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Find cheap flights from Jakarta to Auckland

JKT - AKL

Find cheap flights from Jakarta to Auckland

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Good to know

Low season

June Best time to beat the crowds (13% less expensive on average)

High season

December Most popular time to fly (27% more expensive on average)

Average price round-trip

$995 (avg. price over the last 2 weeks)

Good deal round-trip

$592 or less

When to book flights from Jakarta to Auckland

Estimated return price
Average price per month
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Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $821 or less round-trip.
  • The cheapest flight from Jakarta to Auckland was found, on average, 77 days before departure.
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is June.

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Top 5 airlines serving Jakarta to Auckland Intl

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,883 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Pros: "The whole business class experience"
Cons: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."

Pros: "The crew was excellent."
Cons: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."

Pros: "New aircraft"
Cons: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."

Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."

Pros: "What can I Say. It's Singapore Airlines"

Pros: "Nothing special."
Cons: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."

Cons: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"

Cons: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."

Cons: "Terrible"

Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."

Pros: "Amazing services and foods"
Cons: "The business class seat was great"

Pros: "Food, Entertainment."
Cons: "Harder than usually landing"

Pros: "Staff was great as usual"
Cons: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"

Cons: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Pros: "Kindy flight attedances,,smooth boarding,,delicious food"
Cons: "Nothing"

Pros: "Service was excellent!"

Cons: "Change the food menu, boring with the same menu"

Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."

Cons: "Cramped seats, no leg room, horrible food, stupid COLD snack!"

Pros: "Crew"
Cons: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"

Cons: "1 hour delay of departure"

Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."

Pros: "Great service and very very comfy"

Pros: "Entertainment"
Cons: "Way too cold"

Pros: "Efficient, comfortable."

Pros: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Cons: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"

Pros: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"

Pros: "The aircrafts, on-board service on Sin Dxb route"
Cons: "The thing that Inhad to fly Silk Air with one of four flights."

Pros: "great crew service. my first time flying with singapore airlines. they delivered!"

Pros: "Food"
Cons: "Crew"

Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"

Pros: "I liked there was an opportunity to bid on an upgrade"
Cons: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."

Pros: "the flight schedule are very good"

Pros: "Food was good"

Pros: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Cons: "Nothing"

Pros: "Helpful crew. Full food service!"

Pros: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."

Pros: "All went great"
Cons: "I liked all - end to end excellent service"

Cons: "All good"

Pros: "The food is good. The service is excellent, always smiling and attentive."
Cons: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."

Pros: "SQ always has top quality service and that came through today."

Pros: "the flight time was quick , by the time you took off you practically were preparing for landing"
Cons: "nothing disappointing"

Pros: "clean aircraft and friendly cabin crew"
Cons: "uncomfortable seats, average meals, poor infotainment selection"

Pros: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Cons: "The food is average taste... a bit salty :("

Pros: "The flight attendants are professional, attentive, efficient. One suggestion, they didn't know to offer a nauseous passenger ginger ale. I let them know to give her some and she was very grateful. Also too much food! It's so much better than any other airline but very abundant and I feel bad when I only eat a small portion of the items on each tray. Otherwise great crew, plane, boarding, etc."

Pros: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."

Pros: "Good service"
Cons: "spicy chicken too spicy!"

Pros: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Cons: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."

Pros: "In-flight Entertainment. Orderly & on-time boarding."
Cons: "Food selection was limited given we were traveling Economy class."

Pros: "Very comfortable and enjoyable flight"

Cons: "Qatar Airways could improve food selection for business class."

Cons: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pros: "Boarding its took along , food it's bad"

Cons: "Every thing is good"

Pros: "Crew was amazing"

Cons: "Qatar Airways... Never to expect more"

Cons: "Internet connection at airport and lounge is not good"

Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Pros: "Everything"
Cons: "Nothing"

Pros: "Regular A330 was substituted for a 787 dreamliner."

