.
Pros: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.
Pros: Food on flight was decent. Hotel was nice, buffet breakfast was good!
Cons: Screens were better on the flight from Vancouver to Taipei.
Pros: Food was the worse
Cons: Improve food that will be suitable for human beings
Pros: all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people
Cons: Crew can help made a better trip by slowing down thing. Snark area should be open all the time.
Pros: Movies were great. Service to accommodate us (hotels, food vouchers etc.) was great!
Cons: The delay... it’s no one fault but it took up a lot of people’s time. It was frustrating the domino effect of pushing the flight later. I felt terrible for those who only had two weeks and lost two days!
Pros: crew is OK, Seat is never comfortable for long ride.
Cons: there is no room for improvement because of limited space.
Pros: Good crew Seats good
Cons: Earphones plug difficult to fit Toilet cleanliness not adequate on occasion
Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!
Cons: Your crew all need customer service and etiquette training. ASAP!
Cons: Foord service poor overall
Cons: flight was overbooked had to stay in abu dhabi
Pros: The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,
Cons: I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all
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