Pros: "Excellent food, service and comfortable seats."

Cons: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."

Pros: "The trip was very comfortable and food suited me"

Pros: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Cons: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"

Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Pros: "The crew were nice and very helpful. Vegeterian meal was great"
Cons: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."

Cons: "Snacks and drinks could be betteri"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pros: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Cons: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Pros: "Nothing about American Airlines Never ever to travel with it again"
Cons: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"

Pros: "On business class, so service was extraordinary"

Cons: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."

Pros: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Cons: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."

Pros: "quick"
Cons: "nothing"

Pros: "Food, entertainment options, comfortable seats, warm blankets"

Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Cons: "- Leg Space is challenge"

Cons: "The seats were very uncomfortable. Food was less than mediocre."

Pros: "The Qatar crew was great and the entertainment was on point."
Cons: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"

Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Pros: "It was actually on time."

Pros: "Arrival and departure is on time treatment is excellent very courteous For all category of passenger"
Cons: "South Indian food may. Made available"

Cons: "both flights had 2 hours delay... also lugages cames with next flight."

Cons: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"

Cons: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."

Cons: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Pros: "Cramped"

Cons: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"

Pros: "Much better knee space. Excellent flight, good service..."

Cons: "No flexibility in flight changes"

Pros: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Cons: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"

Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"

Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Pros: "On Time good service"
Cons: "Serving alcohol on board"

Cons: "Not much of space in aircraft"

Cons: "Food and drink service"

Pros: "Crew amazing."
Cons: "Food variety should be increased."

Pros: "The crew were amazing and attentive."

Pros: "Good flat business class seat allows for actual sleep!"
Cons: "Seat padding good for a seat, but too firm as a bed"

Pros: "Conformt ,enjoy and on time"

Pros: "nothing..."
Cons: "Airplane was extremely hot, service was poor"

Pros: "seats are comfortable"
Cons: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"

Pros: "Seating space for short people..not average height people"
Cons: "Wider space for seats"

Pros: "Nice plane. Crew was great. Seat not bad for economy."
Cons: "Only complaint was the 5 or 6 hour delay because of the weather."

Pros: "Crew was very nice and did what they could."
Cons: "Economy seats are so cramped that the couple (who were strangers to me) seated next to me (i was in the window seat) decided to 1) one would sleep prone on the floor in the foot portion of our row; and 2) the other would rest his head on ME and the armrest, stretching out on their seats. Greeeaat."

Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"

Pros: "Yup all gud"
Cons: "All gud"

Pros: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Cons: "No complaints"

Pros: "Crew was polite. Clean cabin."
Cons: "Electronic entertainment system appears a bit old. Lacks USB sockets."

Pros: "Loved the crew, very helpful and attentive."
Cons: "Food could be better. No goodies like toothbrush or paste or sleep mask, but this is minor. Website is really bad and hard to check-in online. They could really simplify the website and allow folks to add their favorite miles in there. just so complicated to do anything on the website."

Pros: "Service was very good. Food was decent. Surprised CX served dinner early in the morning Pacific time right before arrival at SFO instead to breakfast."
Cons: "There was an extra layer of normal security check at the HKG gate 15. The male team leader, probably in '50's, with two bars on his shoulder was extremely rude to the passengers. I was at the front of Economy class when a female Asian passenger walked up in the Business class ilne. He naturally tendered to her first and let her and directing her to a lower security ranking staff t the other side of area. All fine and dandy. But seconds later, a Caucasian male walked u,p indicating that he was with that female Asian, the security guard got real mad, shouted at the Asian woman who by then was some 20 feet away that next time she needed to tell him he was with someone. When it was my turn to go into the secured area, there were to guards available standing side by side, a male and a female. He let me and pointed toward the two guards. I asked him which one, he didn't answer. I asked a second time, "Male or female", he still didn't answer, just pointed his finger toward the two guards. His attitude was totally unacceptable."

Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Pros: "So nice, smile everytime, clear information and direction"
Cons: "I really hope they will serve wine or liquor but that is okay"

Cons: "Couldnt get the lazy flight attendants to bring me a drink. I asked twice for a Coke Zero."

Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Pros: "Good food"

Pros: "Boarding on time"
Cons: "Food was not fresh. Some crews could not understand English well"

Cons: "The stopover in Hong Kong was longer than I would have liked."

Cons: "No extra blanket was available."

Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Pros: "All went to schedule and flight attendants very good"

Cons: "Flight was packed"

Cons: "Delayed flight and promised me in Chicago and in Flight that the plane in Hong Kong would wait. Now I am sitting inside the Airport waiting until morning to fly out. I will never fly with them again. LIARS!"

Pros: "Great attendants"
Cons: "TV problem; food"

Cons: "To cold, no sleep,lake of oxygen,bag very dirty"

Pros: "Great customer service. Very attentive"
Cons: "Lack of room"

Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."

Cons: "Very long delay leaving Hong Kong"

Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Pros: "None"

Pros: "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
Cons: "Nothing to complain about it improve. It was an easy, efficient process to get on and off the plain."

Pros: "Service"
Cons: "Limited help in assisting passengers who missed their connection due to delay leaving Colombo and Hong Kong"

Pros: "Despite no preferred aisle seat and a last minute seat swap, the flight was comfortable enough to get some sleep. Enough space and a good temperature."
Cons: "An eye mask would help block the constantly flashing screens of the surrounding seats. Staff almost made an effort to meet a couple of simple requests but were obviously busy with other priorities. Food wasn't bad."

Pros: "Great seat size loads of leg space and lovely flight attendants"
Cons: "None"

Pros: "Smooth operator"

Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"

Cons: "Veg meal and breakfast quality was not good. Delhi to hong Kong and from there to LA. Crew member service was not good for economy class."

Pros: "Amazing service and food"
Cons: "Little cramped bit not bad"

Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."

Pros: "Cathay Pacific has the most attentive flight attendants of any airline on the planet. We had a tight connection in Hong Kong. They accommodated us, by having us move up to Business Class just before landing so that we could get off the plane first. We made our connection without any problem."

Pros: "Service, Food, and every aspect of the flight was the best I've experienced in a long time."
Cons: "I have nothing negative to say at all."

Pros: "seats were wider and more legroom in economy section, better food than other airlines, crew were helpful, entertainment system offered good selection."
Cons: "one entertainment system kept freezing and did not work for the last 4 hours of the flight, toilet need more frequent cleaning."

Pros: "All crew worked hard and kind to passengers. Food was ok. They should have mineral water not from tub water."
Cons: "Mostly problem was their website!! Terrible!!!!! They should have mineral water not from tub water."

Cons: "The blankets and pillows were dirty and worn out. The plane was the same."

Pros: "Crew and beverage options were great."
Cons: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."

Pros: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Cons: "I know it's an airplane, but even so, the food was astonishingly bad."

Cons: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."

Pros: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Cons: "Completely satisfied."

Cons: "Entertainment system was playing up and crew had to reboot it several times"

Pros: "Service from the moment of getting near the booking counter was excellent. Flight was on time and staff were great."
Cons: "The sandwich for lunch was boring and the bread was not very nice."

Pros: "Good movies make for a quick trip"

Cons: "I booked emrits but i was boaded on quants"

Cons: "Less gate changes"

Cons: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."

Pros: "The service during the flights"
Cons: "None.."

Pros: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Cons: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."

Pros: "Excellent in-flight service"
Cons: "Nothing"

Pros: "All inside the realm of the expected"
Cons: "Seat was uncomfortable"

Pros: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"

Pros: "everything was lovely"
Cons: "the outdated on flight entertainment system"

Pros: "The sitting arrangements was great"
Cons: "Delayed"

Pros: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Cons: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."

Pros: "Everything! As a first timer in Australia the flight experience was great."

Cons: "Flight was nearly an hour late leaving."

Pros: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."

Pros: "Wonderful staff, the flight felt quick and easy."
Cons: "The food, there was no vegetarian option."

Pros: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"

Pros: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."

Pros: "Boarding from an obscure gate, then being bused quite a long way to the plane was slow and tedious. There were many queues and delays along the way and the plane was late leaving. Food was not great but we we were not offered anything to drink not even water with the meal until we had finished eating. I know crew works hard but that seemed a time management problem. There is no service involved plonking down a tray. Water could be included."
Cons: "All of the above."

Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."

Pros: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Cons: "Cant think of a thing."

Cons: "Arrogance of the crew"

Pros: "Staff service was excellent."
Cons: "Paid for Qantas but got Latam. Not at all the same quality of flight material. Heat hearing strange clicks that I have never experienced on other flights."

Cons: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"

Pros: "Service was good"
Cons: "Delays are too often"

Pros: "everything"
Cons: "When my bag got lost"

Pros: "Crew were lovely, friendly and very helpful."

Pros: "I got to my destination safely and on time. Food and service were above average."

Pros: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Cons: "Nothing, really."

Pros: "Food was good"
Cons: "Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work."

Pros: "On time dep and arr."
Cons: "Nothing specific."

Pros: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Cons: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"

Cons: "That the flight was delayed and we are already getting there late to begin with."

Cons: "There was a known 3+ hr delay in Auckland for the second part of the connection through to Sydney, that wasn't advised during the flight. It caused quite a lot of difficulty for the Qantas Lounge Staff who were asked questions and unable to assist as it was operated by LATAM (LAN)"

Pros: "Luckily the flight was only 3 hours"
Cons: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."

Cons: "Minimal food and drink service."

Pros: "Getting there in one piece."
Cons: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."

Cons: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."

Cons: "1. Qantas was not interested in the fact that we were seniors and and that we were distress from our flight from USA. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone no here in New Zealand is 0223446325 I can be contacted on this no. for more comment."

Pros: "Quick layover"
Cons: "Food used to be so much better."

Pros: "When checking in, the lady at the counter gave us great instruction on how to board and what to expect in customs when we landed in New Zealand."

Pros: "In-flight entertainment system (on-demand), on-time arrival, decent food."
Cons: "Announcements at boarding gate were impossible to understand -- very muffled."

Pros: "Wrote a story published in the Samoa News today"
Cons: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"

Pros: "Screen size is better and bigger"

Pros: "The crew was very friendly and attentive."
Cons: "Can’t think of anything"

Pros: "Comfort and food."
Cons: "Some flight attendants could ve friendlier."

Cons: "Sitting arrangement Was poor. Five of us had five different seat. Missing luggage."

Cons: "They should giving out headphones for business class to use the entertainment system"

Cons: "The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most"

Pros: "Our luggage missed the connection but the situation was well handled"
Cons: "Entertainment"

Cons: "The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair..."

Pros: "Helping and immediate response."

Pros: "The timeliness of the boarding and flight takeoff"
Cons: "The landing. Seemed a little rough"

Pros: "Price were amongst the cheapest"
Cons: "Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted."

Pros: "Very little."
Cons: "Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats."

Cons: "cabin not so clean, no foot rest. But crew good service."

Pros: "The hospitality of the staff Smooth sailing process"
Cons: "The food and the seats and leg room is too small especially for larger people"

Cons: "I haven't even made it to my destination yet."

Cons: "Connecting Time"

Cons: "The pre boarding security was a mess and poorly managed in Kuala Lumpur."

Pros: "Pleasant steward"
Cons: "Delayed and waste time at Jakarta airport"

Pros: "Hard landing which gave passangers a shock."

Pros: "New plane and spacious."
Cons: "No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it."

Cons: "No onboard entertainment"

Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."

Pros: "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
Cons: "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"

Pros: "Food provided in Mumbai to KL flight was satisfactory."
Cons: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."

Pros: "The seat I got was certainly comfortable enough."
Cons: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."

Cons: "They charged for the ticket but blocked the ticket so i had to buy mew ticket"

Cons: "Crews were only thinking of completing their tasks. I had been standing for 10 minutes in order to have the crews gave way. They were cleaning post lunch. I was told to wait till they were done."

Cons: "For 50 min flight we waited 45 mins in taxi"

Cons: "Malaysian is known the world over for its great food. It's a pity Malaysia Airlines MH=Malaysian Hospitality doesn't extend to serving simple, good food. The pastry was nothing but a lump of dough with tasteless fillings, and the main meal was atrocious. Everything else was mediocre, except the crew, who were friendly and warm as always,"

Cons: "The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating."

Cons: "There wasn't a food preference option when booking through kayak."

Pros: "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."

Cons: "I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed."

Pros: "The flight surprisingly arrived ahead of schedule :)"
Cons: "The food, at least it was better than the food out of KUL"

Pros: "I appreciated the free baggage allowance and the staff were nice, but otherwise they were a huge headache to fly."
Cons: "They changed the times on BOTH of our flights by HOURS, which resulted in me having to buy a ticket with another airline to ensure we wouldn't miss our connecting international flight. Horribly unreliable, will never fly them again. Honestly airAsia was a better experience than with Malaysia Air"

Pros: "I liked the crew, very polite and helpful."
Cons: "I did not like the fact that I could not check in on-line. This made that I missed half a night of sleep in Darwin because I had to check in at 1AM, flying at 4.10AM."

Pros: "Nothing much"
Cons: "It was freezing on the first flight and although I gave requested for a drink twice this was never brought to me. The Flight attendants were rude and not helpful."

Cons: "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."

Pros: "The boarding and entertainment..."
Cons: "The food... and the lack of announcement to advise us on the delay"

Pros: "Clean and entertainment good!"
Cons: "Food is mediocre, even for airplane food."

Pros: "Cabin crew friendly and helpful."
Cons: "Red snapper was over cooked and rubbery. MH used to have great food. What happened??? IFE system was poor although flight was only over an hour in length - not a major issue."

Pros: "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
Cons: "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"

Pros: "Nothing in particular."
Cons: "Crew were not responsive, lacked initiative and had an upsetting attitude when serving. Food was stale, toilets had pee on the floor: Stewardess didn't bother to clean up, she just sprayed an air freshener instead."

Pros: "Crew was kind"
Cons: "Very bad smell in the cabin, and not very clean"

Pros: "Nasi lemak breakfast was good."
Cons: "My entertainment unit didn't work, despite repeated reboots. We left 45 minutes late. The crew seem very disorganised, and kept forgetting requests."

Cons: "Delay the flight"

Cons: "Flight purchase did not go through and found out too late to try and rebook it again. Tried calling booking company to sort it out and was on hold for 40 minutes which caused me to miss my flight."

Pros: "Not much"
Cons: "I expected more from a business class ticket. Service, rest, food experience"

Pros: "Was a good flight as usual."

Cons: "For a country known for its variety and quality of food, Malaysia Airlines is probably the worst place to experience it. Tasteless, poorly presented food and the most unappetising of choices. Crew were harried and rude, and the whole journey seems to last 16 hours instead of 8."

Cons: "No entertainment system, bathrooms only at the end."

Read more about Singapore Airlines
COVID-19 information

Safety measures for airlines flying from Jakarta to Auckland

Airlines flying from Jakarta to Auckland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Jakarta to Auckland

Mandatory masks

Masks required on board, masks provided on flights from Jakarta to Auckland

Social distancing seating

Middle seats unavailable to book on flights from Jakarta to Auckland

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Jakarta to Auckland

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